Description
Articulate the meaning of value added service as it pertains to patient care service. Outline a system for identifying functional areas and changes. Specify 4 areas where administration can add value. Use 4 academic resources.
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Explanation & Answer
Attached.
Running head: VALUE PROPOSITION IN PATIENT CARE
Value Proposition in Patient Care
Student’s Name
Institutional Affiliation
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VALUE PROPOSITION IN PATIENT CARE
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Articulate the meaning of value-added service as it pertains to patient care services, and
argue the major reasons why it matters to add value to patient services. Justify your
response.
The PPACA was meant to make sure that all American citizens can access quality, affordable
health-care as well as the transformation of the health care system with regard to costs. Creating the
value proposition is one part of such transformation. Value proposition involves promising the value
to deliver possible services to the patients. Merriam-Webster (2010) defines Value as “fair return or
equivalent in money, goods, and services for what is exchanged. Value, with regard to healthcare, is
measured through achieved results rather than the volume of services provided without the enhanced
quality or procedure of care utilized.
The value could be taken to be a mathematical equation whose numerator is the outcome. The
outcomes are the real quality measures. Measurement of outcomes targets the immediate results of
specific procedures/interventions but not the entire care cycle for preventive care or a medical
condition. Cost is the denominator (the entire care cycle’s total cost for the medical condition of the
patient). Best approach involves spending more money on certain services to reduce the need for
others.
Value added services are important to the healthcare system and value is supposed to be about
the patients rather than the volume of work a physician completes. Value-added services today cover
a wide scope right from the very simple like lifestyle management programs, which promote
participation in exercise protocols envisioned to assist in managing symptoms of RA, to the most
complex like hands-on, daily management of hepatitis C patients to take their prescribed antiviral
medications dose (McPherson, Fontane, & Day, 2013). Even though their working mechanisms
could be different, the promise of each projected value-added service is simple: enhance patient
VALUE PROPOSITION IN PATIENT CARE
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outcomes and, save money as a result. However, it is unclear which value-added services add value
and which happen to be simply marketing?
Many value-added services are concentrated around one of the 2-concepts: cost or convenience
(Torpie, 2014). When one has chronic patients to manage over prolonged periods, they not only want
patient-reported data that can be quite subjective but clinical data as well, which shows whether the
drug is working as expected. Health plans do not mind covering some biologic if they do what is
expected of them, but they require data to assist in making that decision. In most cases, that is what
healthcare organizations are asked to provide.”
Outline a system for identifying the functional areas in which changes might be necessary in
order to improve the hospital’s service value. Recommend the key methods that you would use
to acquire the information necessary to identify the specified functional areas.
Health care delivery includes many organizational units including hospitals, physicians'
practices, and units offering single services among others, however, none among these reflect the
limits within which value is really created. The appropriate unit to measure value should include all
services and activities, which together determine success in fulfilling a set of a patient’s needs. Such
requirements are determined by a medical problem a patient has defined as an incorporated medical
circumstances’ set, which may be addressed best in some integrated way (Coulter, Roberts, &
Dixon, 2013). A medical ailment’s definition considers the common allied conditions, for instance,
care for diabetes must incorporate caring for conditions like hypertension, renal disease, vascular
disease, and retinal disease, and that value must be measured for everything incorporated within such
care. For primary & preventive care, measuring value should be for...