Interpesonal Professional communication

FratBro23
Category:
Other
Price: $45 USD

Question description

Scenario 1: Terminating an employee

Francesca is a supervisor for a small team of male and female employee at a professional health and human services organization. She has been an employee at this office for 3 years, and in the supervisory position for the past 2 years. She is known as a person who follows rule, and treats everyone fairly. Recently Francesca placed an employee on probation for violating a known company policy. The employee has receive additional training on this policy again. Yesterday another supervisor came to Francesca to report that the employee violating the policy again, which warrants termination. Francesca needs to communicate the termination to the employee.

Answer the following question (1-2 sentences) to help formulate your communication strategy.

A. Who is the communicator?

B. What is the general communication objective for this scenario?

C. What is the general communication style(s) (Tell, Sell, Consult, Joint) should the communicator use and why?

D. Who is the audience in this communication?

E. What is the audience know, and expect?

F. How do u think the audience feels?

G. Will the audience be biased? If so, will it be positive or negative, and why is there bias?

H. How should Francesca emphasize your message?

I. How should Francesca organize her message? Give an example using the correct channel choice(s) [written, presentation, oral]?

Scenario 2: Welcoming an employee

U are the office manager in a small professional medical office. U have worked at this office for 5 years. U started in an entry-level position and worked your way up to the office manager. U will have hired a new employee, Jasmine, who will be working in a clerical position on Monday.

Answer the following question (in 1-2 sentences) to help formulate your communication strategy.

A. What is the general communication objective for this scenario?

B. Which communication style(s) (Tell, Sell, Consult, Join) will u use and why?

C. Describe your audience's perception of your credibility?

D. Who is the audience in this communication?

E. What does your audience know, and expect?

F. How will u emphasize your message?

G. How will u organize your message? Which channel choice(s) [written, presentation, oral] should the communicator use for this message and why?

H. Are there any cultural norms which may affect the communication strategy?

Scenario 3: Your resignation to the position you hold in a company.

You have been working at a large healthcare facility as a supervisor for the past 2 years. You have always received positive comments on your performance evaluations, and enjoy your current work. However, u recently decided to go back to school to pursue an advanced degree. Due to a the scheduling of classes, u will be resigning from your current position. Your manager has been extremely busy due to a recent shortage of staff. She rarely has time to talk, and lately has appeared to be overwhelmed.

Answer the following question (in 1-22 sentences) to help formulate your communication strategy.

A. Who is the audience in this communication?

B. What is the general communication objective for the scenario?

C. Which communication style(S) (Tell, Sell, Consult, Joint) will u use, and why?

D. Describe your audience's perception of your credibility?

E. Do you need to persuade the audience? If so, describe what you should include in the communication to persuade the audience.

F. How will u emphasize your message?

G. How will u organize your message? Which channel choice(s) [written, presentation, oral] should the communicator use for this message, and why?

Direction to complete the assignment:

Read each scenario and answer the questions in paragraph format.

At the end of the each scenario describe the overall communication strategy.

Content: Answer all the question for each scenario, Describe the communication strategy for each scenario. Communication strategy address: communicator strategy, audience strategy, message strategy, channel choice and cultural strategy.

Research; responses based on reading/presentations/valid external sources. Cite sources using APA style guidelines(if applicable)

Syntax and Structure: No more than 2 errors in spelling/grammar/punctuation/capitalization.

Use of complete sentences.

Description of communication strategy in paragraph.

Description of communication strategy in paragraph format; minimum 5 sentences per paragraph.

Formatting of document(12 point, black font, single-spaced.

Tone: Tone of writing is business professional.


 

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