Description
Review chapter 2 in your textbook, take a factory / website tour (listed below), and
formulate your own definition of the Total Quality Management concepts displayed.
The website choices listed below are provided for your use (use only 1 from the list is
required). Choose a link that you find interesting and post your thoughts in 1-2
pages, single-spaced, 12 point font, in the Discussion Board, Forum "TQM" under
your threaded company link.
Virtual Tours:
Steinway Pianos - http://www.steinway.com/
Stickley Furniture - http://www.stickley.com/
IKEA -
Samsung -
Marriott -
In the Discussion Board, you also need to respond to your classmates' work by
adding more knowledge or critiquing another one (Be professional; no cheap shots).
Select one classmates' work that you want to respond on, and click "reply", then type
your response and click "submit".
Explanation & Answer
Here we go!Kindly see the attached
Running head: STICKLEY FURNITURE
1
Stickley Furniture
Name
Institution
STICKLEY FURNITURE
2
Response on Stickley Furniture
Total quality management consists of organizational efforts applied by corporations to
facilitate improvement of capacity and deliver high quality products and services to
customers. The concept is based on management approaches that seek to improve customer’s
satisfaction (Wright, 2016). Organizations are involved in continuous improvement of
processes, products, services and culture of their works. The paper focuses on the evaluation
of Stickley Furniture Company based on its total quality management that enhances its
operation excellence. Notably, Stickley is a company that focuses on furniture making. The
management at Stickley Furniture is committed to deliver high quality products to customers
based on finest quality.
Irrespective of production of quality pr...
Review
Review
24/7 Homework Help
Stuck on a homework question? Our verified tutors can answer all questions, from basic math to advanced rocket science!