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My topic is good listening your group team work see photo 1, 2 and 3 . Second topic is Feedback see photo 4,5 and 6 . The last topic is Dialogue see photo 7 and the link https://en.wikipedia.org/wiki/Bohm_Dialogue

This three topics I need you write about the team group in workplace and how can you manage this topics in our life in general , how can get benefits from this topics . Important thing no Plagiarism and I need good grammar p

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Eye Contact Seek to understand - Learn usually engaged Summarizing words -Lean forward body language/ nod o-Don't interrupt o Don't jump to conclusions o-Don't appear distracted Ino eye Centact o-Don't change subject - Take notes - Ask questions/ probe o- Don't ignore / daydream - Invite forther discussion -Full Attention - Willingness to change - Non audible cues- Body is facing the person who is talking Facial expressions. Open ended mes Women - Probing No judgement - Active listening; Putting in time to be prepared Cge thing -Eye Contact backstory) - No , Safe environment waiting your turn to talk - Personal relations - Continueing to be engaged in conversation even when difficult emotions anse) - Trust/ Confidentiality -Raising hand Channel Being respectful to other opinions - Today's Lesson HOW TO BE A BETTER LISTENER 1. Sit quietly. 2. Use both your eyes and your ears to help you listen , 3. Please don't interrupt. Wait your turn to talk. 4. Try your very best to understand the person speaking. 5. Ask questions if you don't understand. 6. Remember rules and directions. 7. Pay attention. That means to be alert and really know what is happening around you. 1 30 class About Feedback na Consider the definitions below and circle the words or phrases that strike you as most meaningful. Discuss with your tablemates and be prepared to share your thinking with the larger group when asked. # Definitens, feed back noun \'fēd-, bakı 1. Helpful information or criticism that is given to someone to say what can be done to improve a performance, product, etc. (Merriam Webster) 2. An annoying and unwanted sound. (Merriam Webster) 3. Quite simply, feedback is about telling each other the truth-a two-way street between employees and managers. (Norman Bodek) 4. Feedback is information that lets us know whether we are on or off track. So, simple, and yet so difficult. (Rick Maurer) 5. Any information you get about yourself. (Stone and Heen) 6.) When you think of giving feedback, try giving feedforward - focus on the promise of the future rather than the mistakes of the past. (Marshall Goldsmith) 7. Give people a possibility to live into, not an expectation to live up to. (Ben Zander) 8. Feedback is really three different things, with different purposes: Appreciation - motivates and encourages Coaching - helps increase knowledge, skill, capability, growth, and/or can raise feelings in the relationship Evaluation - tells you where you stand, aligns expectations, and informs decision- making (Stone and Heen, p.45) class The Eight-Step Feedback Process ua magine you're at a meeting at which no one is putting the real issues on the table. Everyone is peing polite and the problems of the group aren't being resolved. In this situation, the facilitator needs to stop the action and give feedback so the participants can resolve their problems and move on. It's never easy giving direct feedback, so use the right language and follow the steps outlined below: 8 & Steps Step 1: Ask permission to offer feedback Asking permission lets people tell you if this is a bad time to hear feedback, and ensures that they're ready to pay careful attention. Asking permission is a way of signaling that you ntend to give feedback. "I'm going to stop this meeting now and give you some input that I think you need to hear. Is that OK?" Step 2: Describe specifically what you are observing Give a clear and specific description of what you observed. Avoid generalizing, exaggerating or offering emotional accounts. "During the interviews I held with more than half of you, the issue of some people not pulling their weight was mentioned by everyone as the most serious problem facing this team. We have been talking about team problems for two hours and yet no one has mentioned this issue. Step 3: Tell them about the direct impacts of their actions Describe the impact on individuals, the program or the department. Keep it very objective and don't get personal. Avoid blaming. Deal with the facts of the current situation. "Since the issue of people not pulling their weight has not been mentioned, there's a good chance that these discussions are not going to resolve your most serious team problem." Step 4: Give the other person(s) an opportunity to explain Listen actively, using attentive body language and paraphrase key points. "You're telling me that this problem isn't being discussed because it's too sensitive and people are concerned about offending each other."
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Running head: LISTENING, FEEDBACK, AND DIALOGUE

Listening, Feedback, and Dialogue.
Name
Institution

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LISTENING, FEEDBACK, AND DIALOGUE

2

Good listening
Many are the cases when people will only listen properly to authority figures and
ignore the common folk. However, that should not be the case. Effective listening is
something that should be accorded to everyone. This is because it will result in numerous
benefits for both parties. So, what does one have to do to be a good listener? Firstly, is
finding a comfortable space when you sense that someone wants to talk. This will remove all
distractions. Secondly, it is using both ears and eyes to listen to the person. In other terms,
one should offer the person undivided attention. Thirdly, one should avoid interrupting the
person who is speaking. It will ease the whole process. Fourthly, it pivotal that one asks
questions in the case of ambiguity. Lastly, it is to try the level best to understand the person.
For example, if the person has problems with speech.
One should listen as much as he or ...


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