Description
Assignment Choice #2: Maintaining Long-Term Professional Relationships
One of the most important aspects of negotiating with someone or a business that you have a long-term and on-going relationship with is maintaining that relationship post-negotiation. Consider the following negotiation:
You are the project manager for a manufacturing company. You have a long-term relationship with a supplier that provides your company with computer chips for your product. There have never been any previous issues, and you and the supplier have had a great relationship. However, with the last shipment, there were defects in 25% of the chips. You need to discuss this issue with the supplier and determine the best solution. Your main concern is not ruining the relationship, but the defects are costly for your organization.
Based on this scenario, brainstorm your answers for the following areas:
Goals
Trades
Alternatives
Relationship
Expected outcome
Consequences of winning or losing
Power
Possible solutions
After completing the eight areas, prepare a letter to the supplier’s president. Consider the elements above in the letter. Your letter should contain the following:
Current issue
Your suggestion for solving this issue
The outcome you would like to see
Time frame
Suggest your alternatives and solutions
Your answers to the eight elements can be written in a numbered list; however, your letter should be written in complete sentences and appropriate business letter format. The letter should be 1-2 pages in length and should be structured formally following the APA Requirements.
Explanation & Answer
Attached.
Running Head: MAINTAINING LONG-TERM PROFESSIONAL RELATIONSHIPS
Maintaining Long-Term Professional Relationships
Name:
Institutional Affiliation:
1
MAINTAINING LONG-TERM PROFESSIONAL RELATIONSHIPS
2
Maintaining Long-Term Professional Relationships
We have worked long enough together to channel a way forward without harming our work
relationship. We do agree that 25% of the chips delivered are faulty and this is quite costly to our
business. We need to form a way forward and how to resolve the matter immediately without
harming the relationship we have and at the same ensuring no market suffers from the mistake.
The goals of our company are to most importantly, manufacturing quality products for the
consumption of our clientele that beli...
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