Description
Based on the Case Study "Best Buy Co., Inc.: Sustainable Customer Centricity Model?", Case 22, starting on page 22-1, complete the following requirements:
- Utilizing the Week 1 Addendum, identify their resources, capabilities, and core competencies
- Write two findings of fact, with a fully justified recommendation/justification
- Comment on classmates' and instructor's postings
Explanation & Answer
Attached.
Outline
Best Buy Co., Inc.: Sustainable Customer Centricity Model
Best Buy Co., Inc.
I.
II.
Resources
Capabilities
III.
Core capabilities
IV.
Finding of facts
V.
VI.
Recommendations/Justification
References
Running head: BEST BUY COMPANY
1
Best Buy Co., Inc.: Sustainable Customer Centricity Model
Student’s Name
Institutional Affiliation
Instructor
Date of Submission
2
BEST BUY COMPANY
Best Buy Co., Inc.
Best buy company incorporation is one of the leading consumer electronics in the United
States and beyond the borders. Being a multinational retailer, the company deals with the
products and services in its retail outlets. Among its key retail outlets are the mobile stand alone
and the small express stores under the best buy (Wheelen, 2015). Further then compare stores all
types of electronic gadgets, wearable, mobile phones, computers and other appliances. The
company offers services such the installation and the maintenance of the electronics, the
technical support services and different subscription for the mobile phone services and the
internet services. The company has market segment both locally and internationally.
Resources
Suppliers: Best buy has a good relationship with the best suppliers so that it can manage
to compete well in its retail stores (Wheel...
Review
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