Description
In today's health care industry, the role and impact of consumerism is on the rise. The patient or consumer experience is affected by all stakeholders working and managing in the industry. What are some ideas to build or reinforce patient loyalty? What can doctors do? Nurses? Business and administration staff? (75 words)
We learn how to interact with consumers and better ways to enhance your business to make the consumers feel important and effective ways on how to reach them. Social media revolves around communication these days so it impacts the business and health care setting in major ways. Overall building customer relationships is always the key for a success in any business setting. (your thoughts about this 75 words)
Explanation & Answer
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Running head: HEALTHCARE MANAGEMENT
HEALTHCARE MANAGEMENT
Name
Course
Tutor
Date
1
HEALTHCARE MANAGEMENT
2
Healthcare management
In today's healthcare industry, the role and impact of consumerism are on the rise. The
patient or consumer experience is affected by all stakeholders working and managing in
the industry. What are some ideas to build or reinforce patient loyalty? What can doctors
do? Nurses? Business and administration staff? ...