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00 T-Mobile 10:35 PM 51% < Assertive Behavior Introdu... I'm Art Marshall, one of the faculty members responsible for a SOCI 105 section and may be teaching this particular section. ESSAY DISCUSSION #3 SOCI 105 – Assertion (Possibly audio/Possible characters) The following narrative is a brief summary of the 6 more specific handouts for preparation of this particular Discussion Question. The object of this particular lesson is to explore options that are effective and generally accepted in the Western world, more specifically the United States. It is important to keep in mind that there are cultural differences in communication styles that are accepted as appropriate. Also keep in mind that this course has as a major focus, communication skills that you can use to be effective in the United States; but one needs to remain sensitive to cultural differences both at home and when working abroad. The behaviors we exhibit when dealing with different situations, most of which are everyday, non- earth-shaking situations, have more to do with behaviors we have learned from mixed messages we received from those around us as we grew up. Growing up, many of us are told to be honest—but not too honest—or "little white lies don't hurt”—I didn't know lies came in colors. The first step is to review the three behaviors: Non-assertiveRights violated in 2 ways—a person violates his/her own rights or allows others to violate his/her rights. Aggressive—Stands up for his/her own rights in such a way as to violate the rights of others. Assertive—Stands up for his/her rights in such a way that their direct, honest and appropriate feelings, opinions and beliefs are made apparent. We all exhibit these behaviors in different situations- Which leads us into the second stage: rights we all have as individuals and, interestingly enough, allow others to violate one or more of our rights. This is usually done because of Step 3—an irrational belief, e.g. “I can say anything because they will be mad,” NOT "might be,” which would be rational. OR, “If I speak up, I will get into trouble,” rather than “I might.” Obviously, when speaking rationally, "might becomes a factor. If one really believes that the possibility is high, one may choose to not speak up; but then I need to accept that my right will most likely continue to be violated. Interestingly, the other person often is not aware of how we feel or that what they are doing might be annoying us. Let's consider, however, that this is a situation in which we do not feel so positive that the other person will respond irrationally. So we want to speak up and feel better about ourselves and begin to be more in control of ourselves. Therefore, we now deal with Step 4--the "when to speak up; right time or enough time; the where; the best place; a place where the person will not have to be 1 1-2 of 2 Previous Next = Dashboard Calendar To Do Notifications Inbox 00 T-Mobile 10:36 PM 51% < Assertive Behavior Introdu... defensive; and lastly, how far, or to what degree we are willing to go, which depends a great deal on the situation.” Two situations—one simple, one more complex. 1) A student once shared that his brother-in-law borrowed his pickup truck and returned it with no gas and dirty. He was asked, why lend it to him—Tell him if returned that way again, no more lending. “I can't, he's married to my sister” (irrational). Needs to be told, I don't like this! 2) A student handed in a poorly prepared paper and got a poor grade. He worked very hard on his next paper, and received it back with the comment, “I don't think this is your work.” If it wasn't, he dodged a bullet, as cheating and plagiarism are punishable by receiving an F-a failing grade—and possible expulsion. Since it was his work, he was convinced to assertively approach the instructor, saying, “I either deserve an A or an F, but I didn't cheat.” He got his A, but he had to be prepared to decide how far he would take his complaint Now we are ready for the techniques, and it is interesting to see that there are relatively few. The difficulty often comes from putting them into practice, as they are often replacing years of behavior. Now for a quick review before you read in more detail about the six steps in the following handouts. We have three choices of learned behaviors: Walk away; Say nothing, wishing later we had spoken up; or Explode and overreact just to get our way or because we have reached the "straw that breaks the camel's back” so to speak, and all the anger is directed to one person or is unreasonably harsh. Or one could deal with the situation rationally and appropriately without verbally attacking or needlessly justifying oneself. At this point you are ready to read the more detailed material, the 6 handouts, and prepare to respond to (the questions; or Discussion Question # 3) Remember, each discussion post requires at least 2 references to the text material or the related handouts and are not timed. In addition, you are to respond in detail to at least one other class member posting. Good luck, and keep this material available for an occasional booster shot. 2 1-2 of 2 Previous Next = Dashboard Calendar To Do Notifications Inbox 00 T-Mobile 10:36 PM 51% Back Essay 4- Assertion Discussion Essay 4 - Assertion Discussion - Reflections on Assertiveness( NOTE) There will be a essay 4 handout in class that will encompass the below discussion, but that will also include ethical/moral and philosophical parameters of assertion and responsibility and to discuss change personal, and what is possible in our groups and environment. The below is an example of subject matter and real life persona instances that we all can relate to. Political correctness is it friend or foe to Assertion and honesty? WAIT for the paper to be given with introduction in class. It is a 30 points, 4 to 5 pages max references to class discussion,s responsible assertion vhs, ruth chang talk, and live what would you do situations via John Quionesss' body of work. others as you research on your own. etc. The term/concept of self-actualization will be learned and included. What is an educated person's responsibility to society and oneself. Below example of assertion concepts that can be helpful to the essay discussion, examples from life always add so much to the essay, include where possible. to be included in essay at will. Previous Next = Dashboard Calendar To Do Notifications Inbox 00 T-Mobile 10:36 PM 51% Back Essay 4- Assertion Discussion In the dominant American culture, assertion is a primary tool for clear, open and successful communication. Reflect on a situation in which either non-assertive or aggressive behavior was exhibited. Analyze the situation by answering the following questions: What was the basic problem that needed to be addressed? What right or rights were being violated? What irrational beliefs could have interfered with appropriate behavior? What could have been a more successful outcome? • Specify the techniques or skills that could have replaced the non-assertive or aggressive behavior. Describe a specific intercultural situation in which assertion may not be an effective choice. Include at least two references from the Assertiveness training materials. In your personal examples, both rights and irrational thinking must be discussed. Read Chapters 7-8 or other relevant passages in Jandt book. Your essay should be between 4 and 5 typed pages. Additional instructs about essay requirements given in class. To be eligible for full credit, the essay must have title, be submitted ON TIME, typed, and carefully proofread for all errors. Previous Next = Dashboard Calendar To Do Notifications Inbox
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Running head: ASSERTION DISCUSSION

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Assertion discussion
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ASSERTION DISCUSSION

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Assertion discussion
Question One

When working as an intern in a human resource department in one of the manufacturing
companies, there was a problem with communication. Most of the employees had diverse
cultures and thus made it hard for them to agree on most of the issues. At one time, there was the
need to complete an order that was urgent and the customer required high quality without
compromise. The head of the manufacturing company had to deliver the information to the
design team as well as the people in production section. However, the manager used an email to
every person in the department. Some of the workers read the email while others did not have a
clue since they had not accessed their accounts in a long period. As a result, some of the workers
did not know the way forward to perform the business operations. Production took place but the
organization did not meet the needs of the customer and this made it hard for the buyer to pay for
the products. The chief executive officer had to solve the problem and he called for a meeting in
the department to identify the people who had failed in their tasks.
Question Two
In the context of the problem, there was the violation of the worker's rights to
communication and updated information. The manager in charge of the manufacturing
department did not send texts or put notices to make sure that the employees...


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