Facilities and Asset Development in hospitality industry, management homework help

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Kindly find the attached file

Types of business: Bakery Shop

Product: Cup Cakes

Name of company: Cakes & Bakery

Location : germantown md

Part 1 - Analysis & Part 2 - Planning for Facility Design and Development

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Types of company: Private Types of business: Bakery Shop Product: Cup Cakes Name of company: Cakes & Bakery Subject – Facilities & Asset Development in hospitality industry Part 1 - Analysis Description You will focus on what areas of the hospitality industry most interest you and what is both feasible and needed in your chosen area. This will include investigating issues such as need, cost, timing, the story you want to tell through your facility. Include: • Area, demographic, and neighborhood analysis • Site review – what is available, think location, location, location; what is already in the area; what is the draw to the area • Proposed development costs – will you build or renovate; what is the going cost per foot for each; cost for facility design, decorating. • Market analysis – who are the stakeholders; who will you market to; is it seasonal ___________________________________________________________________ To complete this task, engage in the following activities: 1. What does the hospitality industry have to offer? Where do you fit in? I. Before running off to start a Day Spa, B & B, Resort, or Restaurant you need to find your passion and what business will be meet your dreams, you abilities and talents, and the needs of the community. II. Investigate the big three hospitality areas: Food and Beverage, Travel and Tourism, and Accommodations 1. Locate resources that describe the pros and cons of investing your time and money in each 2. Make a list of these pros and cons for each III. Create a table and in one column list your dreams within the hospitality industry including jobs, places, types of businesses; in the other column make a list of your skills, talents, resources, and education. 2. Investigate the types of new development or renovation of current space for hospitality services. While you may have decided on one specific area that you are most interested in, be sure to investigate a variety so that you are both more knowledgeable and certain of your direction. Here are some places to start. 1. Investigate 10 Global Hospitality Trends in Hotels and Resorts at http://davidmcmillangroup.typepad.com/consulting/2008/01/10-global-trend.html 2. Developing and Renovating Hospitality Properties http://davidmcmillangroup.typepad.com/consulting/2008/01/10-global-trend.html 3. 5 Important Trends Shaping Todays Hotel Construction Market http://www.bdcnetwork.com/5-important-trends-shaping-today%E2%80%99s-hotelconstruction-market 4. Owning a B & B is all about Tradeoffs http://www.bandbcoach.com/blog/category/pros+and+cons+of+owning+a+bed+a nd+breakfast 5. Opening a Spa Business http://www.brighthub.com/office/entrepreneurs/articles/114700.aspx 6. Weight Loss Resorts a Boon to Developers http://www.hladvisors.com/publicationsresearch/publications-research/publication-details/weight-loss-resorts-boon-for-developers 7. Three trends in hotel renovations http://www.hotelnewsnow.com/Article/13963/3-trends-inhotel-renovations 8. Feasibility Study for Water Parks (in Resources) 3. Now that you have some ideas about what you might want to open, think about whether to build new or renovate. 1. Restaurant Remodeling: Arm Yourself for the Battle of the Budget http://www.restaurant.org/Manage-My-Restaurant/Operations/Front-ofHouse/Restaurant-remodeling-Arm-yourself-for-the-battle 2. Renovate or Build New http://hotelexecutive.com/business_review/2983/is-it-better-torenovateconvert-an-existing-asset-or-build-a-new-one 3. Renovation vs new construction http://hotelexecutive.com/business_review/238/hotelexpansion-renovation-vs-new-construction 4. Costs to Build http://www.fixr.com/costs/build-hotel 4. Now that you have looked at the variety of businesses within the hospitality industry, investigated the costs, and compared your dreams to your talents, now it is time to make a preliminary needs analysis and decide on the project your will pursue. This project will ultimately involve either planning to build or renovate a hotel, motel, bed and breakfast, day spa, resort, or restaurant. You are in charge of not only designing the facilities but ensuring that it fits your budget, is in the best location for return on investment, and meets all regulations. 1. Read this FIRST! Hotel Market Research and Feasibility Study http://www.xotels.com/en/hotel-management/hotel-market-research 2. Go out an look at possible sites 3. Investigate the neighborhood 4. Investigate competition 5. Interview other owners for similar businesses 6. Visit the city or county government offices to obtain permit information and regulations 7. What is the history of the current location or property Part 2 - Planning for Facility Design and Development Description: Once the determination has been made on the type of facility, the location, and whether to build, renovate, it is time to detail the planning for the project. Vibrant colors and new furniture do not make the enterprise a success. 1) Vision 2) Mission Statement 3) Description Business 4) Marketing Strategy A) SWOT analysis B) Demographic/ Psychographic Data C) Marketing Advertising Plan D) 3Year Proforma income statement 5). To complete this task 1. Watch Bromley Sun Lodge on Hotel Impossible at http://www.travelchannel.com/video/bromley-sun-lodge-2 1. 1. What issues are occurring at the Bromley Sun Lodge? 2. Identify initial problems that could have been prevented with good planning 2. Investigate how to write your business plan: 1. Watch https://www.youtube.com/watch?v=LcuiS294bZo&feature=youtu.be Starting a Business: Writing a Business Plan 2. Watch https://www.youtube.com/watch?v=i1qF2y3A-Ak&feature=youtu.be So You want to open up a restaurant 3. How to Write a Persuasive Hotel Business Plan http://www.xotels.com/en/hotelmanagement/hotel-business-plan 4. Bed and Breakfast Business Plan http://www.bplans.com/bed_and_breakfast_business_plan/executive_summary_fc.php 5. Health Spa Business Plan http://www.bplans.com/health_spa_business_plan/executive_summary_fc.php 3. Read and review http://www.xotels.com/en/revenue-management/starting-your-own-hotel Go to Business Plans middle of the page 4. Watch Four Seasons Inn on Hotel Hell http://www.fox.com/watch/321155651653/7684543488 1. The owner had a dream but what was the reality? 2. What went wrong? 3. How could a plan have helped? 5. Now it is time to develop your own plan. Use the template provided in the Resources and make the plan detailed and specific to the hospitality business you want to start. Keep in mind the information you gathered in your needs analysis. Subject – Facilities & Asset Development in hospitality industry Types of company: Private Types of business: Bakery Shop Product: Cup Cakes Name of company: Cakes & Bakery Part 1 - Analysis Description You will focus on what areas of the hospitality industry most interest you and what is both feasible and needed in your chosen area. This will include investigating issues such as need, cost, timing, the story you want to tell through your facility. Include: • Area, demographic, and neighborhood analysis • Site review – what is available, think location, location, location; what is already in the area; what is the draw to the area • Proposed development costs – will you build or renovate; what is the going cost per foot for each; cost for facility design, decorating. • Market analysis – who are the stakeholders; who will you market to; is it seasonal ___________________________________________________________________ To complete this task, engage in the following activities: 1. What does the hospitality industry have to offer? Where do you fit in? I. Before running off to start a Day Spa, B & B, Resort, or Restaurant you need to find your passion and what business will be meet your dreams, you abilities and talents, and the needs of the community. II. Investigate the big three hospitality areas: Food and Beverage, Travel and Tourism, and Accommodations 1. Locate resources that describe the pros and cons of investing your time and money in each 2. Make a list of these pros and cons for each III. Create a table and in one column list your dreams within the hospitality industry including jobs, places, types of businesses; in the other column make a list of your skills, talents, resources, and education. 2. Investigate the types of new development or renovation of current space for hospitality services. While you may have decided on one specific area that you are most interested in, be sure to investigate a variety so that you are both more knowledgeable and certain of your direction. Here are some places to start. 1. Investigate 10 Global Hospitality Trends in Hotels and Resorts at http://davidmcmillangroup.typepad.com/consulting/2008/01/10-global-trend.html 2. Developing and Renovating Hospitality Properties http://davidmcmillangroup.typepad.com/consulting/2008/01/10-global-trend.html 3. 5 Important Trends Shaping Todays Hotel Construction Market http://www.bdcnetwork.com/5-important-trends-shaping-today%E2%80%99s-hotelconstruction-market 4. Owning a B & B is all about Tradeoffs http://www.bandbcoach.com/blog/category/pros+and+cons+of+owning+a+bed+a nd+breakfast 5. Opening a Spa Business http://www.brighthub.com/office/entrepreneurs/articles/114700.aspx 6. Weight Loss Resorts a Boon to Developers http://www.hladvisors.com/publicationsresearch/publications-research/publication-details/weight-loss-resorts-boon-for-developers 7. Three trends in hotel renovations http://www.hotelnewsnow.com/Article/13963/3-trends-inhotel-renovations 8. Feasibility Study for Water Parks (in Resources) 3. Now that you have some ideas about what you might want to open, think about whether to build new or renovate. 1. Restaurant Remodeling: Arm Yourself for the Battle of the Budget http://www.restaurant.org/Manage-My-Restaurant/Operations/Front-ofHouse/Restaurant-remodeling-Arm-yourself-for-the-battle 2. Renovate or Build New http://hotelexecutive.com/business_review/2983/is-it-better-torenovateconvert-an-existing-asset-or-build-a-new-one 3. Renovation vs new construction http://hotelexecutive.com/business_review/238/hotelexpansion-renovation-vs-new-construction 4. Costs to Build http://www.fixr.com/costs/build-hotel 4. Now that you have looked at the variety of businesses within the hospitality industry, investigated the costs, and compared your dreams to your talents, now it is time to make a preliminary needs analysis and decide on the project your will pursue. This project will ultimately involve either planning to build or renovate a hotel, motel, bed and breakfast, day spa, resort, or restaurant. You are in charge of not only designing the facilities but ensuring that it fits your budget, is in the best location for return on investment, and meets all regulations. 1. Read this FIRST! Hotel Market Research and Feasibility Study http://www.xotels.com/en/hotel-management/hotel-market-research 2. Go out an look at possible sites 3. Investigate the neighborhood 4. Investigate competition 5. Interview other owners for similar businesses 6. Visit the city or county government offices to obtain permit information and regulations 7. What is the history of the current location or property Part 2 - Planning for Facility Design and Development Description: Once the determination has been made on the type of facility, the location, and whether to build, renovate, it is time to detail the planning for the project. Vibrant colors and new furniture do not make the enterprise a success. 1) Vision 2) Mission Statement 3) Description Business 4) Marketing Strategy A) SWOT analysis B) Demographic/ Psychographic Data C) Marketing Advertising Plan D) 3Year Proforma income statement 5). To complete this task 1. Watch Bromley Sun Lodge on Hotel Impossible at http://www.travelchannel.com/video/bromley-sun-lodge-2 1. 1. What issues are occurring at the Bromley Sun Lodge? 2. Identify initial problems that could have been prevented with good planning 2. Investigate how to write your business plan: 1. Watch https://www.youtube.com/watch?v=LcuiS294bZo&feature=youtu.be Starting a Business: Writing a Business Plan 2. Watch https://www.youtube.com/watch?v=i1qF2y3A-Ak&feature=youtu.be So You want to open up a restaurant 3. How to Write a Persuasive Hotel Business Plan http://www.xotels.com/en/hotelmanagement/hotel-business-plan 4. Bed and Breakfast Business Plan http://www.bplans.com/bed_and_breakfast_business_plan/executive_summary_fc.php 5. Health Spa Business Plan http://www.bplans.com/health_spa_business_plan/executive_summary_fc.php 3. Read and review http://www.xotels.com/en/revenue-management/starting-your-own-hotel Go to Business Plans middle of the page 4. Watch Four Seasons Inn on Hotel Hell http://www.fox.com/watch/321155651653/7684543488 1. The owner had a dream but what was the reality? 2. What went wrong? 3. How could a plan have helped? 5. Now it is time to develop your own plan. Use the template provided in the Resources and make the plan detailed and specific to the hospitality business you want to start. Keep in mind the information you gathered in your needs analysis.
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Cakes & Bakery Analysis
Introduction and Background of the Career
Cakes & Bakery is situated in Germantown MD, and the location is convenient to get
customers depending on the high traffic of passersby. Service is a society or individuals who`s
occupation is to offer a tune-up, rather than a manufactured goods, to the general community. A
good service can be offered by changing the behavior of the service people and be created in a
sequence to meet customer anticipation is. Services are also described as things you can purchase
or trade but cannot carry; services build up an extensive and diverse range of activities that
impact on the lives of all individual on a daily basis. Incorporating a unique service character is a
process to the general industry is the solution to success in the hospitality industry. Services
prepare an industry to have the number of customers they wish to get by developing quality
services that are unmistakable through the course of action to customers and the business plan.
Taking concern of services is the spirit to a success of the industry. Through
comprehending and expecting a service of a customer needs necessitates by planning and
developing on how they will meet up the customer’s needs. Before approving a plan with
benefits and disadvantages from all areas of the business industries, service measure possibilities
of the ins and outs of a service quality with solidly demonstrated industry concepts. Service
quality makes one believe that you are preceding on building up a strong bond not only for the

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transaction. Building on bringing a service quality benefits hotel industry apart from just
marketing. Developing on front office service is one of the basic drivers of customer
contentment. The ability to listen carefully and questioning method may specify the
communication relation with the customers.
Requirements of the Career
The service industry offers extensive fields of employments at different levels of
education and training; this entails a diverse field’s career. Different fields require one to deal
honestly with the public, endowing with customer services, others are employed as managers.
Skills are a major requirement to a service worker to relate and communicated with the general
public

a) Hotel and Accommodation service Management

Service hotel managers supervise the entire progress in a hotel industry to ensure that a
quality know-how to customers. Service manager`s lead the organization in all the entire hotel,
such as security, room service, preservation, front office, promotion, and housekeeping.

Cakes Service Staff

Cakes services staff consists of cooks, hostesses, bartenders, hosts, and servers. Head
cooks and chefs oversee the entire kitchen daily duties and activities. Taking of orders bringing
to the table is the work of server, ensuring that customer’s needs are well-taken care. Most
industries’ a prefer well educated and train service workers on the job. Statistics agencies have
said that almost hotel service attendants educated on service concepts for unique serving skills,
cleanliness process, and the establishment g...


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