Goods and Service Design

User Generated

fbypuvyq27

Business Finance

Description

  • From the e-Activity, examine some of the steps that are involved in designing goods and services. Select two services or two products that are currently on the market. Use Exhibit 6.1 from Chapter 6 of the text to compare and contrast each step, and determine the similarities and areas where they differ.
  • From the e-Activity, suggest at least two changes to specific areas of the process design phase that may lead to improvement in operations. Provide a rationale to support your suggestion.


e activity: https://cdnapisec.kaltura.com/index.php/extwidget/...

Unformatted Attachment Preview

Goods Services Step 1 Strategic Mission and Vision Step 1 Step 2 Strategic and Market Analysis, and Understanding Competitive Priorities Step 2 Step 3 Customer Benefit Package Design and Configuration Step 3 Step 4 Detailed Goods, Service, and Process Design Step 4 Step 4a Manufactured Good Design and Development Service and Service Delivery System Design Step 40 Step 4b Process Selection and Design Service Encounter Design Step 4d Step 5 Market Introduction/Deployment Step 5 Step 6 Marketplace Evaluation Step 6 Cengage Learning 2013
Purchase answer to see full attachment
User generated content is uploaded by users for the purposes of learning and should be used following Studypool's honor code & terms of service.

Explanation & Answer

Attached.

Running Head: DESIGN OF GOOD AND SERVICES

Design of Goods and Services
Name
Instructor
Course
Date

1

DESIGN OF GOODS AND SERVICES
From the e-Activity, examine some of the steps that are involved in designing goods and
services. Select two services or two products that are currently on the market. Use Exhibit
6.1 from Chapter 6 of the text to compare and contrast each step, and determine the
similarities and areas where they differ.
The design process is very essential in the development of any goods or services since it
determines the success of the product in the market, and consequently the survival of the
business organization. The design process for goods and services consists of all the activities that
are linked to the introduction of new goods and services into the market (Collier & Evans, 2013).
Some of the steps involved in the design of goods and services include the development of a
strategic mission and vision, conducting a market analysis, conducting customer benefit package
design, conducting a detailed goods and services design, introducing the good or services to the
market, as well as conducting m...


Anonymous
Awesome! Made my life easier.

Studypool
4.7
Trustpilot
4.5
Sitejabber
4.4

Related Tags