wait use this one

Running head: OPERATIONS PLAN
Topic: operations plan- Sugar-Free Drinks Products Project
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Operations Plan

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Contents

Organizational chart and hiring plan ............................................................................................................ 3
Key employee policies and a code of ethics ................................................................................................. 4
Workplace environment ............................................................................................................................... 4
Supply chain .................................................................................................................................................. 5
Manufacturing/ customer service processes................................................................................................ 5
Innovations ................................................................................................................................................... 6
Quality of products and services................................................................................................................... 6
Compliance Laws........................................................................................................................................... 6
References: ................................................................................................................................................... 7

Operations Plan

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Operation Plan

Organizational chart and hiring plan
The Sugar-Free Drinks Products Project requires an organizational chart that would
control the major operations that take place in the firm. It’s worth noting that the firm runs many
activities, therefore, requiring a huge workforce. The firm intends run different departments that
seek orders from their managers that also get orders from their managing director or the
president of the company. Task delegation from the top is the reason behind the organizational
chart. The firm intends to deliver the new production using a matrix organizational chart. The
benefits of relying on the matrix being that they ensure that staff gets specialized and equipment
properly utilized. The matrix also facilitates the sharing of resources because the old facility
would let the firm produce the new item when the acquisition of new equipment is not yet in
place.
According to Dibrell, Craig, and Neubaum, (2014), the firm requires hiring the
appropriate workers to fill the new positions in the new department. The success of the SugarFree Drinks Products Project depends on the kind of people that the firm acquires or entrusts the
duty of producing the new drink. The firm intends to acquire an interim which the firm must

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make them feel part of the team, from which tasks would not stall. The firm intends to run on a
flexible hiring strategy meant to let staff easily absorbed or relocated from a department to
another when they don’t work better in a given department.

Key employee policies and a code of ethics
The firm intends to employ the qualified personnel and compensates them using the
market standards and reasonable with the duties that they deliver. The firm has relative
provisions that guide the tasks that each person engages on behalf of the firm. The business has
firm measures that require its workers not to share information with their competitors. The
workers are not expected to obtain information from their competitors because it may not happen
in good intention.
According to Dibrell et al., (2014), each employee, however, has a sole responsibility to
uphold and protect the code of ethics within the company from the start of their jobs until the
time they quit their jobs. The firm has principles that guide its business operations like customer
satisfaction and quality products are core factors that determine the firm’s ethics standards.

Workplace environment
The firm intends to operate in a healthy environment that would translate into increased
productivity and reduced employee turnover. The firm would utilize the same premise to
generate the new product because it would let them reduce costs. The workers would get
compensated depending on the nature of the work they perform and medical insurance assured to
them because they can get injured while performing the duty.
Gollenia, (2016) argued that the firm created a transparent and open communication
platform that supports its workers to engage their managers and supervisors alike. When things

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don’t work, an employee is at-will to contact their managers and discuss the way forward. The
workers are offered a good work-life balance that lets them work and stay home to be with their
families. The firm also offers regular training and development because it helps the workers
acquire new skills and improve the ones they already know. Apart from the resources, the firm
operates in a customer focused manner, with the customer needs before any other company
aspect.

Supply chain
The firm deals in fast moving consumer goods, therefore, the firm needs to avail
resources to the customers without a break in supply. The firm produces the drinks on daily
approach and stores them in the warehouse. From the warehouse, its trucks pick them and avail
them to franchise dealers in various locations. Other supplies get delivered directly to the
supermarkets, but all in all the firm puts the products to the customers’ disposal. The firm needs
not to own distribution centers because the franchises already act like one. The customers
though, can’t get the products directly from the company; however, they would get delivered in
various stores around America, and spread to other parts of the world. The franchise stores make
orders which get delivered immediately, and the firm owns trucks that get loaded once an order...