Pick  an organization (matters not service, manufacturing, or retail) and  then look at their mission and vision statements. What are they about?  Now, see if there is any reflection on how they forecast for their  future. Ought to find a one-year, three-year, and five-year forecast. If  not, go looking for another. If you pick a big company, it may be  easier. Do a good analysis of what they do and speak to their accuracy. Role of Forecasting Select a service organization (e.g., restaurant), manufacturing  organization (e.g., Ford), or retailer (e.g., Home Depot). Explain their  mission, vision, and overall strategy. Then discuss the role of  forecasting in that organization. Explain what they may be forecasting,  what methods are most suitable for them, how they should measure  accuracy of forecast, and the role the forecasting contributes to  customer satisfaction. Required Chapter 4 in Operations Management: Sustainability and Supply Chain Management Drugova, T., Pozo, V., & Curtis, K. (2018). Forecasting organic wheat prices: Do conventional prices play a role?. Journal of Food Distribution Research, 49(1), 48-55.  Goodwin, P. (2018). How to respond to a forecasting sceptic. Foresight: The International Journal of Applied Forecasting, (48), 13-16.  Bührig, P., & Wohlrabe, K. (2016). Forecasting revisions of German industrial production. Applied Economics Letters, 23(15), 1062-1064. doi:10.1080/13504851.2015.1133890 

The purpose of this assignment is to conduct research related to how a specific company utilizes information related to consumer behavior, product mix or service processes, and pricing to create marketing plans that will meet business needs including their specified marketing objectives. Review: Review the following topic materials. Topic 3: "Consumer Purchasing Decisions" Topic 4: "What Is a Product?" "What Is a Service," and "Service Delivery" Topic 5: "Pricing and Breakeven Analysis" Part 1: Continuing in the role of a marketing professional who has been tasked with completing a marketing plan for a client, refer back to the research you completed in the Topic 2 Part 1: Research as a starting point for the assignment. Conduct additional research related to consumer behavior, the company's specific product or service, and the company pricing strategy, and use it to complete the "Marketing Plan Analysis and Presentation: Part 2 – Research Template." Part 2: Create a 15-20 slide PowerPoint presentation that summarizes your marketing plan analysis based upon the research you have conducted. Slides should address each of the key areas listed below and should include speaker notes that explain how the company could have used what it learned about consumer behavior, product or service, and pricing to help it develop a marketing plan in order to meet the company marketing objectives and business needs. Include a slide at the end of the presentation to cite your research sources. Company Background: Company name, vision, and mission.Company marketing objectives. Consumer Behavior: Describe the customer segments and target markets.Describe characteristics of the target markets that will affect product/service and pricing decisions.Describe how the company differentiates its product and positions its brand.Describe a consumer buying behavior model for this company and brand. Product or Service: Describe the product mix.Describe the product lines.Describe the service processes.Discuss physical evidence of service, service scape, and ambiance.Discuss the roles of company employees in service delivery. Price: Define the company's pricing objectives and discuss whether the objectives are profit- or sales-oriented.Provide example of current company pricing strategies.Describe pricing tactics (discounts, etc.) that are used to drive short-term demand. General Requirements: Refer to the resource, "Creating Effective PowerPoint Presentations," located in the Student Success Center, for additional guidance on completing this assignment in the appropriate style. Submit the "Marketing Plan Analysis and Presentation: Part 2 – Research Template" and PowerPoint presentation with speaker notes. While APA style is not required for the body of this assignment, solid academic writing is expected, and documentation of sources should be presented using APA formatting guidelines, which can be found in the APA Style Guide, located in the Student Success Center. This assignment uses a rubric. Please review the rubric prior to beginning the assignment to become familiar with the expectations for successful completion. You are not required to submit this assignment to LopesWrite. Benchmark Information This benchmark assignment assesses the following programmatic competencies: BS Accounting; BS Business Administration; BS Business Analytics; BS Business Information Systems; BS Business Management; BS Entrepreneurial Studies; BS Finance; BS Finance and Economics; BS Hospitality Management; BS Marketing and Advertising; BS Sports Management; BS Supply Chain and Logistics Management 2.1: Demonstrate appropriate research strategies for acquiring information necessary to meet specific business needs.

Unhappy Customers - Watch the video, Unhappy Customers, and answer the following questions:Question One What is the most important element of this case study? Why? Did United Airlines do anything wrong?Question Two Was the customer’s reaction justified? Provide a rationale for your answer.Question Three If you were in charge of customer service at United Airlines, how would you have handled the situation? Provide a rationale for your answer.https://www.lynda.com/Constant-Contact-tutorials/I...