6 slides with 200 or more words of speaker notes per slide, writing homework help

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Business Finance

Description

In the previous Discussion Board assignment, you were working with a hiring manager to assist in collecting particular data for a job analysis. You will now create a detailed job description to attract qualified candidates for several customer service representative positions. Research and create a PowerPoint presentation of at least 6 slides with 200 or more words of speaker notes per slide that addresses the following:

  • Describe up to 10 bulleted details that should be found in a customer service representative job description.
  • What level of education and experience should be necessary for a customer service representative, and why?
  • What level of knowledge of the industry should the customer service representative have, and why?
  • How and why are the job description functions, education, experience, and knowledge so important in attracting qualified candidates for possible interviews?

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Explanation & Answer

All done!

Customer Service
REQUIREMENTS AND IDEAL EMPLOYEES

Job Description


Interaction with customers on a regular basis



Must be able to navigate department with east



Will be able to explain products to customers



Expertise in area of sales



Will have to deal with unhappy customers

Job Description (Cont.)


Ma...


Anonymous
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