Course ScenarioChaparral Regional Hospital is a small, urban hospital of approximately 60 beds, and offers the following:Emergency room servicesIntensive careSurgical careObstetricsDiagnostic servicesSome rehabilitation therapiesInpatient pharmacy servicesGeriatric services andConsumer physician referral servicesRecently, the CEO has been hearing complaints from both patients and staff. You have been hired to design and implement a Quality Improvement Plan to help uncover quality problems and satisfactorily resolve them.Scenario ContinuedThe Public Information Officer for Chaparral Regional Hospital as contacted you requesting information for the employee newsletter. In particular, she would like you to write a short article with an accompanying infographic detailing the role and importance of the patient experience when working towards quality improvement.InstructionsThe article should address the role and importance of the patient experience in healthcare when working towards quality improvement. Both the article and the infographic should include appropriate information and graphics.The goal of the article is to provide the reader with valuable information and enlighten them about the subject. Therefore, your article should be more persuasive than academic. In the article, you will address the role of the patient experience in healthcare and its importance. APA standards would still apply.APA formatting for the article, and proper grammar, punctuation, and form are required.You will highlight the major ideas from your article in the infographic. An infographic is a visual representation of ideas, and you are free to be as creative as you want when creating your infographic.

Competency Analyze organizational development as a diagnostic and intervention process, and how it is utilized to increase organizational efficiency. Scenario Information  An American Internet Technology company has merged with a Canadian Social Media company. Because of this merger, performance is not as optimum as the executives would have hoped; morale is low, and stress is up. The new company has decided to hire you as an Organizational Development consultant. They have tasked you with finding out the issues and what they should do next to get back on track. Instructions Now that you have secured your role as an Organizational Development consultant, you are now tasked with determining a diagnostic and intervention process. You will need to demonstrate to management how using the chosen diagnostic process will be used in the new company to help increase the efficiency of the organization. The following questions should be included in your business, professional report: Describe how you select a diagnostic process to use for this organizational development cultural change. Given the current situation, what are some of the process interventions you recommend for the newly merged company to ensure effective work teams? How would you collect the data needed for the organizational development program? Discuss some organizational development strategies that, as the consultant, you would use to create the necessary change. Grading Rubric FILLER TEXT   F F C B A   0 1 2 3 4   Not Submitted No Pass Competence Proficiency Mastery   Not Submitted Failed to describe the process of selecting diagnostic models for organizational development cultural change. Introduction did not include diversity area or country selected. Provided a description of the process of selecting diagnostic models for organizational development cultural change. Provided a thorough description of the process of selecting diagnostic models for organizational development cultural change using clear examples for the chosen process. Provided a thorough description of the process of selecting diagnostic models for organizational development cultural change using clear examples and well-defined reasons for the chosen process.   Not Submitted Failed to provide a list of process interventions you recommend for the newly merged company to ensure effective work teams. Provided a list of process interventions you recommend for the newly merged company to ensure effective work teams. Provided a list of process interventions you recommend for the newly merged company to ensure effective work teams. Provided clear examples for the chosen process interventions. Provided a list of process interventions you recommend for the newly merged company to ensure effective work teams. Provided well-defined reasons and clear examples for the chosen process interventions.   Not Submitted Failed to describe the process map for collecting the data needed for the organizational development program. Described the process map for collecting the data needed for the organizational development program. Described the process map for collecting the data needed for the organizational development program using clear examples to support the chosen process. Clearly described the process map for collecting the data needed for the organizational development program. Provided several best practice using clear examples and well-defined reasons for the chosen process.   Not Submitted Failed to discuss some organizational development strategies that, as the consultant, you would use to create the necessary change. Discuss some organizational development strategies that, as the consultant, you would use to create the necessary change. Discuss some organizational development strategies that, as the consultant, you would use to create the necessary change using clear examples. Discuss some organizational development strategies that, as the consultant, you would use to create the necessary change using clear examples and well-defined reasons.