Case study: Shoe Company

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Business Finance

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Open the link to watch the video and the power point, then prepare a report following the instructions following by. Following the sample's format, don't add introduction and conclusion. AT least 4 pages.

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https://nv.instructuremedia.com/fetch/QkFoYkIxc0hhUVNwdmpZQ01Hd3JCNnRvbUZvPS0t NDZhNDM2NjgyZTBkNzM0YmMwYjA5ZDg1NDYyNzIxMjU4NzQ3ZTc3NQ.mp4 Valley Hospital Case Section 1: Problems faced by the Organization Lack of Adequate Resources Evidently, the hospital lacked adequate resources to attend to the patients particularly in the emergency department (ED). As previously stated, the number of patients visiting the ED for primary care had increased significantly over the years affecting the delivery of services for emergency patients. As noted in the case, treating all patients in this department as critical cases would require the hospital to invest substantial amounts in dedicated resources, which the hospital lacked. The hospital had a chronic shortage of beds, which is evidenced by the presence of four patients waiting in the emergency department for beds to become available in the general hospital. As a result, ED resources are stretched, and the flow of patients is adversely affected as the unit cannot admit new patients. In addition to hospital beds, the ED was facing an acute shortage of personnel as a result of a large number of patients; consequently, patient switching became common. Non-Emergency Patients in the ED Dr. Monroe, the acting director of emergency services at Valley Hospital noted that a significant number of patients who sought treatment services from the emergency department were non-urgent and thus, tended to increase workload in this unit, which had immense impacts on the delivery of services. The number of patients who visited the emergency department for their primary care had increased over the years and this almost crippled service delivery. Impaired Coordination Coordination between the ED and other departments became difficult; hence, this culminated in longer wait times for patients, which affected the quality of services offered. Notably, the case notes that, at times, a room would be available for a patient from the emergency department, but the ED would not be informed. Section 2: Diagnosing the Core Problem The presence of a large number of patients visiting the emergency department was the cause of the problems at Valley Hospital. In this case, the number of patients that turned to the emergency department for primary care had increased over the years, which increased the workload for physicians and other healthcare professionals in this department. Besides, the large volume of non-emergency patients visiting the ED raised the cost of providing emergency care, which, in turn, affected the delivery of quality healthcare services. As previously noted, attending to patients in the emergency care unit required the assignment of dedicated resources for diagnosis and treatment. In essence, during emergency cases, all departments pulled their resources together and worked as a team. Therefore, delivering emergency services required massive resources; furthermore, with the presence of a large number of patients visiting the ED, the department needed more resources. The problems generated by the presence of a large number of non-emergency patients in the ED are further reflected by the shortage of beds in this department. Essentially, due to the increase in the number of patients visiting the ED, the availability of beds was severely affected. As a result, the ED could not admit new patients until a room was available. Therefore, the flow of patients stopped at some point, as some patients were forced to wait for some hours to be assigned a bed in the ED. Besides, due to the high number of patients in the ED, patient switching became common as healthcare attendants were compelled to abandon some of the patients to attend to others who were in critical condition. This tendency reflected the lack of sufficient personnel in the ED. Section 3: Recommendations on Effective Solutions and Strategies Expanding the ED Capacity Valley Hospital would have resolved the reduced patient flow in the ED by increasing the capacity of the department. In essence, the hospital would have expanded the ED rooms to increase the number of patients occupying a single room from one to three. Notably, the hospital had been expanding the ED capacity in the preceding 15 years; thus, to keep up with the growing patient population, Valley Hospital should continue expanding the department’s capacity. Increasing the Number of Beds in the General Hospital The general hospital had inadequate beds; as a result, it used the ED as a backup. Fundamentally, a significant number of patients that were being admitted to the hospital came through the emergency department. This implies that inadequate beds in the general hospital would affect patient flow in the ED. Therefore, the hold-ups that were being experienced in the ED due to lack of adequate space would have been solved by increasing patient beds in the general hospital to facilitate creation of space for patients with critical conditions. Increasing the Number of Personnel in the ED As previously mentioned, patient switching became common at Valley Hospital as the number of patients increased, which intensified hold-ups at the ED. Therefore, the hospital ought to have increased the number of personnel at the ED to facilitate quick service delivery. Purchasing Essential Equipment for ED From the case study, it is evident that the ED depended on the general hospital’s equipment to attend to its patients. For instance, CT scans for ED patients had to be conducted at the general hospital, which slowed the service delivery process. To resolve this issue, Valley Hospital ought to have introduced essential services at the ED to hasten the process of service delivery. Restricting Non-emergency Patients from Seeking Services from the ED By restricting non-emergency patients from visiting the ED, the hospital would have ensured that only patients in critical conditions sought services from this unit, which would improve quality of services. Liberty Shoes case Danilo Sirias, Ph.D. About the Company  Liberty Shoes is a company located in India and is in the     business of manufacturing and distributing shoes It is the largest shoemaker with owners from India producing more than 50,000 pair of shoes per day It has 5 factories, 70 distributors, over 5000 multi-brand retailers, 148 exclusive showrooms and 54 stores Its products cover all ages and income levels Brand is very well recognized in India Supply chain at Liberty Shoes Existing policies  Distribution centers have stock for all market segments. The idea       is to create a “one stop store” experience for their clients. Distributors are exclusive for Liberty Shoes Each of five plant is considered a “profit center.” They sell directly to distributors. Distributors replenish their inventory by ordering directly to the plants which make and ship the products to them. The company relies on forecasting techniques to determine inventory levels. Stores order and replenish inventory once a month. There are two new product introductions a year, one in the winter and once in the Summer. The current situation  Forecasts are very inaccurate specially for individual items at        individual stores Sales have been flat for three years Liberty Shoes is losing money (about 5% of sales) Availability is about 70%. Availability is defined as the probability of a client finding exactly what he or she needs at the store On the other hand, the company also has excess inventory 10% of its stock is obsolete Only 15% of the new products were successful There is a internal price war as the five plants compete for the same internal clients. Case study analysis Read the case study and complete a report consisting of the following three sections. First section: The problems faced by the organization. Identify all the “undesirable effects” and the potential damage in the short and long term for the organization. Provide some organization and/or classification of the problems so they do not look like a “laundry list” of problems Second section: Diagnosing the Core Problem Propose the core problem of the organization. Explain how the proposed core problem connect with each other. For instance, “quality problems resulted in a lot of products being returned which increased costs and decreased customer dissatisfaction. That led to sales being down compared to last year revenues.” The core problem should be specific enough to provide guidance to find a direction for a solution. Answers like “company is badly managed” or “there is lack of technology” are not acceptable. Third section: Recommendation on effective solutions and strategies. Provide a set of strategies to solve the core problem and, hence, eliminate the undesirable effects of the system. I would expect between 5 and 7 strategies. Your recommendations should include the objective (something measurable), the how-to (a specific initiative), and an explanation of why your proposed initiative is the best way to achieve the objective. For example, the objective is to reduce quality defects (measurable) to achieve this we propose to install a poka-yoke (mistake-proof) mechanism. A poka-yoke device build quality into the product or the process. For example, phone chargers can only be inserted one way ensuring the right connection. Instructions Your report should be no less than 3 pages, double spaced, times news roman 12, one inch margins (any diagram included will not count towards the number of pages. Submit your assignment via Canvas.
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Explanation & Answer

Attached.

Running head: CASE STUDY ANALYSIS

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Case Study Analysis
Name
Institution
Class
Date

CASE STUDY ANALYSIS

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Introduction

Liberty Shoes Company is not performing, and some of the reason for the lack of
performance is explained below. For a company that is a giant shoemaker in India, the slowing
down is sales, and the fact that there are other challenges such as inaccurate forecasting is a
worrying situation. The management in the process of seeking solutions has put in place the
supposed problems as will be discussed in this study. When all of the issues facing the company
are examined, it narrows down to the fact that the company has excess inventory that is
hindering creativity as well as causing lowering of prices. The study will as such look at means
to reduce inventory as the recommendations that can help return the company to a stable
condition.
Problem Description and Statement
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Problems faced by the company:

a) Inaccurate forecast
The company is facing challenges in forecasting in the sense that the company cannot
forecast accurately on individual items in the individual stores. This could be mainly due to the
fact the company’s forecast recently has not focused on the best and worst situations. Having
been successful in the industry and without stiff competition, it seems that the company is still
forecasting on one area and that is the best outcomes without factoring in the worst consequences
(Chaston, 2016). Again, the company could be under the fear of investors questioning the
forecasts since the company has been successful before, it is likely that there is a fear that any
negative estimates are expected to send a wrong message to the stakeholders. Hence they are
reluctant to paint a pessimistic forecast. Finally, the company could be basing their projections
on historical data which may give inaccurate data.

CASE STUDY ANALYSIS

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b) Stagnated Sales
The company has also experienced flat sales for the past three years. The flat sales could
because their products are likely to be obsolete as mentioned in the company data. The company
has up to ten percent of their products that are obsolete. Furthermore, slowed down the pace of
the sales ...


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