Conflict Resolution

User Generated

Zvxrbszr

Business Finance

Description

Assignment 2 Grading Criteria

Maximum Points

Explained difference between conflict and competition.

16

Explained instances where competition is healthy in a business environment.

16

Described situation where competition could lead to conflict and might not be healthy.

16

Recommended methods and leadership techniques to resolve conflict using “best case” scenario.

16

Used illustrative examples from your personal experiences and authoritative resources demonstrating in-depth analysis and research.

16

Wrote in a clear, concise, and organized manner; demonstrated ethical scholarship in accurate representation and attribution of sources; displayed accurate spelling, grammar, and punctuation.

20

Total:

100

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Conflict Resolution Conflict resolution is a necessary skill for any manager or leader. In this assignment, you will examine the difference between conflict and competition. You will also explore ways of determining when conflict resolution is necessary and explain ways to resolve conflict. Research the role of conflict and competition using your textbook, and the Internet. Select two resources for use in this assignment. Reflect on your experiences with conflict. If you have no business-related experiences with conflict, apply your personal experiences to a common workplace situation. Review the following video: • Ury W. (2010, October). The walk from “no” to “yes” [Video File]. TED Conferences, LLC. Retrieved from http://www.ted.com/talks/william_ury.html Using the selected resources and examples from your experiences respond to the following: • • • • • • Explain the difference between conflict and competition. Describe a situation where competition is healthy. How does that relate to a business environment? Describe a situation where competition could lead to conflict and might not be healthy. What methods could you use to resolve the conflict? What leadership techniques would you use to resolve a conflict? In resolving conflict, use an example to describe a “best case” scenario. Give reasons in support of your assertions. Be sure to reference your selected resources and examples from your experiences. Write a 3–4-page paper in Word format. Apply APA standards to citation of sources.
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Explanation & Answer

Attached.

Running head: COMPETITION AND SOLVING CONFLICTS

Competition and Solving Conflicts
Name
Institutional Affiliation

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COMPETITION AND SOLVING CONFLICTS

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Introduction
While conflict and competition between employees can be a sign of healthy competition,
persistence and non-resolved conflict can affect organizational productivity. Its important to
ensure conflict between employees is effectively resolved to avoid any negative effect which
could affect the productivity of the overall organization.
Different between Competition and Conflict
In spite of the fact that conflict and competition are dissociated or disintegrative social
process, they are different in their functions, types, and nature. Unlike conflict, competition is
continuous and never seem to end and commonly referred to “a never-ending social process”
(Hartard, S., & Liebert, 2014). Moreover, one of the attributes of competition is its unconscious
nature. Individuals or groups involved in the competition are in most cases not aware of it. Their
primary focus is the prize or the reward they will get after the end of the day.
Moreover, as opposed to conflict, competition is non-violent and a peaceful process. In
other words, individuals involved in the...


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