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•
Instructions
Your organization has just updated its quality dashboard, and your CEO has asked each of the roles
below to prepare a joint PowerPoint presentation in which they each prepare a set of slides outlining
their analysis of how the new numbers will inform their particular activities for the next quarter.
For this assignment, analyze the Patient Safety and Quality Dashboard (located in the Resources) from
the perspective of:
•
The director of quality.
•
The patient safety officer.
•
The risk manager.
•
Senior leadership.
Prepare 2–6 slides to present your analysis and conclusions for each role. Use the following outline to
organize the content of your presentation:
•
Director of quality:
o
Describe how outcome measures are selected for the dashboard.
o
Describe the QI tools you used to obtain data, measure data, and report data.
Describe the role of the quality improvement team in addressing the measures
being reported.
o
Select one metric from the dashboard, analyze the measure associated with it,
and prepare a brief action plan for leadership to consider based upon your
analysis.
o
Describe what (if any) quality models can be used to increase the quality of
patient care and outcomes for that metric. (for example, PDCA, Six Sigma, Lean,
HoshinKanri planning, et cetera)
Patient safety officer:
Risk manager:
o
Identify the areas of the dashboard that draw the attention of the patient safety
officer.
o
Why are these potential areas for improvement?
o
What regulatory agencies may be concerned with the findings of this
dashboard? Why?
o
Identify the areas of the dashboard that draw the attention of the risk manager?
o
Why are these potential areas for risk?
o
Identify next steps senior leadership might take with regard to the action plan
and findings from this dashboard.
Senior leader:
In general each slide should be concise and offer main ideas in bulleted format. Use the speaker notes to
expand upon your findings as if it were the transcript to your presentation to leadership. Cite references
in APA style in the speaker notes.
Additional Requirements
Your presentation will be 2–6 slides for each role, not including title and reference slides.
Cite a minimum of two references.
Format your speaker notes according to APA style.
To fully understand how this assignment will be graded, be sure to carefully read the Analyzing and
Applying Dashboard Data Scoring Guide.
Criteria
Nonperformance
Basic
Proficient
Distinguished
Does not
describe how
Describe how and why the metrics and why the
in a quality dashboard are chosen. metrics in a
17%
quality
dashboard are
chosen.
Describes how
or why the
metrics in a
quality
dashboard are
chosen, but
not both.
Describes how
and why the
metrics in a
quality
dashboard are
chosen.
Analyzes how
and why the
metrics in a
quality
dashboard are
chosen.
Does not
Identify in a quality dashboard the identify in a
quality
measure of a metric that needs
dashboard the
improvement, and create an
measure of a
action plan to improve the
metric that
measure.
needs
17%
improvement
and create an
Identifies in a
quality
dashboard the
measure of a
metric that
needs
improvement,
but does not
create an
Identifies in a
quality
dashboard the
measure of a
metric that
needs
improvement,
and creates an
action plan to
Identifies in a
quality
dashboard the
measure of a
metric that
needs
improvement,
and creates an
action plan to
Criteria
Nonperformance
Basic
Proficient
Distinguished
action plan to
improve the
measure.
action plan to
improve the
measure.
improve the
measure.
improve the
measure.
Describe what
(if any) quality
models can be
used to
increase the
quality of
patient care
and outcomes
for that metric.
Analyze the areas of the
dashboard that draw the
attention of the patient safety
officer.
17%
Analyze the
areas of the
Identifies but
dashboard that
Does not
does not
Analyzes the
draw the
identify the
analyze the
areas of the
attention of
areas of the
areas of the
dashboard that the patient
dashboard that
dashboard that draw the
safety officer.
draw the
draw the
attention of
Supports the
attention of
attention of
the patient
analysis with
the patient
the patient
safety officer. references to
safety officer.
safety officer.
the
professional
literature.
Analyze the areas of the
dashboard that draw the
attention of the risk manager.
17%
Identifies but
Does not
does not
identify the
analyze the
areas of the
areas of the
dashboard that
dashboard that
draw the
draw the
attention of
attention of
the risk
the risk
manager.
manager.
Analyzes the
areas of the
Analyzes the
dashboard that
areas of the
draw the
dashboard that attention of
draw the
the risk
attention of
manager.
the risk
Supports the
manager.
analysis with
references to
the literature.
Criteria
Nonperformance
Assess the role of senior
leadership with regard to the
findings on the dashboard.
17%
Assesses the
Assesses the
role of senior
Does not
role of senior
leadership with
Assesses the
assess the role leadership
regard to the
role of senior
of senior
within the
findings on the
leadership with
leadership with organization
dashboard.
regard to the
regard to the
but not with
Provides
findings on the
findings on the regard to the
specific
dashboard.
dashboard.
findings on the
examples to
dashboard.
illustrate the
points.
Demonstrate effective
communication through proper
use of grammar, mechanics, and
APA style.
15%
Does not
demonstrate
effective
communication
through proper
use of
grammar,
mechanics, and
APA style.
Basic
Demonstrates
less than
effective
communication
through
inconsistent
use of
grammar,
mechanics, and
APA style.
Proficient
Demonstrates
effective
communication
through proper
use of
grammar,
mechanics, and
APA style.
Distinguished
Demonstrates
excellent
communication
through errorfree use of
grammar,
mechanics, and
APA style.