Process Improvement Project
For this assignment select either your own organization or an organization about which you
know enough to review the supply chain processes and identify a process that can be improved in
your sphere of influence.
Phase I: Improvement Opportunity
Write 700-850 words on improvement opportunity in your sphere of influence. Address each of
the following sections:
Quality Tool Analysis
Identify your problem statement and complete a root-cause analysis. Identify which quality tools
you used to identify and vet the problem. Explain the quantitative and qualitative tools you used
and provide a summary of how you arrived at your problem.
Stakeholder Analysis
Complete the interactive "Stakeholder Analysis: Winning Support for Your Projects," located on
the Mind Tools website. In Step 2, select the “Interactive Screen App” hyperlink. Provide a
Power/Interest Grid of your completed chart (using either a picture format or a handwritten
document). In addition, provide a summary that includes considerations for all stakeholders.
These considerations will form your communication plan in Part II.
Prepare this assignment according to the guidelines found in the APA Style Guide, located in the
Student Success Center. An abstract is not required.
This assignment uses a rubric. Please review the rubric prior to beginning the assignment to
become familiar with the expectations for successful completion.
You are required to submit this assignment to Turnitin. Please refer to the directions in the
Student Success Center.
Phase II: Planning and Implementation
In Phase II of the Process Improvement Project you will be creating a project timeline to help
you implement the proposed solution to the problem statement defined in Phase I. As a project
leader, you will need to consider several things before you start the project. The project leader
must preplan, plan, and kickoff the project.
Planning of the Project
As the project leader, write 500-750 words that address these items:
1. Identify which methodologies and strategies you will implement to meet your goals.
Provide rationale for why you did not select some of the other methodologies and
strategies.
2. Which business functions will be impacted by your action plan? What tactics will you use
to manage implementation across business functions? What can you do to enhance
collaboration/cross-functionality to ensure the success of your plan?
3. Timeline: Create a timeline to implement the proposed improvement to the problem and
identify the critical path components.
4. Communication plan: Using your completed quality tools analysis and stakeholder
analysis, create a communication plan for disseminating your action plan to all of the
stakeholders. Which strategies do you plan to utilize and why? Your plan should
demonstrate how you plan to use formal and informal communication channels to
implement the plan. In addition, explain how the communication plan addresses what you
are hoping to achieve with your goal.
Project Kickoff and Implementation of the Project
Successfully improving the value chain requires the willingness of required stakeholders to
participate. Imagine you are presenting your project plan in a meeting to all the essential
stakeholders for approval. Effective oral communication is essential in the business setting so
you will need to present your project plan logically and comprehensively to the stakeholders.
Create a PowerPoint presentation (7-10 slides) specifying the problem statement, stakeholders,
proposed solution, timeline, and communication plan to implement the project. Record yourself
presenting the plan and then post your video using YouTube, Vimeo, or any other video site that
allows you to post your video. Be sure to address the "why" and "how" in your narrative. Refer
to the materials section of Topic 8 for privacy settings when using YouTube.
Phase III: Evaluation
In the final step for your plan, state in 250-300 words the metrics you will use to determine
project implementation success. Please justify why you have selected those metrics. Include
specific metrics that will be used to evaluate the success of the implementation. How long will
the project team monitor project implementation?
This assignment uses a rubric. Please review the rubric prior to beginning the assignment to
become familiar with the expectations for successful completion.
2
You are required to submit this assignment to Turnitin. Please refer to the directions in the
Student Success Center.
3
Please make sure to cover all sections of rubric.
Benchmark - Process Improvement Project: Phase I
2
1
Less than
Unsatisfactory
Satisfactory
0.00%
74.00%
70.0 %Content
40.0 %Quality
Tool Analysis
3
Satisfactory
79.00%
4
Good
87.00%
5
Excellent
100.00%
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problem
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statement,
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root-cause
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cause analysis, root-cause
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analysis, and analysis, and and
analysis, and analysis, and
explanation of explanation of explanation of explanation of explanation of
which quality which quality which quality which quality which quality
tools you used tools you used tools you used tools you used tools you used
to identify and to identify and to identify and to identify
to identify and
vet the
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problem is
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understanding
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30.0
%Stakeholder
Analysis
A stakeholder A stakeholder A stakeholder
analysis that analysis that analysis that
includes a
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power interest power interest power interest
grid and a
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and contains
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sources are
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present and
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that show
show some
limited
understanding
understanding of the content.
of the content.
20.0
%Organization
and Effectiveness
7.0 %Thesis
Paper lacks
Thesis is
Thesis is
Development and any discernible insufficiently apparent and
Purpose
overall purpose developed or appropriate to
or organizing vague. Purpose purpose.
claim.
is not clear.
sources are sources are
present that present that
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understanding deep
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20.0
%Organization
and Effectiveness
8.0 %Argument Statement of Sufficient
Logic and
purpose is not justification of
Construction
justified by the claims is
conclusion.
lacking.
The conclusion Argument
does not
lacks
support the
consistent
claim made. unity. There
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are
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thesis.
20.0
%Organization
and Effectiveness
5.0 %Mechanics Surface errors Frequent and Some
Prose is
Writer is
of Writing
are pervasive repetitive
mechanical
largely free of clearly in
(includes
enough that
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errors or typos mechanical command of
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written,
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of meaning.
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word choice or choice
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writer uses a
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(register) or Correct and
variety of
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structure and sentence
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structure is
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correct but not language are speech.
varied.
employed.
10.0
%Documentation
10.0
Sources are not Documentation Sources are
Sources are Sources are
%Documentation documented. of sources is documented, as documented, completely
of Sources
inconsistent or appropriate to as appropriate and correctly
(citations,
footnotes,
references,
bibliography,
etc., as
appropriate to
assignment and
style)
100 %Total
Weightage
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appropriate to
assignment
and style, with
numerous
formatting
errors.
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style, although and style, and
some
format is
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present.
documented,
as appropriate
to assignment
and style, and
format is free
of error.
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