Digi-Class, Business case document help

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Business Finance

Description

Please fill the attached form. I need first 3 section in 8 hours and rest all sections can be taken more time. Initially I will post the question with 6 hours and later I will extend the deadline for 6 days.

Dont worry about the deadline. But 1st 3 sections (Till problem definition) I need them in 4 hours. Rest I can extend for 4 days.

And the project should be Online tutoring.

To be more clear for the next 6 hours work only on following content:

Executive Summary

1.1.Issue. 2

1.2.Anticipated Outcomes. 2

1.3.Recommendation. 3

1.4.Justification. 3

2.Business Case Analysis Team.. 4

3.Problem Definition. 4

3.1.Problem Statement 4

3.2.Organizational Impact 5

3.3.Technology Migration. 5

For other content I will extend the time for 4 more days

My choice of topic: Online tutoring(Ex: Webex)

I am attaching a screen which explains about my topic and also I am attaching the sample template of business case document


Unformatted Attachment Preview

BUSINESS CASE TEMPLATE This Business Case Template is free for you to copy and use on your project and within your organization. We hope that you find this template useful and welcome your comments. Public distribution of this document is only permitted from the Project Management Docs official website at: www.ProjectManagementDocs.com BUSINESS CASE COMPANY NAME STREET ADDRESS CITY, STATE ZIP CODE DATE Business Case Template www.ProjectManagementDocs.com TABLE OF CONTENTS 1. EXECUTIVE SUMMARY .......................................................................................................... 2 1.1. 1.2. 1.3. 1.4. 2. 3. 3.1. 3.2. 3.3. 4. 4.1. 4.2. 4.3. 4.4. 4.5. 4.6. 5. 6. 7. 8. Issue .............................................................................................................................................................2 Anticipated Outcomes ..................................................................................................................................2 Recommendation .........................................................................................................................................3 Justification ..................................................................................................................................................3 BUSINESS CASE ANALYSIS TEAM ......................................................................................... 4 PROBLEM DEFINITION ........................................................................................................... 4 Problem Statement .......................................................................................................................................4 Organizational Impact ..................................................................................................................................5 Technology Migration ..................................................................................................................................5 PROJECT OVERVIEW ............................................................................................................. 6 Project Description .......................................................................................................................................6 Goals and Objectives....................................................................................................................................7 Project Performance .....................................................................................................................................7 Project Assumptions.....................................................................................................................................8 Project Constraints .......................................................................................................................................8 Major Project Milestones .............................................................................................................................8 STRATEGIC ALIGNMENT ....................................................................................................... 9 COST BENEFIT ANALYSIS ..................................................................................................... 9 ALTERNATIVES ANALYSIS .................................................................................................. 10 APPROVALS ........................................................................................................................ 11 1 Business Case Template www.ProjectManagementDocs.com 1. EXECUTIVE SUMMARY This section should provide general information on the issues surrounding the business problem and the proposed project or initiative created to address it. Usually, this section is completed last after all other sections of the business case have been written. This is because the executive summary is exactly that, a summary of the detail that is provided in subsequent sections of the document. This business case outlines how the Web Platform (WP) Project will address current business concerns, the benefits of the project, and recommendations and justification of the project. The business case also discusses detailed project goals, performance measures, assumptions, constraints, and alternative options. 1.1. Issue This section should briefly describe the business problem that the proposed project will address. This section should not describe how the problem will be addressed, only what the problem is. Because of an expanding client base, Smith Consulting has moved to a de-centralized business model over the last 2 years. As we continue to support more clients in more locations, the administration of our workforce has become more difficult. Until now, many of our internal requirements such as reporting, payroll activities, and resource management have been done via legacy mainframe systems. As our workforce expands in numbers and area, these legacy mainframe systems have become inadequate to effectively manage these administrative activities. This inadequacy is manifested in higher costs and increased employee turnover which we have seen over the last 12 months. In order to more effectively manage our administration, reduce costs, and improve employee turnover, Smith Consulting must move to a web-based application as outlined in this business case for the WP Project. By doing so, employees will assume a greater role in managing their administrative issues, have access to timesheets securely online, and the company can manage its administration from one central and common platform. 1.2. Anticipated Outcomes This section should describe the anticipated outcome if the proposed project or initiative is implemented. It should include how the project will benefit the business and describe what the end state of the project should be. Moving to a centralized web-based administrative platform will enable Smith Consulting to manage its employee payroll systems and administrative functions in a seamless and consolidated manner. This technology migration will reduce overhead costs associated with the large workforce currently required to manage these tasks. Decentralized employees will have more autonomy to manage their payroll elections, training, reporting, and various other administrative tasks. The company will also benefit from more timely and accurate financial reporting as a result of our regional managers’ ability to enter and continuously update their financial metrics. This real time 2 Business Case Template www.ProjectManagementDocs.com access reduces errors, improves cycle time, and is readily available to any authorized user. 1.3. Recommendation This section summarizes the approach for how the project will address the business problem. This section should also describe how desirable results will be achieved by moving forward with the project. Various options and alternatives were analyzed to determine the best way to leverage technology to improve the business processes and reduce the overhead costs within Smith Consulting. The approach described herein allows us to meet our corporate objectives of continuously improving efficiency, reducing costs, and capitalizing on technology. The recommended WP Project will methodically migrate the data and functions of our current mainframe system to our new web-based platform in order to preserve data integrity and allow adequate time to train all employees and managers on their responsibilities and respective administrative functions. The web-based platform is compatible with all other current IT systems and will improve the efficiency and accuracy of reporting throughout the company. Some of the ways that this technology will achieve its desired results are: • Employees will be able to enter and edit their timesheet data at any time from any location instead of phoning their data to their regional manager for entry into the mainframe system • Timesheet and payroll data will be immediately accessible for quality control and reporting purposes which will reduce the need for staff in non-billable positions to gather, analyze and compile data • Employees will have the ability to register for training which reduces the burden on managers and training staff 1.4. Justification This section justifies why the recommended project should be implemented and why it was selected over other alternatives. Where applicable, quantitative support should be provided and the impact of not implementing the project should also be stated. The migration of payroll and other administrative functions from the legacy mainframe system to the web-based platform will result in greater efficiency with regards to company resources and business processes. The WP Project is also aligned with corporate strategy and objectives since it uses technology to improve the way we do business. While other alternatives and the status quo were analyzed, the WP Project was selected for proposal in this business case because it provides the best opportunity to realize benefits in an expedited manner while also allowing for the greatest improvement in efficiency and cost reduction. Other alternatives assumed greater risk, provided less benefits, were too difficult to define, or were not suitably aligned with current corporate strategy and/or objectives. Initial estimates for the WP Project are: 3 Business Case Template www.ProjectManagementDocs.com • • • • 15% reduction in overhead costs in the first 12 months 10% decrease in employee turnover in the first 12 months 50% immediate decrease in time to generate weekly and monthly financial reports 25% immediate decrease in the amount of time it takes to resolve payroll issues 2. BUSINESS CASE ANALYSIS TEAM This section describes the roles of the team members who developed the business case. It is imperative that participants and roles are clearly defined for the business case as well as throughout the life of the project. The following individuals comprise the business case analysis team. They are responsible for the analysis and creation of the WP Project business case. Role Description Name/Title Executive Sponsor Provide executive support for the project John Doe, VP Operations Technology Support Provides all technology support for the project Jane Smith, VP Information Technology Process Improvement Advises team on process improvement techniques Jim Jones, Process Team Lead Project Manager Manages the business case and project team Steve Smith, Project Manager Software Support Provides all software support for the project Amy White, Software Group Lead 3. PROBLEM DEFINITION 3.1. Problem Statement This section describes the business problem that this project was created to address. The problem may be process, technology, or product/service oriented. This section should not include any discussion related to the solution. Since its inception, Smith Consulting has relied upon a mainframe system to manage payroll and other administrative employee functions. As the number of employees grows, so does the burden placed upon headquarters to effectively manage the company’s administration at acceptable levels. In the last two years Smith Consulting has hired 5 employees into overhead positions to help manage and run the day to day administration operations. These positions provide little or no return on investment as they are not billable positions and only maintain the status quo; they do nothing to improve the management of the company’s administration. Additionally, employees must currently call their regional managers to enter their work hours and raise any concerns regarding payroll and administrative tasks. This places a large burden on managers who much balance these requirements with their day to day billable tasks. 4 Business Case Template www.ProjectManagementDocs.com Reporting is another problem area associated with the legacy mainframe system. All weekly and monthly financial reports must be generated manually which allows for a high probability of error and require significant amounts of time. These manual tasks further add to the burden and expense of the company. 3.2. Organizational Impact This section describes how the proposed project will modify or affect the organizational processes, tools, hardware, and/or software. It should also explain any new roles which would be created or how existing roles may change as a result of the project. The WP Project will impact Smith Consulting in several ways. The following provides a high-level explanation of how the organization, tools, processes, and roles and responsibilities will be affected as a result of the WP Project implementation: Tools: the existing legacy administration platform will be phased out completely as the WP Project is stood up and becomes operational. This will require training employees on the WP tools and their use in support of other organizational tools. Processes: with the WP Project comes more efficient and streamlined administrative and payroll processes. This improved efficiency will lessen the burden on managers and provide autonomy to employees in managing their administrative and payroll tasks and actions. Roles and Responsibilities: in addition to the WP Project allowing greater autonomy to employees and less burden on managers, the manpower required to appropriately staff human resources and payroll departments will be reduced. While we greatly value our employees, the reduction of non-billable overhead positions will directly reflect in our bottom line and provide an immediate return on our investment. The new platform will be managed by the IT group and we do not anticipate any changes to IT staffing requirements. Hardware/Software: in addition to the software and licensing for the project, Smith Consulting will be required to purchase additional servers to accommodate the platform and its anticipated growth for the next 10 years. 3.3. Technology Migration This section provides a high-level overview of how the new technology will be implemented and how data from the legacy technology will be migrated. This section should also explain any outstanding technical requirements and obstacles which need to be addressed. In order to effectively migrate existing data from our legacy platform to the new Webbased platform, a phased approach has been developed which will result in minimal/no disruption to day to day operations, administration, and payroll activities. The following is a high-level overview of the phased approach: 5 Business Case Template www.ProjectManagementDocs.com Phase I: Hardware/Software will be purchased and the WP system will be created in the web-based environment and tested by the IT development group. Phase II: IT group will stand up a temporary legacy platform in the technology lab to be used for day to day operations for payroll and administration activities. This will be used as a backup system and also to archive all data from the company mainframe. Phase III: The web-based platform will be populated with all current payroll and administrative data. This must be done in conjunction with the end of a pay cycle. Phase IV: All employees will receive training on the new web-based platform. Phase V: The web-based platform will go live and the legacy mainframe system will be archived and stood down. 4. PROJECT OVERVIEW This section describes high-level information about the project to include a description, goals and objectives, performance criteria, assumptions, constraints, and milestones. This section consolidates all project-specific information into one chapter and allows for an easy understanding of the project since the baseline business problem, impacts, and recommendations have already been established. The WP Project overview provides detail for how this project will address Smith Consulting’s business problem. The overview consists of a project description, goals and objectives for the WP Project, project performance criteria, project assumptions, constraints, and major milestones. As the project is approved and moves forward, each of these components will be expanded to include a greater level of detail in working toward the project plan. 4.1. Project Description This section describes the approach the project will use to address the business problem(s). This includes what the project will consist of, a general description of how it will be executed, and the purpose of it. The WP Project will review and analyze several potential products to replace Smith Consulting’s legacy payroll and administration mainframe system with a web-based platform. This will be done by determining and selecting a product which adequately replaces our existing system and still allows for growth for the next 10 years. Once selected, the project will replace our existing system in a phased implementation approach and be completed once the new system is operational and the legacy system is archived and no longer in use. This project will result in greater efficiency of day to day payroll and administrative operations and reporting, significantly lower overhead costs, and reduced turnover as a result of providing employees with greater autonomy and flexibility. Additionally, 6 Business Case Template www.ProjectManagementDocs.com managers will once again be focused on billable tasks instead of utilizing a significant portion of their time on non-billable administrative tasks. Smith Consulting will issue a Request for Information in order to determine which products are immediately available to meet our business needs. Once the product is acquired, all implementation and data population will be conducted with internal resources. 4.2. Goals and Objectives This section lists the business goals and objectives which are supported by the project and how the project will address them. The WP Project directly supports several of the corporate goals and objectives established by Smith Consulting. The following table lists the business goals and objectives that the WP Project supports and how it supports them: Business Goal/Objective Description Timely and accurate reporting Web based tool will allow real-time and accurate reporting of all payroll and administrative metrics Improve staff efficiency Fewer HR and payroll staff required for managing these activities will improve efficiency Reduce employee turnover Greater autonomy and flexibility will address employee concerns and allow managers to focus on billable tasks Reduce overhead costs Fewer staff required will reduce the company’s overhead 4.3. Project Performance This section describes the measures that will be used to gauge the project’s performance and outcomes as they relate to key resources, processes, or services. The following table lists the key resources, processes, or services and their anticipated business outcomes in measuring the performance of the project. These performance measures will be quantified and further defined in the detailed project plan. Key Resource/Process/Service Performance Measure Reporting The web-based system will reduce reporting discrepancies (duplicates and gaps) and require reconciliation every 6 months instead of monthly. Timesheet/Admin data entry Eliminate managers’ non-billable work by allowing employees to enter their data directly. Software and System Maintenance Decrease in cost and staff requirements as system maintenance will be reduced from once every month to once every 6 months with the new system. Staff Resources Elimination of 5 staff positions in HR and payroll which are no longer required as several functions will now be automated. 7 Business Case Template www.ProjectManagementDocs.com 4.4. Project Assumptions This section lists the preliminary assumptions for the proposed project. As the project is selected and moves into detailed project planning, the list of assumptions will most likely grow as the project plan is developed. However, for the business case there should be at least a preliminary list from which to build. The following assumptions apply to the WP Project. As project planning begins and more assumptions are identified, they will be added accordingly. • All staff and employees will be trained accordingly in their respective data entry, timesheet, and reporting tasks on the new web-based system • Funding is available for training • Funding is available for purchasing hardware/software for web-based system • All department heads will provide necessary support for successful project completion • Project has executive-level support and backing 4.5. Project Constraints This section lists the preliminary constraints for the proposed project. As the project is selected and moves into detailed project planning, the list of constraints will most likely grow as the project plan is developed. However, for the business case there should be at least a preliminary list from which to build. The following constraints apply to the WP Project. As project planning begins and more constraints are identified, they will be added accordingly. • There are limited IT resources available to support the WP Project and other, ongoing, IT initiatives. • There are a limited number of commercial off the shelf (COTS) products to support both payroll and administrative activities. • As implementation will be done internally and not by the product developers or vendors, there will be limited support from the hardware/software providers. 4.6. Major Project Milestones This section lists the major project milestones and their target completion dates. Since this is the business case, these milestones and target dates are general and in no way final. It is important to note that as the project planning moves forward, a base-lined schedule including all milestones will be completed. The following are the major project milestones identified at this time. As the project planning moves forward and the schedule is developed, the milestones and their target completion dates will be modified, adjusted, and finalized as necessary to establish the baseline schedule. 8 Business Case Template www.ProjectManagementDocs.com Milestones/Deliverables Target Date Project Charter 01/01/20xx Project Plan Review and Completion 03/01/20xx Project Kickoff 03/10/20xx Phase I Complete 04/15/20xx Phase II Complete 06/15/20xx Phase III Complete 08/15/20xx Phase IV Complete 10/15/20xx Phase V Complete 12/15/20xx Closeout/Project Completion 12/31/20xx 5. STRATEGIC ALIGNMENT All projects should support the organization’s strategy and strategic plans in order to add value and maintain executive and organizational support. This section provides an overview of the organizational strategic plans that are related to the project. This includes the strategic plan, what the plan calls for, and how the project supports the strategic plan. The WP Project is in direct support of several of Smith Consulting’s Strategic Plans. By directly supporting these strategic plans, this project will improve our business and help move the company forward to the next level of maturity. Plan Goals/Objectives Relationship to Project 20xx Smith Consulting Strategic Plan for Information Management Improve record keeping and information management This project will allow for real-time information and data entry, increased information accuracy, and a consolidated repository for all payroll and administrative data 20xx Smith Consulting Strategic Plan for Information Management Utilize new technology to support company and department missions more effectively New technology will allow many payroll and administrative functions to be automated reducing the levels of staff required to manage these systems 20xx Smith Consulting Strategic Plan for Human Capital Engage the workforce and improve employee retention This project allows the employee to take an active role in managing his/her payroll and administrative elections 6. COST BENEFIT ANALYSIS Many consider this one of the most important parts of a business case as it is often the costs or savings a project yields which win final approval to go forward. It is important to quantify the financial benefits of the project as much as possible in the business case. This is usually done in the form of a cost benefit analysis. The purpose of this is to illustrate the costs of the project and compare them with the benefits and savings to determine if the project is worth pursuing. 9 Business Case Template www.ProjectManagementDocs.com The following table captures the cost and savings actions associated with the WP Project, descriptions of these actions, and the costs or savings associated with them through the first year. At the bottom of the chart is the net savings for the first year of the project. Action Type Description Purchase Web-based product and licenses Cost Initial investment for WP Project $400,000.00 Software installation and training Cost Cost for IT group to install new software and for the training group to train all employees $100,000.00 Action First year costs (- indicates anticipated savings) Reduce HR and payroll staff by 5 Savings employees An immediate reduction in overhead equal to the annual salary of 3 HR specialists and 2 payroll analysts. -$183,495.00 Managers no longer required to work non-billable payroll and administrative tasks Savings 18 regional managers currently average 16 hours per week non-billable time. It is anticipated that this number will be reduced to no more than 2 hours per week. At an average of $36.00 per hour this results in ($36.00 x 14 hours/wk reduced non-billable time x 18 managers) $9072.00 increased revenue per week. -$471,744.00 System maintenance required every 6 months instead of monthly Savings Less frequent use of IT resources working on non-value added tasks results in approximately $42,000 savings per year. -$42,000 Reduce employee turnover by 10% Savings Savings in cost to out-process exiting employee and recruit, hire, and train new employees is approximately $50,000 in the first year. -$50,000 Net First Year Savings $247,239.00 Based on the cost benefit analysis above we see that by authorizing the WP Project, Smith Consulting will save $247,239.00 in the first year alone. This represents a significant improvement in our operating costs and is a clear indicator of the benefit this project will have on the company. 7. ALTERNATIVES ANALYSIS All business problems may be addressed by any number of alternative projects. While the business case is the result of having selected one such option, a brief summary of considered alternatives should also be included—one of which should be the status quo, or doing nothing. The reasons for not selecting the alternatives should also be included. The following alternative options have been considered to address the business problem. These alternatives were not selected for a number of reasons which are also explained below. 10 Business Case Template www.ProjectManagementDocs.com No Project (Status Quo) Reasons For Not Selecting Alternative • Keep the mainframe legacy system in place • • • Alternative Option Unnecessary expenditure of funds for increased staffing levels Continued occurrence of a high number of data errors Poor and untimely reporting Lack of automation Reasons For Not Selecting Alternative • • • Outsource the implementation of a web-based platform Alternative Option Significantly higher cost Expertise already exists in house Vendor’s lack of familiarity with our internal requirements Reasons For Not Selecting Alternative • • Develop software internally • Lack of qualified resources Significant cost associated with software design Timeframe required is too long 8. APPROVALS The business case is a document with which approval is granted or denied to move forward with the creation of a project. Therefore, the document should receive approval or disapproval from its executive review board The signatures of the people below indicate an understanding in the purpose and content of this document by those signing it. By signing this document you indicate that you approve of the proposed project outlined in this business case and that the next steps may be taken to create a formal project in accordance with the details outlined herein. Approver Name Title Black, J. President and COO Brown, A. Executive VP Signature This free Business Case Template is brought to you by www.ProjectManagementDocs.com 11 Date DIGI-Class India is a place with a large number of villages. Many villages does not have a proper transportation, even though if we have transportation for few villages, we have to travel at least 10-20 miles to reach a School, Collage, etc., because of that many students are dropping out their studies in middle. Now-a-days, India is connected with affordable telephone and Internet services. More than 40 percent population of India is of 10-28 age group who would like to enhance their Academics, So to reduce the barriers between educational Instructions and students across the country I would like to discuss a product which helps the students to complete their academics from any part of the Country. Digi-Class is an Online Tutoring Application, it would help the students and professors to schedule classes in convenient timings complete the Schooling, Under graduate course, Graduate courses through Online from any educational Institution.
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Explanation & Answer

Attached.

Running head: Digi-Class

1

Digi-Class
Name:
Institution:
Instructor:
Course:
Date:

Digi-Class

1.

2

Executive Summary

This business case projects how the Digi-Class, an Online Tutoring Application will address the
current barriers between students and educational instructors across India, the benefits of the
application, recommendations, and justification for the Application in the Indian educational
system. This project also explains the specific goals of the Application, performance measures,
constraints assumptions, and alternative options.
1.1

Issue

As the technology advances and the world adapt it, the education system has not also been left
behind since the classroom learning has also changed. India is a country with a large number of
villages. These villages lack proper transport system because a student has to travel at least 20
miles to access an educational facility. This is the reason why many students are dropping their
education in the middle. Currently, the country is connected with affordable Internet services and
telephone, and more than 40% of the population comprises an age group of 10-28 that would like
to continue with their education. So, to eliminate such distance barriers, Digi-Class an Online
Tutoring Application that would help students complete their education in any part of the
country. It would enable professors and students to schedule classes in good timing so that
students can complete their graduate and undergraduate courses, and schooling online from any
educational facility. Apart from the technological advancement and innovation that the
application brings to the concept of education, there are so many other reasons that schools in
India will benefit when they integrate it into the teaching curriculum.
1.2

Anticipated Outcomes

With time, the classroom learning has evolved for both the student and the teacher. The state-ofart Digi-Class will give leaners an opportunity not just to study according to the curriculum but

Digi-Class

3

also enable to them improve their competency in IT. The main feature that this application
provides is the digital multimedia asset library that encompasses all the key facets in the K12
category. Having developed from the state-of-the-art e-learning standards, the application
efficiently incorporates Sharable Content Object Reference Model (SCORM), that is a group of
specifications and standards for the Web-based e-learning. An acquiescent of the Learning
Management System, SCORM aids in the planning of lessons, management of content, the
seamless incorporation of numerous features like the student response system, online
examination module, and interactive whiteboard. Furthermore, The HCL language lab will assist
learners to enhance their communication skills, pronunciation, accent and accent during the
learning of the English language.
1.3

Recommendations

India being an emerging country faces so many challenges with the connectivity of affordable
telephone and Internet services in the rural areas. So, development of an affordable technology
that will revolutionize the education system is required based on so many underlying factors such
as the poverty and remoteness of the dwelling places. Digi-Class will address many of these
factors and improve the delivery of education to the young learners in whatever location. The
approach will enable the country to meet its educational objective of reducing barriers between
students and instructors, improve IT competency and reduce the number of students
droppingouts. Digi-Class provides the school management with software that fulfills the
requirements of each department in the school, thereby enhancing the overall efficiency and
functioning of the system. The school management software will enable instructors to improve
the parent information, administration management information, teacher management

Digi-Class

4

information and school bus tracking system that will assist the school to keep track on the school
buses thereby enhancing the security of the learners.
1.4

Justification

Digi-Class, a solution that belongs to Pearson is an award-winning application that fits the
syllabi of K-12 schools around the globe. It has a multimedia interactive solution that combines
the syllabi compliant content and the cutting-edge hardware that allows instructors to engage and
interact with learners. Additionally, it encouragers learners to learn faster, understand quickly
and retain more. The application functions by the Cognitive Learning Approach, largely used
learning process theory that connects familiar materials with new topics. The application of
multimedia content like videos, simulations, and 2D/3D images will allow instructors to connect
with students and develop more engaging classroom environment. The solution has every feature
to run a school efficiently. Incorporation of several user accounts will allow parents, teaching
and non-teaching staff to access their dashboard and manage modules. The modules can manage
Grade books, examinations, timetables, transportation and HR module to manage the pay slips
and payrolls of the employees. The initial estimates of the project will include:


The reduction of learning expenses.



Reduced rate of school drop-out.



Improvement in IT competency among learners.

2.

Business Case Analysis Team

The following people comprises the team that developed Digi-Class Online Tutoring application.
They are responsible for the evaluation and development of the Application.

Digi-Class

Role

5

Description

Name

Offers executive support for the
Executive Sponsor

Pearson
project
Offers all technological support

Technology Support

HCL Technologies
for the project in India

Application

Advises team on the process on

George Paul, executive vice

Improvement

how to improve the project.

president HCL

Manages the project in all Indian
Digi-Class manager

HCL T...


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