Customer service

User Generated

nsebchax

Business Finance

Description

Please do not plagerize. They have sources to check. If you use any text from a source please use citations within the text and list ALL sources.

Competencies

Distinguish operational practices that will create an exceptional customer experience.

Instructions

As you continue in the Emerging Leaders onboarding learning and development program for the second quarter, you have experienced a few successes and now some wins. During this onboarding-program you have continued to participate in assessments and have now completed a leadership development and a strategic plan outline. Now let us continue to move forward in the onboarding program where you are now being asked to develop a customer service plan outline to help you to demonstrate your ability to distinguish operational practices that will create an exceptional customer experience.

  • For this customer service plan, establish an outline to distinguish operational practices that will create an exceptional customer experience program by addressing and answering the following questions:
    • What is an exceptional customer experience? Explain how you as an Emerging Leader will you define an exceptional customer experience for your organizational customers.
    • What steps should team members take to create an exceptional customer experience? Explain how you as an Emerging Leader will develop your team members to implement these steps.
    • What metrics will you use to measure the effectiveness of an organizational exceptional customer experience program? Explain how you as an Emerging Leader will use these outcomes to sustain and maintain an organizational exceptional customer experience program.

Clearly distinguish operational practices that will create an exceptional customer experience

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Explanation & Answer

Hello,Attached find the competed work. In case you need any corrections feel free to let me know.All the best.

Insert surname1
Professor’s name
Student’s name
Course title
Date
Exceptional customer experience
Introduction
In order to always fulfill the customer’s requirements at all time, its good behavior to
give all the best in what we are doing. We should try our best to satisfy the requirements of the
customers in order for them to come back for more next time. An exceptional customer
experience is where we as an organization, we satisfy our customers by providing them with the
best customer service or products to ensure that all their needs have been attended to.
What is an exceptional customer experience?
An exceptional customer experience is where we as an organization, we satisfy our
customers by providing them with the best customer service or products to ensure that all their
needs have been attended to, to ensure that they always come for more service or products.
To satisfy the customers fully the following step should be followed carefully:
1. Treat the customer’s right
I will always ensure that my team always treats my customer with the best attitude at
work because when you treat the consumer right they will always tell one or two other people

Insert surname2
about the company and that’s a way for the company to make more profits. This can be made
possible by ensuring that all the workers are disciple and have the right attitude to work each
day, (Andrews & ...


Anonymous
Really great stuff, couldn't ask for more.

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