Description
Work shop traning
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Business etiquette in Oman and China
People’s behavior
Orientation
Learning process in the workshop
Dress code
Dinning etiquette
CONT..
Addressing people
Greetings
Meetings
CONT..
Phone etiquette
Gifts
Cross-culture
Business etiquette practices
Rules when interacting with others
Foster, D. A. (2000). The global etiquette guide to
Asia: Everything you need to know for business and
travel success. New York: Wiley.
Nowell, S. (2009). Oman - Culture Smart: The
Essential Guide to Customs & Culture. London:
Kuperard.
Ostrowski, P., & Penner, G. (2011). It's All Chinese to
Me: An Overview of Culture & Etiquette in China. New
York: Tuttle Pub.
Seligman, S. D. (1999). Chinese business etiquette: A
guide to protocol, manners, and culture in the
People’s Republic of China. New York: Warner
Business Books.
Running head: TRAINING PROGRAM
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Report: Business etiquette in Oman and China
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TRAINING PROGRAM
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Introduction
Business etiquette is the expected behavior that a person or a group of people are expected to
have within a workplace. It aims ...