Computers in Human Behavior 71 (2017) 189e195
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Computers in Human Behavior
journal homepage: www.elsevier.com/locate/comphumbeh
Parental mediation, cyberbullying, and cybertrolling: The role of
gender
Michelle F. Wright a, b, *
a
b
Department of Psychology, Pennsylvania State University, USA
Faculty of Social Studies, Masaryk University, Czech Republic
a r t i c l e i n f o
a b s t r a c t
Article history:
Received 20 October 2016
Received in revised form
26 January 2017
Accepted 28 January 2017
Available online 3 February 2017
Researchers are concerned with identifying the risk and protective factors associated with adolescents'
involvement in cyberharassment. One such factor is parental mediation of children's electronic technology use. Little attention has been given to how different parental mediation strategies (i.e., instructive,
restrictive, co-viewing) relate to adolescents' cyberharassment (i.e., cyberbullying, cybertrolling)
perpetration and victimization, and how gender might impact these associations. To this end, the present
study examined the moderating effect of gender on the longitudinal association between parental
mediation strategies and adolescents' cyberharassment involvement. This focus was examined using a
sample of 568 (53% female) adolescents from the 8th grade in the United States. The association between
restrictive mediation and cybervictimization was more positive for girls when compared to boys, while
the relationship between instructive mediation and cybervictimization was more negative for girls than
for boys. The findings underscore the importance of considering parents in adolescents' cyberharassment
involvement.
© 2017 Elsevier Ltd. All rights reserved.
Keywords:
Cybertrolling
Cyberbullying
Cybervictimization
Adolescent
Parental mediation
1. Introduction
Cyberharassment is a risk factor associated with adolescents'
electronic technology use. Cyberharassment involves an assortment of behavioral risks, including cyberbullying and cybertrolling
(Bhem-Morawitz & Schipper, 2015). To mitigate the risk factors
associated with adolescents' electronic technology use, many parents have increased their supervision of their children's online
lives. Parental mediation reduces adolescents experience of
cybervictimization (Lwin, Stanaland, & Miyazaki, 2008; Mesch,
2009; Wright, 2015). Less attention has been given to how
parental mediation relates to adolescents' cyberbullying perpetration, although a few studies have found negative associations
(Chng, Liau, Khoo, & Li, 2014). It is also unclear how various
parental mediation strategies (i.e., restrictive, co-viewing, instructive) might reduce adolescents' risk of cyberbullying involvement.
Little attention has been given to predictors of cybertrolling, and
parental mediation might be one such predictor. Girls typically
report more parental mediation (Livingstone & Helsper, 2008).
* Department of Psychology, Child Study Center, Pennsylvania State University,
University Park, PA 16801, USA.
E-mail address: mfw5215@psu.edu.
http://dx.doi.org/10.1016/j.chb.2017.01.059
0747-5632/© 2017 Elsevier Ltd. All rights reserved.
Thus, it is also important to understand how gender might impact
the relationships between parental mediation and cyberbullying
and cybertrolling. To this end, the present study examined the
moderating effect of gender on these associations, utilizing a longitudinal design and different types of parental mediation
strategies.
2. Literature review
2.1. Cyberharassment
Cyberharassment is defined as “computer-mediated obscene
comments, sexual harassment, and generally harassing behaviors
aimed at debasing and/or driving out a virtual world user” (BhemMorawitz & Schipper, 2015 p. 2). Such behaviors can include
flaming, nasty comments in chatrooms, offensive emails, or harassing blog posts. Furthermore, cyberharassment is a broad term
for an array of negative and hostile online behaviors, including
cyberbullying and cybertrolling.
Typically conceptualized as an extension of face-to-face
bullying, cyberbullying involves malicious behaviors carried out
through a variety of information and communication technologies,
such as instant messaging tools, social networking sites, gaming
190
M.F. Wright / Computers in Human Behavior 71 (2017) 189e195
consoles, text messages and cell phones, email, and websites
(Smith et al., 2008). These malicious behaviors are often tormenting
threatening, and/or perceived as harassing by a victim or a group of
victims (Dooley, Pyzalski, & Cross, 2009; Grigg, 2010). Other examples of cyberbullying include sharing secrets about the victim,
spreading nasty rumors, and threatening to harm someone (Ybarra
& Mitchell, 2004). Similar to traditional forms of face-to-face
bullying, cyberbullying often involves repetition of the behavior
or behaviors and sometimes an imbalance of power between the
victim and the perpetrator. The concept of repetitiveness is complex in the cyber context because it is possible to share harassing
messages or videos one time or multiple times and with one person
or multiple people (Nocentini et al., 2010; Smith, Del Barrio, &
Tokunaga, 2013; Vandebosch & van Cleemput, 2008). In addition,
recipients of such messages or videos can also choose to re-share
such content. Cyberbullying has received increased attention
because of its linkages to depression, anxiety, loneliness, suicidal
ideation and attempts, poor academic performance, and alcohol
and drug use (Bauman, Toomey, & Walker, 2013; Campbell, Spears,
Slee, Butler, & Kift, 2012; Huang & Chou, 2010; Wright, 2016).
Gender differences in cyberbullying perpetration and cybervictimization are mixed. Some researchers (e.g., Boulton, Lloyd, Down,
& Marx, 2012; Li, 2007; Ybarra, Diener-West, & Leaf, 2007) have
found that boys were more often cyberbullies, while girls were
more likely than boys to report cybervictimization (e.g., Adams,
2010; Hinduja & Patchin, 2007; Kowalski & Limber, 2007). However, opposite patterns have been found in other research. In
particular, girls in some samples have self-reported more cyberbullying perpetration when compared to boys (e.g., Cao & Lin, 2015;
Dehue, Bolman, & Vollink, 2012; Pornari & Wood, 2010). Other
researchers (e.g., Akbulut, Sahin, & Eristi, 2010; Del Rey et al., 2016;
Sjurso, Fandream, & Roland, 2016) have found that boys were more
often cybervictims than girls. No gender differences in cyberbullying involvement have been found in other research as well (e.g.,
Beran & Li, 2005; Didden et al., 2009; Marcum, Higgins, Freiburger,
& Ricketts, 2012; Wright & Li, 2013). Gender has continued to be an
inconsistent predictor of cyberbullying involvement.
Cybertrolling is defined as “the practice of behaving in a
deceptive, destructive, or disruptive manner in a social setting on
the internet with no apparent instrumental purpose” (Buckels,
Trapnell, & Paulhus, 2014). Few studies have focused on examining cybertrolling. In one study, Shachaf and Hara (2010) identified boredom, attention seeking, revenge, pleasure, and a desire
to cause damage to the community as underlying motivations for
engaging in cybertrolling. In addition, aggression, deception,
disruption, and success have also been identified as characteristics of cybertrolling (Hardarker, 2010). Cybertrolling is distinguishable from cyberbullying or other forms of cyberharassment
due to the pointlessness and disruptiveness of such behavior
(Buckels et al., 2014). The intention of cybertrolls is not typically
well-known, unlike cyberbullying in which the perpetrator is
intending to harm the victim or victims (Lenhardt, 2013). Little
attention has been given to the predictors of cybertrolling.
Buckels et al. (2014) conducted one of the few studies to examine
predictors of cybertrolling among adults. Their focus was on the
association between cybertrolling and the Dark Triad of Personality (i.e., sadism, psychopathy, Machiavellianism, narcissism).
Findings revealed that cybertrolling was related positively to
sadism, psychopathy, and Machiavellianism. Furthermore, sadism
was the one personality trait that was consistently associated
with cybertrolling. Consequently, Buckels et al. suggest that
cybertrolling might be an example of everyday sadism. It is unclear how gender might impact adolescents’ involvement in
cybertrolling as little attention has been given to this topic.
Additional research should focus on the potential risk and
protective factors associated with cybertrolling as well as
whether such factors might differ from cyberbullying and how
gender could influence such differences.
2.2. Parental mediation
Investigating parental mediation in relation to cyberbullying
and cybertrolling provides the opportunity to investigate both risk
and protective factors associated with these behaviors. Defined as
using an assortment of prevention strategies to manage children's
relationship with electronic media, parental mediation involves
setting rules concerning their children's use of electronic media
(Livingstone & Helsper, 2008). Such strategies might involve discussing appropriate use and setting limits on their children's
electronic media use (Dehue et al., 2012). For parental mediation to
be effective, parents must maintain an open dialogue with their
children concerning appropriate content to view and how to use
online tools. Some parents set rules regarding negative online behaviors, like cyberbullying. Three parental mediation strategies
have also been identified in the literature, including restrictive, coviewing, and instructive (Arrizabalaga-Crespo, Aierbe-Barandiaran,
& Medrano-Samaniego, 2010). Restrictive mediation is defined as
parents' use of strategies employed to prevent children's access to
certain online content. On the other hand, co-viewing mediation
involves parents accessing online content with their children,
although they might not discuss the content that they encounter.
Parents who use instructive mediation maintain an active and
continuing dialogue with their children regarding online content
and the risks associated with electronic technology use.
Attention has been given to parental mediation strategies as
some strategies are effective for reducing adolescents' cyberbullying involvement. In one study, Mesch (2009) found that parents'
use of monitoring strategies concerned their children's access to
appropriate and inappropriate websites. Specifically, parents discussed which websites their children were allowed to visit. When
such strategies were implemented, their children experienced
lower levels of cybervictimization.
Other research has corroborated the negative relationship between cybervictimization and high levels of parental mediation
(Chng et al., 2014; Wright, 2015). In their study, Chng et al. (2014)
examined active and restrictive parental mediation, and the role of
these strategies in cyberbullying. Both parental mediation strategies reduced adolescents' risk of cyberbullying perpetration.
However, these patterns were found for boys only and not girls,
although girls reported higher levels of parental mediation when
compared to boys. Such a finding suggests the importance of also
considering gender when examining parental mediation strategies
and how such strategies reduce adolescents' risks. They did not
investigate how these various parental mediation strategies might
mitigate adolescents' risk of cybervictimization. It is unknown
how parental mediation might influence cybertrolling. Like
cyberbullying, parental mediation might reduce adolescents’ risk
of cybertrolling. Given that some parents communicate with their
children about appropriate online behavior, it is likely that
cybertrolling might be another behavior which is discussed with
their children.
2.3. The present study
Follow-up research should be conducted to better understand
the longitudinal relationships between parental mediation strategies (i.e., restrictive, co-viewing, instructive) and cyberbullying and
cybertrolling perpetration and victimization, and how gender
might impact these associations. To this end, the present study had
the following aims:
M.F. Wright / Computers in Human Behavior 71 (2017) 189e195
(1) to examine the relationships between parental mediation
strategies and cyberbullying perpetration and victimization.
(2) to investigate the relationships between parental mediation
strategies and cybertrolling perpetration and victimization.
(3) to examine the moderating role of gender in these
associations.
The pattern of these relationships were examined over one year
among adolescents. Data were first collected in the Spring of 7th
grade and the next set of data were collected in the Spring of 8th
grade.
3. Methods
3.1. Participants
The participants for this study were 568 (52% female; M
age ¼ 13.48 years) 8th graders from the Midwestern area of the
United States. Their schools were located within predominantly
middle-class neighborhoods. Participants primarily self-identified
as White (73%), Latino/a (20%), Black/African American (5%), Asian
(1%), and biracial (1%). Around 20%e31% of students at the schools
qualified for free or reduced cost lunch. No income data was
gathered.
3.2. Procedures
Schools were recruited from a list of over 150 public middle
schools located in the suburbs of a large Midwestern city. Of this
list, 10 middle schools were randomly selected. The school principals at these 10 middle schools were sent an email. The email
described the study's purpose, what adolescents would be expected to do, and how long adolescents would participate in the
study. Six school principals expressed their intention to have their
students participate in the study. The principal investigator setup a
meeting with school principals and 7th and 8th grade teachers to
discuss the project, what adolescents would do if they were to
participate, and the length of data collection. Classroom announcements were made to made to the 7th grade classes, which
explained how important adolescents' participation is, what they
would do, the confidentiality and privacy of their answers, and how
long they would participate in the study. A total of 713 parental
permission slips were sent home with adolescents. The parental
permission slip explained the nature of the study. There were 578
parental permission slips returned with permission, 13 that were
returned without permission, and 2 that were unreturned.
During the Spring of 7th grade, adolescents participated in the
first wave of data collection (Time 1; T1). Some adolescents (n ¼ 11)
were absent on the first day of data collection. Of these, 10 were
able to complete the questionnaires on a make-up day. Before
completing the questionnaires, adolescents provided their assent
and they were allowed to ask questions in private, if they desired.
They completed questionnaires on their demographic background
(i.e., age, gender, ethnicity), self-reported cyberharassment (i.e.,
cyberbullying perpetration, cybervictimization, cybertrolling
perpetration, cybertrolling victimization), and parental mediation
of their technology use at the first wave. A total of 577 adolescents
participated during the first wave of data collection.
One year later, during the Spring of 8th grade, adolescents
participated in the second wave of data collection (Time 2; T2). A
letter was sent home to parents reminding them on their child's
participation in the study. Parents wishing to no longer have their
child participate in the study were asked to return the letter back to
their child's school with their child's name written on it. There were
no letters returned to the school. For the second wave of data
191
collection, ten adolescents did not participate because they had
moved away. A total of 568 adolescents participated at the second
wave. They completed the self-reported cyberharassment
questionnaire.
The study was approved by the principal investigator's university's IRB. Permission was also granted from three of the school
districts, while the other three schools had principal permission.
APA ethical standards were followed throughout this study.
3.3. Measures
3.3.1. Parental mediation strategies
Adolescents were asked how often they perceived their parents
as being involving in their technology use (Arrizabalaga-Crespo
et al., 2010). There were 8 items included for this questionnaire,
which were rated on a scale of 1 (completely disagree) to 5
(completely agree). The questionnaire included three subscales:
restrictive mediation, co-viewing mediation, and instructive
mediation. Four items were included for restrictive mediation,
including “My parents impose a time limit on the amount of time
that I surf the internet”. Three items were included on the coviewing mediation subscale. A sample item from this subscale
included “My parents surf the internet with me”. There were two
items included for the instructive mediation subscale (e.g., “My
parents show me how to use the internet and warn me about the
risks). This questionnaire was administered in the 7th grade only.
Cronbach's alphas were 0.88 for restrictive, 0.83 for co-viewing, and
0.80 for instructive.
3.3.2. Self-reported cyberharassment
This questionnaire assessed how often adolescents perpetrated
and experienced cyberbullying and cybertrolling, yielding four
subscales: cyberbullying perpetration, cybervictimization, cybertrolling perpetration, and cybertrolling victimization. Sixteen items
were included on this questionnaire (Wright & Li, 2013). There
were 12 items for cyberbullying, 6 for cyberbullying perpetration
(e.g., “I called someone insulting names online or through text
messages”) and 6 for cybervictimization (e.g., “Someone called me
insulting names online or through text messages”). Four items were
included for cybertrolling, 2 for cybertrolling perpetration (i.e.,
purposefully upsetting people online with the intent to trigger an
emotional response, purposefully starting arguments online with
the intent to trigger an emotional response) and 2 for cybertrolling
victimization (i.e., were upset by something someone purposefully
wrote online to get an emotional response, were upset by a purposeful argument online intended to trigger an emotional
response). This questionnaire was administered in the 7th and 8th
grades. All items were rated on a scale of 1 (Never) to 5 (All of the
time). Cronbach's alphas were 0.88 for T1 cyberbullying perpetration, 0.87 for T2 cyberbullying perpetration, 0.92 for T1 cybervictimization, 0.92 for T2 cybervictimization, 0.78 for T1 cybertrolling
perpetration, 0.77 for T2 cybertrolling perpetration, and 0.74 for T1
and T2 cybertrolling victimization.
3.4. Analytic plan
Before conducting the analyses, analysis of variances (ANOVA)
were conducted to examine differences among the six schools on
the variables of restrictive mediation, co-viewing mediation,
instructive mediation, T1 and T2 cyberbullying perpetration, T1
and T2 cybervictimization, T1 and T2 cybertrolling perpetration,
and T1 and T2 cybertrolling victimization. No differences were
found among any of the schools concerning each of these variables.
Readers interested in more information about these analyses are
urged to contact the author. Confirmatory factor analysis was
192
M.F. Wright / Computers in Human Behavior 71 (2017) 189e195
conducted to examine the measurement model using Mplus 7.3.
The model had adequate fit, c2 ¼ 688.04, df ¼ 703, p ¼ n.s.,
CFI ¼ 0.98, TLI ¼ 0.97, RMSEA ¼ 0.04, SRMR ¼ 0.03. The factor
loadings had good magnitudes and were significant (ps < 0.001).
The items served as indicators for the latent variables in the
structural regression model. For the structural regression model,
paths were added from T1 parental mediation strategies (i.e.,
restrictive, instructive, co-viewing) to T2 cyberharassment (i.e.,
cyberbullying perpetration, cybervictimization, cybertrolling
perpetration, cybertrolling victimization). T1 cyberharassment
variables were allowed to predict their respective T2 variable.
Gender was added as a moderator between T1 parental mediation
strategies and T2 cyberharassment. Interactions were further
examined using the Interaction program, if the interaction was
significant. This program provides the significance of the unstandardized simple regression slopes and display graphical representations of the simple slopes.
4. Results
Descriptive statistics and correlations were conducted among all
variables in the study (see Table 1). The mean of restrictive mediation was 2.76, and 2.63 and 2.58 for co-viewing mediation and
instructive mediation, respectively. Means were also conducted for
cyberbullying and cybertrolling perpetration and victimization. The
following means were obtained: 2.03 for T1 cyberbullying perpetration, 2.67 for T1 cyberbullying victimization, 2.18 for T2 cyberbullying perpetration, 2.71 for T2 for cyberbullying victimization,
1.93 for T1 cybertrolling perpetration, 1.86 for T1 cybertrolling
victimization, 1.99 for T2 cybertrolling perpetration, and 1.90 for
cybertrolling victimization. All variables were correlated with each
other, except for a few. T1 restrictive mediation was not associated
with T1 co-viewing mediation and T2 cybertrolling victimization.
T1 co-viewing mediation was not related to T2 cybertrolling
victimization. In addition, T1 instructive mediation was not associated with T1 and T2 cyberbullying perpetration, and T1 and T2
cybertrolling perpetration. T1 cyber aggression perpetration was
not related to T2 cybertrolling victimization. T2 cybervictimization
was not associated with T2 cybertrolling perpetration and victimization. T1 cybertrolling perpetration was unrelated to T2 cybertrolling victimization.
To address the study's aims, a structural regression model was
created. The model demonstrated adequate fit, c2 ¼ 991.38,
df ¼ 881, p ¼ n.s., CFI ¼ 0.97, TLI ¼ 0.96, RMSEA ¼ 0.04, SRMR ¼ 0.03
(see Fig. 1 for a model depiction and Table 2 for all statistics). T1
restrictive (b ¼ 0.23, p < 0.001) and co-viewing (b ¼ 0.30,
p < 0.05) mediation were associated negatively with T2
Fig. 1. Structural regression model for the associations among Time 1 (T1) parental
mediational strategies (i.e., restrictive, co-viewing, instructive) and Time 2 (T2)
cyberbullying and cybertrolling perpetration and victimization.
cyberbullying perpetration. On the other hand, T1 restrictive
mediation was related positively with T2 cybertrolling perpetration
and cybervictimization (b ¼ 0.30, p < 0.001). Furthermore, T1 coviewing mediation was associated negatively with T2 cybervictimization (b ¼ 0.19, p < 0.05) and T2 cybertrolling perpetration
(b ¼ 0.26, p < 0.001). T1 instructive mediation was related
negatively to T2 cybervictimization (b ¼ 0.19, p < 0.05) and
cybertrolling victimization (b ¼ 0.32, p < 0.001).
Gender was examined as a moderator in the relationships between parental mediation strategies and the different forms of
cyberharassment (i.e., cyberbullying perpetration, cybervictimization, cybertrolling perpetration, cybertrolling victimization). The
moderation effect was significant for T1 restrictive mediation and
T2 cybervictimization (b ¼ 0.16, p < 0.05) and T1 instructive
mediation and T2 cybervictimization (b ¼ 0.17, p < 0.05). The association between T1 restrictive mediation and T2 cybervictimization was more negative for girls. In contrast, the relationship
between T1 instructive mediation and T2 cybervictimization was
more positive for girls.
Table 1
Correlation among variables in the study.
1. T1 Restrictive
2. T1 Co-viewing
3. T1 Instructive
4. T1 CBP
5. T1 CBV
6. T2 CBP
7. T2 CBV
8. T1 CTP
9. T1 CTV
10. T2 CTP
11. T2 CTV
M (SD)
1
2
3
4
5
6
7
8
9
10
11
e
0.03
-0.25**
-0.32***
0.41***
-0.35***
0.38***
0.31***
0.17*
0.24**
0.10
2.76 (0.81)
e
-0.33***
-0.33***
-0.25**
-0.30***
-0.24**
-0.30***
-0.16*
-0.29**
0.08
2.63 (0.98)
e
0.11
-0.28***
0.08
-0.25**
0.05
-0.33***
0.04
-0.29***
2.58 (1.01)
e
0.26**
0.39***
0.42***
0.29***
0.17*
0.33***
0.13
2.03 (0.55)
e
0.29***
0.33***
0.23**
0.29***
0.16*
0.25**
2.67 (0.61)
e
0.26**
0.29***
0.16*
0.25**
0.20*
2.18 (0.69)
e
0.18*
0.19*
0.13
0.10
2.71 (0.60)
e
0.20*
0.36***
0.15
1.93 (0.61)
e
0.17*
0.33***
1.86 (0.81)
e
0.18*
1.99 (0.70)
e
1.90 (0.73)
Note. T1 ¼ Time 1; T2 ¼ Time 2; CBP ¼ Cyberbullying perpetration; CBV ¼ Cyberbullying victimization; CTP ¼ Cybertrolling perpetration; CTV ¼ Cybertrolling victimization.
*
p < 0.05. **p < 0.01. ***p < 0.001.
M.F. Wright / Computers in Human Behavior 71 (2017) 189e195
193
Table 2
Standardized coefficients for structural regression model.
Main Effects
T1 Restrictive Mediation
T1 Co-Viewing Mediation
T1 Instructive Mediation
Interactions
T1 Restrictive Mediation Gender
T1 Co-Viewing Mediation Gender
T1 Instructive Mediation Gender
Covariates
T1 Cyberbullying perpetration
T1 Cyberbullying victimization
T1 Cybertrolling perpetration
T1 Cybertrolling victimization
T2 Cyberbullying perpetration
T2 Cyberbullying victimization
T2 Cybertrolling perpetration
T2 Cybertrolling victimization
0.23***
0.30***
0.05
0.30***
0.19*
0.31***
0.18*
0.26**
0.11
0.03
0.13
0.32***
0.02
0.03
0.01
0.16*
0.10
0.17*
0.05
0.11
0.10
0.03
0.02
0.05
0.43***
e
e
e
e
0.48***
e
e
e
e
0.44***
e
e
e
e
0.32***
Note. T1 ¼ Time 1; T2 ¼ Time 2; CBP ¼ Cyberbullying perpetration; CV ¼ Cybervictimization; CTP ¼ Cybertrolling perpetration; CTV ¼ Cybertrolling victimization.
*
p < 0.05. **p < 0.01. ***p < 0.001.
5. Discussion
This study investigated the associations between parental
mediation strategies (i.e., instructive, co-viewing, restrictive) and
cyberharassment (i.e., cyberbullying and cybertrolling perpetration
and victimization). The moderating effect of gender in these relationships was also examined. Consistent with the previous literature, some parental mediation strategies were related positively to
cyberharassment, while some strategies were associated negatively
with these behaviors (Chng et al., 2014; Wright, 2015). Parental
mediation might function as a form of social support (Livingstone,
€rzig, & Olafsson,
Haddon, Go
2011). It provides adolescents with the
opportunity to discuss various negative situations that they
encounter through electronic technologies. Parents are able to
discuss strategies that have the potential to mitigate or reduce their
children's exposure to cyberharassment (Wright, 2015). Furthermore, parents who take an active role in their children's digital lives
might also provide guidance on appropriate online behaviors. Such
guidance might help to reduce adolescents' perpetration of cyberharassment. Actively taking a role in adolescents' digital lives might
further encourage adolescents to seek out social support and
guidance from their parents regarding the potential exposure and
experience of various online risks (Nikken & de Haan, 2015; Talves
& Kalmus, 2015).
There were a few distinctive findings from the present study. For
instance, T1 restrictive mediation was related negatively to T2
cyberbullying perpetration. On the other hand, this type of mediation was associated positively with T2 cybervictimization and
cybertrolling victimization. Restrictive mediation concerns parents'
use of strategies that prevent their children's access to online
content (Arrizabalaga-Crespo et al., 2010). Such prevention of adolescents' online content seems to reduce their perpetration of
cyberbullying one year later. It might be likely that parents are
sources of information regarding what content adolescents should
avoid online, and this knowledge could lead to future conversations
about online activities (Chng et al., 2014; Nikken & de Haan, 2015).
Restricting adolescents' online activities might reduce their opportunities for perpetrating negative behaviors. In contrast,
restrictive mediation might not prevent cybervictimization and
cybertrolling victimization. Although it might be that restrictive
mediation strategies prevent adolescents from accessing various
online content, this strategy might not involve sharing methods to
mitigate the potential for victimization by cyberharassment.
Restrictive mediation might be similar to the overprotective
parenting style. The overprotective parenting style involves
parenting behaviors that do not encourage children to develop
autonomy, problem-solving skills, and social skills (Clarke, Cooper,
& Creswell, 2013; Lereya, Samara, & Wolke, 2013). Overprotective
parenting also involves fear. Such fear leaves children vulnerable to
risks, particularly cyberharassment. The exposure to risky online
behaviors is probably inevitable and parents who use restrictive
mediation strategies might not allow their children to develop
strategies for dealing with these situations (Smahel & Wright,
2014). Restrictive mediation might prevent adolescents from
accessing content, which reduces their risk of perpetrating cyberbullying, while these strategies do not involve sharing methods for
avoiding or dealing with these behaviors. Mesch’s (2009) study
provided some evidence that parents enforce strict rules regarding
their children's access to online content, but that they rarely discuss
strategies for dealing with the exposure to negative online interactions. Follow-up research should be conducted on restrictive
mediation and the differential associations of these strategies to
cyberharassment perpetration and victimization.
T1 co-viewing mediation was related negatively to all forms of
T2 cyberharassment, except cybertrolling victimization. Coviewing mediation involves parents using electronic technologies
with their children (Arrizabalaga-Crespo et al., 2010). Parents who
use this strategy are not likely to discuss content with their children, though they might discuss ways to deal with such content.
Such minimal levels of intervention might reduce adolescents’ risk
of experiencing cybervictimization. Furthermore, co-viewing
mediation involves high levels of monitoring and supervision,
which might prevent adolescents from having the opportunity to
engage in cyberhassment.
T1 instructive mediation was negatively associated with T2
cyberharassment victimization. However, no significant associations were found between this form of mediation and T2 cyberharassment perpetration. Instructive mediation involves parents
and their children being actively involved in communication about
electronic technologies (Arrizabalaga-Crespo et al., 2010). This form
of mediation involves parents who discuss the risk of using electronic technologies and various strategies for avoiding these risks
(Mesch, 2009; Nikken & de Haan, 2015; Talves & Kalmus, 2015).
Consequently, adolescents might avoid situations that could
potentially be problematic and if they do encounter such situations
they are able to mitigate the effects and potentially reduce their
exposure in the future. These parents might also discuss ways to
encourage appropriate online interactions and the consequences of
engaging in negative online behaviors. Due to such discussions,
adolescents might begin to think about their online actions before
impulsively responding or initiating cyberharassment. Furthermore, parents who stress the consequences of negative online behaviors might also have adolescents who think about their actions
before performing them and are concerned with the consequences
194
M.F. Wright / Computers in Human Behavior 71 (2017) 189e195
of their actions.
We are better able to understand the relationships among the
variables in this study by examining the moderating effects of
gender. In particular, there were gender differences in the associations between T1 parental mediation and T2 cybervictimization.
The association between T1 restrictive mediation and T2 cybervictimization was more positive for girls when compared to boys.
On the other hand, the relationship between T1 instructive mediation and T2 cybervictimization was more negative for girls in
comparison to boys. A potential reason for these findings might be
that girls typically report more restrictive and instructive parental
mediation when compared to boys (Chng et al., 2014; Mesch, 2009;
Wright, 2015). Parents might believe that online interactions are
potentially riskier for girls than for boys, due to their belief that girls
might be more vulnerable to exploitation online. Such beliefs might
increase the likelihood that parents implement mediational strategies with their daughters more often than with their sons.
Moderation effects were not found for parental mediation, and
cyberbullying perpetration, cybertrolling perpetration, and cybertrolling victimization. It is unclear why gender did not impact the
association between parental mediation and cyberbullying perpetration and cybertrolling involvement. More research attention
should be given to the role of parental mediation in cyberbullying
perpetration. Most of the research focuses on how parental mediation can reduce adolescents' exposure to cyberbullying victimization. Restrictive, instructive, and co-viewing mediation strategies
might involve more opportunities for parents to discuss strategies
to mitigate or reduce adolescents' vulnerability to online risks,
including cyberbullying. These strategies might not have a role in
reducing adolescents' perpetration of cyberbullying. Given that
cybertrolling often occurs for no apparent reason, it could be that
neither girls or boys are likely to engage in these behaviors, despite
their parents’ use of mediational strategies. Additional research
should focus on cybertrolling and the predictors of these variables.
This research should also focus on strategies to prevent or reduce
cybertrolling.
5.1. Limitations and future directions
The present study relied on self-reports to assess cyberharassment and parental mediation. Self-reports are subject to biases, and
therefore follow-up research should include multiple informants to
assess cyber behaviors and parental mediation strategies. The study
involved a two-wave longitudinal design. Although general patterns were found concerning the associations among the variables,
additional research should be conducted to better understand the
relationships between these variables and how parental mediation
might impact cyberharassment over time. Furthermore, parental
mediation might change as children become adolescents. Therefore, longitudinal studies should be designed to investigate changes
in parental mediation over time and how mediation might relate to
cyberharassment. The quality of the parent-adolescent relationship
and parenting styles might impact parental mediation and adolescents' cyberharassment involvement. Thus, additional research
should be conducted to investigate how parent-adolescent relationships and parenting styles might influence the association
between parental mediation and cyberharassment. Cultural background might also have a role in parents’ use of technology mediational strategies, and these strategies might also vary based on the
gender of the child. Follow-up research should be conducted to
better understand the role of culture in technology mediation.
6. Conclusions
This study examined the moderation of gender in the
associations between parental mediation (i.e., instructive, restrictive, co-viewing) and cyberharassment. The findings from the study
suggested that the impact of parental mediation on adolescents'
cyberharassment depends on the type of behavior. Furthermore,
gender also had a role in these relationships. Taken together, the
results from this study indicate the importance of raising awareness of cyberharassment and how parental mediation might impact
adolescents' online behaviors. Parents have a supportive role in
adolescents' electronic technology use and such a role might prevent negative cyber behaviors. Furthermore, parents should be
involved in their children's electronic technology use as such
involvement reduces cyberbullying and cybertrolling perpetration
and victimization. The findings from the present study underscore
the importance of conducting more research on parenting youths in
the digital age.
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Health Communication
ISSN: 1041-0236 (Print) 1532-7027 (Online) Journal homepage: http://www.tandfonline.com/loi/hhth20
Social Representation of Cyberbullying and
Adolescent Suicide: A Mixed-Method Analysis of
News Stories
Rachel Young, Roma Subramanian, Stephanie Miles, Amanda Hinnant & Julie
L. Andsager
To cite this article: Rachel Young, Roma Subramanian, Stephanie Miles, Amanda Hinnant
& Julie L. Andsager (2017) Social Representation of Cyberbullying and Adolescent Suicide:
A Mixed-Method Analysis of News Stories, Health Communication, 32:9, 1082-1092, DOI:
10.1080/10410236.2016.1214214
To link to this article: https://doi.org/10.1080/10410236.2016.1214214
Published online: 26 Aug 2016.
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HEALTH COMMUNICATION
2017, VOL. 32, NO. 9, 1082–1092
http://dx.doi.org/10.1080/10410236.2016.1214214
Social Representation of Cyberbullying and Adolescent Suicide: A Mixed-Method
Analysis of News Stories
Rachel Younga, Roma Subramanianb, Stephanie Milesa, Amanda Hinnantb, and Julie L. Andsagerc
a
School of Journalism and Mass Communication, University of Iowa; bSchool of Journalism, University of Missouri; cSchool of Journalism and
Electronic Media, University of Tennessee
ABSTRACT
Cyberbullying has provoked public concern after well-publicized suicides of adolescents. This mixed-methods
study investigates the social representation of these suicides. A content analysis of 184 U.S. newspaper articles
on death by suicide associated with cyberbullying or aggression found that few articles adhered to guidelines
suggested by the World Health Organization and the American Foundation for Suicide Prevention to protect
against suicidal behavioral contagion. Few articles made reference to suicide or bullying prevention resources,
and most suggested that the suicide had a single cause. Thematic analysis of a subset of articles found that
individual deaths by suicide were used as cautionary tales to prompt attention to cyberbullying. This research
suggests that newspaper coverage of these events veers from evidence-based guidelines and that more work is
needed to determine how best to engage with journalists about the potential consequences of cyberbullying
and suicide coverage.
In public discourse, cyberbullying and suicide are causally
linked. In his eulogy for Missouri State Auditor Tom
Schweich, whose death by suicide was associated with a
rumor campaign about his religious affiliation, former U.S.
Senator John C. Danforth (2015) described Schweich’s political opponents as bullies, saying “We read stories about cyberbullying, and hear about young girls who kill themselves
because of it” (para. 31). In a blog post about Twitter “trolls”
who posted violent and harassing statements about his daughter, former Major League pitcher Curt Schilling justified making the names of these Twitter users public by saying “Young
women, and men, are KILLING themselves after being cyberbullied” (Schilling, 2015, para. 17). These examples and others
suggest that the cyberbullying/suicide link propels public concern and discussion and may also be used to justify punitive
actions against those who bully online.
Cyberbullying is defined generally as bullying that occurs
online, or more specifically, as an “aggressive, intentional act
carried out by a group or individual, using electronic forms of
contact, repeatedly and over time against a victim who cannot
easily defend him or herself” (Smith et al., 2008, p. 376). The
mediated nature of cyberbullying, which occurs using communication tools and platforms, distinguishes it from face-toface bullying (Ramirez, Eastin, Chakroff, & Cicchirillo, 2008).
Cyberbullying is a significant public health concern because of
its prevalence and its long-term negative health effects in both
victims and bullies (Herz, Donato, & Wright, 2013; Karch,
Logan, McDaniel, Floyd, & Vagi, 2013; Tokunaga, 2010). As
with the parent term bullying, cyberbullying is used primarily
to describe aggressive interactions among adolescents. Rates
CONTACT Rachel Young, MPH, PhD
rachel-young@uiowa.edu
Adler Journalism Building, Iowa City, IA 52242.
© 2017 Taylor & Francis
of cyberbullying perpetration and victimization among adolescents vary substantially among studies, based on how the
concept is defined and measured. A recent meta-analysis
found that from 5.3% to 31.5% of adolescents reported bullying others online, while 2.2% to 56.2% reported having been
bullied (Modecki, Minchin, Harbaugh, Guerra, & Runions,
2014).
Since the term cyberbullying emerged less than a decade ago,
the phenomenon has sparked news media coverage of adolescent
suicides preceded by cyberbullying. Suicide is the third most
common cause of death among 10- to 14-year-olds and the
second leading cause of death among 15- to 24-year-olds
(Centers for Disease Control and Prevention [CDC], 2011).
Suicidal ideation is also common among adolescents. In 2013,
13.6% of adolescent respondents in the Youth Risk Behavior
Surveillance Survey reported having made a plan about how
they would attempt suicide, and 8.0% had attempted suicide in
the year prior to the survey (CDC, 2014). From 2009 to 2013, the
time span covered by this study, the rate of adolescents seriously
considering suicide increased from 13.8% to 17.0% (CDC, 2014).
A national epidemiological survey of nonlethal suicidal behavior
in U.S. adolescents (e.g., suicidal ideation and attempts) found
that most had preexisting mental disorders (Nock et al., 2013).
News media coverage of suicide has been linked to increased
suicide rates among adolescents and adults, a phenomenon called
suicide contagion (Phillips, 1974; Romer, Jamieson, & Jamieson,
2006). Both the volume of coverage and specific elements of
coverage have been linked to increased suicide rates.
Problematic elements include providing identifying details about
victims as well as explicit details about the methods of suicide,
Assistant Professor, School of Journalism and Mass Communication, University of Iowa, 100
HEALTH COMMUNICATION
describing suicide as an epidemic or as increasing, focusing attention on a single suicide, and suggesting that suicide has a single
cause (Romer et al., 2006).
Although no published content analyses have yet examined
news stories about cyberbullying, news media coverage of
bullying and cyberbullying has also been criticized as alarmist
and oversimplified (Tenore, 2013). Media guidelines published at StopBullying.gov advise against simplifying the
issue by blaming or criminalizing those who bully, overstating
the problem, or implying that bullying is the sole cause of
suicide.
This study explores the social representation of suicides
associated with cyberbullying in news articles, using content
analysis to investigate the representation of these incidents on
a larger scale. This study’s use of mixed methods allows us to
look at representations in depth, as well as at how frequently
aspects of those representations, shown in past research to be
particularly salient in suicide coverage, occur in these news
stories. Although bullying and cyberbullying often co-occur
and it is thus impossible to draw a clear line between coverage
of the two, this article focuses on cyberbullying because of the
heightened public concern about it as a relatively new phenomenon and to discover how technologies that enable cyberbullying are portrayed in news media coverage.
Literature Review
Social Representation in News Media
Social representations refer to shared cognitive schema or
images that are developed and altered over time (Schmitz,
Filippone, & Edelman, 2003). As compared to other explications of schema, the emphasis is on “shared” and on the social
processes through which schema are set and reset (Sibley, Liu,
& Kirkwood, 2006). Social representations function as “reference points for the selection, categorization and organization
of social information and experiences” (Schmitz et al., 2003, p.
384), and they “give us a way of making sense of and so
constituting socially significant phenomena” (Howarth, 2006,
p. 69). Social representations are established and transformed
through two processes: anchoring and objectification
(Sammut & Howarth, 2014). Anchoring refers to the process
through which social representations are developed by associating novel or unfamiliar ideas with familiar categories or
images. By “identifying characteristics of the phenomenon
that are familiar,” the “unfamiliar becomes embedded in the
social classifications available in everyday communication”
(Schmitz et al., 2003, p. 385). Objectification refers to the
process through which social representations are set or reified.
Moscovici (1984), who originally defined the term “social
representations,” described objectifications as a means of
turning “something abstract into something almost concrete”
(p. 29).
The concept of social representation has particular resonance in analysis of news media coverage and relates to how
messages both “reflect and refract social attitudes” (Liebler,
Schwartz, & Harper, 2009, p. 665). Bauer and Gaskell (1999)
classified media as a type of formal communication through
which social representations are developed and distributed.
1083
Analysis of news media coverage is commonly used as a
method of discerning and describing social representations
(e.g., Joffe & Haarhoff, 2002; Len-Ríos, Bhandari, &
Medvedeva, 2014; Schmitz et al., 2003).
Social representations may develop as a way of making sense
of new threats. Joffe and Haarhoff (2002) identified social
representations of Ebola. They found that British broadsheet
newspapers emphasized structural features leading to Ebola’s
spread in Africa, while tabloids depicted the disease as fundamentally African and in opposition to Western practices. In
interviews with British adults, the salience of these representations differed by the type of newspaper participants read (Joffe
& Haarhoff, 2002), a finding that echoes the often-described
“frame setting” function of the news media (Scheufele, 1999).
Social representations of phenomena in news media may
also serve as prototypes (Schmitz et al., 2003). Gibbons and
Gerrard (1997) explain how images of prototypical individuals
influence behavior through social comparison, particularly
among adolescents. News coverage of suicides that implicates
cyberbullying as a causal factor may be especially salient to
adolescents, who are positioned as both the victims and perpetrators of cyberbullying.
News Media Coverage and Behavioral Contagion
Although news about suicide does not in itself cause suicide, it
can imply permission or invitation to those who are already at
risk, a phenomenon called suicide contagion (Colt, 2006).
This has sometimes been called a “copycat effect” or the
“Werther effect,” after the protagonist in Goethe’s novel The
Sorrows of Young Werther (1774), which is believed to have
triggered imitation suicides after its release (Phillips, 1974). A
meta-analysis of 42 studies found that this copycat effect was
4.03 times stronger for real than for fictional stories of suicide,
and stronger for print media than for television (Stack, 2003).
In addition, the behavioral contagion effect of suicide coverage in the mass media is strongest among adolescents (Gould,
Jamieson, & Romer, 2003; Phillips & Carstensen, 1986).
Suicide contagion operates through either of two mechanisms, by providing news audiences information about effective
methods of killing themselves or by lowering vulnerable individuals’ inhibition to commit the act (Jamieson, Jamieson, &
Romer, 2003). Research on whether news reports of suicide
serve as a catalyst for suicide is somewhat inconsistent (Stack,
2005). A study of suicides in urban areas following news
coverage of one suicide found evidence that the media may
influence some individuals to end their lives, though for
others it may provide some protection from doing so
(Romer et al., 2006). The varied content of media suicide
coverage may be one factor that determines suicide contagion
effects. In Austria, news stories about individuals who had
considered but had not attempted suicide were associated
with a decrease in suicide rates, while stories that mentioned
suicides were increasing were associated with an increase in
suicide rates (Niederkrotenthaler et al., 2010).
When suicide contagion does occur, the individuals most
susceptible to its effects are likely to be those most demographically similar to the victim, though others may be affected
as well (Gould et al., 2003). Thus, for young people, reporting
1084
R. YOUNG ET AL.
deaths by suicide can be especially problematic as younger
individuals are more likely to experience disinhibitory effects
from negative media messages, according to social learning
theory (Bandura, 2001). In a study of suicide coverage, 94% of
articles contained identifiable suicidal individuals (Tatum,
Canetto, & Slater, 2010). In other words, these articles provided enough social and personal details about the individual
that readers might identify closely with them as suicide models. From a social learning perspective, these articles may be
modeling suicidal behavior that could influence vulnerable
readers who might attempt to imitate these behaviors.
Preliminary research has suggested that Internet searches for
keywords related to method increase dramatically after news
reporting in which suicide methods are included (Chang,
Page, & Gunnell, 2011).
Journalists have been asked to exercise particular caution
when reporting incidents of suicide because these articles may
be more likely to include story elements found to be harmful,
such as detailed descriptions of the victim, speculation on
events preceding the suicide, or the method of suicide
(Pirkis, Blood, Skehan, & Dare, 2010). Governmental, news
media, public health, and advocacy organizations, including
the World Health Organization (WHO, 2008) and the
American Foundation for Suicide Prevention (AFSP) (reportingonsuicide.org), have released research-based guidelines
that instruct reporters how to minimize suicide contagion
effects. Guidelines warn against providing too much detail
on the method by which an individual committed suicide
and avoiding the tendency to pin the rationale for the act on
a single event.
Analyses of news media reports on suicide are mixed on
whether recommendations have influenced how deaths by
suicide are reported in news media (Tatum et al., 2010). A
large-scale study of U.S. newspapers found that more than
60% of articles on suicide included the word in the headline,
and more than half of the articles described the method
(Gould, Midle, Insel, & Kleinman, 2007). Similarly, Tatum
et al. (2010) found 77% of U.S. newspaper stories mentioned
the suicide method, and preventative and risk factor information was relatively scarce. A majority of articles (69%) contained no information on suicide prevention, and only 1% of
articles included suicide risk factors or warnings. There is
some evidence from other countries that guidelines do
improve news coverage. For example, news media coverage
of suicide in the Australian media was evaluated to determine
whether the distribution of the suicide reporting guideline
document “Reporting Suicide and Mental Illness” had
improved coverage of this issue from 2000 to 2007 (Pirkis
et al., 2009). The study found that there was a significant
improvement in the quality of reporting with regard to several
variables such as decrease in the use of inappropriate language, decrease in noting in detail the method of suicide, and
increase in providing information about help services.
An evaluation of the effect of suicide reporting guidelines
in Austria found that the guidelines not only improved the
quality of reporting but also were associated with a decrease in
the number of suicides (Niederkrotenthaler & Sonneck, 2007).
A study to evaluate changes in suicide reportage in Hong
Kong newspapers before and after the distribution of the
WHO media guidelines—“Preventing Suicide: A Resource
for Media Professionals”—as well as the launch of an awareness campaign found that there was an improvement in
certain aspects of suicide coverage, particularly in tabloid
newspapers; for example, fewer photographs were used following the recommendations (Fu & Yip, 2008).
Inconsistent adherence to coverage guidelines is perhaps
not surprising, given that the guidelines contradict many
established news values of truth-telling, negativity, unexpectedness, and controversy (Friedman, Dunwoody, & Rogers,
1999; Shoemaker & Vos, 2009). Interview research with journalists found that although those who cover suicide are amenable to describing their work as being in the public good, they
believe accurate depictions of suicide could deter individuals
from taking the same action (Collings & Kemp, 2010;
Subramanian, 2014), an interpretation that runs counter to
research on suicide contagion. Indeed, journalists have
expressed skepticism about the copycat suicide phenomenon,
explaining that it is too simplistic to assume that media
coverage can trigger suicides (Collings & Kemp, 2010;
Subramanian, 2014). Also, in some stories, providing the
details of a suicide is perceived as essential as it can serve to
expose or hold accountable institutions, such as hospitals, that
are perceived as having failed to protect high-risk individuals
(Subramanian, 2014). In addition, guidelines that suggest
avoiding identifying details to prevent copycat suicides may
contradict the desires of friends and family, who discuss their
desire for sympathetic stories that accurately represent the
individual (Chapple, Ziebland, Simkin, & Hawton, 2013).
A detailed analysis of a sample of stories describing individual deaths by suicide associated with cyberbullying allows
us to examine whether these deaths coalesce in a coherent
social representation and how this representation functions
within the broader narrative of cyberbullying. A mixture of
quantitative and qualitative analysis of the same news media
content has the benefit of clarifying social representations and
examining their distribution in a broader sample (Liebler
et al., 2009; Schmitz et al., 2003). This work was guided by
the following questions:
● To what extent do newspaper articles describing suicides
include elements considered to be harmful based on
guidelines for suicide coverage?
● What themes emerge in social representations of suicides associated with cyberbullying?
Methods
Sample
The goal of the study was to investigate news coverage of suicides
associated with cyberbullying or aggression online. The sample
was collected by searching for the names of adolescents who died
by suicide in which cyberbullying was publically identified as a
factor. A Web and database search identified individuals using
the terms “cyberbullying” and “suicide.” Incidents of individuals
who committed suicide outside the U.S. were excluded. Also
excluded were incidents when cyberbullying was preceded by an
HEALTH COMMUNICATION
alleged sexual assault because coverage of sexual assault is associated with additional problematic elements (Franiuk, Seefelt, &
Vandello, 2008). The individuals used to comprise the final
sample included four girls and two boys, ages 12 to 16 years,
who died from 2009 to 2013. All incidents received some
national and regional media coverage, though the amount of
coverage varied.
The Lexis-Nexis database was used to locate U.S. newspaper articles using the name of each individual in quotation
marks, from the date of death until 1 year later, or until
March 12, 2013, if the incident had occurred less than a
year previously. Including newspapers that ranged in size
and geographic location allowed for the examination of commonalities among articles from smaller daily newspapers close
to where the suicides occurred, as well as national newspapers
that covered incidents episodically or as exemplars in stories
about cyberbullying.
The initial search yielded 818 articles. Articles were
included in the initial sample if the primary topic was
determined to be suicide or if an individual who had
died by suicide was used as an exemplar. An exemplar is
an example, usually describing a specific case or incident,
used to illustrate an issue (Zillmann & Brosius, 2000).
Articles were also excluded if they were duplicates
(n = 634), briefs (100,000) included the word “suicide” in
the headline (small = 8.9%, medium = 11.3%, large = 34.9%;
χ2 = 16.48; p < .001; Cramer’s V = 0.30).
Mental illness was described as contributing to suicide in
7.5% of articles, while 92.5% did not list mental illness as a
contributing factor. Again, there was a difference based on
circulation category. A greater proportion of stories in larger
newspapers mentioned mental illness as a contributing factor
(small = 0%, medium = 1.9%, large = 15.1%; p = .001,
χ2 = 13.07; Cramer’s V = 0.27). Few articles (12.8%) provided
any mobilizing information related to bullying, mental health,
or suicide prevention. The most common information given,
either Web links or phone numbers, was from organizations
dedicated to preventing bullying (8.0%), followed by suicide
prevention or mental health organizations (3.2%), or other
organizations (3.2%). Only 0.5% of articles described steps
that could be taken to help those considering suicide, such
as calling a hotline, seeking counseling, telling adults, or calling the police.
Victim Actions
Coders also assessed what victim actions were mentioned as
having preceded cyberbullying: 8.0% mentioned sending
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sexually explicit text messages or images; 15.0% mentioned a
romantic relationship that led to conflict with peers; and
10.7% sexual orientation, specifically the action of making
sexual orientation public.
Technological Affordances
The technological affordance mentioned most frequently was
anonymity (11.8%), followed by forwardability (9.6%), and
permanence of content online (5.9%).
Textual Analysis
In answer to the second research question, about the social
representation of suicides associated with cyberbullying, four
main themes emerged: (a) attribution of blame for suicide as a
causal chain, from victim action to bullying online and offline
to suicide; (b) attribution of blame for bullying shifting among
targets, but settling primarily on schools; (c) the sense that
cyberbullying is bullying amplified; and (d) publicized suicides
function as cautionary tales or alarms that prompt action.
Attribution of Blame for Suicide
In the articles reviewed, cyberbullying was positioned as a
much more salient predictor of suicide than other potential
contributors, like mental illness or family troubles. Commonly
used phrases such as “bullied to death” or “died after being
bullied online” positioned suicide as having been triggered
primarily by bullying. Stories also included digitally mediated
remarks from bullies that referenced suicide, such as “drink
bleach and die” (Sullivan & Hernandez, 2013). Articles about
the most recent death in this sample described this suicide as
another example of a familiar narrative rather than an
extreme outcome, stating that the girl “became one of the
youngest members of a growing list of children and teenagers
apparently driven to suicide” (Alvarez, 2013a, p. 1A). This
suggests that the social representation of cyberbullying as an
action that triggers suicide when it occurs among adolescents
is becoming more concrete, as described by the social representation process of objectification.
The narrative is described here as a causal chain ending in
suicide because many articles also described a triggering event
that instigated the bullying. These events could be classified as
disrupting peer social structures or challenging social—particularly gender—norms. For two girls whose suicides garnered
the most news coverage in the sample, the bullying began,
online and offline, in a conflict over a romantic relationship.
For one girl who was harassed after dating several older boys,
her younger age and social status were contrasted with the
social power of the older, “popular” students who were her
tormentors, primarily other girls. Another girl had sent a
naked picture (or “sext”) to a boy who was dating another
girl, and her online transgression was punished with harassment at school. Sources in the articles indicated that she
perceived bullying as a natural punishment: “At the same
time, friends say, [she] knew that the biggest mistakes made
were her own” (Meacham, 2009, p. 1A). Both boys included in
the analysis were targeted after making their sexual orientation public or because classmates perceived them as gay. In
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both cases, articles position “coming out” or “declaring his
sexual orientation” as when the boys set themselves apart as
targets. With one boy in particular, not only his sexual orientation but also his decision to announce, discuss, and defend
it publically were seen as the factors that triggered online
bullying.
Attribution of Blame for Bullying
Stories addressing deaths by suicide associated with cyberbullying also attribute blame for bullying. Because the aggressors
were also minors, blame for stopping cyberbullying primarily
accrued to individuals and institutions charged with overseeing their behavior, such as schools, counselors, or administrators. Schools were blamed for failing to intervene in this
chain by first acknowledging and then stopping bullying, or,
to a lesser extent, for failing to notice the suffering of bullying
victims and not offering effective support. In several stories,
contention centered on what schools knew about the bullying
and when they knew it, and with whom their knowledge
should be shared, such as parents and law enforcement.
Some blame also accrued to peers, defined in criminal parlance as “witnesses,” who saw bullying but did not step in.
For parents, the digital world where cyberbullying occurs is
seen as foreign. Bereaved parents talk about how they “had no
idea” about their child’s online torments and interactions, a
result of the “digital disconnect” between parent and child. A
parent who tried to delete apps from her daughter’s phone
found that her daughter had migrated her online presence to
new apps as a way to evade detection.
Cyberbullying as Bullying Amplified
The concept of bullying is the main anchor used to describe
cyberbullying in these stories. Cyberbullying was seen as an
amplification of bullying and was often described as an
increasing trend that “has affected every school in every
community” or as more frequent than offline bullying, though
research does not always support that claim (Donelan, 2010,
para. 10). In contrast, a researcher stated cyberbullying is not
an “epidemic” but is instead a novel manifestation of “the ageold issue of relentless torment” (Vander Velde, 2013, p. 1A).
The social representation of cyberbullying reflected tension
between this phenomenon as familiar but repackaged and a
concern that translation of aggressive behavior to the Internet
has magnified its reach and damage. Stories alluded to the
centrality of social media and cell phones in adolescent social
life. The centrality is implied in conjecture that some individuals who eventually died by suicide failed to discuss cyberbullying with parents because they feared that they would lose
access to technology and be cut off from a social lifeline, in
addition to the fear that reporting to parents would make the
problem worse.
Some stories positioned offline bullying as seeming less
threatening because it is more familiar or time-delimited.
An attorney described how an 11-year-old preferred physical
to online aggression: “At least in a physical fight, there’s a
start and an end, but when the taunts and humiliation follow
a child into their home, it’s ‘torture’ and it doesn’t stop”
(Donelan, 2010, para. 2). The Internet and particularly social
media are seen as fertile ground for bullying based on several
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features. Salient affordances are the permanence of content on
the Internet, the ability for anonymous bullying, and the
forwardability of content or its potential to spread quickly,
like a nude picture meant for a boyfriend that is forwarded to
peers. Both the portability and ubiquity of the Internet create
an environment for amplifying bullying.
Though there is a clear research-based definition of bullying, as intentional, sustained aggression from a stronger bully
to weaker victim, it is unclear how this operationalization
translates to the Internet, where power is not physical strength
and one mean comment can be repeated and spread. This
confusion is seen in articles negotiating concerns about cyberbullying. In one article, a sheriff describes it as “girl talk that
goes further than girl talk” (Allen, 2013, para. 19).
Cautionary Tales
Another way in which stories sought to make sense of suicides
is by describing a cautionary tale that might spark discussion
of a problem’s severity and spurs a search for solutions, in the
form of antibullying forums at schools and communities, as
well as new legislation. In several states, a well-publicized
suicide sparked antibullying legislation, sometimes named
for the individual who had died by suicide. These individual
incidents may be described as “watersheds” and “wake-up
calls” that “put the issue in the spotlight” and signal to the
public that “we have to do something.” Individual deaths were
used as an opportunity to bring attention, raise funds, or
redefine an issue. Prosecution of bullies whose actions are
seen as having caused suicide is not merely punishment for
those individuals but also deterrent to potential bullies. Said a
sheriff, “We’ve raised awareness, and we’ve helped kids” by
charging junior high students with felonies, even though the
charges were dropped (Alvarez, 2013b, p. 14A).
News stories are also cautionary tales because they reflect
contradiction and confusion about how best to tackle the
problem of bullying online. While in some cases schools
were sued for failing to act, appropriate action often seemed
undefined except by its outcome, of having stopped the bullying or the suicide. Legislation often codifies schools’ responsibilities for dealing with bullying on- and offline through
prevention and punishment. The onus was on schools to
determine what incidents classified as criminal and which
could be handled internally. Bullies and victims were also
consigned to clear categories, despite evidence that adolescents may switch between these roles online (e.g., Roberto,
Eden, Savage, Ramos-Salazar, & Deiss, 2014a).
Discussion
Social representations are not static or singular, but are characterized by a “dialectic of cooperation and conflict”
(Howarth, 2006, p. 71). A rise in online aggression among
adolescents, or cyberbullying, has coincided with increasing
public concern about the health effects of bullying and
ambivalence about rampant technology use among youth
(Tenore, 2013). This study used the social representations
framework to examine how media coverage of suicides related
to cyberbullying reflects social conflict about how cyberbullying should be defined and addressed. Then the study analyzes
how these stories perpetuating social representations reproduce words and descriptions that suicide-reporting guidelines
warn against using. In other words, this research explains how
society journalistically tries to make sense of a new trend,
cyberbullying, and its involvement in suicide deaths among
youth. The scaffolding of these stories includes story elements
that have been associated with the potential to normalize
suicide as a response to cyberbullying.
The textual analysis revealed that stories about suicides
associated with cyberbullying exemplify anxieties about online
bullying and serve as cautionary tales that focus attention on
the issue and force action. The social representation was
developed in news stories through an iterative process of
media attention that coalesces around a particular representation, the process called objectification. Although it seems clear
cyberbullying played a role in triggering the suicides included
in this analysis, this research found evidence that stories may
oversimplify suicides preceded by cyberbullying. While cyberbullying and bullying have been associated with increased
suicidal ideation in surveys, teasing apart causality is complicated (Hinduja & Patchin, 2010). Other research suggests that
bullying should be considered in conjunction with other risk
factors for suicide, such as depression or other stressful life
events (Saleh, Feldman, Grudzinskas, Ravven, & Cody, 2014).
A content analysis of a larger sample of stories found that the
focus on these individual exemplars of cyberbullying effects
was also linked with several other story elements considered
potentially harmful in studies of suicide contagion, such as the
use of the word “suicide” in the headline, detailed descriptions
of suicide methods, and reference to other acts of suicide
associated with cyberbullying.
According to the 2015 version of the Associated Press
Stylebook, the Associated Press (AP) “generally . . . does not
cover suicides or suicide attempts, unless the person involved
is a well-known figure or the circumstances are particularly
unusual or publicly disruptive” (American Copy Editor
Society, 2015). While it is aligned with previous suicide coverage guidelines, this new wording also captures some ways in
which research-based guidelines for journalists may be at
odds with journalistic norms and news values. In health
coverage, for example, critiques of coverage of research controversies or fledgling results ignored the fact that novelty “is
at the core of what journalism is as a social practice and a
form of knowledge production” (Hallin & Briggs, 2015, p. 93).
The suicides included in this analysis were not of well-known
figures, but the concept of unusual or disruptive circumstances leaves the door open for coverage of any suicides
seen as socially resonant. The social representation of cyberbullying that emerged in news stories suggests a society
troubled by what’s seen as the increasing trend of aggression
online that disrupts traditional notions of bullying.
Joffe and Haarhoff (2002) argued that “the typicality of a
theme, even in a nonrepresentative sample, provides an indication of the degree to which it is shared” but that “typicality
is reported but not reified” (p. 959). While the articles in the
sample varied by length, topic, and newspaper size, and the
individual incidents varied by gender of victim and context,
both thematic and content analysis revealed clear consistencies in how these suicides were covered. Cyberbullying was
HEALTH COMMUNICATION
emphasized whether the suicide was the center of a story or
an exemplar because it was what made these events newsworthy, and because emphasizing the destructive power of
cyberbullying could prompt attention and action. Other
aspects of victims’ lives that might serve as risk factors for
suicide (mental illness, family issues) were less visible,
although larger newspapers did address mental illness more
frequently, a finding that could be attributed to increased
specialization among reporters or awareness of guidelines at
bigger papers, though the fact that larger newspapers were
also more likely to include “suicide” in the headline may
contradict this interpretation. Although it seems clear that
cyberbullying was a triggering factor in the suicides included
in this analysis, reification of this linkage is potentially problematic from the perspective of suicide contagion (Saleh
et al., 2014). The behavioral contagion effects for suicide
coverage are strongest among adolescents (Gould et al.,
2003), who are also most likely to identify with the victims
described in these stories due to their proximity in age and
potentially other perceived similarities (Bandura, 2001).
In describing the events that precede suicide, journalists
are dependent on sources, primarily family members, who are
grieving and seeking their own explanations for events
(Chapple et al., 2013). It is common for suicide survivors to
attempt to find external causes for the suicide (Joiner, 2010).
Evidence of cyberbullying can serve as an anchor for understanding tragic acts. Social representations are sometimes
described as commonsense theories (Sammut & Howarth,
2014; Schmitz et al., 2003), or as socially shared sense-making.
This aspect of social representations highlights how these
representations also address cause and effect, and understanding the “why” of processes such as cyberbullying fits with the
understanding that humans attempt to make sense of events
by attributing causality (Malle, 2011). The causal chain in
stories matters because when concepts are linked in media
messages, those concepts are then more likely to be linked in
memory, and conceptual linkages stored in memory grow
stronger with repeated retrieval (Coleman & Thorson, 2002).
When blame for cyberbullying is attributed even indirectly
to victim actions, such as difference or deviance from what is
socially acceptable (Thornberg, 2015), both bullies and
bystanders may position the victim as responsible for the
situation preceding his or her death (Gini, Albiero, Benelli,
& Altoè, 2008). Victim behavior is then the instigator in a
causal chain that links deviation from what’s normal or moral
to bullying and then to suicide. This aligns with past research
that suggests suicide is often framed from an agentic perspective—something over which the victim has control—even
when other causal factors, such as mental illness, are blamed
(Boudry, 2008). In this sample, coverage of females, bullied
for their explicit sexuality, and males, for their sexual orientation, suggests troubling trends toward unquestioned and
implicit victim blaming (Press, 2011), even in coverage of
cyberbullying that in other ways seems extremely sympathetic
toward victims.
Other themes in the main social representation in these
stories include the laying of blame on schools and the implications that someone should have known adolescents were
being victimized and acted to prevent it. The assumption that
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knowledge of bullying compels preventative action is complicated by the lack of consensus about how to address cyberbullying and the wide range of potential preventive or
punitive actions, from school-based mediation to suspension
and from juvenile courts to felonies, and a lack of guidance
for schools on how best to manage bullying online.
This relates to another theme this study unearthed, which is
that publicized suicides function as exemplars but also as alarms
that prompt action. Media guidelines for bullying and suicide
coverage both suggest that journalists provide prevention
resources, such as the contact number for a suicide-prevention
helpline. Coverage that lacks information about prevention
“implies that bullying has no solution, a misrepresentation of
the current state of the research” (stopbullying.gov).
Critiques of suicide coverage also suggest that failing to
describe the complicated context for suicidal behavior “may
result in too narrow a focus of preventive action” (Herz et al.,
2013, p. S3). Many articles in the sample included an incident
of suicide as an exemplar in a discussion of legislative solutions to cyberbullying. All 50 states have enacted legislation
related to bullying, and 23 states thus far have legislation that
specifically addresses cyberbullying (Cyberbullying Research
Center, 2016). Future research should investigate the relationship between bullying coverage and criminalization of bullying, as well as attribution of responsibility for bullying
solutions.
In addition, future research should investigate whether
focusing attention on legislative solutions diminishes support
for alternative or complementary approaches to addressing
cyberbullying. Recent research identified communication
skills deficiencies as a significant predictor of cyberbullying
behavior (Roberto et al., 2014a), suggesting that more work
should be done to develop communication-based interventions that address the root causes of cyberbullying. Even
limited cyberbullying prevention interventions can influence
adolescents’ intentions to retaliate in cyberbullying encounters
and intention to report cyberbullying (Roberto, Eden, Savage,
Ramos-Salazar, & Deiss, 2014b). Health communication has
an important role to play in future studies of bullying because
of its emphasis on mediated communication and theory-based
interventions (Ramirez et al., 2008).
Finally, the theme that cyberbullying is an unsettling
amplification of a familiar phenomenon taps into social
fears based in technological determinism. The idea that social
media are out of everyone’s control and are not, in fact,
socially shaped tools allows for a distancing of responsibility.
The content analysis determined that most stories described
specific platforms as enabling cyberbullying, and that social
media were mentioned most frequently. Future research
ought to investigate how adolescents perceive the venues
upon which cyberbullying occurs. A minority of stories also
mentioned the features of digital, and especially social, media
that are associated with cyberbullying and that differentiate
bullying online from offline. Future research should investigate the valence of the conversation about technology and
cyberbullying, especially since automatic monitoring of technology to detect online aggression is one method recently
proposed for preventing the behavior (Van Royen, Poels,
Daelemans, & Vandebosch, 2015).
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R. YOUNG ET AL.
This study has limitations. News media coverage of suicides
likely varies by socioeconomic status, sexual orientation, race,
geography, and gender, so not all suicides would receive regional
or national attention. It is important to stress that a significant
limitation of the study is the lack of comparison of news coverage
of adolescent suicides in which cyberbullying was not mentioned
as a contributing factor. How might attribution of responsibility,
for example, differ when cyberbullying is not included? Another
important limitation is that this study only describes articles in
which both cyberbullying and suicide are mentioned, which
means conclusions cannot be extended to all newspaper coverage
of cyberbullying. Future research could investigate cyberbullying
coverage more generally to see whether suicide is mentioned as an
outcome of bullying and to explore whether coverage of incidents
of cyberbullying or suicide varies by demographic characteristics.
In addition, this sample included a broad range of newspapers but
was not designed primarily to identify differences in coverage
based on newspaper size or other factors that may influence
journalistic norms and resources.
Conclusion
The social representation of suicide associated with cyberbullying
reflects anxiety about an old phenomenon translated to a new
medium. Social representation analysis positions journalism as a
means of formal communication through which society processes
this new phenomenon, while content analysis points to the persistence of elements of that social representation in a broader
range of articles. The fact that few articles adhere to suicide coverage guidelines intended to reduce suicide contagion suggests there
is still room for discussion about how best to engage journalists on
these issues. It also illustrates the challenges inherent in suicide
coverage, especially for topics as emotionally fraught as
cyberbullying.
Our content analysis aligns with past research that newspaper articles do not always adhere to suicide coverage
guidelines (e.g., Jamieson et al., 2003; WHO, 2008) and
that cover...
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