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Running head: DEVELOPMENT PLAN
1
Development Plan
Name
Course
Tutor
Date
DEVELOPMENT PLAN
Name
2
Tittle: customer care agent
immediate manager:
Competencies
As a hotelier, three areas can get referred to as strengths and also other important aspects
of the improvement in the career chosen. The hospitality industry comes in as an area of interest
for me since the skills therein are dynamic and readily employable by an employee. As a
customer service attendant, many strengths come as duties get discharged. Additionally, many
segments require continuous improvement.
Strengths of a customer service attendant
One significant advantage points to my vast knowledge of the computer systems and
operations. As an attendant, many orders get made online ...