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I don't have a book Organizational Behavior, 13th Edition
Module 4-Chapter 4-Emotions, Attitude and Job Satisfaction
After reading chapter 4 and completing other assignments you should be able to
1. Define emotions, moods and differentiate between emotions and moods.
2. Define emotional intelligence and identify various components of emotional intelligence.
3. Define attitudes, cognitive consistency and explain
4. Define job satisfaction and identify important factors influencing job satisfaction
So can you help me?
Thank you.
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