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unx1980

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Read the chapter 9 of the file sender.

In this chapter 9, the researchers say... "If great manager seem scare, it's because the talent required to be one is rare." Gallup finds that great managers have several talents listed at page 140. Can you choose one talent that you think it would be the most important trait for you to be a great manager? And explain why?

the book name is Capability at Work: How to Solve the Performance Puzzle, by Paul Matthews (2014). Milton Keynes, UK: Three Faces Publishing.

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#tuffiffi€ffir ffi The role of the manager T'he xrpposition is prevalent the world over that there wouldbe no prttblems in production or service if on\, our production tvorhers tyould do their jobs in the ruai that t'hey were taught. Pleasant dreams. The workers are handicapped by the srste m, and the sysre m belongs to the management. \V Edwnrds Dcnring C Luclics .rrnrinuc [o shorv that an eurplo,risg'-! direct supervisor has [he )g..rr.r, imp;cr,rn Lheir perlormance ani rnotivatlrr-r, aircl loy'a1Lrr to lhe oruanrsation. \ou can't talk about pertormance talkrng aboui managers, lor trvo simplc reasons: in the r'vorkplace lvithout i. fhe manaqers are aimost ce rlain [o be crne ol thc root callses Ior the poor perli,rmAnce on the flshbtne cliagr:rm 2. T1-re rnanagers are almost certain to be ke1, players rn the implcmcntation ol an1' solution to tackle the poor perfc,rmance. I otter-i talk abouL managers havir-rg superpowcrs Whenever somebody, becomes a manrrger. the1, automatically get their superpowers. The,v clon't -17- . need to Llnclergo sornc kind trt traumatic e\,en[ ]ike belng hit b-v a strange -[ nrele ori[e, or bitten ]rr. rr mutant spicler. l-rct' 1r-rst neecl [t, be prc,motecl [c, mana.qe son-Le oLher ;reop1e. ancl thcl'then have therr sr-rperp()\vers ils krng as thel' 1s1r.ira . iil man:lge r. f.il, ',.. tl-unkrnq that the iclea ol ,cupcrl]rrwers lor manasers LS sornc ic1lc lantasy. think aunin. Ilere is s()me 'proof'lrom rcsearch dtne at Stanlrrd UniversiL\r ln theLr paper'T1-rc Value Lrl Bosses'rr. Hcir,varcl l,azcar. Kathrr.n . If Shar'v ancl Christofher Sranton came L1p rvith the lolltrlving concLusions... ,,\ important ;rncl r,ar1, ln proclucuvitli Reltlaclng a ltoss in thc lorver 10% trlboss qua11t,v r,vith one whtr is in the upper i0*, of boss clualitv increases a teanr'-s total outpllt ir1 abtruL the same amor-lnt as rvould aclcling one r,vr,r1
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