management information systems, Powerpoint presentation help

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This class is management information systems



Please follow the business case print2. pdf file

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Information Technology Proposal Example Agenda • Business Context • Problem Description • Technological Solution • Quantitative Solution • Qualitative Solution Business Context ▪ Inspection Department from the Department of Justice ▪ 24 Headquarters auditors who conduct financial and program audits ▪ 56 field offices across the US, 3 teams requiring auditors, case agents, logistics specialists, inspector ▪ Procedures: Conduct Manual Audits on location over a two-week period Managed in Excel / Word documents ▪ Purpose: Eliminate Excessive Expenditures of travel, logistics and supplies To provide a more strategic and collaborative view across the field offices Eliminate Redundancies by updating in real time ▪ Stakeholders include HQ Financial Auditors, HQ Case Program Managers, Field Office Internal Auditors, Agency Director, Information Security Systems, and Certification & Accreditation Change Management Office. Business Problem ▪ Excessive resources required to conduct manual audits ▪ Financial and program audits performed using manual procedures ▪ ▪ Microsoft Excel used to create audit work papers ▪ Inconsistent format, content, and inefficient tool for audit work papers ▪ Supervisory & Peer Review often not thorough due to extensive amount of documents to sign ▪ Work papers consistently included irrelevant documents and incomplete signatures Outdated Audit Programs ▪ ▪ Manual process resulted in routine programs that were rarely changed Exceptions / Findings – lack consistency, not stored in one place ▪ Difficult to make internal control recommendations that benefit the agency ▪ No system for comparing exceptions across each office Business / Technology Solution ▪ TEAMMATE AUTOMATED AUDITING SOFTWARE ▪ Automated Auditing with the ability to create electronic work-papers ▪ Automated creation and signing of work-papers ▪ Accuracy in preparing and completing work-papers ▪ Current, accurate and complete auditing mandated by the electronic environment ▪ Accuracy in supervisory and peer reviews of audits ▪ Consistency in audit reports briefed to agency heads ▪ Ability to capture exceptions noted in an automated environment and in one place ▪ ▪ Identify common strengths and weaknesses across the agency at a glance ▪ Strengthen management’s ability to make strategic plans related to internal controls Eliminate client’s requirement to mail documents for auditor’s preliminary risk assessment Business / Technology Solution ▪ Technical objectives – convert manual auditing process to an automated auditing ▪ Phase I ▪ ▪ ▪ ▪ Obtain Stakeholder by-in ▪ Meet with PWC for demonstration and agreements ▪ Procure software, laptop computers Phase II ▪ Convert manual audit programs, work papers, exceptions and regulations ▪ Train first group of Financial Auditors with PWC ▪ Plan & Conduct pilot of small field office Phase III ▪ Train second group of auditors (first group after perform field pilot train second group) ▪ Conduct Pilot #2 and #3 at one medium office and one large office Phase IV ▪ Eliminate all manual audit procedures ▪ Work with Information Technology, Security, and Change Management to achieve Certification and Accreditation of the Software for use on the Organization’s main system Quantitative Justification - Costs Server & Maintenance 5 year estimates Server Initial Cost FY18 - FY19 O&M FY20 - FY21 Refresh TeamMate Software License (50 @ $354 ea) O&M (License Renewal Fees w/ 8% increase negotiated with PWC each year after FY17 for the next five years) FY17 FY18 FY19 FY20 FY21 Total five year cost using FY15 rates $ 5,000 2,000 5,250 17,700 $ 19,116 20,645 22,297 24,081 26,007 142,096 Quantitative Justification - Benefits Annual Cost $1,400,000 $1,200,000 $1,000,000 $800,000 $600,000 $400,000 $200,000 $- Airfare Ground Transportation Lodging MI & E Storage & Facility Supplies Qualitative Justification ▪ Automated project flows & reminders ▪ Intuitive features reduces training time ▪ Customized reports ▪ Reduced travel burden ▪ Reduced human errors ▪ Reduced duplication of efforts ▪ Increased knowledge sharing ▪ Reduced manual entry/input ▪ Improved cross referencing ▪ Improve audit trails ▪ Remote access – ability to work from home and at field site ▪ Culture of continuous auditing; quickly analyze information ▪ Automatic and customized reports ▪ Reduced timeframe to complete audits Questions? WHAT’S THE PROBLEM? Company: Herndon Swim Club, Small pool in the Herndon Community owned by shareholders and run by Board of Directors Background: As the pool manager, one of my duties is to restock supplies such as toilet paper, paper towels and cleaning products as needed during the summer What needs to change: We need a better system for restocking supplies as the current system is inefficient and costly THE SOLUTION Amazon Dash Button is a Wi-Fi connected device that reorders your favorite product with the press of a button HOW MUCH IS THIS GOING TO COST? Initial Investment: Dash Button price= $0.99 * 6 = $5.94 Amazon Prime Membership (includes free shipping): $10.99/ month Product costs per month: • Bounty Paper towels: 12 roll pack = $10.67 * 4 = $42.68 • Cottonelle Bath Tissue: 36 roll pack = $19.47 *2 = $38.94 • Lysol Wipes: 3 packs = 8.52 * 2 = $17.04 • Lysol Toilet Bowl Cleaner: 4 pack = $11.36 • Clorox Clean up Cleaner pack: 2 bottles = $13.11 • Hefty Trash Bags: 90 bags = $13.36 Total cost per month = $147.48 HOW MUCH DOES THIS SAVE? Price per month (using prices at Target): • Bounty Paper Towels: 12 pack = $18.99 * 4 = $75.96 • Cottonelle Bath Tissue: 36 pack = $17.99 * 2= $35.98 • Lysol Wipes: 1 container = $3.14 * 6 = $18.84 • Lysol Toilet Cleaner: 1 bottle = $4.79 * 4= $19.16 • Clorox Clean Up Cleaner: 1 bottle = $2.79 * 2 = $5.58 • Hefty Trash Bags: 1 60 ct box = $ 9.99 * 1.5 = $14.99 • Paid time to buy supplies: = $12/hour * 1 hr/week = $48 Total monthly cost = $218.51 Total saved per month with Amazon dash buttons = $71.03 Payback period = 3 days (if assuming cost is divided over 30 days per month) WHAT’S THE OVERALL BENEFIT? • • • • • • • • • Amazon Dash Buttons offer a fast and efficient process to reorder the supplies we need It saves time for myself and other future managers It enables anyone to order more supplies – Buttons could be kept in the kept in the guard office and when guards close the pool at night they will able to order the supplies that we need Eliminates the issue of possibly running out of supplies before someone has time to go out and buy them Eliminates the need to turn in receipts and file checks to pay back the manager Able to buy in bulk Although some supplies are more expensive through amazon, shipping is included and it eliminates the need to pay the manager to buy supplies The pool gains an amazon prime membership for various other supply orders and needs It saves 33% on the cost of supplies, the total cost of investment is incredibly low, and and the payback period is fast SOURCES • www.amazon.com • www.target.com Making The Business Case Executive Recruiting Agency What’s the Business  Executive recruiting agency.  Specializes in recruiting hard to find SAP consultants.  Company makes money off commission.  % ranges from 5%-15%  For this example 10% commission. Signing Candidates Problem Solution (DocuSign)  Recruiter emails paperwork  Legally binding  Candidate prints & signs  Easy & customizable  Copy & Scans & Emails  Inexpensive  Recruiter emails to hiring manager  TOO MANY STEPS CANDIDATES GET COLD FEET OR JUST GIVES UP Let’s Run the Numbers Current Recruiters Potential candidates (per month) Candidate Salary Commission % Commission (per candidate) Qualified candidates Failed to sign candidates Total Revenue (per month) Monthly increase DocuSign Software (per user) Training Hours (total) Annual cost Annual Revenue 11 15 142500 10% $ 14,250.00 10 2.5 $ 106,875.00 Wth DocuSign 11 15 142500 10% $ 14,250.00 10 1 $ 128,250.00 $ 21,375.00 $ $ 135.00 22 1,485.00 $ 1,282,500.00 $ 1,537,515.00 That’s a difference of… $ 255,015.00 Total ROI 17173% Slugging on Steroids with Hitcher 1 Overview • The Business Problem • The IT Concept and Solution • Strategic Analysis • The Business Case • Projected Costs • Projected Revenues • Payback Periods and Profitability Index • Potential Risks, Recommendations, and Conclusion 2 The Business Problem • Increased traffic congestion in metro areas expected1 • Metro and VRE already operate over capacity2 • More/Bigger roads won’t fix problem • Government has incentivized ride-sharing without enabling it • Existing ride-sharing platforms are not agile, require time, offer low incentives • Uber isn’t really ride-sharing 3 IT Concept and Solution • • • • • Mobile Application solves multiple issues Hitchers enter destination and preferences Drivers enter destination and preferences Supply/Demand adjusted pricing Social media integration increases familiarity • Rating system increases safety and efficiency • Future development • Automatic weather adjusted preferences • Transparent navigation monitoring 4 Free Market Pricing • Payments occur in app using existing digital wallet services • Drivers input what their time is worth • App shows average fees/minute in that area • App shows hitcher’s total price to accept or decline • Hitcher takes 15% • App sets minimum price (no free rides) • Marketing incentives possible (free rides funded by the App) for referrals, etc. 5 Strategic Analysis Business Context – “Ridesharing” apps trending upwards in popularity, acceptance, and compliance with laws Customer Analysis – Elaborated during Business Problem Competitor Analysis – UberPool and other less sophisticated products do not take advantage of computational efficiencies Business Network Analysis – Google already owns proprietary map data, navigation algorithms, and real time traffic data 6 Projected Costs 7 Projected Revenues 8 Payback and Profitability Analysis Payback occurs in 1.62 Years With a discount rate of 15%, NPV of $6,658,914 over 4 years with IRR of 108% Profitability Index of 2.5443 to compare to other investment opportunities 9 Potential Risks and Recommendations • Assumption that people are willing to pay mass-transit prices + small premium for a near door-to-door service • Assuming continuous increase in traffic congestion at current projections, increasing incentive to carpool • Risk of failure to generate users, which devalues the usefulness of the app • Use of the app at efficient levels creates positive externalities that extend beyond customers 1 Questions ? 1 Making the Business Case Top Technology Trends 2012 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 2013 Media Tablets and Beyond Mobile-centric applications and interfaces Contextual and Social User Experience Internet of Things App Stores and marketplaces Next-generation analytics Big Data In-memory Computing Extreme low energy servers Cloud Computing 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. Mobile Device Battles Mobile Apps Personal Cloud Internet of Things Hybrid IT and Cloud Strategic Big Data Actionable Analytics In-Memory Computing Mainstream Integrated infrastructures Enterprise Apps Stores Source: Gartner – Annual Technology Trends, 2012 and 2013 Linking people around the world through technology and information social mobile The People Transforming Business with the Ideas, Products and Insights ⊲⊲ Steve Ballmer (retiring) – CEO Microsoft ⊲⊲ Jeff Bezos – Founder Amazon ⊲⊲ Tim Cook – CEO Apple ⊲⊲ Sergey Brin and Larry Page – Founders Google ⊲⊲ ⊲⊲ Kevin Rose and Jimmy Wales – Founders Digg and Wikipedia Chad Hurley and Steven Chen – Founders YouTube ⊲⊲ Mark Zuckerberg – Founder Facebook ⊲⊲ Stewart Butterfield and Caterina Fake – Founders Flickr ⊲⊲ Ben Silbermann and Evan Sharp – Founders Pinterest The Big 4 ⊲⊲ ⊲⊲ FaceBook Amazon ⊲⊲ ⊲⊲ Apple Google ⊲⊲ Reid Hoffman and team members from PayPal and SocialNet – Founders LinkedIn ⊲⊲ Jack Dorsey, Noah Glass, Evan Williams and Biz Stone – Founders Twitter ⊲⊲ Janus Friis and Niklas Zennstrom – Founders Skype ⊲⊲ Steve Huffman and Alexis Ohanian – Founders Reddit ⊲⊲ David Karp – Founder Tumblr ⊲⊲ Dennis Crowley and Naveen Selvadurai – Founders Foursquare ⊲⊲ info@global-info-links.com ⊲⊲ www.global-info-links.com ⊲⊲ 919-999-7808 information global Anywhere, Anytime, Anyhow Global Business in a Digital World © Global-Info-Links Making the Business Case Team Exercise As a team, think of a business problem that could be solved using information technology (mobile technology, social media, cloud, big data analytics, etc.). Make the business case for the investment using both quantitative and qualitative justification. Include Total Cost of Ownership (TCO). What is the payback period? Make any assumptions necessary for the sake of this exercise. Use the following outline as your guide. Business Context______________________________________ __________________________________________________ __________________________________________________ Business Problem______________________________________ __________________________________________________ __________________________________________________ Technology Solution____________________________________ __________________________________________________ __________________________________________________ Make the Business Case Quantitative Impact____________________________________ __________________________________________________ __________________________________________________ __________________________________________________ __________________________________________________ __________________________________________________ __________________________________________________ __________________________________________________ __________________________________________________ __________________________________________________ __________________________________________________ __________________________________________________ __________________________________________________ Total Cost of Ownership_________________________________ __________________________________________________ __________________________________________________ Qualitative Impacts_____________________________________ __________________________________________________ __________________________________________________ __________________________________________________ Case Example Business Context Small company sells medical devices to hospitals in the United States. Business Problem The company is losing revenue and needs to drive sales growth. Technology Solution Purchase i-Pads for the sales staff to increase productivity and provide instant access to information. Make the Business Case Quantitative Impact Current Sales Staff Employees 15 Typical Qualified Leads / Day 4 Average % Success Rate 15% Average order Revenue $1,000 Revenue / Day $9,000 Daily Increase Yearly Revenue Increase (250 days) Program Implementation Costs Employees Hardware (iPads) ($500) Wireless Access Devices ($50) Warranty and Insurance ($50) Maintenance and Support ($50) Training Total Implementation Costs Total Program Savings With iPads 15 5 20% $1,000 $15,000 $6,000 $1,500,000 15 $7,500 $750 $750 $750 $3,000 ___________ $12,750 $1, 487,250 Total Cost of Ownership - All direct plus indirect costs associated with the implementation. Qualitative Impacts Increased customer satisfaction, reduced cycle time, increased productivity, keep up with competition
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Increasing small business efficiency with the use of cloud
computing for better services

Current business problems
1.

A lot of expenses in running and managing the business’ serve
this has proved to be costly as it has limited the growth of the
business

2. Poor and untraceable organization financial records.
with poor management of the organizational financial records, it
has been hard to factor out the direction to be undertaken in future.
This is because there is no mechanism to help in decision making.
3. Limited...


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