System Project Management

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Business Finance

Description

This Report will be about a Bus transportation company which will be based in Oman.

Read the following tasks, understand and present your response in a document not more than 10 pages.

Consider that as a part of a new project, you have to prepare an initial report focusing on project scope and other business influential factors. You are required to explore the wider concepts of project management to prepare the report.

Task 1: Write a scope statement for the selected project. Your scope statement must include

- Justification: A brief statement regarding the business need your project addresses.

- Product Scope Description: The characteristics of the products, services, and/or results your project will produce.

- Cost, Timeline and Budget..

For the project chosen, identify at least 6 stakeholders which must include three each from internal and external stakeholder respectively.

Critically analyze each stakeholder with their expectations and also with conflict of interest.

You can read the article “IMPORTANCE OF STAKEHOLDER MANAGEMENT IN TOURISM PROJECT: CASE STUDY OF THE ISTRA INSPIRIT PROJECT” by Marko Perid et. all. to support this task.

Create a table with the following headlines and present you observation.

(Stakeholder ~ Influence and contribution to the project ~ Potential Conflicts ~ Benefits)

d. As a Project Manager of a sustainable product development, formulate and create a checklist that contains at least 5 quality parameters relevant to sustainable computing products to ensure quality delivery.

e. List At Least 5 Open Source Project Management tools, choose one of them and do a thorough study of its key features with respect to scheduling and controlling of project tasks. Present your observation with suitable evidence.

** In-text Citations and References Using CU Harvard Style.

** at least 6 References.

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Explanation & Answer

Hello, please check the uploaded file, Kindly add me some minutes to finalize in-line citations.

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System Project Management Report

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SYSTEM PROJECT MANAGEMENT REPORT

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MWASALAT Bus Transportation Company In Oman

Introduction

MWASALAT was founded in 1972 and a permanent member of the International
Association of Public Transport (UITP) in 1983 and is the leading public transport company in
the Sultanate of Oman. In July 1984, the MWASALAT was awarded the concession for
providing the public transport services to all parts of the Sultanate of Oman by Royal Decree,
Since then, Mwasalat has been steadily advancing in accordance with the planned strategy to
play a vital role and as an active member of various Omani development sectors (Bak and
Borkowski 2010, p. 78). In November 2015, the Company launched its new identity
"MWASALAT ". It is taking great strides in the development of public transport in the
Sultanate, starting with the expansion of Muscat's internal lines and external lines, as well as
Synonyms provided by the company. It offers a number of services including transportation city
and intercity, transport of schools, universities and transportation in special events and private
transport contracts, as well as shipping and taxi service, which will be launched by the company
before the end of this Year.

Background of the study
The most modern ticketing systems are the mobile ticketing system where a confirmation
message is sent to the passenger’s cellular devices and the latest online ticketing system which
just need the customers to log into the portal of the transporting company irrespective of the
geographical location provided that the passengers have a good internet access (Haneberg 2008,
p.60). Customers can inquire from the portal; the information about the capacity of the bus to

SYSTEM PROJECT MANAGEMENT REPORT

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board, punctuality, and headways of the bus information is also availed online, ticket type’s
information, and the route by various company buses are also readily available online. This
online ticketing system allows the customers to have tickets earlier in the comfort zone of the
clientele, therefore, avoiding the inconveniences caused by the late acquisition of tickets. The
ever-changing market dynamics and the arrival of E-commerce require a reliable ticketing
system that is easier, faster and safer to use. Customer satisfaction is one of the major driving
pillars of most if not all business organizations, the firms, therefore, employ every possible
means to receive the approval of the customers. In the transporting sector, the emerging trend
which is revolutionizing the transport industry is the advent of online ticketing system; resulting
to the availability of a lot of literature about the use of online ticketing system highlighting how
the platform has succeeded in offering convenient and effective ticketing services which have
fruitfully fostered customer satisfaction.
Overview of Project Case / Business case:
MWASALAT is a government business that was established in 1972. It is the main
public transport company in the Sultanate of Oman. MWASALAT and Transport Company in
the Sultanate owns a large fleet of small, medium and large buses equipped with the latest
technologies and international standards.
The public transport network is the main artery of any country. Public and economic Life
can only develop with organized traffic movement, and what seems to be simple is actually a
highly complex network of specialized, technical, legal and social requirements. If not for
modern information technology, it would have been very difficult to resolve these many tasks

SYSTEM PROJECT MANAGEMENT REPORT

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with regard to the rapid expansion of the population and the rapid population growth.
MWASALAT have a fleet of a large of buses and are of the leading companies in the Sultanate.
Therefore, public transport companies around the world are using advanced information
technology to plan and control the work of their vehicles and their employees. The quality of
transport services is the critical evaluation criterion for operators of transport services because
what ultimately matters to passengers is to reach their desired destinations safely on time and in a
convenient manner. Based on these criteria decision is made to operate a system that serves all
beneficiaries of the transport service.
This system is implementing a qualitative leap in the field of public transport in the
Sultanate of Oman, which has a significant impact on increasing traffic movement between
cities. This application gives customers the convenience and they can easily identify their
destinations for the data they provide. This application also contributes to economic growth to
increase the number of its users.
Problem Definition:
The project creates a website that serves a large segment of public transport users and
facilitates e-booking. As the current system is based on booking from the offices specified and
distributed on several locations of the Sultanate, which requires customers to go to those offices
to book their tickets, which leads to congestion in front of those offices and wait in the queue
until the arrival of the role, which burdens the client and consume a lot of time.
Therefore, the idea of this project to solve this problem and find a different alternative to
the current system is easy for customers in the process of booking from any place and in all yards

SYSTEM PROJECT MANAGEMENT REPORT

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where the customer can take the available lines with prices to identify their destinations.
Consequently, this flexible system leads to increase the number of beneficiaries of public
transport. This increase in the public transport users will lead to rising the economic returns. It
also saves customers time as they are not going to wait for a long time to book a ticket.
Moreover, there is another benefit for the company from applying this system; since it is
an electronic system, it will decrease the number of employees, so the company can save money
out of this. Yes, there will be the return economical after the ap...


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