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Instructor
Course
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BAM 315 Challenge Exam Multiple Choice Question
1. What is the name given to the levels of management the top level and the supervisory level?
a.

foremen

b.

First-Line managers

c.

Supervisors

d.

Middle managers

2. Which of the following management level is associated with the divisional manager?
a.

middle managers

b.

First-Line managers

c.

Top managers

d.

Team leaders

3. The following are vital managerial functions at the higher levels of the company
except________.
a.

negotiator

b.

Leader

c.

Figurehead

d.

disseminator

4. State a phrase that is associated with excellent managerial conceptual skills
a.

Communicating with clients

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b.

Product knowledge

c.

Using data to solve business problems

d.

Decision making
5. What best describes bureaucracy as a form of organization?

a.

division of labor

b.

Vividly described hierarchy

c.

Comprehensive rules and regulations

d.

all of the above

6. Which among the following early advocates of organizational behavior was the pioneer to
argue that organizations were open systems?
a. Hugo Munsterberg
b. Robert Owen
c. Chester Barnard
d.

Mary Parker Follett
7. Which among the following contributed significantly to the development of

organizational behavior
a.

Parker Studies

b.

Porter Studies

c.

Hawthorne Studies

d.

Taylor Studies

8. One of the following is the basis of contingency approach to management _______.

a.

knowledge developed based on sophisticated logic models

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b.

Exceptions to generally accepted management principles

c.

Similarities found within all organizations

d.

A set of universal management rules

9. __________include the, introducing new products or services changing, transforming,
revolutionizing and new approaches of executing business.
a.

ethical standards

b.

Organizational structures

c.

Innovation

d.

Organizational systems

10._________ drives quality management.
a.

workplace diversity

b.

Knowledge management

c.

Continual improvement

d.

Workplace spirituality

11. An organization that has a manager who is concerned about the outcome rather than
procedures of achieving these results have which one of the following?
a.

people orientation

b.

Result orientation

c.

Aggressiveness

d.

Team orientation

12. Which one of the following cultures is associated with many organizations?
a.

moderate

b.

Weak to moderate

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c.

Deficient

d.

Moderate to strong

When talking about an organizational supplier, one of the following is an odd one out.
a.

financial inputs

b.

Political pressure

c. labor data
d.

materials

13. One of the following represent a worldwide general environment factor, which one is it?
a.

increased surveillance

b.

Education levels

c.

International markets

d.

Electronic meetings

14. The composition of an organization’s external environment affected by the company’s
decision is_________?
a.

Stakeholders

b.

Stockholders

c.

Pressure groups

d.

Suppliers

15. What is the second process of the identification of stakeholders in managing of external
stakeholder relationship?
a.

determine the number of stakeholders in each stakeholder group

b.

Determine particular approach to be used to manage the stakeholder relationship

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c.

Identify specific interests that these stakeholders have

d.

Determine the options that the courts have in case a stakeholder files a petition.

16. What is the name given to groups that are against the introduction of a new product?
a.

informal groups

b.

Pressure groups

c.

Defense groups

d.

Service groups

17. ________ are people with personalities and can realize an opportunity, show interests, acts
and persevere until they achieve cognitive changes.
a.

proactive

b.

self-aware

c.

Agreeable

d.

resilient

18. What do we call a voluntary behavior?
a.

dissonant

b.

Reactive

c.

Operant

d.

reflexive

19. Which one of the following is a deliberate manipulation of data to suit the requirements of
the receiver?
a.

lateral communication

b.

Filtering

c.

Diagonal connection

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d.

encoding

20. for managers to increase workforce motivation by providing?
a.

job security

b.

Compensation

c.

Job autonomy

d.

flexibility

21.__________basically utilize franchising
a.

Manufacturing firms

b.

Legal firms

c.

Service organizations

d.

Political firms

22. What is the highest risk to a company going global?
a.

licensing

b.

Strategic alliance

c.

Foreign subsidiaries

d.

Joint ventures

23__________ are persons and groups that are influenced by a company’s actions
a.

Stockholders

b.

Consumers

c.

Interested groups

d.

beneficiaries

24. _______is achieved when a firm chooses to improve its business activities
a.

Profit

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b.

Diversification

c.

Growth

d.

competence

25. _______is essential element in organizational learning.
a.

structure

b.

Motivation

c.

Goals

d.

Sharing of information

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Work cited
Robbins, Stephen P., and M. Coulter. "Principles of management." Translated by Seyyed
Mohammad Arabi and Mohammed Ali Hamid Rafiee and Behrouz Asrari Ershad, Fourth
Edition, Tehran: Office of Cultural Studies (2007).

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Hello, I'm done, kindly check the attached document.

Surname1

Name

Instructor

Course

Date

BAM 315 Challenge exams

1. The fact that Brenda completes her projects is an indication of her ________ as a
manager.
1. effectiveness
2. leadership
3. efficiency
4. attention to detail
2. Supervisor is another name for which of the following?
1. middle manager
2. top manager
3. team leader
4. first-line manager
3. Managers with good ________ know how to communicate, motivate and lead to get the
best out of their people.
1. conceptual skills
2. technical skills
3. empirical skills

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4. human skills
4. Which of the following skills tend to be more important for first-line managers since they
manage employees who produce the organization’s product?

a. empirical

b. conceptual

c. technical

d. human
5. According to Mintzberg’s managerial roles, the ________ roles are ones that involve
people and other duties that are ceremonial and symbolic in nature.

a. decisional
b. technical
c. interpersonal

d. informational

Challenge Examination

BAM 315 Principles of Management

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6

1. Which of the following represents one of the rewards of being a manager?
1. receiving recognition in the organization
2. operating with limited resources
3. motivating workers in chaotic situations
4. Doing duties that are more clerical than managerial Skills

(Scenario)
Adam, Brenda, Carl, and Dan are employees in the same organization. Adam is
the shift manager, Brenda is the district manager, Carl is the regional manager and
Dan is the project leader. Adam manages the employees who produce the
organization’s product. After his excellent work is noticed, he is promoted to
division manager. Carl on the other hand, after a disciplinary proceeding, is
assigned to the post of office manager. Ethan is the managing director of the same
organization.

2. Which of the following is true for Adam after his promotion?
1. His conceptual skills are going to take the priority.
2. The importance of his technical skills is about to be reduced.
3. The importance of his human skills are to be reduced.
4. His empirical skills are going to be most important.

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3. An innovative organizational culture is characterized by all of the following, EXCEPT
________.
1. risk taking
2. debates
3. freedom
4. conformity
4. Which of the following is a characteristic of a dynamic environment?
1. high level of predictability of changes in environmental conditions
2. few technological breakthroughs by current competitors
3. little activity by pressure groups to influence the organization
4. the presence of new competitors in the market

Challenge Examination

BAM 315 Principles of Management

7

Corporate Takeover (Scenario)
Todd works for SeaLan Tech, ...


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