NONVERBAL COMMUNICATION Project by: Bailey Van Putten Vink, Luke Griek, and Saira Marin Chapter 4 Communication in Society Key Terms ● ● ● ● ● ● ● ● Nonverbal Communication Nonverbal Codes Gestures Illustrators Kinesics Paralinguistics Personal distance Public distance ● ● ● ● ● ● Social distance Vocalizations Voice qualities Chronemics Proxemics Haptics What is Nonverbal Communication? When people use nonverbal cues such as facial expression, gestures, and movement to create meaning The Importance of Nonverbal Communication ● Requires you to interpret behavior and assign meaning to it, and you do not always have the information to do this ● Nonverbal Cues are multi-channeled ● The true importance is that understanding nonverbal communication can make you a better communicator Example of Nonverbal Communication being very important in communicating between individuals Nonverbal Communication and the Individual Types of Nonverbal Codes: ● - Kinesics The body The face ● - Paralinguistics Voice Qualities Vocalizations ● Haptics ● Appearance and Artifacts ● - Time and Space Chronemics Proxemics Influences on Nonverbal Communication: - Culture (ex: thumbs up in the U.S. could mean success or hitchhiker’s signal) - The relationship between people The Functions of Nonverbal Messages ● The most basic function is to communicate information (ex: again pointing at something you’re talking about for emphasis) ● To regulate interaction- people use nonverbal behavior to spark conversation (ex: make eye contact, tap someone on the shoulder to get their attention) ● Expressing and Managing Intimacy (ex: if you’re engaged in the conversation you might nod your head to agree) ● Establishing Social Control- help to influence people (ex: people who are charismatic are really good at using nonverbal behavior to influence others) ● Signaling Service-Task Functions- signals close involvement between people in neutral relationships (ex: physician) The Individual, Nonverbal Communication, and Society ● Nonverbal Communication is influenced by societal forces ● Nonverbal Communication and Power - people use nonverbal behavior to show their hierarchical status and identity - Corporations can regulate the nonverbal expression of employee’s identities (ex: tattoos and piercings) - Businesses can try to regulate nonverbal aspects of their customers (ex: the type of attire at a restaurant) - Societal forces drive nonverbal expression ● Nonverbal Communication, Prejudice, and Discrimination- can both be triggered and expressed by nonverbal behavior (ex: not smiling back at someone) Ethics and Nonverbal Communication ● People involved in some kind of unethical behavior usually use nonverbal communication and behaviors ● Responding to someone by screaming at them or with a sarcastic remark would be examples of unethical nonverbal communication ● What the book says you should consider that Nonverbal Behaviors could potentially do: - Reflect your real attitudes and beliefs - Contradict the verbal message you are sending - Insult, ridicule, or demean others - They’re used to intimidate, coerce, or silence someone - Anyone could observe your nonverbal behavior - This nonverbal behavior could be directed towards a loved one Improving Your Nonverbal Communication Skills 1. Recognize that cues can be interpreted (ex: telling a joke and someone doesn’t laugh) 2. It’s important that you “read” nonverbal behaviors as a group 3. Evaluate the context in which this nonverbal communication occurs 4. Look for similarities of behavior 5. If all else fails, ask questions if you aren’t sure about a nonverbal behavior or gesture 6. Most importantly, be mindful and practice your nonverbal communication skills Works Cited Alberts, J. K., Martin, J. N., & Nakayama, T. K. (2011). Communication in Society. Boston, MA: Pearson. “Nonverbal Communication as Told by ‘Friends.’” Youtube, Anneavette, 26 Apr. 2016, www.youtube.com/watch?time_continue=3&v=d2xvkJsPMB8. Google Images, Google, www.google.com/images.
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