CIS 517 week 8

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rytha_uhfrlabi

Computer Science

Description

Week 8 Assignment 5 - Submit Here

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Assignment 5: VoIP Part 3 (Quality)
Due Week 8 and worth 100 points

Suppose the VoIP project sponsor wants you to present the project to the board of directors. Particularly, the sponsor would like you to discuss the quality of the project. It is worth noting that during the deployment of the VoIP system the quality control team tracked forty (40) of the deployments. The following problems were documented:

  • Five (5) of the deployments experienced delays due to the unique configuration of the office space which required modification to install the proper wiring.
  • Twelve (12) of the users called the help desk to get additional training on the new system.
  • Two (2) of the new devices were defective.

Prepare a fifteen to twenty (15-20) slide digital presentation with the software of your choice (e.g., PowerPoint, Google slides, Prezi, etc.) in which you:

  1. Explain quality and its importance to project success.
  2. Explain quality management planning.
  3. Contrast quality assurance and quality control.
  4. Describe the different quality activities involved in this project and each of their outcomes.
  5. Describe Pareto diagrams and their use in project management.
  6. Present the data in the provided scenario using a Pareto diagram (Use the software of your choosing to prepare the diagram).
  7. Use appropriate key points and / or graphics to professionally convey the information.
  8. Include presenter notes to explain each slide.
  9. Use at least two (2) quality resources in this assignment. Note: Wikipedia and similar Websites do not qualify as quality resources.

Your assignment must follow these formatting requirements:

  • Include the title of the assignment, the student’s name, the professor’s name, the course title, and the date in the presentation.
  • Include the references used in the assignment in the presentation.
  • Import charts, graphs, and / or the Pareto diagram into the presentation. The completed works must be imported into the presentation.

The specific course learning outcomes associated with this assignment are:

  • Explain and defend the various quality factors in project quality.
  • Use technology and information resources to research issues in IT project management.
  • Write clearly and concisely about issues in IT project management using proper writing mechanics and technical style conventions.

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Explanation & Answer

Attached.

PROJECT QUALITY
Institutional Affiliation
Students Name
Professors Name
Course Title
Date

QUALITY
Quality generally means the standard that a product acquires after being
measured against other products of the same kind. The product has to ensure that it can
achieve some degree of excellence.

The quality of the product could also be due to a distinctive characteristic or
attribute that the product posses which is not found in other products. The product
should be free of any defects, deficiencies and all possible significant variations.

IMPORTANCE OF QUALITY
There are various reasons as to why we should manage the quality of the product.
1) The cost of quality

There could be two reasons to this: one would be to try and achieve technical
excellence and the other is to try and satisfy the customers by meeting their
expectations. Either way for high standards to be delivered there is some expenses that
are being incurred. If the company invests good money at the start of the business, it
will reduce costs that may appear later in the industry.

2)

Stakeholder expenses

The regular quality analysis that includes the testing of the products and
the reviews are signs that there is quality management in a company and
this gives them confidence that they will get products they have ordered
as per their specifications. The stakeholders are generally informed of the
progress and any arising issues.

3) Continuous improvement
It will give a chance for the development of the efficiency and the effectiveness of the
product. The success that they have on a product is what will drive the company to
work on another ...


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