The Young Woman Who Confronted Her Boss in Chapter 3

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Humanities

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Read about Kristin: The Young Woman Who Confronted Her Boss in Chapter 3. In 100 words or more How would you handle this particular situation? What are your thoughts on Barbara's side of the issue?

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: The Young Woman Who Confronted Her Boss Kristin was thrilled to get the job. It was a dream come true to be hired right out of school and be paid while earning hours for her psychology license. With friendly, helpful, and very experienced coworkers, she admired everyone in the office, especially her supervisor, Barbara, who was very open and receptive to Kristin’s ideas. Barbara even allowed Kristin, despite being a rank beginner, to start two new groups at the agency. On Kristin’s day off, as she was about to leave home for a weekly morning tennis game, she received a call from the office to help locate some files that no one could find. Since the office was near the tennis court, she offered to pop in for a minute to help. At the office, Kristin was bent over looking through a stack of files, wearing a short tennis dress, when Barbara entered the room. Instead of being grateful that Kristin had come in on her day off to lend a hand, Barbara hit the roof, yelling, “How could you come into the office dressed like that?” so loud she could be heard throughout the office. Kristin was flabbergasted, stressed, and angry. She felt unjustly treated—especially since she was doing the agency a favor—and in any case, felt she didn’t deserve to be tongue-lashed in front of her peers. Knowing that she was too upset to make sense, Kristin focused all of her energy into calming down by breathing slowly and deeply and trying to relax her tense shoulders and jaw. Once she felt calm enough to move, she turned and left, telling Barbara, “We’ll talk in the morning. I’m late for my tennis game.” But after leaving the office, she was still trembling. The subsequent tennis game—hitting those balls—was exactly what she needed to become completely calm. 59 Later that evening, thinking about what she wanted to say to Barbara, Kristin reminded herself about how much Barbara had done for her and how much she liked and respected her . . . before the incident. The next morning she walked into Barbara’s office calm, centered, and certain that the thing to do was confront her supervisor. She couldn’t ignore what had happened, even though the job meant a lot to her, and she knew that having a chip on her shoulder would interfere with her work, which would be unacceptable. She looked Barbara in the eyes and calmly, but firmly, told her the reason she had been in the office dressed in a tennis dress. She also told her that being yelled at made her feel shamed and humiliated. “Maybe I shouldn’t have come to the office wearing a tennis dress, but I truly thought I was helping, and in any event, yelling at me in front of everyone would never be helpful.” It felt good for Kristin to get her feelings out. She had no idea how Barbara would react but was pleased when she apologized, promising never to yell at her again. And while Barbara did publicly yell at others every now and then, she never again yelled at Kristin, and they continued to work well together.
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Anonymous
Just what I was looking for! Super helpful.

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