Part II of Final Project

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xznegva1972

Business Finance

inf 690

ashford university

Description

Complete the following section of the Information Strategic Plan Template:

  • Analysis of the Current System (all components from performance through miscellaneous analysis).

Keep the working copy of your report intact with all components since the report will be submitted in its entirety during Week Six. This week, you will submit:

  • Title Page
  • Purpose
  • History
  • Scope
  • Procedures and methods used during this investigation
  • Overview of Current Systems Operations
  • Analysis of the Current System
  • Reference Page

Final Project Template

The Part II of Final Project paper

  • Must be double-spaced, in 12 point font, and formatted according to APA style as outlined in the Ashford Writing Center (Links to an external site.)Links to an external site..
  • Must include a separate title page with the following:
    • Title of paper
    • Student’s name
    • Course name and number
    • Instructor’s name
    • Date submitted
  • Must use at least two scholarly sources in addition to the course text.
  • Must document all sources in APA style as outlined in the Ashford Writing Center.
  • Must include a separate references page that is formatted according to APA style as outlined in the Ashford Writing Center.

Carefully review the Grading Rubric (Links to an external site.)Links to an external site. for the criteria that will be used to evaluate your assignment.

Unformatted Attachment Preview

Running head: FINAL PROJECT PAPER PROPOSAL 1 Part 1 Keith Martin Instructor: Allyson Heisey INF 690 September 17, 2018 FINAL PROJECT PAPER PROPOSAL 2 PROCEDURES AND METHODS USED DURING THIS INVESTIGATION Procedures The following is a list of methods and procedures followed in the subsequent detailed investigation of my system: 1. Conducting interviews with Volkswagen owners Conducting exhaustive one-on-one interviews is a common qualitative method used widely in researches and investigations. As is expected, the interviews must meet the trustworthiness test for them to be valid. In order to avail oneself with a general line of inquiry, it is advisable that the interviews be either semi-structured or unstructured completely (Rhodes, 2016). In my investigation, I subscribed to these objectives and conducted one-on-one interviews with owners of VW automobiles. These are the individuals who were directly affected by the emission scandal. In order to guarantee the trustworthiness in the process, I ensured that I had a sufficient number of participants and also had a tractable process. 2. Qualitative Content Analysis Aside from the interviews, I sought to find out what online users had to say about the scandal. To achieve this, I conducted a qualitative content analysis of comments that were posted online by several affected individuals. In this analysis, texts are analyzed for significance as well as their meanings. The analysis also puts into consideration, the way these texts mirrors an individual as well as their belief, meanings, expectations and cultural assumptions concerning a phenomenon or topic (Rhodes, 2016). 3. Quantitative Method With the total population of tweets and online comments analyzed in the method above, I applied a quantitative analysis to develop a coding schema and identify themes. A quantitative FINAL PROJECT PAPER PROPOSAL 3 content analysis could be viewed as the process through which communication texts are coded in line with some framework that is conceptually built like a schema. In my case, the data to be analyzed was manifest content. This is a type of content that is easy to identify and interpret (Rhodes, 2016). Methods I conducted interviews via phone calls or in person with each interview lasting approximately 20 to 30 minutes. I chose not to reveal names of the participants in the interview to guarantee their anonymity. For the qualitative content analysis, I centered on tweets and online comments that were posted on discussion boards meant for VW owners. The main boards from which I extracted my content are the company’s official twitter handle and www.tdiclub.com (Tidwell, 2017). Overview of Current System Operations For the success of my system, several individuals are actively entangled in sanctifying VW’s name. From the Environmental Protection Agency (EPA), the individual owning the scandalous automobiles to the company’s board of management, each party makes up the list of participants and interested parties. Top on the list are the board members of the company who are tasked with making vehicles that are truly friendly to the environment. The public relations, marketing and advertising departments are also an essential part of the system as they are the individuals who must prove to the whole world that the company is indeed manufacturing ecofriendly automobiles. These two parties are the main participants of the system together with the company’s engineers who will be handling the manufacturing of the safe vehicles (Tidwell, 2017). FINAL PROJECT PAPER PROPOSAL 4 Whereas the above mentioned Are an integral part of the system, they cannot be sufficient in the absence of customers, who happen to be the other side of the coin. After all, it is the customers’ trust that the company needs to win. The Environmental Protection Agency on the other hand acts as the third party or an interested party. System Environment The studied system can be conveniently broken down into the following subsystems: • Analysis of the VW emission scandal as unearthed by EPA. • Analysis of the scandal’s effect on the customers, their reactions and the possibilities of using the company’s products again. • An analysis of the scandal’s possible solutions. Here, we look at some of the solutions that could be put into consideration but haven’t yet. FINAL PROJECT PAPER PROPOSAL 5 References Rhodes, C. (2016). Democracy, Business Ethics and the Volkswagen Emissions Scandal (WITHDRAWN). Academy Of Management Proceedings, 2016(1), 12743. Doi: 10.5465/ambpp.2016.12743abstract Tidwell, M. (2017). An analysis of Volkswagen’s crisis response strategy in the wake of its Diesel gate scandal [EBook]. University of Kansas. Retrieved from: https://www.google.com/url?sa=t&rct=j&q=&esrc=s&source=web&cd=2&cad=rja&uact =8&ved=2ahUKEwi6oNKt_73dAhXDQ30KHb8UCwMQFjABegQICRAC&url=https% 3A%2F%2Fkuscholarworks.ku.edu%2Fbitstream%2Fhandle%2F1808%2F25586%2FTid well_ku_0099D_15243_DATA_1.pdf%3Fsequence%3D1&usg=AOvVaw3iRzwAsno5u 2bgmEIakQh1 Running head: FINAL PROJECT PAPER PROPOSAL Final Project Paper Proposal Keith Martin Instructor: Allyson Heisey INF 690 September 10, 2018 1 FINAL PROJECT PAPER PROPOSAL 2 ANALYSIS OF THE CURRENT REMEDY FOR VOLKSWAGEN’S EMISSION SCANDAL Purpose Volkswagen had put a software device on their diesel-powered car. The software was meant to trick emission tests and make the vehicles seem as they were environmentally friendly, but they are not. The purpose of this paper is to find out the different remedies that this automotive company has put in place up-to-date to ensure that their vehicles do not exceed the emission limit. History In September 2015, Environmental Protection Agency (EPA) discovered that the Volkswagen vehicles that were sold in America had a device in their engine. The software device detected when the emission test was being carried on thus changing their performance so as the results could be improved (Hotten, 2015). Since then, the company has been lost most of their customers and their sales have reduced. The company was accused by EPA of modifying the software on the diesel engines fitted in the vehicles. The company denied the claims. Two months later, the company stated that they had found anomalies in tests while measuring the emission of carbon dioxide levels. The board members of the company have since wondered when the scandal will dispel. The company is ready to move forward and make vehicles that are truly friendly to the environment (Ewing, 2016). Even though the Public relation marketing and advertising exaggerated the claims, the company has moved towards building an active green face for the company. The company has decided to fix most of the cars that they had sold to their consumers FINAL PROJECT PAPER PROPOSAL 3 (Biesecker & Krisher, 2017). This move has started to rebuild the image of the company. Also, the company launched an electrification initiative whereby the vehicles that the company will produce do not use diesel but rather use electricity. This means that the company has fully embraced the environmental friendly campaign and strives to revive their glory. Scope The customers of the company have not moved from the scandal that the company had and thus most customers prefer to purchase vehicles from other companies. Volkswagen still strives to make the brand image to be as it were before the scandals if not better. The customers still feel like the company can still deceive the general public and their trust towards the company has not been restored. There are customers who until today are suing the company for deception. The response from the consumers destroyed the brand image and they are using more money for the cases as well as the revenues are not good. This could render the company bankrupt. The initiatives that the company has put in place is what the research paper will study. The financial statements of the company will also help in the analysis as they will provide detailed data and information required. The company is still in the process of reviving its glory. VW agreed to pay cash compensation to the owners through selling the cars back to the company or by fixing them. The customers who wish to resell the car to the company will be given extra amount of money after getting the estimated value of the car before the diesel gate scandal. The efforts that the company are putting is to show the customers and the EPA that they can be trusted to make ecofriendly vehicles. FINAL PROJECT PAPER PROPOSAL 4 References Biesecker, M., & Krisher, T. (2017, July 27). VW and regulators agree on fix for cars in cheating scandal. Retrieved from Phy.org: https://phys.org/news/2017-07-vw-carsscandal.html Ewing, J. (2016, June 16). Volkswagen Looks to Deal With Cost Problems, but Faces Constraints. The New York Times. Hotten, R. (2015, December 10). Volkswagen: The scandal explained. BBC News.
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Running head: INFORMATION STRATEGIC PLAN

INFORMATION STRATEGIC PLAN
First Name, Last Name
Institution
Course
Prof
Due date

1

2

INFORMATION STRATEGIC PLAN
Information Strategic Plan
Purpose

The purpose of this paper is to investigate the drawbacks which are associated with the current
Customer management System at Capital retailers Inc. With the current competitive business
environment which is marks most players in the retail industry the importance of having an
automated system in place which is able to address customer requests as well provide reliable
and timely feedback cannot be overlooked. Coa and Yourdan (2011,p.144)observes that
modern customers need a system which is able to offer them guidance such as provision of
information regarding the products or services which they are interested in at a timely basis. In
this light, through investigating the current system

followed by developing an interactive

system which is able to address the current drawbacks on the Capital management system which
is characterized with customers havin...


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