Capella University Project Approach and Plan for Change Management Strategy Case Study
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Prepare a 3-5 page project approach and plan that explains the
purpose and discipline of change management and the characteristics of a
learning organization, defines the goals and objectives, and describes
the selected model to be used for the project.
Introduction
Individual and organizational frames of reference, also known as
mental models, are the assumptions and beliefs embedded in our language
that determine what we see and how we explain how things work. Although
in our speech mental models may be unconscious, they influence decision
and action. It is important to examine methods for reflection and
inquiry that help bring mental models to the surface. A team can then
examine and choose its language in order to operate in a more open and
integrated way.
Change leaders must also understand the dynamics of change and
develop strategies for building shared vision as a conduit for shared
meaning and to develop facilitation skills. Creating shared meaning and
supporting the relationship between employee engagement and enterprise
sustainability allows people to believe they are part of a common
entity, that they are participating in a community, and that they have
the power to determine their destinies. By creating a shared vision,
they decide what is important and why. By clarifying, they propel
themselves into the future of the image they hold.
Overview
The purpose of this assessment is to prepare your plan on how you
will work with your client organization and the approach you will use to
inform them about the change management strategy. This assessment gives
you an opportunity to organize your notes from your conversations with
the client organization (and feedback on your project proposal) into a
document that clearly explains to the client what they are to expect
from you as their change management consultant. The primary audience for
your CM Strategy: Project Approach and Plan assessment is your sponsors
and your key contact.
Instructions
Prepare a detailed project approach and plan that explains the
change management goals and objectives, approach, and tools you will
use, and how you will complete the work. Your assessment should have the
following sections. Make sure you support your writing using
information from any resources you have reviewed and research you have
conducted.
Change Management Purpose and Discipline.
Explain the purpose and discipline of change management and the characteristics of a learning organization.
Establish the value of change management in organizations. Provide examples of other organizations that have used change management.Describe what an organization that doesn't embody characteristics of a learning organization looks like.Describe what a learning organization looks like. Explain the changes that an organization must undergo to evolve into a learning organization. Project Goals and Objectives.
Define the change management goals and objectives of the project.
Explain the goals you want to help your client organization achieve through this project.Align your goals and objectives with characteristics of learning organizations. Selected Change Management Model and Tools.
Describe the selected model to be used for the change management project.
Summarize the following change management models:
Organization Development Effectiveness Model.Appreciative Inquiry Model.Action Research Model.Senge Five Discipline Model. Select the model, or combination thereof, that you will use to
complete your project, and explain why you chose this particular model. Describe the change management tools you will use to assess your stakeholders and the organization's culture and environment.
Identify ways you will gather information about the organization's culture and environment. Project Plan.
Outline a plan that conveys how the work will be completed.
Build upon the initial timeline you provided in your Project
Proposal and update it with meetings that you have scheduled and project
deliverables you will be preparing for the client organization.
Additional Requirements
Your submission should meet the following requirements:
Written communication: Write
in complete sentences free from errors that detract from the overall
message. Communicate in an exemplary and professional manner through
clear, concise, well-organized, and grammatically correct writing.Font: Arial, 12 point.Page length: 3-5 pages.Citations: Include complete citations for your sources. Review Evidence and APA for more information on how to cite your sources.Braham, B. J. (1995). Creating a learning organization: Promoting excellence through education. Crisp Publications.
Part 2, "What It Takes to Become a Learning Organization," pages 15-37. Paroby, D., & White, D. (2010). The role of shared vision and ethics in building an effective learning organization. Southern Journal of Business and Ethics, 2, 133-142.Wirtenberg, J., Russell, W. G., & Lipsky, D. (Eds.). (2009). The sustainable enterprise fieldbook: When it all comes together. Amacom.
Read Chapter 5, "Employee Engagement for a Sustainable Enterprise," pages 141-160.
This chapter discusses fundamental principles of employee
engagement in the context of sustainability management, provides
illustrative case studies, and explores how managers can use this
knowledge in their own organizations. Groysberg, B., & Slind, M. (2012). Leadership is a conversation. Harvard Business Review, 90(6),
76-84. The authors of this article explain how leaders can promote
operational flexibility, employee engagement, and tight strategic
alignment by talking with employees, rather than simply issuing orders.
They also identify four elements of organizational conversation that
reflect the essential attributes of interpersonal conversation:
intimacy, interactivity, inclusion, and intentionality.Appreciative Inquiry, Action Research, and Organization Development Models
Rothwell, W. J., Stavros, J. M., & Sullivan, R. L. (Eds.). (2015). Practicing organization development: Leading transformation and change (4th ed.). Wiley.
Chapter 3, "Change Process and Models." You will read about these models:
Appreciative Inquiry.Action Research.Organization Development Model. Chapter 6, "Appreciative Inquiry: Organization Development and the Strengths Revolution." Senge Five Discipline Model Liu, H. (2018).
A brief analysis of learning organization practice from the perspective
of the fifth discipline model theories: A case study of Jatco
(Guangzhou). American Journal of Industrial and Business Management, 8(11), 2143-2157. https://www.scirp.org/html/1-2121322_88294.htm?pagespeed=noscript###The Society for Organizational Learning North America. (n.d.). http://www.solonline.org
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