Description
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Explanation & Answer
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Decision making
EU 324 Health Services Management
Dr. William Ikamba
Objectives
Define decision and decision making
Describe types of managerial decision making levels
Understand the decision making process
Describe different approaches to decision making
Types of decision
Means
Procedures and actions taken to achieve a certain goal
Means specifies how a goal is to be reached
Ends
focuses on the outcome
Specifies on the means to reach the ends goals
Core managerial roles recap…
Interpersonal
Figurehead- ceremonial and symbolic org. activities
Leader- subordinate relationships
Liaison- development of information sources within and without org.
Informational
Monitor- seek current information from many sources
Disseminator- ...