Delivering Bad News Messages

User Generated

Unccl1995

Business Finance

Description

Hello

I have an assignment to develop a bad news message that demonstrates their ability to analyze a situation, evaluate and outline options, and create a document that delivers the information in the most effective way. Use the following scenario to develop and communicate bad news to a client.

Scenario:

"Jack's boss has just told him that due to budget cuts, several people in his team will have to go. Jack manages a happy, successful team, and he has no idea how to deliver this bad news."
Source - https://www.mindtools.com/pages/article/bad-news.htm. Delivering Bad News.docx

Structure of Assignment:

First: Develop an Outline (You may use a keyword/sentence outline format)

  1. Student will first provide an outline of the communication that Jack needs to share with his staff
  2. Student will provide a list of possible options, indicating reasons for his/her choice, of how Jack may deliver the bad news message to his team

Second: Write the 'Bad News' Communication Message

Once the outline is complete the student will develop and write the bad news message that Jack's employees will receive. The written communication must be a minimum of one page and a maximum of two pages. Student must upload to Blackboard their outlines along with the completed communication. The assignment must be uploaded as one Microsoft Word document. If uploaded in any other format, you will earn a zero for the assignment.

Resource for this assignment:

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Explanation & Answer

Attached.

Outline
Introduction and thesis
Delivering bad news is challenging and require proper preparation and delivery
Prepare the employees for the news
Ensure they develop a sense of accepting the news
Set up conflict team
Deliver the news
Deal with any conflict


Running Head: MESSAGE TO EMPLOYEES

Message to Employees
Institution Affiliation
Date:

1

MESSAGE TO EMPLOYEES

2

Good afternoon everyone, I have called you...


Anonymous
Awesome! Perfect study aid.

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