Hello. Please find the attached worksheet. I don't think I have written to much unnecessary details but we can always reduce the points. Will be waiting for your response. It was nice working with you, thanks and all the best.
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HB 105: Service Leadership Worksheet:

To be completed individually and submitted via Dropbox in D2L

Your name _________________ ______________________

Please, answer the following questions based on videos (Jack Welch & Isadore Sharp) and
class discussions.
1. What are the successful keys of Jack Welch’s leadership? (at least two things)
Welch leadership is characterized by;
•

Seeing an opportunity where there is none by changing the company to a more flexible
but successful business

•

Making change a shared priority through the introducing of new ideas, products, and
businesses

•

Having the ability to lead, which can inspire others to fight

•

Having a long-term vision for business development.

•

Being able to energize others by his energy

•

Having passion as a leader through motivating others

•

Offering employees opportunities in building their own confidence

•

Allowing employees to experiment so they can learn new things on their own and push
themselves.

2. What are the successful keys of Isadore Sharp’s leadership? (at least two things)
Sharp’s leadership is characterized by;

•

Being able to motivate his employees as he thinks that it is good for them to own the
success of the business as a team not as an individual

•

Bearing the responsibility for his actions

•

Being of high integrity

3. What are the similarities/differences in the leadership between Jack Welch and Isadore
Sharp?
1) Similarities of the leadership
•

Both believe in the power of leading and not managing employees

•

They also believe that on exciting a workforce to energize it and building a highly
mo...