Description
Write a 700- to 1,050-word journal entry in narrative style describing the role of nonverbal communications in your workplace.
Describe three situations involving nonverbal communication that you observed or experienced between a manager and subordinate. Detail the following for each situation:
- The setting, such as a conversation, presentation, or meeting. Describe the relationship between the participants, such as the boss and subordinate, peers, speaker, and audience.
- The nonverbal communications you observed and whether they were congruent with the verbal conversation. Where incongruence occurred, how might the participants have provided effective feedback to prevent the situation from recurring?
- The function or functions of the non-verbal communication, such as complementing, accenting, contradicting, repeating, regulating, or substituting. How did your non-verbal communication examples fulfill these functions?
- How unconventional language or word choice might have hindered the situations observed. Consider "shoptalk" and denotative versus connotative meanings.
- At least one listening technique the manager used. Was this an appropriate technique for this situation? Why or why not? What other effective listening techniques would you recommend for the manager in this situation?
Explanation & Answer
Kindly have a look at the below complete assignmnet and let me know if you need any clarifications. Thank you.
Outline
Introduction
Body
Conclusion
References
Running Head: NON-VERBAL COMMUNICATION
Non-verbal Communication
Student’s Name
Course
Instructor’s Name
Date
1
NON-VERBAL COMMUNICATION
2
Communication is a significant aspect of human life. Communication helps one express
their emotions, skills, and knowledge. Communication can either be through verbal or nonverbal. Nonverbal communication determines how a message is interpreted. Nonverbal
Communication between the manager and the subordinate staff may occur meetings, face to face
or through the phone (Kudesia & Elfenbein, 2013). The double entry journal below details the
setting (where and how non-verbal communication took place in my workplace), various types of
non-verbal communication, functions of non-verbal communication, barriers to effective
communication, and the techniques on can apply to listen effectively.
Topic/Summary
Explanation
1.
At the workplace, non-verbal communication
can take place either in a conversation, in a
meeting or during a presentation. These three
situations will define the kind of nonverbal
cues that can be used in each situation. The
kind of non-verbal cues used also depend...
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