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Evaluation of
Full Life Cycle
Staffing
Barnes &
Noble
Name
Image

Overview
– Barnes and Noble one of the largest bookseller retail stores in the United States has a comprehensive
recruitment process.
– Their hiring process is a series of steps that a candidate has to successfully complete get recruited.
– The steps include social media interaction with the prospective hires, followed by uploading their best
videos to the company’s website.
– In summary, the steps included are;
➢ Planning
➢ Searching
➢ Identifying viable candidates
➢ Recruiting of A-level candidates
➢ Screening
➢ Face to face interviewing
➢ Offering employment

Organizational Information
– Barnes and able has been the leading bookseller store in the United States for several years. Their
positioning in the market can be attributed to various factors such as their flexibility and adaptability. For
instance, in 2009, the company launched their E-Books platform which increased sale online.

– Industry Trends
– The industry has changed since the start of the bookstore and E-Books have become more popular with
the advancement in technology. Additionally, the market share has increased tremendously due to the
availability of shipping options such that countries without physical stores can still access books form
the company.
– According to the Amigo Bulls website the net sales for the company in 2017 was 3.89 billion dollars.
Conversely, the net income was 22.02 million dollars. Strategies have been employed to ensure that the
sales of the company continue to grow. For instance, the inclusion of food and beverage stores within
the vicinity of the store such as Starbucks attracts customers.

Organizational Information
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Competitive Advantage

–

Barnes and Noble competes against Amazon the largest online retailer in the United States. Amazon does not only sell
books but a variety of products such as electronics, office suppliers among other items.

–

One of the competitive advantages that Barnes and Noble has over its competition is their precision in product. The
store is known for the sale of books meaning that individuals with a sole interest of purchasing book will be drawn
towards Barnes and Noble.

–

Choosing one item to sell, in this case, book, allows the store to stock up on all topics and subjects which can be a
challenge for store that sell books among other items.

–

Another way the company wins the market is through the drives and campaigns that are done annually in the united
states for various causes involving books and education. One such drive is the increase of literacy where the company
collects books and distributes to the disadvantaged children. Such community programs draw people to the store
because of the community outreaches done.

–

Due to the various duties within the company there are different positions depending on the department. Some of the
positions include booksellers, store manager, head accountant, merchandising manager, café manager and procurement
officers.

Workforce Planning
– Key Considerations :

▪ Talent Acquisition
– Barnes and Noble has a workforce planning that identify the skills lacking in the labor pool. A talent
acquisition process is done to help in acquiring individuals with the required set of skills.
▪ Current and New Lines of Business

– Introduction of a new line of business by the company would require recruiting a new team so that all
the needs are fulfilled. Current business can however be evaluated to ensure that all the needs are
adequately fulfilled. Barnes and Noble conducts an appraisal that also helps the managers to
acknowledge the employees weakness and their strengths for proper task allocation.
▪ Internal or external approaches to bridging the skill gap
– Internal strategies by the company to bridge the gap include the identification of mismatched tasks
and projects and assessing the best individuals to reassign.

Workforce Planning
▪ Labor Supply
– Another key consideration in recruitment for Branes and Noble is the
availability of talent in the labor market. It is not adequate for the company to
simply hire people because they have be ne in alignment to the goals and
objectives.
▪ Competition for labor
– Competition for labor sometimes hinders the recruitment process for various
companies including Barnes and Noble. Since the number of people with the
desired qualities and qualification are limited the competition may lengthen the
process and ultimately drive the remuneration high.

Sourcing Talent
– The core jobs in the company include accounting, procurement and merchandising, and
managers. However, according to the labor demographics these jobs are in high demand which
means that their competition is high.
– The company uses various technique to source for personnel. The algorithms sifts thorough the
online application to remove the batch of applicants that fail to attain the basic requirements for
the advertised position. The portion that passes the first elimination area subjected to several
tests that ensure that the right talent is acquired. The location of labor market is determined by
the needed skills represented by the
– Commitment to diversity? How is this articulated? How is this sourced?

– Commitment to internal hiring? W...