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assignment is posted below
textbook: Slack, N., Brandon-Jones, A., Johnston, R. (2016). Operations Management. 8th ed. Pearson. ISBN: 9781292098678
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Running Head: OPERATIONAL EXCELLENCE
Operational excellence
Name:
Institutional Affiliation:
Date:
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OPERATIONAL EXCELLENCE
Operational excellence
Overview of the company
Petco, a short name for Petco Animal Supplies, Inc., refers to a US-based retail private
company that deals with the delivery of diverse products and a variety of animals. The firm
stands in the leading position regarding the delivery of pet-related products and services. As a
private entity, the firm has a history of over 50 years of operations in which it delivered and
continues to provide a diverse set of products and live pets to the esteemed customers. Some of
the products and services that the company offers include medical supplies among other
commodities meant to make life easier and friendly to the owners. Since its establishment in
1965, the firm operates under 1500 locations and a total of 2500 employees.
Problem identified
Although the company boasts a more significant market share in the industry, the
company faces a variety of challenges which in the long run would contribute a large part
towards its fail...