Ch. 5 Case Study Computerized Health Information

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Home Health of America is about to implement the new EHR. This EHR will be used by all of the nurses, nursing aides, therapists, and other staff members who work with patients in the patient’s home. It will also be accessed in the home office for billing and other administrative purposes. The chief executive officer mandated the big bang go-live strategy. He also mandated that the go-live begin on Monday, which is their busiest day. His thoughts were that if the EHR could handle Monday, then it could handle anything. The users ran into several problems on the first day. Some of the functionality did not work, the cellular connections used to connect to the IS did not work at some of the homes, and the documentation was slow, which prevented them from seeing the patients in a timely manner. They had planned for some overtime as they knew that documenting in the new EHR would be slower. The overtime ended up being twice what was expected and they still did not see three of the patients. The decision was made to go back to the paper system while the problems were worked out.


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Student Name: Assignment: Ch. 5: Case Study Assignment. Available: Friday, September 21 – Sunday, September 30, 2018 11:59pm. Due: Sunday, September 30, 2018 11:59pm. Assignment Instructions: 1. Use this worksheet to provide your written responses for the assignment. 2. Make yourself familiar with the Computerized Health Records Writing rubric. 3. Provide a well thought out summary response in your own words for the case study assignment. 4. Use your textbook chapter so that you fully understand the assignment and respond appropriately. In addition, you may use the internet when you want to expand further on your learning. 5. At the end of your summary, note references used (textbook: page numbers. Internet: web address providing a link to the specific information you used.) 6. Submit to the designated assignment folder by the specified due date and time. Chapter 5 Case Study: Home Health of America is about to implement the new EHR. This EHR will be used by all of the nurses, nursing aides, therapists, and other staff members who work with patients in the patient’s home. It will also be accessed in the home office for billing and other administrative purposes. The chief executive officer mandated the big bang go-live strategy. He also mandated that the go-live begin on Monday, which is their busiest day. His thoughts were that if the EHR could handle Monday, then it could handle anything. The users ran into several problems on the first day. Some of the functionality did not work, the cellular connections used to connect to the IS did not work at some of the homes, and the documentation was slow, which prevented them from seeing the patients in a timely manner. They had planned for some overtime as they knew that documenting in the new EHR would be slower. The overtime ended up being twice what was expected and they still did not see three of the patients. The decision was made to go back to the paper system while the problems were worked out. Case Study Question Student Summary Question 1: Identify the implementation issues in the case. Question 2: If you worked for Home Health of America and the chief executive officer mandated the big bank go-live strategy, what would you have done?
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Computerized health information case study
Question 1
Health information technology is rapidly changing and is revolutionizing on how
clinicians primarily in ambulatory care do practice medicine. Well. Electronic health records do
permit electronic documentation for historical and current health records, referrals, tests, and
medical treatments while at the same time enabling health practitioners to order medications and
tests electronically (Hodgkins, 2018). Quite often, during the introduction...


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