Description
These questions are very simple. i just dont have time to do them.
The length should be at least half page.
Keep in mind that these questions are from a business class. So somehow we should pretend that we are managers when we answer these questions.
Research question
1: Why should we reduce waiting? (customers wait too long when they want to have services)
2: Why operations should be flexible.
3: What is great about Autonomous Machines?
4: Location Incentive ( i didnt really understand this question, probably something about near-by sourcing etc..)
5: Overrun
Explanation & Answer
Attached.
Surname 1
Name
Tutor
Course
Date
Business
1.
Why should we reduce waiting? (Customers wait too long when they want to
have services)
Customer satisfaction is normally given the priority in any business. This is because
customer satisfaction is the core reason why the business is in business in first place.
Convenience is part of this customer satisfaction. Every business person is well aware that
customers expect to be served with products when they need them. In a perfectly competitive
market, any form of inconvenience will lead to loss of customers because they will seek where
they are served conveniently. Every business person should understand that waiting is annoying,
frustrating and most importantly time-consuming (Dube-Rioux, et al.). A customer often reacts
emotionally to waiting. Waiting is psychologically tormenting, and it gets consumer evaluating
the opportunity costs. Waiting has both intrinsic and extrinsic costs as the more the consumer
wants, they become aware of the time factor, and how best they can use the time (Dube-Rioux, et
al.). In view of this, therefore, it should be in the interest of business to reduce the time a
customer waits to be served. Extended waiting will lead to loss of customers because customers
will seek the product or the service from elsewhere wher...