Make sure to use the files included and the files included only using any other file wil tag me for plagiarism I have had it happen before on this site!

Purpose  This assignment is intended to give you an opportunity to strengthen your skills in gathering and analyzing business-related information. It provides a deeper understanding of how companies can look at globalization as part of their strategic and operational plans. The assignment has two parts: one focused on information research and analysis, and the other is on applied analytics. Resources: Microsoft Excel® "How Netflix Expanded to 190 Countries in 7 Years" from Harvard Business ReviewCall Center Waiting TimePart 1: Globalization and Information Research Context: Companies that perform well in their country of origin usually consider expanding operations in new international markets. Deciding where, how, and when to expand is not an easy task, though. Many issues need to be considered before crafting an expansion strategy and investing significant resources to this end, including: the level of demand to be expected for the company’s products/services presence of local competitors the regulatory, economic, demographic, and political environments Carefully researching and analyzing these and other factors can help mitigate the inherent risk associated with an overseas expansion strategy, thus increasing the likelihood of success. As a data analyst in your company’s business development department, you’ve been tasked with the responsibility of recommending countries for international expansion. You’ll write a report to the company’s executive team with your research, analysis, and recommendations. Instructions: Write a 525-word summary covering the following items: According to the article listed above, what were the most important strategic moves that propelled Netflix’s successful international expansion? The article mentions investments in big data and analytics as one of the elements accompanying the second phase of overseas expansion. Why was this investment important? What type of information did Netflix derive from the data collected? According to the article, what is exponential globalization? Not all international expansion strategies are a resounding success, however. Research an article or video that discusses an instance in which an American company’s expansion efforts in another country failed. According to the article/video you selected, what were the main reasons for this failure? Do you agree with this assessment? Explain some of the reasons why certain companies’ expansion plans have failed in the past. Part 2: Hypothesis testing Context: Your organization is evaluating the quality of its call center operations. One of the most important metrics in a call center is Time in Queue (TiQ), which is the time a customer has to wait before he/she is serviced by a Customer Service Representative (CSR). If a customer has to wait for too long, he/she is more likely to get discouraged and hang up. Furthermore, customers who have to wait too long in the queue typically report a negative overall experience with the call. You’ve conducted an exhaustive literature review and found that the average TiQ in your industry is 2.5 minutes (150 seconds). Another important metric is Service Time (ST), also known as Handle Time, which is the time a CSR spends servicing the customer. CSR’s with more experience and deeper knowledge tend to resolve customer calls faster. Companies can improve average ST by providing more training to their CSR’s or even by channeling calls according to area of expertise. Last month your company had an average ST of approximately 3.5 minutes (210 seconds). In an effort to improve this metric, the company has implemented a new protocol that channels calls to CSR’s based on area of expertise. The new protocol (PE) is being tested side-by-side with the traditional (PT) protocol. Instructions: Access the Call Center Waiting Time file. Each row in the database corresponds to a different call. The column variables are as follows: ProtocolType: indicates protocol type, either PT or PEQueueTime: Time in Queue, in secondsServiceTime: Service Time, in secondsPerform a test of hypothesis to determine whether the average TiQ is lower than the industry standard of 2.5 minutes (150 seconds). Use a significance level of α=0.05. Evaluate if the company should allocate more resources to improve its average TiQ. Perform a test of hypothesis to determine whether the average ST with service protocol PE is lower than with the PT protocol. Use a significance level of α=0.05. Assess if the new protocol served its purpose. (Hint: this should be a test of means for 2 independent groups.) Submit your calculations and a 175-word summary of your conclusions.

TaskElements of the Legal SystemTwo teenagers, Tim Barns and Jack Carter, were charged with murder. It was alleged that they kidnapped two 10-year-old boys. They beat and tortured the boys, before killing them. The victims were found in a wooded area, just outside of town.During the initial investigation, police felt there was evidence of “cult” activity, as the scene where the boys’ bodies were discovered indicated that this may have been some type of “sacrifice.” This directed their attention to the two local teenagers, due to their clothing, tattoos, and general appearance; they also listened to heavy metal music. They stood out from the rest of the small community, which was much more conservative.The police pressed the younger of the two teenagers, Jack, into a confession. They did not obtain written permission from the Jack’s father to interview him, which is required. Afterwards, a local criminal defense attorney took up the case, pro bono.At trial the prosecution presented this confession, along with some physical evidence (clothing/fibers from the boys’ homes/things) that were arguably similar to fibers found at the scene. No other specific DNA evidence tied the defendants to the scene of the crime.There were also two witnesses who said that they overheard the two teenagers discussing the fact that they committed the murder and would commit additional murders. However, under cross examination, their testimony was not consistent with other facts. No witnesses could place them in the area of the incident on the day in question.Despite the efforts of the defense attorneys, the judge ruled in favor of the prosecution on several key evidentiary matters. The jury convicted the two of murder. Tim, being 18 years old at the time of the crime, was sentenced to death; 16-year-old Jack, whose confession was used to convict them, received a life sentence.Part 1 – Initial investigation and trialWhat’s the function of the criminal courts in society?What are the roles of the prosecuting attorney and the defense attorney in a criminal case? What do they do? What is their obligation? Tie this discussion into the specifics of the hypothetical case.Are we seeing the adversarial model or the consensual model at work in this case? Is this protecting due process rights or focusing more on crime control?Part 2 – Jury DecisionWhat is the function of the criminal court jury?Discuss three reasons for the importance of juries in American society.Analyze the role that a jury plays in society, and discuss whether you believe that juries are generally successful in performing their intended function. Was the jury successful here?Part 3 – AppealAfter 6 years in jail and maintaining their innocence, the two defendants successfully appealed their convictions, based on new evidence. Before a new trial, they enter an Alford plea. This plea means that they admit that the prosecutor may have sufficient evidence to support the elements of the crime, but they do not admit that they committed the crime. The prosecution and the judge accepted the plea, and sentenced the men to 3 years in prison, but with 6 years of time served, they were released.Did the prosecution and defense do their job well at trial? Does this work lead to negative impressions of the legal professional? How might this case highlight some of the reason discussed in your text about why people have negative impressions of attorneys? Note at least 3 different reasons for negative impressions of attorneys. How might the public view the work of either of the sides in a positive light? Explain.Compare and contrast the reasons that a defendant may have for favoring a plea bargain versus that of the prosecutor. Should we permit Alford pleas? Why or why not? For some assistance on this final aspect of the project, please review the following article: http://www.pbs.org/wgbh/pages/frontline/shows/plea/four/nolo.html#65. Do you favor the proceduralist approach or the substantive values approach, suggested by the author? Explain your response.This project should be 6 pages in length (roughly 1500 words, excluding cover page and references). You will use the chapter reading and at least four outside authoritative sources (including the article provided) to help support your analysis.In addition to fulfilling the specifics of the Assignment, a successful paper must also meet the following criteria:Length of the paper should be 6 pages (1400–1500 words), excluding cover page and references.Viewpoint and purpose should be clearly established and sustained.Assignment should follow the conventions of Standard American English (correct grammar, punctuation, etc.).Writing should be well ordered,logical, and unified, as well as original and insightful.Your work should display superior content, organization, style, and mechanics.Appropriate citation style should be followed.Detailed explanation: YESSpecific requirements:ContentCompose an essay, based on the Barns and Carter scenario, responding to all of the following questionsPart 1 – Initial investigation and trialWhat is the function of the criminal courts in society?What are the roles of the prosecuting attorney and the defense attorney in a criminal case? What do they do? What is their obligation? Tie this discussion into the specifics of our hypothetical case.Are you seeing the adversarial model or the consensual model at work in this case? Is this protecting due process rights or focusing more on crime control?Part 2 – Jury DecisionWhat is the function of the criminal court jury?Discuss three reasons for the importance of juries in American society.Analyze the role that a jury plays in society, and discuss whether you believe that juries are generally successful in performing their intended function. Was the jury successful here?Part 3 – AppealDid the prosecution and defense do their job well at trial? Does this work lead to negative impressions of the legal professional? How might this case highlight some of the reason discussed in our text about why people have negative impressions of attorneys? Note at least 3 different reasons for negative impressions of attorneys. Might the public view the work of either of the sides in a positive light? If so, how?Compare and contrast the reasons that a defendant may have for favoring a plea bargain versus that of the prosecutor. Should we permit Alford pleas? Why or why not? Be sure to use the article identified in the project for assistance with this section.This project should be 6 pages in length (roughly 1500 words, excluding cover page and references). You will use the chapter readings and at least 4 outside authoritative sources to help support your analysis.Citation StyleWriting shows both internal citations in the body of the text as well as a proper list of references at the end of the paper, following APA or Bluebook format.Citations appear consistently where needed, whether following quoted or paraphrased material in the text.Note: In papers requiring secondary sources, failure to provide any citation does not result in a deduction of 10% from the paper, but will result in a failed paper and a plagiarism investigation.