ITS 631: Paper #1 Fall 2018 IG Dr. Ward-James ______________________________________________________________________________ Chapter 1: Operations Management & Ch. 2: Operations Performance Any company, regardless of size, product or service, is one to which you can apply the principles of operational excellence. The basis for this paper will be either a factual case from your own work experience or a published case. For this paper, you will describe the situation in the case and then apply appropriate principles of operations management (Ch. 1) and operations performance (Ch. 2). The case should be treated as a problem presented to you by your company’s top management for analysis and a recommended course of action. In the paper, you will discuss and make a recommendation for improvement in the operations of the company based on the concepts you learned in chapters one and two. Your paper should be at minimum 8 double-spaced paragraphs. Each paragraph should contain at minimum 4 sentences. Your paper will include the following. Paragraph 1: Company Overview Paragraph 2: Situation/Problem Paragraphs 3-5: Recommendations from Ch. 1: Operations Management Paragraphs 6-8: Recommendations from Ch. 2: Operations Performance References must be formatted in APA. Plagiarism will not be tolerated and will result in a zero grade. Please review the Academic Dishonesty Policy outlined in the syllabus and in your student handbook. Rubric for Criteria for Grading Papers 1-6 Criteria A B C F Student showed depth Student showed Student showed of knowledge of subject Student showed little knowledge of subject knowledge of subject matter well beyond knowledge of subject matter beyond citing matter primarily limited citing the textbook; matter; writer may not the textbook; writer to the textbook; writer writer cited more than have cited the minimum Knowledge cited the minimum cited the minimum the minimum number of number of references; of Subject number of references; number of references; references; all many statements and Matter most statements and some statements and statements and opinions were not (40 pts) opinions were opinions were not opinions were supported by supported by supported by supported by appropriate citations appropriate citations appropriate citations appropriate citations from the literature. from the literature. from the literature. from the literature. 27 points 35 – 32 points 31 – 28 points 40 – 36 points Comments Points Earned ITS 631: Paper #1 Fall 2018 IG Dr. Ward-James ______________________________________________________________________________ Quality of Research (30 pts) Student did an exceptional job of integrating course readings with additional research. Sources listed were all scholarly or practitioner journals, newspapers, or academic books from the last ten years. 30 – 27 points Student did a satisfactory job of integrating course readings with additional research. Sources listed were primarily scholarly or practitioner journals, newspapers, or academic books from the last ten years. 26 – 24 points Student did a less than satisfactory job of integrating course readings with additional research. Some sources listed were not scholarly or practitioner journals, newspapers, or academic books from the last ten years. 23 – 21 points Student did an inadequate job of integrating course readings with additional research. Many of the sources listed were not scholarly or practitioner journals, newspapers, or academic books from the last ten years. 20 points Comments Student presented Student presented Student presented Student presented ideas in a poorly ideas in a compelling ideas presented in a ideas in a coherent organized or incoherent manner with no clear, coherent manner manner with several Presentation manner with many distracting writing, with few distracting distracting writing, of Ideas and distracting writing, grammar, or spelling writing, grammar, or grammar, or spelling Mechanics grammar, or spelling problems; the page spelling problems; the problems; the page (20 pts) problems; the page length requirement was page length length requirement may length requirement may met. requirement was met. not have been met. not have been met. 20 – 19 points 18 – 16 points 15 – 14 points 13 points Comments Most citations, All citations, quotations, quotations, and Some citations, Most citations, APA and references were references were quotations, and quotations, and formatting properly formatted or properly formatted or references were not references were not (10 pts) contained one or two contained several minor properly formatted or properly formatted or minor errors. errors. contained major errors. contained many errors. 10 - 9 points 8 points 7 points 6 points Comments Total Points Earned (100 points max)
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