Wellness Manager: Job Description
POSITION SUMMARY: The holder of the position is tasked with various day to day tasks
which include coordinating recreation/physical fitness activities for patients, and acting as a
liaison between management. He/She is the Chief Mission and Legacy Officer, Acupuncturist,
Art Teacher, Art Therapist, Massage Therapist, Recreation Aid, and Yoga teacher.
ESSENTIAL FUNCTIONS/DUTIES AND RESPONSIBILITIES: The essential functions for
the Wellness Manager position include but are not limited to, supervision and management
responsibilities, based on both quality and quantity standards.
Fitness Center Management: The Wellness Manager is knowledgeable and has ability to
manage a Fitness and Wellness Center such as Ashley’s and plan activities of interest at the
Fitness Center. He/She is aware of the patient activities within and outside the wellness center
and is responsible for bonding and establishment of teams and groups of patients for work out.
The Wellness Manager makes an effort to meet newcomers to the Center and assists patients in
designing workout program that fits their needs, based on their medical history. Overall, the
Wellness Manager is responsible for ensuring a smooth running of activities within and outside
the Fitness Center.
Equipment Maintenance: The Wellness Manager is responsible for equipment maintenance at
the wellness center. He/She is tasked with the maintenance of gym equipment, the acupuncture
rooms and massage rooms. He/She oversees Massage, Acupuncture, and Physical Therapy for
the Pain program and maintains all outdoor equipment such as volleyball court, the shuffleboard
and is responsible for ordering supplies needed in the fitness center. The Wellness Manager
ensures that all equipment is kept in safe condition and the maintenance contract is honored as
outlined.
Documentation: The Wellness Manager keeps handouts and other records available on special
issues and hands them out as needed. He/She displays updated licenses from Physical Therapists,
Massage Therapists, and Acupuncturists.
Scheduling: The Wellness Manager ensures the Center is staffed during open hours, including
weekends. He/She is responsible for creating schedules or timetables for patient workout in the
Fitness Center. If the weekend person cannot make it in, it is his/her responsibility to see that the
CA is open and stay with patients at all times. Begins and ends work as assigned. Manager
provides the Program Director his vacation schedule in advance so that coverage can be arranged
smoothly. He/She schedules all Recreation Personnel, Personal Trainers, Massage Therapists,
and Acupun scturists accordingly. Coordinates use of the Fitness Center for the Chronic Pain
Program with Physical Therapy.
Interaction/Code of Conduct: The holder of this position interacts directly with our mental
health patients. In that role, in addition to performing your regular job duties, you also serve as a
role model and authority figure to our patients. As such, it is critical that as direct patient care
staff, you ensure that your competence or objectivity is not or could not reasonably be expected
to be impaired due to mental, emotional, physiological, pharmacological, substance abuse or
personal problems (COMAR Chapter 03 – Code of Ethics - .06 B1).
HIPAA - Personal Health Information: Protects personally identifiable health information;
adheres to release of information per policy and procedure (written, oral and electronic).
Respects patients and all customer groups' privacy and confidentiality. Adheres to IT and
business related communications confidentiality policies.
Core Values on Spiritual Care and Wellness: The Wellness Manager will possess specific
core values of Spiritual Care and Wellness that will enable him/her to perform the assigned
duties effectively. He/she will exhibit:
Integrity: Offer unconditional positive regard to others; protect patient confidentiality; make
himself/herself available to others; tend to his/her physical, mental, emotional and spiritual
wellness and that of others; learn other’s names and some of the details of their lives.
Accountability: Engage in continuing education to enhance his/her skillset; keep his/her license
and/or certifications current/updated; utilize best practices in his/her area of expertise (wellness);
maintain the highest level of professionalism when working with others; complete appropriate
documentation in a timely manner; show up, do his/her job, follow company policies and get
along with my colleagues; raise issues up the flagpole when he/she has concerns.
Compassion: Create a judgment free zone and see the person not the disease; listen with the
heart, not just the ears and engage others with love, respect the dignity of every person, practice
empathy with the patients he/she serves; walk with and support others as they grieve; look others
in the eye, greet them and smile.
Disclaimer: The list of provided is not exhaustive of the tasks and expectations related to this
position as the holder is expected to perform other duties as assigned. Qualified candidates are
encouraged to apply. Only shortlisted candidates will be contacted.
Current Position Overview
I have worked as a Wellness manager for the past eight years at Ashely Addiction Treatment. This
position has required me to be highly effective in integrating and utilizing leadership skills to achieve
organizational goals. I consistently demonstrate excellent communication skills that are necessary to
coordinate several different programs within the organization. I have lead cross-functional teams whose
purpose were to identify program capabilities, assess resources, and collaborate with personnel to ensure
higher workplace engagement. My performance as a wellness manager demonstrates flexibility and
superior understanding of the changing service delivery environment based on integration of technology
while displaying outstanding knowledge of international wellness management programs as well as sitespecific needs in business administration to achieve sustainable business development.
Career Objectives
Secure position in a company wherein dedication, professionalism, and talented leadership are valued.
Personal Skills
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Program Development and Management
Managerial and Supervisory Leadership
Personnel and Budgetary Resource Allocation
Regulatory Compliance Assurance
Interpersonal Communications
Client Coordination and Interest Analysis
Personal Professional Development and Motivation
Work Experience
Manager, Wellness Services: Ashley Addiction Treatment Center, 800 Tydings Lane,
Harve de Grace, MD 21078 (February 2010- Current)
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Manages the wellness and physical therapy program and coordinates schedules for both patients
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physical therapists.
Develops and maintains a budget for both operations and payroll.
Analyzes operations in the business and staff performance of the workplace.
Designs and initiates new operational systems to improve communications, performance
measurements and job satisfaction.
Develops and coordinates training seminars for staff, as well as, initial training programs for new
employees.
Motivates and develops team members, resulting in resolution of issues and improvements in team
performance.
Maintains and updates compensation structure based on company profitability employment laws.
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Evaluates staff operations as well as competencies.
Organizes training programs, including product trainings, manufacturer trainings, and internal
procedure awareness.
Coordinates both large and small group activities for team building and individual confidence
building.
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Sous Chef; Ashley Addiction Treatment Center, 800 Tydings Lane, Harve de Grace, MD
21078 (March 2009-February 2010)
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Created and prepared menus for daily fine dining meals, including international cuisine as well as
meals for special dietary needs.
Conducted daily inventory and ordered produce and seafood with emphasis on controlling costs.
Ordered and prepared menus for on and off premises catering events.
Provided advice to managers on organizational policy matters related to staffing
Developed employee job management plan for all employees across different departments
Demonstrated a high degree of personal responsibility regarding accuracy and quality of work.
Identified new programs and new business opportunities for the company
Assistant Manager: Goodwill Industries of the Chesapeake, 711 Baltimore Pike Bel Air,
MD 21014 (June 2008-February 2010)
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Prepared sales and customer relations reports by analyzing and categorizing sales information;
identifying and investigating customer complaints and service suggestions;
Maintained adequate inventory by checking merchandise to determine inventory levels and
anticipating customer demand.
Wrote internal reports by collecting, analyzing, and summarizing information that was reported to
both store managers and regional directors.
Trained staff with current company policies and sales training, research both emerging and current
products that Goodwill sells, promotes sales by demonstrating merchandise and products to
customers.
Provided customer service by providing information; answering questions; obtaining merchandise
requested; completing payment transactions; and preparing merchandise for delivery.
Education
University of Baltimore, Baltimore, MD, 2013-2018; BS in Business Management (2018)
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