Use SAS to do Exploratory Factor Analysis

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Computer Science

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SAS

Exploratory Factor Analysis HW

Perform an Exploratory Factor Analysis paralleling the HBAT analysis performed in the textbook and in class, but now use the HATCO dataset, variables, X1 –X7.

Include the following analyses:

Exploratory Factor Analysis seeking the best parsimonious set of variables and factors, based on deleting variables per their MSA score and cross-dual loadings, and factors based on contribution to variance contribution and explanation

Provide a brief management summary including key selected results

along with the SAS program and output as an appendix.

Unformatted Attachment Preview

Exploratory Factor Analysis Selected HBAT SAS Results SAS Output The SAS System Obs X6 X7 X8 X9 X10 X11 X12 X13 X14 X15 X16 X17 X18 1 8.5 3.9 2.5 5.9 4.8 4.9 6.0 6.8 4.7 4.3 5.0 5.1 3.7 2 8.2 2.7 5.1 7.2 3.4 7.9 3.1 5.3 5.5 4.0 3.9 4.3 4.9 3 9.2 3.4 5.6 5.6 5.4 7.4 5.8 4.5 6.2 4.6 5.4 4.0 4.5 4 6.4 3.3 7.0 3.7 4.7 4.7 4.5 8.8 7.0 3.6 4.3 4.1 3.0 5 9.0 3.4 5.2 4.6 2.2 6.0 4.5 6.8 6.1 4.5 4.5 3.5 3.5 6 6.5 2.8 3.1 4.1 4.0 4.3 3.7 8.5 5.1 9.5 3.6 4.7 3.3 7 6.9 3.7 5.0 2.6 2.1 2.3 5.4 8.9 4.8 2.5 2.1 4.2 2.0 8 6.2 3.3 3.9 4.8 4.6 3.6 5.1 6.9 5.4 4.8 4.3 6.3 3.7 9 5.8 3.6 5.1 6.7 3.7 5.9 5.8 9.3 5.9 4.4 4.4 6.1 4.6 10 6.4 4.5 5.1 6.1 4.7 5.7 5.7 8.4 5.4 5.3 4.1 5.8 4.4 11 8.7 3.2 4.6 4.8 2.7 6.8 4.6 6.8 5.8 7.5 3.8 3.7 4.0 12 6.1 4.9 6.3 3.9 4.4 3.9 6.4 8.2 5.8 5.9 3.0 4.9 3.2 13 9.5 5.6 4.6 6.9 5.0 6.9 6.6 7.6 6.5 5.3 5.1 4.5 4.4 14 9.2 3.9 5.7 5.5 2.4 8.4 4.8 7.1 6.7 3.0 4.5 2.6 4.2 15 6.3 4.5 4.7 6.9 4.5 6.8 5.9 8.8 6.0 5.4 4.8 6.2 5.2 16 8.7 3.2 4.0 6.8 3.2 7.8 3.8 4.9 6.1 5.0 4.3 3.9 4.5 17 5.7 4.0 6.7 6.0 3.3 5.5 5.1 6.2 6.7 5.4 4.2 6.2 4.5 18 5.9 4.1 5.5 7.2 3.5 6.4 5.5 8.4 6.2 6.3 5.7 5.8 4.8 19 5.6 3.4 5.1 6.4 3.7 5.7 5.6 9.1 5.4 6.1 5.0 6.0 4.5 20 9.1 4.5 3.6 6.4 5.3 5.3 7.1 8.4 5.8 6.7 4.5 6.1 4.4 21 5.2 3.8 7.1 5.2 3.9 4.3 5.0 8.4 7.1 4.6 3.3 4.9 3.3 22 9.6 5.7 6.8 5.9 5.4 8.3 7.8 4.5 6.4 6.5 4.3 3.0 4.3 23 8.6 3.6 7.4 5.1 3.5 7.3 4.7 3.7 6.7 6.0 4.8 3.4 4.0 24 9.3 2.4 2.6 7.2 2.2 7.2 4.5 6.2 6.4 4.2 6.7 4.4 4.5 25 6.0 4.1 5.3 4.7 3.5 5.3 5.3 8.0 6.5 3.9 4.7 5.3 4.0 26 6.4 3.6 6.6 6.1 4.0 3.9 5.3 7.1 6.1 3.7 5.6 6.6 3.9 27 8.5 3.0 7.2 5.8 4.1 7.6 3.7 4.8 6.9 6.7 5.3 3.8 4.4 28 7.0 3.3 5.4 5.5 2.6 4.8 4.2 9.0 6.5 5.9 4.3 5.2 3.7 4.4 29 8.5 3.0 5.7 6.0 2.3 7.6 3.7 4.8 5.8 6.0 5.7 3.8 30 7.6 3.6 3.0 4.0 5.1 4.2 4.6 7.7 4.9 7.2 4.7 5.5 3.5 31 6.9 3.4 8.5 4.3 4.5 6.4 4.7 5.2 7.7 3.3 3.7 2.7 3.3 32 8.1 2.5 7.2 4.5 2.3 5.1 3.8 6.6 6.8 6.1 3.0 3.5 3.0 33 6.7 3.7 6.5 5.3 5.3 5.1 4.9 9.2 5.7 4.2 3.5 4.5 3.4 34 8.0 3.3 6.1 5.7 5.5 4.6 4.7 8.7 5.9 3.8 4.7 6.6 4.2 35 6.7 4.0 5.2 3.9 3.0 5.4 6.8 8.4 6.2 6.0 2.5 4.3 3.5 2.5 36 8.7 3.2 6.1 4.3 3.5 6.1 2.9 5.6 6.1 6.5 3.1 2.9 37 9.0 3.4 5.9 4.6 3.9 6.0 4.5 6.8 6.4 4.3 3.9 3.5 3.5 38 9.6 4.1 6.2 7.3 2.9 7.7 5.5 7.7 6.1 4.4 5.2 4.6 4.9 39 8.2 3.6 3.9 6.2 5.8 4.9 5.0 9.0 5.2 7.1 4.7 6.9 4.5 40 6.1 4.9 3.0 4.8 5.1 3.9 6.4 8.2 5.1 6.8 4.5 4.9 3.2 41 8.3 3.4 3.3 5.5 3.1 4.6 5.2 9.1 4.1 1.7 4.6 5.8 3.9 42 9.4 3.8 4.7 5.4 3.8 6.5 4.9 8.5 4.9 6.2 4.1 4.5 4.1 43 9.3 5.1 4.6 6.8 5.8 6.6 6.3 7.4 5.1 4.1 4.6 4.6 4.3 44 5.1 5.1 6.6 6.9 4.4 5.4 7.8 5.9 7.2 5.2 4.9 6.3 4.5 45 8.0 2.5 4.7 7.1 3.6 7.7 3.0 5.2 5.1 3.9 4.3 4.2 4.7 46 5.9 4.1 5.7 5.9 5.8 6.4 5.5 8.4 6.4 5.1 5.2 5.8 4.8 47 10.0 4.3 7.1 6.3 2.9 5.4 4.5 3.8 6.7 3.7 5.0 4.0 3.5 48 5.7 3.8 6.8 7.5 5.7 5.7 6.0 8.2 6.6 4.8 6.5 7.3 5.2 49 9.9 3.7 3.7 6.1 4.2 7.0 6.7 6.8 5.9 7.2 4.5 3.4 3.9 50 7.9 3.9 4.3 5.8 4.4 6.9 5.8 4.7 5.2 3.6 4.1 4.2 4.3 51 6.7 3.6 5.9 4.2 3.4 4.7 4.8 7.2 5.7 5.3 4.0 3.6 2.8 HBAT_Factor_SAS_Output_Sp16.htm[3/2/2016 5:21:07 AM] SAS Output 52 8.2 2.7 3.7 7.4 2.7 7.9 3.1 5.3 5.3 5.0 4.5 4.3 4.9 53 9.4 2.5 4.8 6.1 3.2 7.3 4.6 6.3 6.3 9.2 4.7 4.6 4.6 54 6.9 3.4 5.7 4.4 3.3 6.4 4.7 5.2 6.4 4.4 3.2 2.7 3.3 55 8.0 3.3 3.8 5.8 3.2 4.6 4.7 8.7 5.3 4.2 4.9 6.6 4.2 56 9.3 3.8 7.3 5.7 3.7 6.4 5.5 7.4 6.6 5.9 4.1 3.2 3.4 57 7.4 5.1 4.8 7.7 4.5 7.2 6.9 9.6 6.4 7.4 5.7 6.5 5.5 58 7.6 3.6 5.2 5.8 5.6 6.6 5.4 4.4 6.7 6.4 4.6 3.9 4.0 59 10.0 4.3 5.3 3.7 4.2 5.4 4.5 3.8 6.7 4.5 3.7 4.0 3.5 60 9.9 2.8 7.2 6.9 2.6 5.8 3.5 5.4 6.2 7.0 5.6 4.9 4.0 61 8.7 3.2 8.4 6.1 2.8 7.8 3.8 4.9 7.2 4.5 5.4 3.9 4.5 62 8.4 3.8 6.7 5.0 4.5 4.7 5.9 6.7 5.1 4.2 2.7 5.0 3.6 63 8.8 3.9 3.8 5.1 4.3 4.7 4.8 5.8 5.0 7.2 4.4 3.7 2.9 64 7.7 2.2 6.3 4.5 2.4 4.7 3.4 6.2 6.0 4.7 3.3 3.1 2.6 65 6.6 3.6 5.8 4.1 4.9 4.7 4.8 7.2 6.5 3.9 3.5 3.6 2.8 66 5.7 3.8 3.5 6.7 5.4 5.7 6.0 8.2 5.4 5.0 4.7 7.3 5.2 67 5.7 4.0 7.9 6.4 2.7 5.5 5.1 6.2 7.5 6.4 5.0 6.2 4.5 68 5.5 3.7 4.7 5.4 4.3 5.3 4.9 6.0 5.6 2.5 4.5 5.9 4.3 69 7.5 3.5 3.8 3.5 2.9 4.1 4.5 7.6 5.1 5.2 4.0 5.4 3.4 70 6.4 3.6 2.7 5.3 3.9 3.9 5.3 7.1 5.2 5.5 4.7 6.6 3.9 71 9.1 4.5 6.1 5.9 6.3 5.3 7.1 8.4 7.1 5.7 5.4 6.1 4.4 72 6.7 3.2 3.0 3.7 4.8 6.3 4.5 5.0 5.2 2.5 2.9 2.6 3.1 73 6.5 4.3 2.7 6.6 6.5 6.3 6.0 8.7 4.7 6.3 4.6 5.6 4.6 74 9.9 3.7 7.5 4.7 5.6 7.0 6.7 6.8 7.2 4.6 4.1 3.4 3.9 75 8.5 3.9 5.3 5.5 5.0 4.9 6.0 6.8 5.7 3.6 4.4 5.1 3.7 76 9.9 3.0 6.8 5.0 5.4 5.9 4.8 4.9 7.3 7.6 3.1 4.3 3.8 77 7.6 3.6 7.6 4.6 4.7 4.6 5.0 7.4 8.1 6.6 4.5 5.8 3.9 78 9.4 3.8 7.0 6.2 4.7 6.5 4.9 8.5 7.3 2.4 4.3 4.5 4.1 79 9.3 3.5 6.3 7.6 5.5 7.5 5.9 4.6 6.6 3.1 5.2 4.1 4.6 80 7.1 3.4 4.9 4.1 4.0 5.0 5.9 7.8 6.1 3.5 2.6 3.1 2.7 81 9.9 3.0 7.4 4.8 4.0 5.9 4.8 4.9 5.9 6.9 3.2 4.3 3.8 82 8.7 3.2 6.4 4.9 2.4 6.8 4.6 6.8 6.3 5.1 4.3 3.7 4.0 83 8.6 2.9 5.8 3.9 2.9 5.6 4.0 6.3 6.1 4.0 2.7 3.0 3.0 84 6.4 3.2 6.7 3.6 2.2 2.9 5.0 8.4 7.3 6.5 2.0 3.7 1.6 85 7.7 2.6 6.7 6.6 1.9 7.2 4.3 5.9 6.5 4.1 4.7 3.9 4.3 86 7.5 3.5 4.1 4.5 3.5 4.1 4.5 7.6 4.9 2.8 3.4 5.4 3.4 87 5.0 3.6 1.3 3.0 3.5 4.2 4.9 8.2 4.3 7.6 2.4 4.8 3.1 88 7.7 2.6 8.0 6.7 3.5 7.2 4.3 5.9 6.9 7.7 5.1 3.9 4.3 89 9.1 3.6 5.5 5.4 4.2 6.2 4.6 8.3 6.5 4.1 4.6 4.3 3.9 90 5.5 5.5 7.7 7.0 5.6 5.7 8.2 6.3 7.4 4.9 5.5 6.7 4.9 91 9.1 3.7 7.0 4.1 4.4 6.3 5.4 7.3 7.5 4.6 4.4 3.0 3.3 92 7.1 4.2 4.1 2.6 2.1 3.3 4.5 9.9 5.5 3.5 2.0 4.0 2.4 93 9.2 3.9 4.6 5.3 4.2 8.4 4.8 7.1 6.2 6.6 4.4 2.6 4.2 94 9.3 3.5 5.4 7.8 4.6 7.5 5.9 4.6 6.4 4.9 4.8 4.1 4.6 95 9.3 3.8 4.0 4.6 4.7 6.4 5.5 7.4 5.3 4.8 3.6 3.2 3.4 96 8.6 4.8 5.6 5.3 2.3 6.0 5.7 6.7 5.8 3.6 4.9 3.6 3.6 97 7.4 3.4 2.6 5.0 4.1 4.4 4.8 7.2 4.5 6.4 4.2 5.6 3.7 98 8.7 3.2 3.3 3.2 3.1 6.1 2.9 5.6 5.0 4.3 3.1 2.9 2.5 99 7.8 4.9 5.8 5.3 5.2 5.3 7.1 7.9 6.0 5.7 4.3 4.9 3.9 100 7.9 3.0 4.4 5.1 5.9 4.2 4.8 9.7 5.7 5.8 3.4 5.4 3.5 HBAT_Factor_SAS_Output_Sp16.htm[3/2/2016 5:21:07 AM] SAS Output The SAS System The PRINCOMP Procedure Observations 100 Variables 13 Simple Statistics X6 X7 X8 X9 X10 X11 X12 X13 X14 X15 X16 X17 X18 Mean 7.810000000 3.672000000 5.365000000 5.442000000 4.010000000 5.805000000 5.123000000 6.974000000 6.043000000 5.150000000 4.278000000 4.610000000 3.886000000 StD 1.396279327 0.700516404 1.530456788 1.208403237 1.126942767 1.315285044 1.072319774 1.545055326 0.819738194 1.493047862 0.928839832 1.206003501 0.734437186 Correlation Matrix X6 X7 X8 X9 X10 X11 X12 X13 X14 X15 X16 X17 X18 X6 X6 - Product Quality 1.0000 -.1372 0.0956 0.1064 -.0535 0.4775 -.1518 -.4013 0.0883 0.0270 0.1043 -.4931 0.0277 X7 X7 - E-Commerce -.1372 1.0000 0.0009 0.1402 0.4299 -.0527 0.7915 0.2295 0.0519 -.0274 0.1561 0.2707 0.1916 X8 X8 - Technical Support 0.0956 0.0009 1.0000 0.0967 -.0629 0.1926 0.0170 -.2708 0.7972 -.0736 0.0801 -.1861 0.0254 X9 X9 - Complaint Resolution 0.1064 0.1402 0.0967 1.0000 0.1969 0.5614 0.2298 -.1280 0.1404 0.0594 0.7569 0.3945 0.8651 X10 X10 - Advertizing -.0535 0.4299 -.0629 0.1969 1.0000 -.0116 0.5422 0.1342 0.0108 0.0842 0.1842 0.3336 0.2759 X11 X11 - Product Line 0.4775 -.0527 0.1926 0.5614 -.0116 1.0000 -.0613 -.4949 0.2731 0.0462 0.4244 -.3780 0.6019 X12 X12 - Salesforce Image -.1518 0.7915 0.0170 0.2298 0.5422 -.0613 1.0000 0.2646 0.1075 0.0316 0.1951 0.3522 0.2716 X13 X13 - Competitive Pricing -.4013 0.2295 -.2708 -.1280 0.1342 -.4949 0.2646 1.0000 -.2450 0.0232 -.1146 0.4711 -.0729 X14 X14 - Warranty & Claims 0.0883 0.0519 0.7972 0.1404 0.0108 0.2731 0.1075 -.2450 1.0000 0.0352 0.1971 -.1703 0.1094 X15 X15 - New Products 0.0270 -.0274 -.0736 0.0594 0.0842 0.0462 0.0316 0.0232 0.0352 1.0000 0.0685 0.0941 0.1057 X16 X16 - Order & Billing 0.1043 0.1561 0.0801 0.7569 0.1842 0.4244 0.1951 -.1146 0.1971 0.0685 1.0000 0.4070 0.7510 X17 X17 - Price Flexibility -.4931 0.2707 -.1861 0.3945 0.3336 -.3780 0.3522 0.4711 -.1703 0.0941 0.4070 1.0000 0.4967 X18 X18 - Delivery Speed 0.0277 0.1916 0.0254 0.8651 0.2759 0.6019 0.2716 -.0729 0.1094 0.1057 0.7510 0.4967 1.0000 Eigenvalues of the Correlation Matrix Eigenvalue Difference Proportion Cumulative 1 3.56707480 0.56943025 0.2744 0.2744 2 2.99764455 1.25956706 0.2306 0.5050 3 1.73807749 0.45085244 0.1337 0.6387 4 1.28722505 0.28198745 0.0990 0.7377 5 1.00523760 0.38662334 0.0773 0.8150 6 0.61861426 0.06718656 0.0476 0.8626 7 0.55142770 0.10443379 0.0424 0.9050 8 0.44699392 0.16625812 0.0344 0.9394 9 0.28073579 0.08002691 0.0216 0.9610 10 0.20070888 0.03451354 0.0154 0.9764 0.9892 11 0.16619534 0.03513646 0.0128 12 0.13105888 0.12205313 0.0101 0.9993 13 0.00900575 0.0007 1.0000 Eigenvectors Prin1 Prin2 Prin3 Prin4 Prin5 Prin6 Prin7 Prin8 Prin9 Prin10 Prin11 Prin12 Prin13 0.003255 X6 X6 - Product Quality 0.008446 0.362093 -.046789 0.470255 0.050073 0.053218 0.665897 -.332255 0.224624 -.007874 0.189165 -.004950 X7 X7 - E-Commerce 0.244269 -.258875 0.359007 0.342228 -.097699 0.376719 -.207885 -.180962 -.043336 0.568040 0.125663 -.242747 -.024897 X8 X8 - Technical Support 0.069090 0.274059 0.525036 -.364880 0.014241 -.052463 0.128571 -.021438 0.362263 0.317860 -.378153 0.340652 0.007707 X9 X9 - Complaint Resolution 0.457137 0.123074 -.200458 -.102402 -.085960 0.056968 0.018868 0.044897 0.309076 -.143601 -.421513 -.646669 -.014147 X10 X10 - Advertizing 0.255225 -.209683 0.182980 0.326436 0.125542 -.780693 0.137993 0.247025 -.126152 0.132664 -.087893 -.064371 -.012735 X11 X11 - Product Line 0.252450 0.421962 -.103700 0.217520 -.032055 0.163392 -.144097 0.514515 -.077804 0.095834 0.079386 0.183830 0.575848 X12 X12 - Salesforce Image 0.290987 -.272813 0.358673 0.295593 -.013096 0.195906 -.090505 -.061311 0.124506 -.663204 -.145869 0.308661 0.049861 X13 X13 - Competitive Pricing -.008246 -.432241 -.014075 -.153777 0.023285 0.358024 0.627503 0.483105 -.130051 0.074305 -.102645 0.009554 -.017853 X14 X14 - Warranty & Claims 0.128458 0.267964 0.522777 -.322833 0.130058 0.001573 0.107127 0.073585 -.295546 -.264417 0.461179 -.360901 -.013022 X15 X15 - New Products 0.065686 -.012015 -.095045 0.015273 0.970118 0.145935 -.104671 -.045241 0.028927 0.056037 -.081985 0.003969 -.011435 HBAT_Factor_SAS_Output_Sp16.htm[3/2/2016 5:21:07 AM] SAS Output X16 X16 - Order & Billing 0.430501 0.101718 -.168350 -.148939 -.056610 0.028760 0.137670 -.400150 -.668399 0.055765 -.264091 0.225869 0.008058 X17 X17 - Price Flexibility 0.278547 -.375150 -.149854 -.345748 0.013587 -.154763 0.094101 -.281631 0.301071 0.053263 0.379418 0.067534 0.534199 X18 X18 - Delivery Speed 0.478712 0.072835 -.216497 -.083898 -.037678 0.020893 -.066947 0.211163 0.202325 0.066811 0.385748 0.296113 -.615473 HBAT_Factor_SAS_Output_Sp16.htm[3/2/2016 5:21:07 AM] SAS Output HBAT_Factor_SAS_Output_Sp16.htm[3/2/2016 5:21:07 AM] SAS Output The SAS System The PRINCOMP Procedure HBAT_Factor_SAS_Output_Sp16.htm[3/2/2016 5:21:07 AM] SAS Output HBAT_Factor_SAS_Output_Sp16.htm[3/2/2016 5:21:07 AM] SAS Output HBAT_Factor_SAS_Output_Sp16.htm[3/2/2016 5:21:07 AM] SAS Output HBAT_Factor_SAS_Output_Sp16.htm[3/2/2016 5:21:07 AM] SAS Output HBAT_Factor_SAS_Output_Sp16.htm[3/2/2016 5:21:07 AM] SAS Output The SAS System The PRINCOMP Procedure HBAT_Factor_SAS_Output_Sp16.htm[3/2/2016 5:21:07 AM] SAS Output HBAT_Factor_SAS_Output_Sp16.htm[3/2/2016 5:21:07 AM] SAS Output HBAT_Factor_SAS_Output_Sp16.htm[3/2/2016 5:21:07 AM] SAS Output HBAT_Factor_SAS_Output_Sp16.htm[3/2/2016 5:21:07 AM] SAS Output HBAT_Factor_SAS_Output_Sp16.htm[3/2/2016 5:21:07 AM] SAS Output HBAT_Factor_SAS_Output_Sp16.htm[3/2/2016 5:21:07 AM] SAS Output The SAS System The FACTOR Procedure Input Data Type Raw Data Number of Records Read 100 Number of Records Used 100 N for Significance Tests 100 Means and Standard Deviations from 100 Observations Variable HBAT_Factor_SAS_Output_Sp16.htm[3/2/2016 5:21:07 AM] Mean Std Dev X6 7.8100000 1.3962793 X7 3.6720000 0.7005164 X8 5.3650000 1.5304568 X9 5.4420000 1.2084032 X10 4.0100000 1.1269428 X11 5.8050000 1.3152850 X12 5.1230000 1.0723198 X13 6.9740000 1.5450553 X14 6.0430000 0.8197382 X15 5.1500000 1.4930479 X16 4.2780000 0.9288398 X17 4.6100000 1.2060035 X18 3.8860000 0.7344372 SAS Output The SAS System The FACTOR Procedure Initial Factor Method: Principal Components Partial Correlations Controlling all other Variables X6 X7 X8 X9 X10 X11 X12 X13 X14 X15 X16 X17 X18 1.00000 -0.03771 0.04869 0.08213 0.12226 0.02317 0.00626 -0.05437 -0.12393 0.07585 0.18884 -0.13458 -0.01305 -0.03771 1.00000 0.05971 -0.11740 -0.00164 0.15678 0.72879 0.01774 -0.09100 -0.09110 0.10465 0.13394 -0.13622 0.04869 0.05971 1.00000 0.15045 -0.04877 -0.06686 -0.07717 -0.12510 0.79187 -0.14330 -0.16045 -0.03124 0.02777 X9 - Complaint Resolution 0.08213 -0.11740 0.15045 1.00000 -0.09162 0.15186 0.15429 -0.04897 -0.12279 -0.06054 0.31201 0.14307 0.08071 X10 X10 - Advertizing 0.12226 -0.00164 -0.04877 -0.09162 1.00000 0.10140 0.33311 -0.09010 0.01994 0.02572 -0.04369 0.15061 -0.06399 X11 X11 - Product Line 0.02317 0.15678 -0.06686 0.15186 0.10140 1.00000 -0.27304 0.08759 0.10312 0.11766 -0.04379 -0.95288 0.94102 X12 X12 - Salesforce Image 0.00626 0.72879 -0.07717 0.15429 0.33311 -0.27304 1.00000 0.13802 0.17167 0.05399 -0.10021 -0.24120 0.25413 X13 X13 - Competitive Pricing -0.05437 0.01774 -0.12510 -0.04897 -0.09010 0.08759 0.13802 1.00000 0.01926 -0.01503 -0.10615 0.21164 -0.12649 X14 X14 - Warranty & Claims -0.12393 -0.09100 0.79187 -0.12279 0.01994 0.10312 0.17167 0.01926 1.00000 0.13825 0.25015 0.02886 -0.07009 X15 X15 - New Products 0.07585 -0.09110 -0.14330 -0.06054 0.02572 0.11766 0.05399 -0.01503 0.13825 1.00000 -0.03113 0.13688 -0.08997 X16 X16 - Order & Billing 0.18884 0.10465 -0.16045 0.31201 -0.04369 -0.04379 -0.10021 -0.10615 0.25015 -0.03113 1.00000 0.03732 0.10856 X17 X17 - Price Flexibility -0.13458 0.13394 -0.03124 0.14307 0.15061 -0.95288 -0.24120 0.21164 0.02886 0.13688 0.03732 1.00000 0.92227 X18 X18 - Delivery Speed -0.01305 -0.13622 0.02777 0.08071 -0.06399 0.94102 0.25413 -0.12649 -0.07009 -0.08997 0.10856 0.92227 1.00000 X6 X6 - Product Quality X7 X7 - E-Commerce X8 X8 - Technical Support X9 Kaiser's Measure of Sampling Adequacy: Overall MSA = 0.60870461 X6 X7 X8 X9 X10 X11 X12 X13 X14 X15 X16 X17 X18 0.87333494 0.62017070 0.52701809 0.88951120 0.80663277 0.44784686 0.58627959 0.87917735 0.52930825 0.31444052 0.85889120 0.44237394 0.53319443 Prior Communality Estimates: ONE Eigenvalues of the Correlation Matrix: Total = 13 Average = 1 Eigenvalue Difference Proportion Cumulative 1 3.56707480 0.56943025 0.2744 0.2744 2 2.99764455 1.25956706 0.2306 0.5050 3 1.73807749 0.45085244 0.1337 0.6387 4 1.28722505 0.28198745 0.0990 0.7377 5 1.00523760 0.38662334 0.0773 0.8150 6 0.61861426 0.06718656 0.0476 0.8626 7 0.55142770 0.10443379 0.0424 0.9050 8 0.44699392 0.16625812 0.0344 0.9394 9 0.28073579 0.08002691 0.0216 0.9610 10 0.20070888 0.03451354 0.0154 0.9764 11 0.16619534 0.03513646 0.0128 0.9892 12 0.13105888 0.12205313 0.0101 0.9993 13 0.00900575 0.0007 1.0000 5 factors will be retained by the NFACTOR criterion. HBAT_Factor_SAS_Output_Sp16.htm[3/2/2016 5:21:07 AM] SAS Output Factor Pattern Factor1 Factor2 Factor3 Factor4 Factor5 X18 X18 - Delivery Speed 0.90413 0.12610 -0.28542 -0.09519 -0.03778 X9 X9 - Complaint Resolution 0.86338 0.21309 -0.26428 -0.11618 -0.08618 X16 X16 - Order & Billing 0.81307 0.17611 -0.22195 -0.16898 -0.05676 X12 X12 - Salesforce Image 0.54958 -0.47234 0.47286 0.33537 -0.01313 X10 X10 - Advertizing 0.48204 -0.36304 0.24123 0.37036 0.12587 X11 X11 - Product Line 0.47680 0.73057 -0.13671 0.24679 -0.03214 X6 X6 - Product Quality 0.01595 0.62692 -0.06169 0.53353 0.05020 X17 X17 - Price Flexibility 0.52608 -0.64952 -0.19756 -0.39227 0.01362 X13 X13 - Competitive Pricing -0.01557 -0.74837 -0.01856 -0.17447 0.02335 X8 X8 - Technical Support 0.13049 0.47450 0.69219 -0.41398 0.01428 X14 X14 - Warranty & Claims 0.24261 0.46395 0.68921 -0.36627 0.13040 X7 X7 - E-Commerce 0.46134 -0.44821 0.47330 0.38828 -0.09795 X15 X15 - New Products 0.12406 -0.02080 -0.12530 0.01733 0.97266 Variance Explained by Each Factor Factor1 Factor2 Factor3 Factor4 Factor5 3.5670748 2.9976445 1.7380775 1.2872251 1.0052376 Final Communality Estimates: Total = 10.595259 X6 X7 X8 X9 X10 X11 X12 X13 X14 X15 X16 X17 X18 0.68426202 0.79809704 0.89288069 0.88160161 0.57536119 0.84169896 0.86138453 0.59162909 0.90027621 0.97788351 0.77314161 0.89173717 0.92530586 HBAT_Factor_SAS_Output_Sp16.htm[3/2/2016 5:21:07 AM] SAS Output The SAS System The FACTOR Procedure Input Data Type Raw Data Number of Records Read 100 Number of Records Used 100 N for Significance Tests 100 Means and Standard Deviations from 100 Observations Variable HBAT_Factor_SAS_Output_Sp16.htm[3/2/2016 5:21:07 AM] Mean Std Dev X6 7.8100000 1.3962793 X7 3.6720000 0.7005164 X8 5.3650000 1.5304568 X9 5.4420000 1.2084032 X10 4.0100000 1.1269428 X11 5.8050000 1.3152850 X12 5.1230000 1.0723198 X13 6.9740000 1.5450553 X14 6.0430000 0.8197382 X15 5.1500000 1.4930479 X16 4.2780000 0.9288398 X17 4.6100000 1.2060035 X18 3.8860000 0.7344372 SAS Output The SAS System The FACTOR Procedure Initial Factor Method: Principal Components Partial Correlations Controlling all other Variables X6 X7 X8 X9 X10 X11 X12 X13 X14 X15 X16 X17 X18 1.00000 -0.03771 0.04869 0.08213 0.12226 0.02317 0.00626 -0.05437 -0.12393 0.07585 0.18884 -0.13458 -0.01305 -0.03771 1.00000 0.05971 -0.11740 -0.00164 0.15678 0.72879 0.01774 -0.09100 -0.09110 0.10465 0.13394 -0.13622 0.04869 0.05971 1.00000 0.15045 -0.04877 -0.06686 -0.07717 -0.12510 0.79187 -0.14330 -0.16045 -0.03124 0.02777 X9 - Complaint Resolution 0.08213 -0.11740 0.15045 1.00000 -0.09162 0.15186 0.15429 -0.04897 -0.12279 -0.06054 0.31201 0.14307 0.08071 X10 X10 - Advertizing 0.12226 -0.00164 -0.04877 -0.09162 1.00000 0.10140 0.33311 -0.09010 0.01994 0.02572 -0.04369 0.15061 -0.06399 X11 X11 - Product Line 0.02317 0.15678 -0.06686 0.15186 0.10140 1.00000 -0.27304 0.08759 0.10312 0.11766 -0.04379 -0.95288 0.94102 X12 X12 - Salesforce Image 0.00626 0.72879 -0.07717 0.15429 0.33311 -0.27304 1.00000 0.13802 0.17167 0.05399 -0.10021 -0.24120 0.25413 X13 X13 - Competitive Pricing -0.05437 0.01774 -0.12510 -0.04897 -0.09010 0.08759 0.13802 1.00000 0.01926 -0.01503 -0.10615 0.21164 -0.12649 X14 X14 - Warranty & Claims -0.12393 -0.09100 0.79187 -0.12279 0.01994 0.10312 0.17167 0.01926 1.00000 0.13825 0.25015 0.02886 -0.07009 X15 X15 - New Products 0.07585 -0.09110 -0.14330 -0.06054 0.02572 0.11766 0.05399 -0.01503 0.13825 1.00000 -0.03113 0.13688 -0.08997 X16 X16 - Order & Billing 0.18884 0.10465 -0.16045 0.31201 -0.04369 -0.04379 -0.10021 -0.10615 0.25015 -0.03113 1.00000 0.03732 0.10856 X17 X17 - Price Flexibility -0.13458 0.13394 -0.03124 0.14307 0.15061 -0.95288 -0.24120 0.21164 0.02886 0.13688 0.03732 1.00000 0.92227 X18 X18 - Delivery Speed -0.01305 -0.13622 0.02777 0.08071 -0.06399 0.94102 0.25413 -0.12649 -0.07009 -0.08997 0.10856 0.92227 1.00000 X6 X6 - Product Quality X7 X7 - E-Commerce X8 X8 - Technical Support X9 Kaiser's Measure of Sampling Adequacy: Overall MSA = 0.60870461 X6 X7 X8 X9 X10 X11 X12 X13 X14 X15 X16 X17 X18 0.87333494 0.62017070 0.52701809 0.88951120 0.80663277 0.44784686 0.58627959 0.87917735 0.52930825 0.31444052 0.85889120 0.44237394 0.53319443 Prior Communality Estimates: ONE Eigenvalues of the Correlation Matrix: Total = 13 Average = 1 Eigenvalue Difference Proportion Cumulative 1 3.56707480 0.56943025 0.2744 0.2744 2 2.99764455 1.25956706 0.2306 0.5050 3 1.73807749 0.45085244 0.1337 0.6387 4 1.28722505 0.28198745 0.0990 0.7377 5 1.00523760 0.38662334 0.0773 0.8150 6 0.61861426 0.06718656 0.0476 0.8626 7 0.55142770 0.10443379 0.0424 0.9050 8 0.44699392 0.16625812 0.0344 0.9394 9 0.28073579 0.08002691 0.0216 0.9610 10 0.20070888 0.03451354 0.0154 0.9764 11 0.16619534 0.03513646 0.0128 0.9892 12 0.13105888 0.12205313 0.0101 0.9993 13 0.00900575 0.0007 1.0000 5 factors will be retained by the NFACTOR criterion. HBAT_Factor_SAS_Output_Sp16.htm[3/2/2016 5:21:07 AM] SAS Output Factor Pattern Factor1 Factor2 Factor3 Factor4 Factor5 X18 X18 - Delivery Speed 0.90413 0.12610 -0.28542 -0.09519 -0.03778 X9 X9 - Complaint Resolution 0.86338 0.21309 -0.26428 -0.11618 -0.08618 X16 X16 - Order & Billing 0.81307 0.17611 -0.22195 -0.16898 -0.05676 X12 X12 - Salesforce Image 0.54958 -0.47234 0.47286 0.33537 -0.01313 X10 X10 - Advertizing 0.48204 -0.36304 0.24123 0.37036 0.12587 X11 X11 - Product Line 0.47680 0.73057 -0.13671 0.24679 -0.03214 X6 X6 - Product Quality 0.01595 0.62692 -0.06169 0.53353 0.05020 X17 X17 - Price Flexibility 0.52608 -0.64952 -0.19756 -0.39227 0.01362 X13 X13 - Competitive Pricing -0.01557 -0.74837 -0.01856 -0.17447 0.02335 X8 X8 - Technical Support 0.13049 0.47450 0.69219 -0.41398 0.01428 X14 X14 - Warranty & Claims 0.24261 0.46395 0.68921 -0.36627 0.13040 X7 X7 - E-Commerce 0.46134 -0.44821 0.47330 0.38828 -0.09795 X15 X15 - New Products 0.12406 -0.02080 -0.12530 0.01733 0.97266 Variance Explained by Each Factor Factor1 Factor2 Factor3 Factor4 Factor5 3.5670748 2.9976445 1.7380775 1.2872251 1.0052376 Final Communality Estimates: Total = 10.595259 X6 X7 X8 X9 X10 X11 X12 X13 X14 X15 X16 X17 X18 0.68426202 0.79809704 0.89288069 0.88160161 0.57536119 0.84169896 0.86138453 0.59162909 0.90027621 0.97788351 0.77314161 0.89173717 0.92530586 HBAT_Factor_SAS_Output_Sp16.htm[3/2/2016 5:21:07 AM] SAS Output The SAS System The FACTOR Procedure Rotation Method: Varimax Orthogonal Transformation Matrix 1 1 2 3 4 5 0.86773 -0.01364 0.47263 0.13504 0.07237 2 0.19517 0.77190 -0.44909 0.40507 -0.01765 3 -0.38958 0.00093 0.51687 0.75411 -0.11130 4 -0.21692 0.63557 0.55473 -0.49098 0.01414 5 -0.10057 0.00579 0.00762 0.08907 0.99089 Rotated Factor Pattern Factor1 Factor2 Factor3 Factor4 Factor5 X18 X18 - Delivery Speed 0.94480 0.02403 0.17007 0.00131 0.05620 X9 X9 - Complaint Resolution 0.92760 0.07812 0.11066 0.05298 0.00110 X16 X16 - Order & Billing 0.86874 0.01692 0.09630 0.09168 0.02181 X6 X6 - Product Quality 0.03944 0.82303 -0.00954 -0.04790 0.05424 X11 X11 - Product Line X13 X13 - Competitive Pricing X17 0.55928 0.71396 -0.03675 0.13319 0.00847 -0.11685 -0.68822 0.22253 -0.23150 0.03482 X17 - Price Flexibility 0.49042 -0.75796 0.22072 -0.14723 0.07948 X12 X12 - Salesforce Image 0.12905 -0.15858 0.90222 0.07364 -0.01279 X7 X7 - E-Commerce 0.05408 -0.10561 0.87861 0.03830 -0.10295 X10 X10 - Advertizing 0.16044 -0.05046 0.72196 -0.07068 0.14441 X8 X8 - Technical Support 0.02454 0.10210 -0.02319 0.93634 -0.06768 X14 X14 - Warranty & Claims 0.09891 0.12342 0.06035 0.93188 0.05669 X15 X15 - New Products 0.05083 -0.00123 0.02024 -0.00804 0.98733 Variance Explained by Each Factor Factor1 Factor2 Factor3 Factor4 Factor5 3.1345951 2.3067596 2.2618825 1.8636097 1.0284127 Final Communality Estimates: Total = 10.595259 X6 X7 X8 X9 X10 X11 X12 X13 X14 X15 X16 X17 X18 0.68426202 0.79809704 0.89288069 0.88160161 0.57536119 0.84169896 0.86138453 0.59162909 0.90027621 0.97788351 0.77314161 0.89173717 0.92530586 HBAT_Factor_SAS_Output_Sp16.htm[3/2/2016 5:21:07 AM] SAS Output The SAS System The FACTOR Procedure Rotation Method: Varimax Scoring Coefficients Estimated by Regression Squared Multiple Correlations of the Variables with Each Factor Factor1 Factor2 Factor3 Factor4 Factor5 1.0000000 1.0000000 1.0000000 1.0000000 1.0000000 Standardized Scoring Coefficients Factor1 Factor2 Factor3 Factor4 Factor5 X18 X18 - Delivery Speed 0.31195 -0.01835 -0.02528 -0.03961 -0.00240 X9 X9 - Complaint Resolution 0.31134 -0.00643 -0.04684 -0.01650 -0.05304 X16 X16 - Order & Billing 0.29316 -0.04164 -0.05791 0.01771 -0.02813 X6 X6 - Product Quality -0.03641 0.42506 0.12016 -0.14050 0.05593 X11 X11 - Product Line 0.15582 0.30790 0.01918 -0.03952 -0.01484 X13 X13 - Competitive Pricing -0.02129 -0.27867 0.02952 -0.04115 0.02638 X17 X17 - Price Flexibility 0.19471 -0.36298 -0.06069 -0.00274 0.03627 X12 X12 - Salesforce Image -0.05825 0.04204 0.42863 0.03306 -0.02561 X7 X7 - E-Commerce -0.07868 0.07423 0.43561 0.00547 -0.11060 X10 X10 - Advertizing -0.03545 0.08839 0.35056 -0.05626 0.12461 X8 X8 - Technical Support -0.02418 -0.08226 -0.02625 0.52855 -0.03495 X14 X14 - Warranty & Claims -0.01658 -0.06119 0.01074 0.52217 0.08257 X15 X15 - New Products -0.04332 0.00826 -0.00287 0.02709 0.96963 HBAT_Factor_SAS_Output_Sp16.htm[3/2/2016 5:21:07 AM] SAS Output The SAS System The FACTOR Procedure Input Data Type Raw Data Number of Records Read 100 Number of Records Used 100 N for Significance Tests 100 Means and Standard Deviations from 100 Observations Variable HBAT_Factor_SAS_Output_Sp16.htm[3/2/2016 5:21:07 AM] Mean Std Dev X6 7.8100000 1.3962793 X7 3.6720000 0.7005164 X8 5.3650000 1.5304568 X9 5.4420000 1.2084032 X10 4.0100000 1.1269428 X11 5.8050000 1.3152850 X12 5.1230000 1.0723198 X13 6.9740000 1.5450553 X14 6.0430000 0.8197382 X16 4.2780000 0.9288398 X17 4.6100000 1.2060035 X18 3.8860000 0.7344372 SAS Output The SAS System The FACTOR Procedure Initial Factor Method: Principal Components Partial Correlations Controlling all other Variables X6 X7 X8 X9 X10 X11 X12 X13 X14 X16 X17 X18 1.00000 -0.04494 0.03832 0.07790 0.12461 0.03241 0.01040 -0.05568 -0.11488 0.18711 -0.12574 -0.02001 -0.04494 1.00000 0.07383 -0.11256 -0.00400 0.14770 0.72795 0.01919 -0.10503 0.10799 0.12314 -0.12909 0.03832 0.07383 1.00000 0.16108 -0.05302 -0.08518 -0.08592 -0.12424 0.78767 -0.15770 -0.05187 0.04125 X9 - Complaint Resolution 0.07790 -0.11256 0.16108 1.00000 -0.09338 0.14601 0.15152 -0.04815 -0.13268 0.31462 0.13631 0.08667 X10 X10 - Advertizing 0.12461 -0.00400 -0.05302 -0.09338 1.00000 0.10520 0.33510 -0.09053 0.02373 -0.04452 0.15565 -0.06660 X11 X11 - Product Line 0.03241 0.14770 -0.08518 0.14601 0.10520 1.00000 -0.26895 0.08644 0.12139 -0.04781 -0.95229 0.94076 X12 X12 - Salesforce Image 0.01040 0.72795 -0.08592 0.15152 0.33510 -0.26895 1.00000 0.13742 0.18114 -0.10209 -0.23637 0.25065 X13 X13 - Competitive Pricing -0.05568 0.01919 -0.12424 -0.04815 -0.09053 0.08644 0.13742 1.00000 0.01735 -0.10575 0.21160 -0.12566 X14 X14 - Warranty & Claims -0.11488 -0.10503 0.78767 -0.13268 0.02373 0.12139 0.18114 0.01735 1.00000 0.24835 0.04871 -0.08367 X16 X16 - Order & Billing 0.18711 0.10799 -0.15770 0.31462 -0.04452 -0.04781 -0.10209 -0.10575 0.24835 1.00000 0.03339 0.11187 X17 X17 - Price Flexibility -0.12574 0.12314 -0.05187 0.13631 0.15565 -0.95229 -0.23637 0.21160 0.04871 0.03339 1.00000 0.92234 X18 X18 - Delivery Speed -0.02001 -0.12909 0.04125 0.08667 -0.06660 0.94076 0.25065 -0.12566 -0.08367 0.11187 0.92234 1.00000 X6 X6 - Product Quality X7 X7 - E-Commerce X8 X8 - Technical Support X9 Kaiser's Measure of Sampling Adequacy: Overall MSA = 0.61212249 X6 X7 X8 X9 X10 X11 X12 X13 X14 X16 X17 X18 0.88433098 0.62447848 0.53109650 0.88982362 0.80096627 0.44926360 0.58736933 0.87993546 0.53286926 0.85848306 0.44406502 0.53282157 Prior Communality Estimates: ONE Eigenvalues of the Correlation Matrix: Total = 12 Average = 1 Eigenvalue Difference Proportion Cumulative 1 3.55598484 0.55863475 0.2963 0.2963 2 2.99735009 1.26605798 0.2498 0.5461 3 1.73129211 0.44413617 0.1443 0.6904 4 1.28715594 0.65937752 0.1073 0.7976 5 0.62777842 0.07177880 0.0523 0.8500 6 0.55599962 0.10792096 0.0463 0.8963 7 0.44807866 0.16671190 0.0373 0.9336 8 0.28136676 0.07781008 0.0234 0.9571 9 0.20355668 0.03231743 0.0170 0.9740 10 0.17123924 0.04016912 0.0143 0.9883 11 0.13107012 0.12194259 12 0.00912753 0.0109 0.9992 0.0008 1.0000 4 factors will be retained by the NFACTOR criterion. HBAT_Factor_SAS_Output_Sp16.htm[3/2/2016 5:21:07 AM] SAS Output Factor Pattern Factor1 Factor2 Factor3 Factor4 X18 X18 - Delivery Speed 0.90361 0.12344 -0.29078 -0.09416 X9 X9 - Complaint Resolution 0.86468 0.21023 -0.27263 -0.11456 X16 X16 - Order & Billing 0.81380 0.17350 -0.22858 -0.16777 X12 X12 - Salesforce Image 0.55019 -0.47461 0.46994 0.33501 X10 X10 - Advertizing 0.47996 -0.36442 0.24446 0.36893 X11 X11 - Product Line 0.47864 0.72916 -0.13861 0.24735 X6 X6 - Product Quality 0.01640 0.62720 -0.05753 0.53298 X17 X17 - Price Flexibility 0.52266 -0.65090 -0.20013 -0.39197 X13 X13 - Competitive Pricing -0.01850 -0.74820 -0.01825 -0.17467 X14 X14 - Warranty & Claims 0.24460 0.46296 0.69481 -0.36868 X8 X8 - Technical Support 0.13608 0.47314 0.69032 -0.41487 X7 X7 - E-Commerce 0.46395 -0.45059 0.46620 0.38889 Variance Explained by Each Factor Factor1 Factor2 Factor3 Factor4 3.5559848 2.9973501 1.7312921 1.2871559 Final Communality Estimates: Total = 9.571783 X6 X7 X8 X9 X10 X11 X12 X13 X14 X16 X17 X18 0.68102788 0.78684979 0.89104455 0.87932342 0.55902838 0.84116435 0.86102860 0.59099410 0.89285064 0.77277319 0.89053676 0.92516131 HBAT_Factor_SAS_Output_Sp16.htm[3/2/2016 5:21:07 AM] SAS Output The SAS System The FACTOR Procedure Input Data Type Raw Data Number of Records Read 100 Number of Records Used 100 N for Significance Tests 100 Means and Standard Deviations from 100 Observations Variable HBAT_Factor_SAS_Output_Sp16.htm[3/2/2016 5:21:07 AM] Mean Std Dev X6 7.8100000 1.3962793 X7 3.6720000 0.7005164 X8 5.3650000 1.5304568 X9 5.4420000 1.2084032 X10 4.0100000 1.1269428 X11 5.8050000 1.3152850 X12 5.1230000 1.0723198 X13 6.9740000 1.5450553 X14 6.0430000 0.8197382 X16 4.2780000 0.9288398 X17 4.6100000 1.2060035 X18 3.8860000 0.7344372 SAS Output The SAS System The FACTOR Procedure Initial Factor Method: Principal Components Partial Correlations Controlling all other Variables X6 X7 X8 X9 X10 X11 X12 X13 X14 X16 X17 X18 1.00000 -0.04494 0.03832 0.07790 0.12461 0.03241 0.01040 -0.05568 -0.11488 0.18711 -0.12574 -0.02001 -0.04494 1.00000 0.07383 -0.11256 -0.00400 0.14770 0.72795 0.01919 -0.10503 0.10799 0.12314 -0.12909 0.03832 0.07383 1.00000 0.16108 -0.05302 -0.08518 -0.08592 -0.12424 0.78767 -0.15770 -0.05187 0.04125 X9 - Complaint Resolution 0.07790 -0.11256 0.16108 1.00000 -0.09338 0.14601 0.15152 -0.04815 -0.13268 0.31462 0.13631 0.08667 X10 X10 - Advertizing 0.12461 -0.00400 -0.05302 -0.09338 1.00000 0.10520 0.33510 -0.09053 0.02373 -0.04452 0.15565 -0.06660 X11 X11 - Product Line 0.03241 0.14770 -0.08518 0.14601 0.10520 1.00000 -0.26895 0.08644 0.12139 -0.04781 -0.95229 0.94076 X12 X12 - Salesforce Image 0.01040 0.72795 -0.08592 0.15152 0.33510 -0.26895 1.00000 0.13742 0.18114 -0.10209 -0.23637 0.25065 X13 X13 - Competitive Pricing -0.05568 0.01919 -0.12424 -0.04815 -0.09053 0.08644 0.13742 1.00000 0.01735 -0.10575 0.21160 -0.12566 X14 X14 - Warranty & Claims -0.11488 -0.10503 0.78767 -0.13268 0.02373 0.12139 0.18114 0.01735 1.00000 0.24835 0.04871 -0.08367 X16 X16 - Order & Billing 0.18711 0.10799 -0.15770 0.31462 -0.04452 -0.04781 -0.10209 -0.10575 0.24835 1.00000 0.03339 0.11187 X17 X17 - Price Flexibility -0.12574 0.12314 -0.05187 0.13631 0.15565 -0.95229 -0.23637 0.21160 0.04871 0.03339 1.00000 0.92234 X18 X18 - Delivery Speed -0.02001 -0.12909 0.04125 0.08667 -0.06660 0.94076 0.25065 -0.12566 -0.08367 0.11187 0.92234 1.00000 X6 X6 - Product Quality X7 X7 - E-Commerce X8 X8 - Technical Support X9 Kaiser's Measure of Sampling Adequacy: Overall MSA = 0.61212249 X6 X7 X8 X9 X10 X11 X12 X13 X14 X16 X17 X18 0.88433098 0.62447848 0.53109650 0.88982362 0.80096627 0.44926360 0.58736933 0.87993546 0.53286926 0.85848306 0.44406502 0.53282157 Prior Communality Estimates: ONE Eigenvalues of the Correlation Matrix: Total = 12 Average = 1 Eigenvalue Difference Proportion Cumulative 1 3.55598484 0.55863475 0.2963 0.2963 2 2.99735009 1.26605798 0.2498 0.5461 3 1.73129211 0.44413617 0.1443 0.6904 4 1.28715594 0.65937752 0.1073 0.7976 5 0.62777842 0.07177880 0.0523 0.8500 6 0.55599962 0.10792096 0.0463 0.8963 7 0.44807866 0.16671190 0.0373 0.9336 8 0.28136676 0.07781008 0.0234 0.9571 9 0.20355668 0.03231743 0.0170 0.9740 10 0.17123924 0.04016912 0.0143 0.9883 11 0.13107012 0.12194259 12 0.00912753 0.0109 0.9992 0.0008 1.0000 4 factors will be retained by the NFACTOR criterion. HBAT_Factor_SAS_Output_Sp16.htm[3/2/2016 5:21:07 AM] SAS Output Factor Pattern Factor1 Factor2 Factor3 Factor4 X18 X18 - Delivery Speed 0.90361 0.12344 -0.29078 -0.09416 X9 X9 - Complaint Resolution 0.86468 0.21023 -0.27263 -0.11456 X16 X16 - Order & Billing 0.81380 0.17350 -0.22858 -0.16777 X12 X12 - Salesforce Image 0.55019 -0.47461 0.46994 0.33501 X10 X10 - Advertizing 0.47996 -0.36442 0.24446 0.36893 X11 X11 - Product Line 0.47864 0.72916 -0.13861 0.24735 X6 X6 - Product Quality 0.01640 0.62720 -0.05753 0.53298 X17 X17 - Price Flexibility 0.52266 -0.65090 -0.20013 -0.39197 X13 X13 - Competitive Pricing -0.01850 -0.74820 -0.01825 -0.17467 X14 X14 - Warranty & Claims 0.24460 0.46296 0.69481 -0.36868 X8 X8 - Technical Support 0.13608 0.47314 0.69032 -0.41487 X7 X7 - E-Commerce 0.46395 -0.45059 0.46620 0.38889 Variance Explained by Each Factor Factor1 Factor2 Factor3 Factor4 3.5559848 2.9973501 1.7312921 1.2871559 Final Communality Estimates: Total = 9.571783 X6 X7 X8 X9 X10 X11 X12 X13 X14 X16 X17 X18 0.68102788 0.78684979 0.89104455 0.87932342 0.55902838 0.84116435 0.86102860 0.59099410 0.89285064 0.77277319 0.89053676 0.92516131 HBAT_Factor_SAS_Output_Sp16.htm[3/2/2016 5:21:07 AM] SAS Output The SAS System The FACTOR Procedure Rotation Method: Varimax Orthogonal Transformation Matrix 1 2 3 4 0.86853 -0.01011 0.47558 0.13918 2 0.19141 0.77124 -0.45183 0.40548 3 -0.40245 0.00195 0.51316 0.75809 4 -0.21691 0.63647 0.55349 -0.49144 1 Rotated Factor Pattern Factor1 Factor2 Factor3 Factor4 X18 X18 - Delivery Speed 0.94589 0.02557 0.17263 0.00165 X9 X9 - Complaint Resolution 0.92581 0.07995 0.11293 0.05521 X16 X16 - Order & Billing 0.86841 0.01836 0.09847 0.09278 X6 X6 - Product Quality 0.04184 0.82267 -0.01011 -0.04895 X11 X11 - Product Line 0.55741 0.71467 -0.03605 0.13564 X13 X13 - Competitive Pricing -0.11405 -0.68806 0.22321 -0.23395 X17 X17 - Price Flexibility 0.49492 -0.75715 0.22302 -0.15027 X12 X12 - Salesforce Image 0.12522 -0.15746 0.90267 0.07575 X7 X7 - E-Commerce 0.04473 -0.10378 0.87871 0.04417 X10 X10 - Advertizing 0.16870 -0.05062 0.72255 -0.07695 X8 X8 - Technical Support 0.02092 0.10082 -0.02444 0.93800 X14 X14 - Warranty & Claims 0.10140 0.12128 0.05964 0.92968 Variance Explained by Each Factor Factor1 Factor2 Factor3 Factor4 3.1332390 2.3046236 2.2663953 1.8675251 Final Communality Estimates: Total = 9.571783 X6 X7 X8 X9 X10 X11 X12 X13 X14 X16 X17 X18 0.68102788 0.78684979 0.89104455 0.87932342 0.55902838 0.84116435 0.86102860 0.59099410 0.89285064 0.77277319 0.89053676 0.92516131 HBAT_Factor_SAS_Output_Sp16.htm[3/2/2016 5:21:07 AM] SAS Output The SAS System The FACTOR Procedure Rotation Method: Varimax Scoring Coefficients Estimated by Regression Squared Multiple Correlations of the Variables with Each Factor Factor1 Factor2 Factor3 Factor4 1.0000000 1.0000000 1.0000000 1.0000000 Standardized Scoring Coefficients HBAT_Factor_SAS_Output_Sp16.htm[3/2/2016 5:21:07 AM] Factor1 Factor2 Factor3 Factor4 X18 X18 - Delivery Speed 0.31205 -0.01769 -0.02443 -0.03931 X9 X9 - Complaint Resolution 0.30730 -0.00532 -0.04612 -0.01336 X16 X16 - Order & Billing 0.29125 -0.04089 -0.05721 0.01929 X6 X6 - Product Quality -0.03238 0.42482 0.11978 -0.14320 X11 X11 - Product Line 0.15401 0.30841 0.01937 -0.03776 X13 X13 - Competitive Pricing -0.01862 -0.27886 0.02979 -0.04324 X17 X17 - Price Flexibility 0.19867 -0.36301 -0.05985 -0.00557 X12 X12 - Salesforce Image -0.06162 0.04250 0.42847 0.03519 X7 X7 - E-Commerce -0.08936 0.07556 0.43538 0.01286 X10 X10 - Advertizing -0.02504 0.08757 0.35022 -0.06433 X8 X8 - Technical Support -0.02711 -0.08301 -0.02691 0.53001 X14 X14 - Warranty & Claims -0.01008 -0.06310 0.01033 0.51721 SAS Output The SAS System The FACTOR Procedure Input Data Type Raw Data Number of Records Read 100 Number of Records Used 100 N for Significance Tests 100 Means and Standard Deviations from 100 Observations Variable HBAT_Factor_SAS_Output_Sp16.htm[3/2/2016 5:21:07 AM] Mean Std Dev X6 7.8100000 1.3962793 X7 3.6720000 0.7005164 X8 5.3650000 1.5304568 X9 5.4420000 1.2084032 X10 4.0100000 1.1269428 X11 5.8050000 1.3152850 X12 5.1230000 1.0723198 X13 6.9740000 1.5450553 X14 6.0430000 0.8197382 X16 4.2780000 0.9288398 X18 3.8860000 0.7344372 SAS Output The SAS System The FACTOR Procedure Initial Factor Method: Principal Components Partial Correlations Controlling all other Variables X6 X7 X8 X9 X10 X11 X12 X13 X14 X16 X18 1.00000 -0.06137 0.04526 0.06183 0.10719 0.50256 0.04163 -0.08486 -0.12211 0.18448 -0.35477 -0.06137 1.00000 0.06806 -0.09742 0.01547 0.10050 0.72474 0.04665 -0.09991 0.11302 -0.04045 0.04526 0.06806 1.00000 0.15567 -0.06194 -0.11741 -0.07591 -0.13853 0.78714 -0.15973 -0.01707 X9 - Complaint Resolution 0.06183 -0.09742 0.15567 1.00000 -0.07374 0.05360 0.12394 -0.01994 -0.12738 0.32236 0.55488 X10 X10 - Advertizing 0.10719 0.01547 -0.06194 -0.07374 1.00000 -0.14272 0.31080 -0.05965 0.03174 -0.03983 0.20164 X11 X11 - Product Line 0.50256 0.10050 -0.11741 0.05360 -0.14272 1.00000 -0.14787 -0.38577 0.24605 -0.26099 0.52936 X12 X12 - Salesforce Image 0.04163 0.72474 -0.07591 0.12394 0.31080 -0.14787 1.00000 0.09204 0.17478 -0.11326 0.08692 X13 X13 - Competitive Pricing -0.08486 0.04665 -0.13853 -0.01994 -0.05965 -0.38577 0.09204 1.00000 0.02833 -0.10102 0.18405 X14 X14 - Warranty & Claims -0.12211 -0.09991 0.78714 -0.12738 0.03174 0.24605 0.17478 0.02833 1.00000 0.25041 -0.10039 X16 X16 - Order & Billing 0.18448 0.11302 -0.15973 0.32236 -0.03983 -0.26099 -0.11326 -0.10102 0.25041 1.00000 0.36944 X18 X18 - Delivery Speed -0.35477 -0.04045 -0.01707 0.55488 0.20164 0.52936 0.08692 0.18405 -0.10039 0.36944 1.00000 X6 X6 - Product Quality X7 X7 - E-Commerce X8 X8 - Technical Support X9 Kaiser's Measure of Sampling Adequacy: Overall MSA = 0.65314222 X6 X7 X8 X9 X10 X11 X12 X13 X14 X16 X18 0.50870653 0.62555473 0.51900806 0.78655521 0.77936148 0.62232766 0.62184217 0.75282649 0.51076125 0.76001478 0.66557683 Prior Communality Estimates: ONE Eigenvalues of the Correlation Matrix: Total = 11 Average = 1 Eigenvalue Difference Proportion Cumulative 1 3.42697133 0.87607462 0.3115 0.3115 2 2.55089671 0.85992024 0.2319 0.5434 3 1.69097648 0.60442042 0.1537 0.6972 4 1.08655606 0.47713196 0.0988 0.7959 5 0.60942409 0.05754032 0.0554 0.8513 6 0.55188378 0.15036563 0.0502 0.9015 7 0.40151815 0.15456660 0.0365 0.9380 8 0.24695154 0.04339828 0.0225 0.9605 9 0.20355327 0.07071169 0.0185 0.9790 10 0.13284158 0.03441456 11 0.09842702 0.0121 0.9911 0.0089 1.0000 4 factors will be retained by the NFACTOR criterion. HBAT_Factor_SAS_Output_Sp16.htm[3/2/2016 5:21:07 AM] SAS Output Factor Pattern Factor1 Factor2 Factor3 Factor4 X18 X18 - Delivery Speed 0.87579 0.11667 -0.30250 -0.20569 X9 X9 - Complaint Resolution 0.87133 0.03105 -0.27354 -0.21506 X16 X16 - Order & Billing 0.80938 0.04216 -0.21967 -0.24689 X11 X11 - Product Line 0.71598 -0.45484 -0.15121 0.21150 X12 X12 - Salesforce Image 0.37703 0.75177 0.31384 0.23159 X7 X7 - E-Commerce X13 X13 - Competitive Pricing X10 0.30721 0.71314 0.30591 0.28392 -0.28081 0.66035 -0.06898 -0.34768 X10 - Advertizing 0.34013 0.58083 0.11456 0.33137 X8 X8 - Technical Support 0.29192 -0.36889 0.79447 -0.20159 X14 X14 - Warranty & Claims 0.39418 -0.30613 0.77836 -0.19316 X6 X6 - Product Quality 0.24767 -0.50070 -0.08098 0.67039 Variance Explained by Each Factor Factor1 Factor2 Factor3 Factor4 3.4269713 2.5508967 1.6909765 1.0865561 Final Communality Estimates: Total = 8.755401 X6 X7 X8 X9 X10 X11 X12 X13 X14 X16 X18 0.76802937 0.77714736 0.89311235 0.88126008 0.57597858 0.78710502 0.85944643 0.64055781 0.89224653 0.76608666 0.91443037 HBAT_Factor_SAS_Output_Sp16.htm[3/2/2016 5:21:07 AM] SAS Output The SAS System The FACTOR Procedure Input Data Type Raw Data Number of Records Read 100 Number of Records Used 100 N for Significance Tests 100 Means and Standard Deviations from 100 Observations Variable HBAT_Factor_SAS_Output_Sp16.htm[3/2/2016 5:21:07 AM] Mean Std Dev X6 7.8100000 1.3962793 X7 3.6720000 0.7005164 X8 5.3650000 1.5304568 X9 5.4420000 1.2084032 X10 4.0100000 1.1269428 X11 5.8050000 1.3152850 X12 5.1230000 1.0723198 X13 6.9740000 1.5450553 X14 6.0430000 0.8197382 X16 4.2780000 0.9288398 X18 3.8860000 0.7344372 SAS Output The SAS System The FACTOR Procedure Initial Factor Method: Principal Components Partial Correlations Controlling all other Variables X6 X7 X8 X9 X10 X11 X12 X13 X14 X16 X18 1.00000 -0.06137 0.04526 0.06183 0.10719 0.50256 0.04163 -0.08486 -0.12211 0.18448 -0.35477 -0.06137 1.00000 0.06806 -0.09742 0.01547 0.10050 0.72474 0.04665 -0.09991 0.11302 -0.04045 0.04526 0.06806 1.00000 0.15567 -0.06194 -0.11741 -0.07591 -0.13853 0.78714 -0.15973 -0.01707 X9 - Complaint Resolution 0.06183 -0.09742 0.15567 1.00000 -0.07374 0.05360 0.12394 -0.01994 -0.12738 0.32236 0.55488 X10 X10 - Advertizing 0.10719 0.01547 -0.06194 -0.07374 1.00000 -0.14272 0.31080 -0.05965 0.03174 -0.03983 0.20164 X11 X11 - Product Line 0.50256 0.10050 -0.11741 0.05360 -0.14272 1.00000 -0.14787 -0.38577 0.24605 -0.26099 0.52936 X12 X12 - Salesforce Image 0.04163 0.72474 -0.07591 0.12394 0.31080 -0.14787 1.00000 0.09204 0.17478 -0.11326 0.08692 X13 X13 - Competitive Pricing -0.08486 0.04665 -0.13853 -0.01994 -0.05965 -0.38577 0.09204 1.00000 0.02833 -0.10102 0.18405 X14 X14 - Warranty & Claims -0.12211 -0.09991 0.78714 -0.12738 0.03174 0.24605 0.17478 0.02833 1.00000 0.25041 -0.10039 X16 X16 - Order & Billing 0.18448 0.11302 -0.15973 0.32236 -0.03983 -0.26099 -0.11326 -0.10102 0.25041 1.00000 0.36944 X18 X18 - Delivery Speed -0.35477 -0.04045 -0.01707 0.55488 0.20164 0.52936 0.08692 0.18405 -0.10039 0.36944 1.00000 X6 X6 - Product Quality X7 X7 - E-Commerce X8 X8 - Technical Support X9 Kaiser's Measure of Sampling Adequacy: Overall MSA = 0.65314222 X6 X7 X8 X9 X10 X11 X12 X13 X14 X16 X18 0.50870653 0.62555473 0.51900806 0.78655521 0.77936148 0.62232766 0.62184217 0.75282649 0.51076125 0.76001478 0.66557683 Prior Communality Estimates: ONE Eigenvalues of the Correlation Matrix: Total = 11 Average = 1 Eigenvalue Difference Proportion Cumulative 1 3.42697133 0.87607462 0.3115 0.3115 2 2.55089671 0.85992024 0.2319 0.5434 3 1.69097648 0.60442042 0.1537 0.6972 4 1.08655606 0.47713196 0.0988 0.7959 5 0.60942409 0.05754032 0.0554 0.8513 6 0.55188378 0.15036563 0.0502 0.9015 7 0.40151815 0.15456660 0.0365 0.9380 8 0.24695154 0.04339828 0.0225 0.9605 9 0.20355327 0.07071169 0.0185 0.9790 10 0.13284158 0.03441456 11 0.09842702 0.0121 0.9911 0.0089 1.0000 4 factors will be retained by the NFACTOR criterion. HBAT_Factor_SAS_Output_Sp16.htm[3/2/2016 5:21:07 AM] SAS Output Factor Pattern Factor1 Factor2 Factor3 Factor4 X18 X18 - Delivery Speed 0.87579 0.11667 -0.30250 -0.20569 X9 X9 - Complaint Resolution 0.87133 0.03105 -0.27354 -0.21506 X16 X16 - Order & Billing 0.80938 0.04216 -0.21967 -0.24689 X11 X11 - Product Line 0.71598 -0.45484 -0.15121 0.21150 X12 X12 - Salesforce Image 0.37703 0.75177 0.31384 0.23159 X7 X7 - E-Commerce X13 X13 - Competitive Pricing X10 0.30721 0.71314 0.30591 0.28392 -0.28081 0.66035 -0.06898 -0.34768 X10 - Advertizing 0.34013 0.58083 0.11456 0.33137 X8 X8 - Technical Support 0.29192 -0.36889 0.79447 -0.20159 X14 X14 - Warranty & Claims 0.39418 -0.30613 0.77836 -0.19316 X6 X6 - Product Quality 0.24767 -0.50070 -0.08098 0.67039 Variance Explained by Each Factor Factor1 Factor2 Factor3 Factor4 3.4269713 2.5508967 1.6909765 1.0865561 Final Communality Estimates: Total = 8.755401 X6 X7 X8 X9 X10 X11 X12 X13 X14 X16 X18 0.76802937 0.77714736 0.89311235 0.88126008 0.57597858 0.78710502 0.85944643 0.64055781 0.89224653 0.76608666 0.91443037 HBAT_Factor_SAS_Output_Sp16.htm[3/2/2016 5:21:07 AM] SAS Output The SAS System The FACTOR Procedure Rotation Method: Varimax Orthogonal Transformation Matrix 1 2 3 4 0.85746 0.32216 0.27066 0.29617 2 0.01139 0.75813 -0.31201 -0.57250 3 -0.37572 0.32140 0.86750 -0.05464 4 -0.35139 0.46706 -0.27720 0.76259 1 Rotated Factor Pattern Factor1 Factor2 Factor3 Factor4 X18 X18 - Delivery Speed 0.93821 0.17731 -0.00476 0.05226 X9 X9 - Complaint Resolution 0.92583 0.11589 0.04847 0.09123 X16 X16 - Order & Billing 0.86378 0.10680 0.08379 0.03930 X12 X12 - Salesforce Image 0.13256 0.90045 0.07555 -0.15926 X7 X7 - E-Commerce 0.05684 0.87056 0.04732 -0.11748 X10 X10 - Advertizing 0.13878 0.74151 -0.08164 0.01465 X8 X8 - Technical Support 0.01845 -0.02444 0.93919 0.10051 X14 X14 - Warranty & Claims 0.10994 0.05485 0.93097 0.10218 X6 X6 - Product Quality 0.00152 -0.01272 -0.03282 0.87566 X11 X11 - Product Line 0.59124 -0.06398 0.14591 0.64200 X13 X13 - Competitive Pricing -0.08517 0.22561 -0.24550 -0.72259 Variance Explained by Each Factor Factor1 Factor2 Factor3 Factor4 2.8928210 2.2335531 1.8554249 1.7736015 Final Communality Estimates: Total = 8.755401 X6 X7 X8 X9 X10 X11 X12 X13 X14 X16 X18 0.76802937 0.77714736 0.89311235 0.88126008 0.57597858 0.78710502 0.85944643 0.64055781 0.89224653 0.76608666 0.91443037 HBAT_Factor_SAS_Output_Sp16.htm[3/2/2016 5:21:07 AM] SAS Output The SAS System The FACTOR Procedure Rotation Method: Varimax Scoring Coefficients Estimated by Regression Squared Multiple Correlations of the Variables with Each Factor Factor1 Factor2 Factor3 Factor4 1.0000000 1.0000000 1.0000000 1.0000000 Standardized Scoring Coefficients HBAT_Factor_SAS_Output_Sp16.htm[3/2/2016 5:21:07 AM] Factor1 Factor2 Factor3 Factor4 X18 X18 - Delivery Speed 0.35338 -0.02891 -0.04781 -0.08509 X9 X9 - Complaint Resolution 0.34848 -0.05330 -0.02044 -0.07377 X16 X16 - Order & Billing 0.33135 -0.05926 0.00906 -0.10569 X12 X12 - Salesforce Image -0.04693 0.41807 0.03975 0.01626 X7 X7 - E-Commerce -0.07974 0.42102 0.02154 0.05588 X10 X10 - Advertizing -0.04492 0.36881 -0.06994 0.12790 X8 X8 - Technical Support -0.03993 -0.01784 0.52718 -0.05914 X14 X14 - Warranty & Claims -0.01322 0.01099 0.51716 -0.05794 X6 X6 - Product Quality -0.13908 0.14725 -0.13176 0.60690 X11 X11 - Product Line 0.14231 -0.00570 -0.01935 0.31728 X13 X13 - Competitive Pricing 0.06045 0.00730 -0.04964 -0.41426 SAS Output The SAS System The FACTOR Procedure Input Data Type Raw Data Number of Records Read 100 Number of Records Used 100 N for Significance Tests 100 Means and Standard Deviations from 100 Observations Variable Mean Std Dev X6 7.8100000 1.3962793 X7 3.6720000 0.7005164 X8 5.3650000 1.5304568 X9 5.4420000 1.2084032 X10 4.0100000 1.1269428 X12 5.1230000 1.0723198 X13 6.9740000 1.5450553 X14 6.0430000 0.8197382 X16 4.2780000 0.9288398 X18 3.8860000 0.7344372 Correlations X6 X7 X8 X9 X10 X12 X13 X14 X16 X18 1.00000 -0.13716 0.09560 0.10637 -0.05347 -0.15181 -0.40128 0.08831 0.10430 0.02772 -0.13716 1.00000 0.00087 0.14018 0.42989 0.79154 0.22946 0.05190 0.15615 0.19164 0.09560 0.00087 1.00000 0.09666 -0.06287 0.01699 -0.27079 0.79717 0.08010 0.02544 X6 X6 - Product Quality X7 X7 - E-Commerce X8 X8 - Technical Support X9 X9 - Complaint Resolution 0.10637 0.14018 0.09666 1.00000 0.19692 0.22975 -0.12795 0.14041 0.75687 0.86509 X10 X10 - Advertizing -0.05347 0.42989 -0.06287 0.19692 1.00000 0.54220 0.13422 0.01079 0.18424 0.27586 X12 X12 - Salesforce Image -0.15181 0.79154 0.01699 0.22975 0.54220 1.00000 0.26460 0.10746 0.19513 0.27155 X13 X13 - Competitive Pricing -0.40128 0.22946 -0.27079 -0.12795 0.13422 0.26460 1.00000 -0.24499 -0.11457 -0.07287 X14 X14 - Warranty & Claims 0.08831 0.05190 0.79717 0.14041 0.01079 0.10746 -0.24499 1.00000 0.19707 0.10939 X16 X16 - Order & Billing 0.10430 0.15615 0.08010 0.75687 0.18424 0.19513 -0.11457 0.19707 1.00000 0.75100 X18 X18 - Delivery Speed 0.02772 0.19164 0.02544 0.86509 0.27586 0.27155 -0.07287 0.10939 0.75100 1.00000 HBAT_Factor_SAS_Output_Sp16.htm[3/2/2016 5:21:07 AM] SAS Output The SAS System The FACTOR Procedure Initial Factor Method: Principal Components Partial Correlations Controlling all other Variables X6 X7 X8 X9 X10 X12 X13 X14 X16 X18 1.00000 -0.01263 -0.01601 0.10282 0.04144 -0.03823 -0.34946 0.00184 0.06388 -0.12097 X7 - E-Commerce -0.01263 1.00000 0.05694 -0.09263 0.00114 0.72142 0.00858 -0.07796 0.09036 0.01511 X8 - Technical Support -0.01601 0.05694 1.00000 0.15063 -0.04596 -0.05961 -0.10177 0.78774 -0.13465 -0.09404 0.10282 -0.09263 0.15063 1.00000 -0.08235 0.11747 -0.04409 -0.11798 0.31991 0.68847 0.04144 0.00114 -0.04596 -0.08235 1.00000 0.33906 -0.00503 -0.00352 -0.00270 0.15016 -0.03823 0.72142 -0.05961 0.11747 0.33906 1.00000 0.16339 0.14437 -0.07820 0.01030 -0.34946 0.00858 -0.10177 -0.04409 -0.00503 0.16339 1.00000 -0.07447 -0.00038 -0.02576 0.00184 -0.07796 0.78774 -0.11798 -0.00352 0.14437 -0.07447 1.00000 0.19900 0.03632 X16 - Order & Billing 0.06388 0.09036 -0.13465 0.31991 -0.00270 -0.07820 -0.00038 0.19900 1.00000 0.28240 X18 - Delivery Speed -0.12097 0.01511 -0.09404 0.68847 0.15016 0.01030 -0.02576 0.03632 0.28240 1.00000 X6 X6 - Product Quality X7 X8 X9 X9 - Complaint Resolution X10 X10 - Advertizing X12 X12 - Salesforce Image X13 X13 - Competitive Pricing X14 X14 - Warranty & Claims X16 X18 Kaiser's Measure of Sampling Adequacy: Overall MSA = 0.66867580 X6 X7 X8 X9 X10 X12 X13 X14 X16 X18 0.61311473 0.63853737 0.51710524 0.69464923 0.81495796 0.62698301 0.73727989 0.52683913 0.83456872 0.71596573 Prior Communality Estimates: ONE Eigenvalues of the Correlation Matrix: Total = 10 Average = 1 Eigenvalue Difference Proportion Cumulative 1 3.08604246 0.81301060 0.3086 0.3086 2 2.27303186 0.61374812 0.2273 0.5359 3 1.65928375 0.62048347 0.1659 0.7018 4 1.03880027 0.43470062 0.1039 0.8057 5 0.60409965 0.05547355 0.0604 0.8661 6 0.54862610 0.25603062 0.0549 0.9210 7 0.29259548 0.08640747 0.0293 0.9502 8 0.20618801 0.03504655 0.0206 0.9709 9 0.17114146 0.05095052 0.0171 0.9880 10 0.12019094 0.0120 1.0000 4 factors will be retained by the NFACTOR criterion. HBAT_Factor_SAS_Output_Sp16.htm[3/2/2016 5:21:07 AM] SAS Output Factor Pattern Factor1 Factor2 Factor3 Factor4 X18 X18 - Delivery Speed 0.84182 0.16419 -0.36958 -0.14787 X9 X9 - Complaint Resolution 0.81902 0.26668 -0.36187 -0.12922 X16 X16 - Order & Billing 0.78298 0.27032 -0.31886 -0.13508 X12 X12 - Salesforce Image 0.63077 -0.53626 0.37668 0.17956 X7 X7 - E-Commerce 0.54419 -0.54073 0.37992 0.21637 X10 X10 - Advertizing X13 X13 - Competitive Pricing X8 0.52871 -0.41273 0.16139 0.33001 -0.01071 -0.69457 0.00937 -0.42224 X8 - Technical Support 0.18226 0.57868 0.70048 -0.18699 X14 X14 - Warranty & Claims 0.29374 0.54443 0.68831 -0.18526 X6 X6 - Product Quality 0.01971 0.48772 -0.11516 0.73923 Variance Explained by Each Factor Factor1 Factor2 Factor3 Factor4 3.0860425 2.2730319 1.6592837 1.0388003 Final Communality Estimates: Total = 8.057158 X6 X7 X8 X9 X10 X12 X13 X14 X16 X18 0.79798110 0.77967853 0.89373001 0.88955210 0.58483848 0.85956702 0.66091567 0.89078408 0.80604375 0.89406760 HBAT_Factor_SAS_Output_Sp16.htm[3/2/2016 5:21:07 AM] SAS Output The SAS System The FACTOR Procedure Input Data Type Raw Data Number of Records Read 100 Number of Records Used 100 N for Significance Tests 100 Means and Standard Deviations from 100 Observations Variable Mean Std Dev X6 7.8100000 1.3962793 X7 3.6720000 0.7005164 X8 5.3650000 1.5304568 X9 5.4420000 1.2084032 X10 4.0100000 1.1269428 X12 5.1230000 1.0723198 X13 6.9740000 1.5450553 X14 6.0430000 0.8197382 X16 4.2780000 0.9288398 X18 3.8860000 0.7344372 Correlations X6 X7 X8 X9 X10 X12 X13 X14 X16 X18 1.00000 -0.13716 0.09560 0.10637 -0.05347 -0.15181 -0.40128 0.08831 0.10430 0.02772 -0.13716 1.00000 0.00087 0.14018 0.42989 0.79154 0.22946 0.05190 0.15615 0.19164 0.09560 0.00087 1.00000 0.09666 -0.06287 0.01699 -0.27079 0.79717 0.08010 0.02544 X6 X6 - Product Quality X7 X7 - E-Commerce X8 X8 - Technical Support X9 X9 - Complaint Resolution 0.10637 0.14018 0.09666 1.00000 0.19692 0.22975 -0.12795 0.14041 0.75687 0.86509 X10 X10 - Advertizing -0.05347 0.42989 -0.06287 0.19692 1.00000 0.54220 0.13422 0.01079 0.18424 0.27586 X12 X12 - Salesforce Image -0.15181 0.79154 0.01699 0.22975 0.54220 1.00000 0.26460 0.10746 0.19513 0.27155 X13 X13 - Competitive Pricing -0.40128 0.22946 -0.27079 -0.12795 0.13422 0.26460 1.00000 -0.24499 -0.11457 -0.07287 X14 X14 - Warranty & Claims 0.08831 0.05190 0.79717 0.14041 0.01079 0.10746 -0.24499 1.00000 0.19707 0.10939 X16 X16 - Order & Billing 0.10430 0.15615 0.08010 0.75687 0.18424 0.19513 -0.11457 0.19707 1.00000 0.75100 X18 X18 - Delivery Speed 0.02772 0.19164 0.02544 0.86509 0.27586 0.27155 -0.07287 0.10939 0.75100 1.00000 HBAT_Factor_SAS_Output_Sp16.htm[3/2/2016 5:21:07 AM] SAS Output The SAS System The FACTOR Procedure Initial Factor Method: Principal Components Partial Correlations Controlling all other Variables X6 X7 X8 X9 X10 X12 X13 X14 X16 X18 1.00000 -0.01263 -0.01601 0.10282 0.04144 -0.03823 -0.34946 0.00184 0.06388 -0.12097 X7 - E-Commerce -0.01263 1.00000 0.05694 -0.09263 0.00114 0.72142 0.00858 -0.07796 0.09036 0.01511 X8 - Technical Support -0.01601 0.05694 1.00000 0.15063 -0.04596 -0.05961 -0.10177 0.78774 -0.13465 -0.09404 0.10282 -0.09263 0.15063 1.00000 -0.08235 0.11747 -0.04409 -0.11798 0.31991 0.68847 0.04144 0.00114 -0.04596 -0.08235 1.00000 0.33906 -0.00503 -0.00352 -0.00270 0.15016 -0.03823 0.72142 -0.05961 0.11747 0.33906 1.00000 0.16339 0.14437 -0.07820 0.01030 -0.34946 0.00858 -0.10177 -0.04409 -0.00503 0.16339 1.00000 -0.07447 -0.00038 -0.02576 0.00184 -0.07796 0.78774 -0.11798 -0.00352 0.14437 -0.07447 1.00000 0.19900 0.03632 X16 - Order & Billing 0.06388 0.09036 -0.13465 0.31991 -0.00270 -0.07820 -0.00038 0.19900 1.00000 0.28240 X18 - Delivery Speed -0.12097 0.01511 -0.09404 0.68847 0.15016 0.01030 -0.02576 0.03632 0.28240 1.00000 X6 X6 - Product Quality X7 X8 X9 X9 - Complaint Resolution X10 X10 - Advertizing X12 X12 - Salesforce Image X13 X13 - Competitive Pricing X14 X14 - Warranty & Claims X16 X18 Kaiser's Measure of Sampling Adequacy: Overall MSA = 0.66867580 X6 X7 X8 X9 X10 X12 X13 X14 X16 X18 0.61311473 0.63853737 0.51710524 0.69464923 0.81495796 0.62698301 0.73727989 0.52683913 0.83456872 0.71596573 Prior Communality Estimates: ONE Eigenvalues of the Correlation Matrix: Total = 10 Average = 1 Eigenvalue Difference Proportion Cumulative 1 3.08604246 0.81301060 0.3086 0.3086 2 2.27303186 0.61374812 0.2273 0.5359 3 1.65928375 0.62048347 0.1659 0.7018 4 1.03880027 0.43470062 0.1039 0.8057 5 0.60409965 0.05547355 0.0604 0.8661 6 0.54862610 0.25603062 0.0549 0.9210 7 0.29259548 0.08640747 0.0293 0.9502 8 0.20618801 0.03504655 0.0206 0.9709 9 0.17114146 0.05095052 0.0171 0.9880 10 0.12019094 0.0120 1.0000 4 factors will be retained by the NFACTOR criterion. HBAT_Factor_SAS_Output_Sp16.htm[3/2/2016 5:21:07 AM] SAS Output Factor Pattern Factor1 Factor2 Factor3 Factor4 X18 X18 - Delivery Speed 0.84182 0.16419 -0.36958 -0.14787 X9 X9 - Complaint Resolution 0.81902 0.26668 -0.36187 -0.12922 X16 X16 - Order & Billing 0.78298 0.27032 -0.31886 -0.13508 X12 X12 - Salesforce Image 0.63077 -0.53626 0.37668 0.17956 X7 X7 - E-Commerce 0.54419 -0.54073 0.37992 0.21637 X10 X10 - Advertizing X13 X13 - Competitive Pricing X8 0.52871 -0.41273 0.16139 0.33001 -0.01071 -0.69457 0.00937 -0.42224 X8 - Technical Support 0.18226 0.57868 0.70048 -0.18699 X14 X14 - Warranty & Claims 0.29374 0.54443 0.68831 -0.18526 X6 X6 - Product Quality 0.01971 0.48772 -0.11516 0.73923 Variance Explained by Each Factor Factor1 Factor2 Factor3 Factor4 3.0860425 2.2730319 1.6592837 1.0388003 Final Communality Estimates: Total = 8.057158 X6 X7 X8 X9 X10 X12 X13 X14 X16 X18 0.79798110 0.77967853 0.89373001 0.88955210 0.58483848 0.85956702 0.66091567 0.89078408 0.80604375 0.89406760 HBAT_Factor_SAS_Output_Sp16.htm[3/2/2016 5:21:07 AM] SAS Output The SAS System The FACTOR Procedure Initial Factor Method: Principal Components HBAT_Factor_SAS_Output_Sp16.htm[3/2/2016 5:21:07 AM] SAS Output HBAT_Factor_SAS_Output_Sp16.htm[3/2/2016 5:21:07 AM] SAS Output HBAT_Factor_SAS_Output_Sp16.htm[3/2/2016 5:21:07 AM] SAS Output The SAS System The FACTOR Procedure Rotation Method: Varimax Orthogonal Transformation Matrix 1 2 3 4 0.80234 0.56470 0.19309 0.00897 2 0.27468 -0.58327 0.53926 0.54180 3 -0.47415 0.41044 0.77393 -0.08807 4 -0.23662 0.41527 -0.27009 0.83583 1 Rotated Factor Pattern Factor1 Factor2 Factor3 Factor4 X9 X9 - Complaint Resolution 0.93253 0.10477 0.05679 0.07569 X18 X18 - Delivery Speed 0.93075 0.16651 0.00500 0.00547 X16 X16 - Order & Billing 0.88561 0.09751 0.08666 0.06866 X12 X12 - Salesforce Image 0.13770 0.89815 0.07563 -0.16798 X7 X7 - E-Commerce 0.05676 0.86848 0.04907 -0.14070 X10 X10 - Advertizing 0.15623 0.74258 -0.08470 0.04275 X8 X8 - Technical Support 0.01730 -0.02475 0.93988 0.09719 X14 X14 - Warranty & Claims 0.10270 0.05391 0.93305 0.08215 X6 X6 - Product Quality 0.02947 -0.01363 -0.02197 0.89244 X13 X13 - Competitive Pricing -0.10391 0.22758 -0.25533 -0.73016 Variance Explained by Each Factor Factor1 Factor2 Factor3 Factor4 2.5893189 2.2160590 1.8456968 1.4060836 Final Communality Estimates: Total = 8.057158 X6 X7 X8 X9 X10 X12 X13 X14 X16 X18 0.79798110 0.77967853 0.89373001 0.88955210 0.58483848 0.85956702 0.66091567 0.89078408 0.80604375 0.89406760 HBAT_Factor_SAS_Output_Sp16.htm[3/2/2016 5:21:07 AM] SAS Output The SAS System The FACTOR Procedure Rotation Method: Varimax Scoring Coefficients Estimated by Regression Squared Multiple Correlations of the Variables with Each Factor Factor1 Factor2 Factor3 Factor4 1.0000000 1.0000000 1.0000000 1.0000000 Standardized Scoring Coefficients HBAT_Factor_SAS_Output_Sp16.htm[3/2/2016 5:21:07 AM] Factor1 Factor2 Factor3 Factor4 X9 X9 - Complaint Resolution 0.37800 -0.05973 -0.02068 -0.01882 X18 X18 - Delivery Speed 0.37800 -0.03862 -0.04231 -0.05778 X16 X16 - Order & Billing 0.35812 -0.05896 -0.00048 -0.02505 X12 X12 - Salesforce Image -0.04935 0.41798 0.04125 -0.00151 X7 X7 - E-Commerce -0.08171 0.41880 0.02671 0.02662 X10 X10 - Advertizing -0.03371 0.37450 -0.07536 0.16012 X8 X8 - Technical Support -0.04026 -0.01662 0.52403 -0.04916 X14 X14 - Warranty & Claims -0.01233 0.01025 0.51675 -0.05497 X6 X6 - Product Quality -0.07141 0.14548 -0.12897 0.71722 X13 X13 - Competitive Pricing 0.00678 0.00979 -0.05130 -0.50582 SAS Output The SAS System The FACTOR Procedure Rotation Method: Varimax HBAT_Factor_SAS_Output_Sp16.htm[3/2/2016 5:21:07 AM] SAS Output HBAT_Factor_SAS_Output_Sp16.htm[3/2/2016 5:21:07 AM] SAS Output HBAT_Factor_SAS_Output_Sp16.htm[3/2/2016 5:21:07 AM] SAS Output The SAS System The FACTOR Procedure Input Data Type Raw Data Number of Records Read 100 Number of Records Used 100 N for Significance Tests 100 Means and Standard Deviations from 100 Observations Variable HBAT_Factor_SAS_Output_Sp16.htm[3/2/2016 5:21:07 AM] Mean Std Dev X6 7.8100000 1.3962793 X7 3.6720000 0.7005164 X8 5.3650000 1.5304568 X9 5.4420000 1.2084032 X10 4.0100000 1.1269428 X12 5.1230000 1.0723198 X13 6.9740000 1.5450553 X14 6.0430000 0.8197382 X16 4.2780000 0.9288398 X18 3.8860000 0.7344372 SAS Output The SAS System The FACTOR Procedure Initial Factor Method: Principal Components Partial Correlations Controlling all other Variables X6 X7 X8 X9 X10 X12 X13 X14 X16 X18 1.00000 -0.01263 -0.01601 0.10282 0.04144 -0.03823 -0.34946 0.00184 0.06388 -0.12097 X7 - E-Commerce -0.01263 1.00000 0.05694 -0.09263 0.00114 0.72142 0.00858 -0.07796 0.09036 0.01511 X8 - Technical Support -0.01601 0.05694 1.00000 0.15063 -0.04596 -0.05961 -0.10177 0.78774 -0.13465 -0.09404 0.10282 -0.09263 0.15063 1.00000 -0.08235 0.11747 -0.04409 -0.11798 0.31991 0.68847 0.04144 0.00114 -0.04596 -0.08235 1.00000 0.33906 -0.00503 -0.00352 -0.00270 0.15016 -0.03823 0.72142 -0.05961 0.11747 0.33906 1.00000 0.16339 0.14437 -0.07820 0.01030 -0.34946 0.00858 -0.10177 -0.04409 -0.00503 0.16339 1.00000 -0.07447 -0.00038 -0.02576 0.00184 -0.07796 0.78774 -0.11798 -0.00352 0.14437 -0.07447 1.00000 0.19900 0.03632 X16 - Order & Billing 0.06388 0.09036 -0.13465 0.31991 -0.00270 -0.07820 -0.00038 0.19900 1.00000 0.28240 X18 - Delivery Speed -0.12097 0.01511 -0.09404 0.68847 0.15016 0.01030 -0.02576 0.03632 0.28240 1.00000 X6 X6 - Product Quality X7 X8 X9 X9 - Complaint Resolution X10 X10 - Advertizing X12 X12 - Salesforce Image X13 X13 - Competitive Pricing X14 X14 - Warranty & Claims X16 X18 Kaiser's Measure of Sampling Adequacy: Overall MSA = 0.66867580 X6 X7 X8 X9 X10 X12 X13 X14 X16 X18 0.61311473 0.63853737 0.51710524 0.69464923 0.81495796 0.62698301 0.73727989 0.52683913 0.83456872 0.71596573 Prior Communality Estimates: ONE Eigenvalues of the Correlation Matrix: Total = 10 Average = 1 Eigenvalue Difference Proportion Cumulative 1 3.08604246 0.81301060 0.3086 0.3086 2 2.27303186 0.61374812 0.2273 0.5359 3 1.65928375 0.62048347 0.1659 0.7018 4 1.03880027 0.43470062 0.1039 0.8057 5 0.60409965 0.05547355 0.0604 0.8661 6 0.54862610 0.25603062 0.0549 0.9210 7 0.29259548 0.08640747 0.0293 0.9502 8 0.20618801 0.03504655 0.0206 0.9709 9 0.17114146 0.05095052 0.0171 0.9880 10 0.12019094 0.0120 1.0000 4 factors will be retained by the NFACTOR criterion. HBAT_Factor_SAS_Output_Sp16.htm[3/2/2016 5:21:07 AM] SAS Output Factor Pattern Factor1 Factor2 Factor3 Factor4 X18 X18 - Delivery Speed 0.84182 0.16419 -0.36958 -0.14787 X9 X9 - Complaint Resolution 0.81902 0.26668 -0.36187 -0.12922 X16 X16 - Order & Billing 0.78298 0.27032 -0.31886 -0.13508 X12 X12 - Salesforce Image 0.63077 -0.53626 0.37668 0.17956 X7 X7 - E-Commerce 0.54419 -0.54073 0.37992 0.21637 X10 X10 - Advertizing X13 X13 - Competitive Pricing X8 0.52871 -0.41273 0.16139 0.33001 -0.01071 -0.69457 0.00937 -0.42224 X8 - Technical Support 0.18226 0.57868 0.70048 -0.18699 X14 X14 - Warranty & Claims 0.29374 0.54443 0.68831 -0.18526 X6 X6 - Product Quality 0.01971 0.48772 -0.11516 0.73923 Variance Explained by Each Factor Factor1 Factor2 Factor3 Factor4 3.0860425 2.2730319 1.6592837 1.0388003 Final Communality Estimates: Total = 8.057158 X6 X7 X8 X9 X10 X12 X13 X14 X16 X18 0.79798110 0.77967853 0.89373001 0.88955210 0.58483848 0.85956702 0.66091567 0.89078408 0.80604375 0.89406760 HBAT_Factor_SAS_Output_Sp16.htm[3/2/2016 5:21:07 AM] SAS Output The SAS System The FACTOR Procedure Initial Factor Method: Principal Components HBAT_Factor_SAS_Output_Sp16.htm[3/2/2016 5:21:07 AM] SAS Output HBAT_Factor_SAS_Output_Sp16.htm[3/2/2016 5:21:07 AM] SAS Output HBAT_Factor_SAS_Output_Sp16.htm[3/2/2016 5:21:07 AM] SAS Output The SAS System The FACTOR Procedure Rotation Method: Varimax Orthogonal Transformation Matrix 1 2 3 4 0.80234 0.56470 0.19309 0.00897 2 0.27468 -0.58327 0.53926 0.54180 3 -0.47415 0.41044 0.77393 -0.08807 4 -0.23662 0.41527 -0.27009 0.83583 1 Rotated Factor Pattern Factor1 Factor2 Factor3 Factor4 X9 X9 - Complaint Resolution 0.93253 0.10477 0.05679 0.07569 X18 X18 - Delivery Speed 0.93075 0.16651 0.00500 0.00547 X16 X16 - Order & Billing 0.88561 0.09751 0.08666 0.06866 X12 X12 - Salesforce Image 0.13770 0.89815 0.07563 -0.16798 X7 X7 - E-Commerce 0.05676 0.86848 0.04907 -0.14070 X10 X10 - Advertizing 0.15623 0.74258 -0.08470 0.04275 X8 X8 - Technical Support 0.01730 -0.02475 0.93988 0.09719 X14 X14 - Warranty & Claims 0.10270 0.05391 0.93305 0.08215 X6 X6 - Product Quality 0.02947 -0.01363 -0.02197 0.89244 X13 X13 - Competitive Pricing -0.10391 0.22758 -0.25533 -0.73016 Variance Explained by Each Factor Factor1 Factor2 Factor3 Factor4 2.5893189 2.2160590 1.8456968 1.4060836 Final Communality Estimates: Total = 8.057158 X6 X7 X8 X9 X10 X12 X13 X14 X16 X18 0.79798110 0.77967853 0.89373001 0.88955210 0.58483848 0.85956702 0.66091567 0.89078408 0.80604375 0.89406760 HBAT_Factor_SAS_Output_Sp16.htm[3/2/2016 5:21:07 AM] SAS Output The SAS System The FACTOR Procedure Rotation Method: Varimax Scoring Coefficients Estimated by Regression Squared Multiple Correlations of the Variables with Each Factor Factor1 Factor2 Factor3 Factor4 1.0000000 1.0000000 1.0000000 1.0000000 Standardized Scoring Coefficients HBAT_Factor_SAS_Output_Sp16.htm[3/2/2016 5:21:07 AM] Factor1 Factor2 Factor3 Factor4 X9 X9 - Complaint Resolution 0.37800 -0.05973 -0.02068 -0.01882 X18 X18 - Delivery Speed 0.37800 -0.03862 -0.04231 -0.05778 X16 X16 - Order & Billing 0.35812 -0.05896 -0.00048 -0.02505 X12 X12 - Salesforce Image -0.04935 0.41798 0.04125 -0.00151 X7 X7 - E-Commerce -0.08171 0.41880 0.02671 0.02662 X10 X10 - Advertizing -0.03371 0.37450 -0.07536 0.16012 X8 X8 - Technical Support -0.04026 -0.01662 0.52403 -0.04916 X14 X14 - Warranty & Claims -0.01233 0.01025 0.51675 -0.05497 X6 X6 - Product Quality -0.07141 0.14548 -0.12897 0.71722 X13 X13 - Competitive Pricing 0.00678 0.00979 -0.05130 -0.50582 SAS Output The SAS System The FACTOR Procedure Rotation Method: Varimax HBAT_Factor_SAS_Output_Sp16.htm[3/2/2016 5:21:07 AM] SAS Output HBAT_Factor_SAS_Output_Sp16.htm[3/2/2016 5:21:07 AM] SAS Output HBAT_Factor_SAS_Output_Sp16.htm[3/2/2016 5:21:07 AM] SAS Output The SAS System Obs _TYPE_ _NAME_ X6 X7 X8 X9 X10 X12 X13 X14 X16 X18 1 MEAN 7.810 3.672 5.365 5.442 4.010 5.123 6.974 6.043 4.278 3.886 2 STD 1.396 0.701 1.530 1.208 1.127 1.072 1.545 0.820 0.929 0.734 3 N 4 CORR 100.000 100.000 100.000 100.000 100.000 100.000 100.000 100.000 100.000 100.000 X6 1.000 -0.137 0.096 0.106 -0.053 -0.152 -0.401 0.088 0.104 0.028 5 CORR X7 -0.137 1.000 0.001 0.140 0.430 0.792 0.229 0.052 0.156 0.192 6 CORR X8 0.096 0.001 1.000 0.097 -0.063 0.017 -0.271 0.797 0.080 0.025 7 CORR X9 0.106 0.140 0.097 1.000 0.197 0.230 -0.128 0.140 0.757 0.865 8 CORR X10 -0.053 0.430 -0.063 0.197 1.000 0.542 0.134 0.011 0.184 0.276 9 CORR X12 -0.152 0.792 0.017 0.230 0.542 1.000 0.265 0.107 0.195 0.272 10 CORR X13 -0.401 0.229 -0.271 -0.128 0.134 0.265 1.000 -0.245 -0.115 -0.073 11 CORR X14 0.088 0.052 0.797 0.140 0.011 0.107 -0.245 1.000 0.197 0.109 12 CORR X16 0.104 0.156 0.080 0.757 0.184 0.195 -0.115 0.197 1.000 0.751 13 CORR X18 0.028 0.192 0.025 0.865 0.276 0.272 -0.073 0.109 0.751 1.000 14 COMMUNAL 0.798 0.780 0.894 0.890 0.585 0.860 0.661 0.891 0.806 0.894 15 PRIORS 1.000 1.000 1.000 1.000 1.000 1.000 1.000 1.000 1.000 1.000 16 EIGENVAL 3.086 2.273 1.659 1.039 0.604 0.549 0.293 0.206 0.171 0.120 17 UNROTATE 0.020 0.544 0.182 0.819 0.529 0.631 -0.011 0.294 0.783 0.842 Factor1 18 UNROTATE Factor2 0.488 -0.541 0.579 0.267 -0.413 -0.536 -0.695 0.544 0.270 0.164 19 UNROTATE Factor3 -0.115 0.380 0.700 -0.362 0.161 0.377 0.009 0.688 -0.319 -0.370 20 UNROTATE Factor4 0.739 0.216 -0.187 -0.129 0.330 0.180 -0.422 -0.185 -0.135 -0.148 21 TRANSFOR Factor1 0.802 0.275 -0.474 -0.237 . . . . . . 22 TRANSFOR Factor2 0.565 -0.583 0.410 0.415 . . . . . . 23 TRANSFOR Factor3 0.193 0.539 0.774 -0.270 . . . . . . 24 TRANSFOR Factor4 0.009 0.542 -0.088 0.836 . . . . . . 25 PATTERN Factor1 0.029 0.057 0.017 0.933 0.156 0.138 -0.104 0.103 0.886 0.931 26 PATTERN Factor2 -0.014 0.868 -0.025 0.105 0.743 0.898 0.228 0.054 0.098 0.167 27 PATTERN Factor3 -0.022 0.049 0.940 0.057 -0.085 0.076 -0.255 0.933 0.087 0.005 28 PATTERN Factor4 0.892 -0.141 0.097 0.076 0.043 -0.168 -0.730 0.082 0.069 0.005 29 SCORE Factor1 -0.071 -0.082 -0.040 0.378 -0.034 -0.049 0.007 -0.012 0.358 0.378 30 SCORE Factor2 0.145 0.419 -0.017 -0.060 0.375 0.418 0.010 0.010 -0.059 -0.039 31 SCORE Factor3 -0.129 0.027 0.524 -0.021 -0.075 0.041 -0.051 0.517 -0.000 -0.042 32 SCORE Factor4 0.717 0.027 -0.049 -0.019 0.160 -0.002 -0.506 -0.055 -0.025 -0.058 HBAT_Factor_SAS_Output_Sp16.htm[3/2/2016 5:21:07 AM] SAS Output The SAS System Obs X6 X7 X8 X9 X10 X11 X12 X13 X14 X15 X16 X17 X18 Factor1 Factor2 Factor3 Factor4 1 8.5 3.9 2.5 5.9 4.8 4.9 6.0 6.8 4.7 4.3 5.0 5.1 3.7 0.29483 0.76710 -1.89344 0.70119 2 8.2 2.7 5.1 7.2 3.4 7.9 3.1 5.3 5.5 4.0 3.9 4.3 4.9 1.13862 -1.66249 -0.57586 0.57556 3 9.2 3.4 5.6 5.6 5.4 7.4 5.8 4.5 6.2 4.6 5.4 4.0 4.5 0.66652 0.58043 0.01725 1.61104 4 6.4 3.3 7.0 3.7 4.7 4.7 4.5 8.8 7.0 3.6 4.3 4.1 3.0 -0.91828 -0.24575 1.22926 -1.25774 5 9.0 3.4 5.2 4.6 2.2 6.0 4.5 6.8 6.1 4.5 4.5 3.5 3.5 -0.32007 -0.83373 -0.00148 0.44056 6 6.5 2.8 3.1 4.1 4.0 4.3 3.7 8.5 5.1 9.5 3.6 4.7 3.3 -0.66784 -1.05315 -1.32991 -0.98376 7 6.9 3.7 5.0 2.6 2.1 2.3 5.4 8.9 4.8 2.5 2.1 4.2 2.0 -2.57501 -0.22628 -0.59059 -1.02222 8 6.2 3.3 3.9 4.8 4.6 3.6 5.1 6.9 5.4 4.8 4.3 6.3 3.7 -0.13104 -0.15553 -0.78862 -0.61883 9 5.8 3.6 5.1 6.7 3.7 5.9 5.8 9.3 5.9 4.4 4.4 6.1 4.6 0.91668 -0.18324 -0.09115 -1.90264 -1.05667 10 6.4 4.5 5.1 6.1 4.7 5.7 5.7 8.4 5.4 5.3 4.1 5.8 4.4 0.35299 0.75793 -0.44634 11 8.7 3.2 4.6 4.8 2.7 6.8 4.6 6.8 5.8 7.5 3.8 3.7 4.0 -0.23065 -0.76840 -0.43740 0.36558 12 6.1 4.9 6.3 3.9 4.4 3.9 6.4 8.2 5.8 5.9 3.0 4.9 3.2 -1.46992 1.37136 0.42064 -1.08073 13 9.5 5.6 4.6 6.9 5.0 6.9 6.6 7.6 6.5 5.3 5.1 4.5 4.4 0.64464 2.10016 -0.14159 0.78362 14 9.2 3.9 5.7 5.5 2.4 8.4 4.8 7.1 6.7 3.0 4.5 2.6 4.2 0.21253 -0.40789 0.48103 0.36669 -1.38935 15 6.3 4.5 4.7 6.9 4.5 6.8 5.9 8.8 6.0 5.4 4.8 6.2 5.2 1.29001 0.64734 -0.24818 16 8.7 3.2 4.0 6.8 3.2 7.8 3.8 4.9 6.1 5.0 4.3 3.9 4.5 0.86988 -1.07275 -0.51813 0.97496 17 5.7 4.0 6.7 6.0 3.3 5.5 5.1 6.2 6.7 5.4 4.2 6.2 4.5 0.50404 -0.33477 1.10609 -1.06065 18 5.9 4.1 5.5 7.2 3.5 6.4 5.5 8.4 6.2 6.3 5.7 5.8 4.8 1.61461 -0.18135 0.25572 -1.65718 19 5.6 3.4 5.1 6.4 3.7 5.7 5.6 9.1 5.4 6.1 5.0 6.0 4.5 1.05211 -0.42713 -0.38597 -1.91733 20 9.1 4.5 3.6 6.4 5.3 5.3 7.1 8.4 5.8 6.7 4.5 6.1 4.4 0.41403 1.76542 -0.94879 0.41941 21 5.2 3.8 7.1 5.2 3.9 4.3 5.0 8.4 7.1 4.6 3.3 4.9 3.3 -0.68213 -0.17163 1.50003 -1.86846 22 9.6 5.7 6.8 5.9 5.4 8.3 7.8 4.5 6.4 6.5 4.3 3.0 4.3 -0.18202 2.83173 0.68886 1.88988 23 8.6 3.6 7.4 5.1 3.5 7.3 4.7 3.7 6.7 6.0 4.8 3.4 4.0 0.07788 -0.35196 1.16079 1.27589 24 9.3 2.4 2.6 7.2 2.2 7.2 4.5 6.2 6.4 4.2 6.7 4.4 4.5 2.01867 -1.69291 -0.85176 0.63798 25 6.0 4.1 5.3 4.7 3.5 5.3 5.3 8.0 6.5 3.9 4.7 5.3 4.0 0.03837 -0.01638 0.46209 -1.35942 26 6.4 3.6 6.6 6.1 4.0 3.9 5.3 7.1 6.1 3.7 5.6 6.6 3.9 0.76261 -0.25337 0.57683 -0.86042 27 8.5 3.0 7.2 5.8 4.1 7.6 3.7 4.8 6.9 6.7 5.3 3.8 4.4 0.80575 -0.98722 1.05435 0.86541 28 7.0 3.3 5.4 5.5 2.6 4.8 4.2 9.0 6.5 5.9 4.3 5.2 3.7 0.10146 -1.11144 0.36193 -1.31116 29 8.5 3.0 5.7 6.0 2.3 7.6 3.7 4.8 5.8 6.0 5.7 3.8 4.4 1.13237 -1.61814 -0.03594 0.71770 30 7.6 3.6 3.0 4.0 5.1 4.2 4.6 7.7 4.9 7.2 4.7 5.5 3.5 -0.39384 0.17421 -1.58408 0.00139 31 6.9 3.4 8.5 4.3 4.5 6.4 4.7 5.2 7.7 3.3 3.7 2.7 3.3 -0.91377 -0.16008 2.25513 0.04088 32 8.1 2.5 7.2 4.5 2.3 5.1 3.8 6.6 6.8 6.1 3.0 3.5 3.0 -1.07080 -1.59296 1.17773 -0.00511 33 6.7 3.7 6.5 5.3 5.3 5.1 4.9 9.2 5.7 4.2 3.5 4.5 3.4 -0.58425 0.32231 0.13808 -1.06628 34 8.0 3.3 6.1 5.7 5.5 4.6 4.7 8.7 5.9 3.8 4.7 6.6 4.2 0.40398 0.07278 -0.06616 -0.32342 -1.07330 35 6.7 4.0 5.2 3.9 3.0 5.4 6.8 8.4 6.2 6.0 2.5 4.3 3.5 -1.38675 0.62067 0.29175 36 8.7 3.2 6.1 4.3 3.5 6.1 2.9 5.6 6.1 6.5 3.1 2.9 2.5 -1.42388 -1.03730 0.28161 0.95087 37 9.0 3.4 5.9 4.6 3.9 6.0 4.5 6.8 6.4 4.3 3.9 3.5 3.5 -0.62517 -0.23455 0.31395 0.65568 38 9.6 4.1 6.2 7.3 2.9 7.7 5.5 7.7 6.1 4.4 5.2 4.6 4.9 1.31330 0.01302 0.14676 0.37557 39 8.2 3.6 3.9 6.2 5.8 4.9 5.0 9.0 5.2 7.1 4.7 6.9 4.5 0.71651 0.46615 -1.31207 -0.17908 40 6.1 4.9 3.0 4.8 5.1 3.9 6.4 8.2 5.1 6.8 4.5 4.9 3.2 -0.53367 1.49135 -1.21355 -0.88280 41 8.3 3.4 3.3 5.5 3.1 4.6 5.2 9.1 4.1 1.7 4.6 5.8 3.9 0.27271 -0.39640 -1.99628 -0.39813 42 9.4 3.8 4.7 5.4 3.8 6.5 4.9 8.5 4.9 6.2 4.1 4.5 4.1 -0.00995 0.09020 -1.14694 0.37910 43 9.3 5.1 4.6 6.8 5.8 6.6 6.3 7.4 5.1 4.1 4.6 4.6 4.3 0.44772 1.95248 -1.07539 0.95824 44 5.1 5.1 6.6 6.9 4.4 5.4 7.8 5.9 7.2 5.2 4.9 6.3 4.5 0.79448 1.59485 1.50891 -1.13954 45 8.0 2.5 4.7 7.1 3.6 7.7 3.0 5.2 5.1 3.9 4.3 4.2 4.7 1.20690 -1.78664 -0.95501 0.57270 46 5.9 4.1 5.7 5.9 5.8 6.4 5.5 8.4 6.4 5.1 5.2 5.8 4.8 0.93812 0.67930 0.31898 -1.31648 47 10.0 4.3 7.1 6.3 2.9 5.4 4.5 3.8 6.7 3.7 5.0 4.0 3.5 0.15525 -0.10677 0.99273 1.92879 48 5.7 3.8 6.8 7.5 5.7 5.7 6.0 8.2 6.6 4.8 6.5 7.3 5.2 2.13808 0.44742 0.81020 -1.52025 49 9.9 3.7 3.7 6.1 4.2 7.0 6.7 6.8 5.9 7.2 4.5 3.4 3.9 0.15539 0.88018 -0.81067 1.20210 50 7.9 3.9 4.3 5.8 4.4 6.9 5.8 4.7 5.2 3.6 4.1 4.2 4.3 0.21313 0.49762 -0.85011 0.91122 HBAT_Factor_SAS_Output_Sp16.htm[3/2/2016 5:21:07 AM] SAS Output 51 6.7 3.6 5.9 4.2 3.4 4.7 4.8 7.2 5.7 5.3 4.0 3.6 2.8 -0.96427 -0.35983 0.17157 -0.61502 52 8.2 2.7 3.7 7.4 2.7 7.9 3.1 5.3 5.3 5.0 4.5 4.3 4.9 1.49329 -1.93039 -1.13823 0.51519 53 9.4 2.5 4.8 6.1 3.2 7.3 4.6 6.3 6.3 9.2 4.7 4.6 4.6 0.84772 -1.09984 -0.21919 0.80160 54 6.9 3.4 5.7 4.4 3.3 6.4 4.7 5.2 6.4 4.4 3.2 2.7 3.3 -0.94617 -0.51792 0.55570 0.05943 55 8.0 3.3 3.8 5.8 3.2 4.6 4.7 8.7 5.3 4.2 4.9 6.6 4.2 0.65069 -0.69171 -1.07992 -0.54306 56 9.3 3.8 7.3 5.7 3.7 6.4 5.5 7.4 6.6 5.9 4.1 3.2 3.4 -0.39468 0.28847 0.92569 0.52568 57 7.4 5.1 4.8 7.7 4.5 7.2 6.9 9.6 6.4 7.4 5.7 6.5 5.5 1.86426 1.40699 -0.06005 -1.15520 58 7.6 3.6 5.2 5.8 5.6 6.6 5.4 4.4 6.7 6.4 4.6 3.9 4.0 0.23680 0.52099 0.35126 0.89562 59 10.0 4.3 5.3 3.7 4.2 5.4 4.5 3.8 6.7 4.5 3.7 4.0 3.5 -1.15081 0.55583 0.33463 2.24689 60 9.9 2.8 7.2 6.9 2.6 5.8 3.5 5.4 6.2 7.0 5.6 4.9 4.0 1.07859 -1.59469 0.55290 1.22084 61 8.7 3.2 8.4 6.1 2.8 7.8 3.8 4.9 7.2 4.5 5.4 3.9 4.5 0.95470 -1.27492 1.72001 0.68425 62 8.4 3.8 6.7 5.0 4.5 4.7 5.9 6.7 5.1 4.2 2.7 5.0 3.6 -1.01152 0.71273 -0.15589 0.55845 63 8.8 3.9 3.8 5.1 4.3 4.7 4.8 5.8 5.0 7.2 4.4 3.7 2.9 -0.58675 0.26745 -1.20635 1.14301 64 7.7 2.2 6.3 4.5 2.4 4.7 3.4 6.2 6.0 4.7 3.3 3.1 2.6 -1.05619 -1.93746 0.40487 0.02968 65 6.6 3.6 5.8 4.1 4.9 4.7 4.8 7.2 6.5 3.9 3.5 3.6 2.8 -1.23748 0.17600 0.55254 -0.48864 66 5.7 3.8 3.5 6.7 5.4 5.7 6.0 8.2 5.4 5.0 4.7 7.3 5.2 1.30767 0.52235 -1.04151 -1.31539 67 5.7 4.0 7.9 6.4 2.7 5.5 5.1 6.2 7.5 6.4 5.0 6.2 4.5 0.91196 -0.60774 2.05414 -1.26590 68 5.5 3.7 4.7 5.4 4.3 5.3 4.9 6.0 5.6 2.5 4.5 5.9 4.3 0.42188 -0.25278 -0.31140 -0.81194 69 7.5 3.5 3.8 3.5 2.9 4.1 4.5 7.6 5.1 5.2 4.0 5.4 3.4 -0.80891 -0.59847 -1.01739 -0.33807 70 6.4 3.6 2.7 5.3 3.9 3.9 5.3 7.1 5.2 5.5 4.7 6.6 3.9 0.28448 -0.15883 -1.30504 -0.65226 71 9.1 4.5 6.1 5.9 6.3 5.3 7.1 8.4 7.1 5.7 5.4 6.1 4.4 0.48940 2.05444 0.66793 0.37752 72 6.7 3.2 3.0 3.7 4.8 6.3 4.5 5.0 5.2 2.5 2.9 2.6 3.1 -1.29765 -0.16061 -1.19211 0.42991 73 6.5 4.3 2.7 6.6 6.5 6.3 6.0 8.7 4.7 6.3 4.6 5.6 4.6 0.83066 1.31612 -1.86536 -0.76875 74 9.9 3.7 7.5 4.7 5.6 7.0 6.7 6.8 7.2 4.6 4.1 3.4 3.9 -0.59815 1.41502 1.24050 1.22437 75 8.5 3.9 5.3 5.5 5.0 4.9 6.0 6.8 5.7 3.6 4.4 5.1 3.7 -0.15630 0.87353 -0.31055 0.59502 76 9.9 3.0 6.8 5.0 5.4 5.9 4.8 4.9 7.3 7.6 3.1 4.3 3.8 -0.75769 0.24017 1.04169 1.84000 77 7.6 3.6 7.6 4.6 4.7 4.6 5.0 7.4 8.1 6.6 4.5 5.8 3.9 -0.25429 0.14738 2.02709 -0.35556 78 9.4 3.8 7.0 6.2 4.7 6.5 4.9 8.5 7.3 2.4 4.3 4.5 4.1 0.19389 0.34209 1.07954 0.25431 79 9.3 3.5 6.3 7.6 5.5 7.5 5.9 4.6 6.6 3.1 5.2 4.1 4.6 1.21814 0.62945 0.45763 1.56460 80 7.1 3.4 4.9 4.1 4.0 5.0 5.9 7.8 6.1 3.5 2.6 3.1 2.7 -1.62957 0.30918 0.02721 -0.47739 81 9.9 3.0 7.4 4.8 4.0 5.9 4.8 4.9 5.9 6.9 3.2 4.3 3.8 -0.73455 -0.24556 0.46158 1.71610 82 8.7 3.2 6.4 4.9 2.4 6.8 4.6 6.8 6.3 5.1 4.3 3.7 4.0 -0.05249 -0.91807 0.51221 0.21656 83 8.6 2.9 5.8 3.9 2.9 5.6 4.0 6.3 6.1 4.0 2.7 3.0 3.0 -1.42750 -0.97113 0.21412 0.55946 84 6.4 3.2 6.7 3.6 2.2 2.9 5.0 8.4 7.3 6.5 2.0 3.7 1.6 -2.49183 -0.71239 1.59510 -1.32326 85 7.7 2.6 6.7 6.6 1.9 7.2 4.3 5.9 6.5 4.1 4.7 3.9 4.3 0.92296 -1.79573 0.81569 -0.17980 86 7.5 3.5 4.1 4.5 3.5 4.1 4.5 7.6 4.9 2.8 3.4 5.4 3.4 -0.75026 -0.41619 -1.09767 -0.24843 87 5.0 3.6 1.3 3.0 3.5 4.2 4.9 8.2 4.3 7.6 2.4 4.8 3.1 -1.57632 -0.28086 -2.16096 -1.52166 88 7.7 2.6 8.0 6.7 3.5 7.2 4.3 5.9 6.9 7.7 5.1 3.9 4.3 1.02039 -1.30347 1.40406 -0.03339 89 9.1 3.6 5.5 5.4 4.2 6.2 4.6 8.3 6.5 4.1 4.6 4.3 3.9 0.07442 -0.05580 0.13530 0.20940 90 5.5 5.5 7.7 7.0 5.6 5.7 8.2 6.3 7.4 4.9 5.5 6.7 4.9 1.11136 2.35939 1.88672 -0.97784 91 9.1 3.7 7.0 4.1 4.4 6.3 5.4 7.3 7.5 4.6 4.4 3.0 3.3 -0.83150 0.48067 1.39062 0.52548 92 7.1 4.2 4.1 2.6 2.1 3.3 4.5 9.9 5.5 3.5 2.0 4.0 2.4 -2.41729 -0.24715 -0.54770 -1.27340 93 9.2 3.9 4.6 5.3 4.2 8.4 4.8 7.1 6.2 6.6 4.4 2.6 4.2 0.09404 0.21220 -0.32770 0.69712 94 9.3 3.5 5.4 7.8 4.6 7.5 5.9 4.6 6.4 4.9 4.8 4.1 4.6 1.18008 0.35315 0.08036 1.48672 95 9.3 3.8 4.0 4.6 4.7 6.4 5.5 7.4 5.3 4.8 3.6 3.2 3.4 -0.85510 0.72647 -1.07153 0.89157 96 8.6 4.8 5.6 5.3 2.3 6.0 5.7 6.7 5.8 3.6 4.9 3.6 3.6 -0.10292 0.38858 0.06155 0.31126 97 7.4 3.4 2.6 5.0 4.1 4.4 4.8 7.2 4.5 6.4 4.2 5.6 3.7 -0.10226 -0.25259 -1.89956 -0.06577 98 8.7 3.2 3.3 3.2 3.1 6.1 2.9 5.6 5.0 4.3 3.1 2.9 2.5 -1.66581 -1.09921 -1.32497 1.07488 99 7.8 4.9 5.8 5.3 5.2 5.3 7.1 7.9 6.0 5.7 4.3 4.9 3.9 -0.30476 1.90469 0.13692 -0.10589 100 7.9 3.0 4.4 5.1 5.9 4.2 4.8 9.7 5.7 5.8 3.4 5.4 3.5 -0.56953 0.22621 -0.78136 -0.48938 HBAT_Factor_SAS_Output_Sp16.htm[3/2/2016 5:21:07 AM] SAS Output The SAS System Obs X6 X7 X8 X9 X10 X11 X12 X13 X14 X15 X16 X17 X18 Factor1 Factor2 Factor3 Factor4 SumScale1 SumScale2 SumScale3 SumScale4 1 8.5 3.9 2.5 5.9 4.8 4.9 6.0 6.8 4.7 4.3 5.0 5.1 3.7 0.29483 0.76710 -1.89344 0.70119 4.86667 4.90000 3.60 5.85 2 8.2 2.7 5.1 7.2 3.4 7.9 3.1 5.3 5.5 4.0 3.9 4.3 4.9 1.13862 -1.66249 -0.57586 0.57556 5.33333 3.06667 5.30 6.45 3 9.2 3.4 5.6 5.6 5.4 7.4 5.8 4.5 6.2 4.6 5.4 4.0 4.5 0.66652 0.58043 0.01725 1.61104 5.16667 4.86667 5.90 7.35 4 6.4 3.3 7.0 3.7 4.7 4.7 4.5 8.8 7.0 3.6 4.3 4.1 3.0 -0.91828 -0.24575 1.22926 -1.25774 3.66667 4.16667 7.00 3.80 5 9.0 3.4 5.2 4.6 2.2 6.0 4.5 6.8 6.1 4.5 4.5 3.5 3.5 -0.32007 -0.83373 -0.00148 0.44056 4.20000 3.36667 5.65 6.10 6 6.5 2.8 3.1 4.1 4.0 4.3 3.7 8.5 5.1 9.5 3.6 4.7 3.3 -0.66784 -1.05315 -1.32991 -0.98376 3.66667 3.50000 4.10 4.00 7 6.9 3.7 5.0 2.6 2.1 2.3 5.4 8.9 4.8 2.5 2.1 4.2 2.0 -2.57501 -0.22628 -0.59059 -1.02222 2.23333 3.73333 4.90 4.00 8 6.2 3.3 3.9 4.8 4.6 3.6 5.1 6.9 5.4 4.8 4.3 6.3 3.7 -0.13104 -0.15553 -0.78862 -0.61883 4.26667 4.33333 4.65 4.65 9 5.8 3.6 5.1 6.7 3.7 5.9 5.8 9.3 5.9 4.4 4.4 6.1 4.6 0.91668 -0.18324 -0.09115 -1.90264 5.23333 4.36667 5.50 3.25 10 6.4 4.5 5.1 6.1 4.7 5.7 5.7 8.4 5.4 5.3 4.1 5.8 4.4 0.35299 0.75793 -0.44634 -1.05667 4.86667 4.96667 5.25 4.00 11 8.7 3.2 4.6 4.8 2.7 6.8 4.6 6.8 5.8 7.5 3.8 3.7 4.0 -0.23065 -0.76840 -0.43740 0.36558 4.20000 3.50000 5.20 5.95 12 6.1 4.9 6.3 3.9 4.4 3.9 6.4 8.2 5.8 5.9 3.0 4.9 3.2 -1.46992 1.37136 0.42064 -1.08073 3.36667 5.23333 6.05 3.95 13 9.5 5.6 4.6 6.9 5.0 6.9 6.6 7.6 6.5 5.3 5.1 4.5 4.4 0.64464 2.10016 -0.14159 0.78362 5.46667 5.73333 5.55 5.95 14 9.2 3.9 5.7 5.5 2.4 8.4 4.8 7.1 6.7 3.0 4.5 2.6 4.2 0.21253 -0.40789 0.48103 0.36669 4.73333 3.70000 6.20 6.05 15 6.3 4.5 4.7 6.9 4.5 6.8 5.9 8.8 6.0 5.4 4.8 6.2 5.2 1.29001 0.64734 -0.24818 -1.38935 5.63333 4.96667 5.35 3.75 16 8.7 3.2 4.0 6.8 3.2 7.8 3.8 4.9 6.1 5.0 4.3 3.9 4.5 0.86988 -1.07275 -0.51813 0.97496 5.20000 3.40000 5.05 6.90 17 5.7 4.0 6.7 6.0 3.3 5.5 5.1 6.2 6.7 5.4 4.2 6.2 4.5 0.50404 -0.33477 1.10609 -1.06065 4.90000 4.13333 6.70 4.75 18 5.9 4.1 5.5 7.2 3.5 6.4 5.5 8.4 6.2 6.3 5.7 5.8 4.8 1.61461 -0.18135 0.25572 -1.65718 5.90000 4.36667 5.85 3.75 19 5.6 3.4 5.1 6.4 3.7 5.7 5.6 9.1 5.4 6.1 5.0 6.0 4.5 1.05211 -0.42713 -0.38597 -1.91733 5.30000 4.23333 5.25 3.25 20 9.1 4.5 3.6 6.4 5.3 5.3 7.1 8.4 5.8 6.7 4.5 6.1 4.4 0.41403 1.76542 -0.94879 0.41941 5.10000 5.63333 4.70 5.35 21 5.2 3.8 7.1 5.2 3.9 4.3 5.0 8.4 7.1 4.6 3.3 4.9 3.3 -0.68213 -0.17163 1.50003 -1.86846 3.93333 4.23333 7.10 3.40 22 9.6 5.7 6.8 5.9 5.4 8.3 7.8 4.5 6.4 6.5 4.3 3.0 4.3 -0.18202 2.83173 0.68886 1.88988 4.83333 6.30000 6.60 7.55 23 8.6 3.6 7.4 5.1 3.5 7.3 4.7 3.7 6.7 6.0 4.8 3.4 4.0 0.07788 -0.35196 1.16079 1.27589 4.63333 3.93333 7.05 7.45 24 9.3 2.4 2.6 7.2 2.2 7.2 4.5 6.2 6.4 4.2 6.7 4.4 4.5 2.01867 -1.69291 -0.85176 0.63798 6.13333 3.03333 4.50 6.55 25 6.0 4.1 5.3 4.7 3.5 5.3 5.3 8.0 6.5 3.9 4.7 5.3 4.0 0.03837 -0.01638 0.46209 -1.35942 4.46667 4.30000 5.90 4.00 26 6.4 3.6 6.6 6.1 4.0 3.9 5.3 7.1 6.1 3.7 5.6 6.6 3.9 0.76261 -0.25337 0.57683 -0.86042 5.20000 4.30000 6.35 4.65 27 8.5 3.0 7.2 5.8 4.1 7.6 3.7 4.8 6.9 6.7 5.3 3.8 4.4 0.80575 -0.98722 1.05435 0.86541 5.16667 3.60000 7.05 6.85 28 7.0 3.3 5.4 5.5 2.6 4.8 4.2 9.0 6.5 5.9 4.3 5.2 3.7 0.10146 -1.11144 0.36193 -1.31116 4.50000 3.36667 5.95 4.00 29 8.5 3.0 5.7 6.0 2.3 7.6 3.7 4.8 5.8 6.0 5.7 3.8 4.4 1.13237 -1.61814 -0.03594 0.71770 5.36667 3.00000 5.75 6.85 30 7.6 3.6 3.0 4.0 5.1 4.2 4.6 7.7 4.9 7.2 4.7 5.5 3.5 -0.39384 0.17421 -1.58408 0.00139 4.06667 4.43333 3.95 4.95 31 6.9 3.4 8.5 4.3 4.5 6.4 4.7 5.2 7.7 3.3 3.7 2.7 3.3 -0.91377 -0.16008 2.25513 0.04088 3.76667 4.20000 8.10 5.85 32 8.1 2.5 7.2 4.5 2.3 5.1 3.8 6.6 6.8 6.1 3.0 3.5 3.0 -1.07080 -1.59296 1.17773 -0.00511 3.50000 2.86667 7.00 5.75 33 6.7 3.7 6.5 5.3 5.3 5.1 4.9 9.2 5.7 4.2 3.5 4.5 3.4 -0.58425 0.32231 0.13808 -1.06628 4.06667 4.63333 6.10 3.75 34 8.0 3.3 6.1 5.7 5.5 4.6 4.7 8.7 5.9 3.8 4.7 6.6 4.2 0.40398 0.07278 -0.06616 -0.32342 4.86667 4.50000 6.00 4.65 4.15 35 6.7 4.0 5.2 3.9 3.0 5.4 6.8 8.4 6.2 6.0 2.5 4.3 3.5 -1.38675 0.62067 0.29175 -1.07330 3.30000 4.60000 5.70 36 8.7 3.2 6.1 4.3 3.5 6.1 2.9 5.6 6.1 6.5 3.1 2.9 2.5 -1.42388 -1.03730 0.28161 0.95087 3.30000 3.20000 6.10 6.55 37 9.0 3.4 5.9 4.6 3.9 6.0 4.5 6.8 6.4 4.3 3.9 3.5 3.5 -0.62517 -0.23455 0.31395 0.65568 4.00000 3.93333 6.15 6.10 38 9.6 4.1 6.2 7.3 2.9 7.7 5.5 7.7 6.1 4.4 5.2 4.6 4.9 1.31330 0.01302 0.14676 0.37557 5.80000 4.16667 6.15 5.95 39 8.2 3.6 3.9 6.2 5.8 4.9 5.0 9.0 5.2 7.1 4.7 6.9 4.5 0.71651 0.46615 -1.31207 -0.17908 5.13333 4.80000 4.55 4.60 40 6.1 4.9 3.0 4.8 5.1 3.9 6.4 8.2 5.1 6.8 4.5 4.9 3.2 -0.53367 1.49135 -1.21355 -0.88280 4.16667 5.46667 4.05 3.95 41 8.3 3.4 3.3 5.5 3.1 4.6 5.2 9.1 4.1 1.7 4.6 5.8 3.9 0.27271 -0.39640 -1.99628 -0.39813 4.66667 3.90000 3.70 4.60 42 9.4 3.8 4.7 5.4 3.8 6.5 4.9 8.5 4.9 6.2 4.1 4.5 4.1 -0.00995 0.09020 -1.14694 0.37910 4.53333 4.16667 4.80 5.45 43 9.3 5.1 4.6 6.8 5.8 6.6 6.3 7.4 5.1 4.1 4.6 4.6 4.3 0.44772 1.95248 -1.07539 0.95824 5.23333 5.73333 4.85 5.95 44 5.1 5.1 6.6 6.9 4.4 5.4 7.8 5.9 7.2 5.2 4.9 6.3 4.5 0.79448 1.59485 1.50891 -1.13954 5.43333 5.76667 6.90 4.60 45 8.0 2.5 4.7 7.1 3.6 7.7 3.0 5.2 5.1 3.9 4.3 4.2 4.7 1.20690 -1.78664 -0.95501 0.57270 5.36667 3.03333 4.90 6.40 46 5.9 4.1 5.7 5.9 5.8 6.4 5.5 8.4 6.4 5.1 5.2 5.8 4.8 0.93812 0.67930 0.31898 -1.31648 5.30000 5.13333 6.05 3.75 47 10.0 4.3 7.1 6.3 2.9 5.4 4.5 3.8 6.7 3.7 5.0 4.0 3.5 0.15525 -0.10677 0.99273 1.92879 4.93333 3.90000 6.90 8.10 48 5.7 3.8 6.8 7.5 5.7 5.7 6.0 8.2 6.6 4.8 6.5 7.3 5.2 2.13808 0.44742 0.81020 -1.52025 6.40000 5.16667 6.70 3.75 49 9.9 3.7 3.7 6.1 4.2 7.0 6.7 6.8 5.9 7.2 4.5 3.4 3.9 0.15539 0.88018 -0.81067 1.20210 4.83333 4.86667 4.80 6.55 50 7.9 3.9 4.3 5.8 4.4 6.9 5.8 4.7 5.2 3.6 4.1 4.2 4.3 0.21313 0.49762 -0.85011 0.91122 4.73333 4.70000 4.75 6.60 HBAT_Factor_SAS_Output_Sp16.htm[3/2/2016 5:21:07 AM] SAS Output 51 6.7 3.6 5.9 4.2 3.4 4.7 4.8 7.2 5.7 5.3 4.0 3.6 2.8 -0.96427 -0.35983 0.17157 -0.61502 3.66667 3.93333 5.80 4.75 52 8.2 2.7 3.7 7.4 2.7 7.9 3.1 5.3 5.3 5.0 4.5 4.3 4.9 1.49329 -1.93039 -1.13823 0.51519 5.60000 2.83333 4.50 6.45 53 9.4 2.5 4.8 6.1 3.2 7.3 4.6 6.3 6.3 9.2 4.7 4.6 4.6 0.84772 -1.09984 -0.21919 0.80160 5.13333 3.43333 5.55 6.55 54 6.9 3.4 5.7 4.4 3.3 6.4 4.7 5.2 6.4 4.4 3.2 2.7 3.3 -0.94617 -0.51792 0.55570 0.05943 3.63333 3.80000 6.05 5.85 55 8.0 3.3 3.8 5.8 3.2 4.6 4.7 8.7 5.3 4.2 4.9 6.6 4.2 0.65069 -0.69171 -1.07992 -0.54306 4.96667 3.73333 4.55 4.65 56 9.3 3.8 7.3 5.7 3.7 6.4 5.5 7.4 6.6 5.9 4.1 3.2 3.4 -0.39468 0.28847 0.92569 0.52568 4.40000 4.33333 6.95 5.95 57 7.4 5.1 4.8 7.7 4.5 7.2 6.9 9.6 6.4 7.4 5.7 6.5 5.5 1.86426 1.40699 -0.06005 -1.15520 6.30000 5.50000 5.60 3.90 58 7.6 3.6 5.2 5.8 5.6 6.6 5.4 4.4 6.7 6.4 4.6 3.9 4.0 0.23680 0.52099 0.35126 0.89562 4.80000 4.86667 5.95 6.60 59 10.0 4.3 5.3 3.7 4.2 5.4 4.5 3.8 6.7 4.5 3.7 4.0 3.5 -1.15081 0.55583 0.33463 2.24689 3.63333 4.33333 6.00 8.10 60 9.9 2.8 7.2 6.9 2.6 5.8 3.5 5.4 6.2 7.0 5.6 4.9 4.0 1.07859 -1.59469 0.55290 1.22084 5.50000 2.96667 6.70 7.25 61 8.7 3.2 8.4 6.1 2.8 7.8 3.8 4.9 7.2 4.5 5.4 3.9 4.5 0.95470 -1.27492 1.72001 0.68425 5.33333 3.26667 7.80 6.90 62 8.4 3.8 6.7 5.0 4.5 4.7 5.9 6.7 5.1 4.2 2.7 5.0 3.6 -1.01152 0.71273 -0.15589 0.55845 3.76667 4.73333 5.90 5.85 63 8.8 3.9 3.8 5.1 4.3 4.7 4.8 5.8 5.0 7.2 4.4 3.7 2.9 -0.58675 0.26745 -1.20635 1.14301 4.13333 4.33333 4.40 6.50 64 7.7 2.2 6.3 4.5 2.4 4.7 3.4 6.2 6.0 4.7 3.3 3.1 2.6 -1.05619 -1.93746 0.40487 0.02968 3.46667 2.66667 6.15 5.75 65 6.6 3.6 5.8 4.1 4.9 4.7 4.8 7.2 6.5 3.9 3.5 3.6 2.8 -1.23748 0.17600 0.55254 -0.48864 3.46667 4.43333 6.15 4.70 66 5.7 3.8 3.5 6.7 5.4 5.7 6.0 8.2 5.4 5.0 4.7 7.3 5.2 1.30767 0.52235 -1.04151 -1.31539 5.53333 5.06667 4.45 3.75 67 5.7 4.0 7.9 6.4 2.7 5.5 5.1 6.2 7.5 6.4 5.0 6.2 4.5 0.91196 -0.60774 2.05414 -1.26590 5.30000 3.93333 7.70 4.75 68 5.5 3.7 4.7 5.4 4.3 5.3 4.9 6.0 5.6 2.5 4.5 5.9 4.3 0.42188 -0.25278 -0.31140 -0.81194 4.73333 4.30000 5.15 4.75 69 7.5 3.5 3.8 3.5 2.9 4.1 4.5 7.6 5.1 5.2 4.0 5.4 3.4 -0.80891 -0.59847 -1.01739 -0.33807 3.63333 3.63333 4.45 4.95 70 6.4 3.6 2.7 5.3 3.9 3.9 5.3 7.1 5.2 5.5 4.7 6.6 3.9 0.28448 -0.15883 -1.30504 -0.65226 4.63333 4.26667 3.95 4.65 71 9.1 4.5 6.1 5.9 6.3 5.3 7.1 8.4 7.1 5.7 5.4 6.1 4.4 0.48940 2.05444 0.66793 0.37752 5.23333 5.96667 6.60 5.35 72 6.7 3.2 3.0 3.7 4.8 6.3 4.5 5.0 5.2 2.5 2.9 2.6 3.1 -1.29765 -0.16061 -1.19211 0.42991 3.23333 4.16667 4.10 5.85 73 6.5 4.3 2.7 6.6 6.5 6.3 6.0 8.7 4.7 6.3 4.6 5.6 4.6 0.83066 1.31612 -1.86536 -0.76875 5.26667 5.60000 3.70 3.90 74 9.9 3.7 7.5 4.7 5.6 7.0 6.7 6.8 7.2 4.6 4.1 3.4 3.9 -0.59815 1.41502 1.24050 1.22437 4.23333 5.33333 7.35 6.55 75 8.5 3.9 5.3 5.5 5.0 4.9 6.0 6.8 5.7 3.6 4.4 5.1 3.7 -0.15630 0.87353 -0.31055 0.59502 4.53333 4.96667 5.50 5.85 76 9.9 3.0 6.8 5.0 5.4 5.9 4.8 4.9 7.3 7.6 3.1 4.3 3.8 -0.75769 0.24017 1.04169 1.84000 3.96667 4.40000 7.05 7.50 77 7.6 3.6 7.6 4.6 4.7 4.6 5.0 7.4 8.1 6.6 4.5 5.8 3.9 -0.25429 0.14738 2.02709 -0.35556 4.33333 4.43333 7.85 5.10 78 9.4 3.8 7.0 6.2 4.7 6.5 4.9 8.5 7.3 2.4 4.3 4.5 4.1 0.19389 0.34209 1.07954 0.25431 4.86667 4.46667 7.15 5.45 79 9.3 3.5 6.3 7.6 5.5 7.5 5.9 4.6 6.6 3.1 5.2 4.1 4.6 1.21814 0.62945 0.45763 1.56460 5.80000 4.96667 6.45 7.35 80 7.1 3.4 4.9 4.1 4.0 5.0 5.9 7.8 6.1 3.5 2.6 3.1 2.7 -1.62957 0.30918 0.02721 -0.47739 3.13333 4.43333 5.50 4.65 81 9.9 3.0 7.4 4.8 4.0 5.9 4.8 4.9 5.9 6.9 3.2 4.3 3.8 -0.73455 -0.24556 0.46158 1.71610 3.93333 3.93333 6.65 7.50 82 8.7 3.2 6.4 4.9 2.4 6.8 4.6 6.8 6.3 5.1 4.3 3.7 4.0 -0.05249 -0.91807 0.51221 0.21656 4.40000 3.40000 6.35 5.95 83 8.6 2.9 5.8 3.9 2.9 5.6 4.0 6.3 6.1 4.0 2.7 3.0 3.0 -1.42750 -0.97113 0.21412 0.55946 3.20000 3.26667 5.95 6.15 84 6.4 3.2 6.7 3.6 2.2 2.9 5.0 8.4 7.3 6.5 2.0 3.7 1.6 -2.49183 -0.71239 1.59510 -1.32326 2.40000 3.46667 7.00 4.00 85 7.7 2.6 6.7 6.6 1.9 7.2 4.3 5.9 6.5 4.1 4.7 3.9 4.3 0.92296 -1.79573 0.81569 -0.17980 5.20000 2.93333 6.60 5.90 86 7.5 3.5 4.1 4.5 3.5 4.1 4.5 7.6 4.9 2.8 3.4 5.4 3.4 -0.75026 -0.41619 -1.09767 -0.24843 3.76667 3.83333 4.50 4.95 87 5.0 3.6 1.3 3.0 3.5 4.2 4.9 8.2 4.3 7.6 2.4 4.8 3.1 -1.57632 -0.28086 -2.16096 -1.52166 2.83333 4.00000 2.80 3.40 88 7.7 2.6 8.0 6.7 3.5 7.2 4.3 5.9 6.9 7.7 5.1 3.9 4.3 1.02039 -1.30347 1.40406 -0.03339 5.36667 3.46667 7.45 5.90 89 9.1 3.6 5.5 5.4 4.2 6.2 4.6 8.3 6.5 4.1 4.6 4.3 3.9 0.07442 -0.05580 0.13530 0.20940 4.63333 4.13333 6.00 5.40 90 5.5 5.5 7.7 7.0 5.6 5.7 8.2 6.3 7.4 4.9 5.5 6.7 4.9 1.11136 2.35939 1.88672 -0.97784 5.80000 6.43333 7.55 4.60 91 9.1 3.7 7.0 4.1 4.4 6.3 5.4 7.3 7.5 4.6 4.4 3.0 3.3 -0.83150 0.48067 1.39062 0.52548 3.93333 4.50000 7.25 5.90 92 7.1 4.2 4.1 2.6 2.1 3.3 4.5 9.9 5.5 3.5 2.0 4.0 2.4 -2.41729 -0.24715 -0.54770 -1.27340 2.33333 3.60000 4.80 3.60 93 9.2 3.9 4.6 5.3 4.2 8.4 4.8 7.1 6.2 6.6 4.4 2.6 4.2 0.09404 0.21220 -0.32770 0.69712 4.63333 4.30000 5.40 6.05 94 9.3 3.5 5.4 7.8 4.6 7.5 5.9 4.6 6.4 4.9 4.8 4.1 4.6 1.18008 0.35315 0.08036 1.48672 5.73333 4.66667 5.90 7.35 95 9.3 3.8 4.0 4.6 4.7 6.4 5.5 7.4 5.3 4.8 3.6 3.2 3.4 -0.85510 0.72647 -1.07153 0.89157 3.86667 4.66667 4.65 5.95 96 8.6 4.8 5.6 5.3 2.3 6.0 5.7 6.7 5.8 3.6 4.9 3.6 3.6 -0.10292 0.38858 0.06155 0.31126 4.60000 4.26667 5.70 5.95 97 7.4 3.4 2.6 5.0 4.1 4.4 4.8 7.2 4.5 6.4 4.2 5.6 3.7 -0.10226 -0.25259 -1.89956 -0.06577 4.30000 4.10000 3.55 5.10 98 8.7 3.2 3.3 3.2 3.1 6.1 2.9 5.6 5.0 4.3 3.1 2.9 2.5 -1.66581 -1.09921 -1.32497 1.07488 2.93333 3.06667 4.15 6.55 99 7.8 4.9 5.8 5.3 5.2 5.3 7.1 7.9 6.0 5.7 4.3 4.9 3.9 -0.30476 1.90469 0.13692 -0.10589 4.50000 5.73333 5.90 4.95 100 7.9 3.0 4.4 5.1 5.9 4.2 4.8 9.7 5.7 5.8 3.4 5.4 3.5 -0.56953 0.22621 -0.78136 -0.48938 4.00000 4.56667 5.05 4.10 HBAT_Factor_SAS_Output_Sp16.htm[3/2/2016 5:21:07 AM] SAS Output The SAS System The MEANS Procedure Variable Factor1 Factor2 Factor3 Factor4 SumScale1 SumScale2 SumScale3 SumScale4 Label SumScale1 - Postsale Customer Servicey SumScale2 - Marketing SumScale3 -- Technical Support SumScale4 -- Product Value HBAT_Factor_SAS_Output_Sp16.htm[3/2/2016 5:21:07 AM] N Mean Std Dev Minimum Maximum 100 100 100 100 100 100 100 100 3.774758E-17 -9.46465E-17 -2.52021E-16 3.369527E-16 4.5353333 4.2683333 5.7040000 5.4180000 1.0000000 1.0000000 1.0000000 1.0000000 0.8895429 0.8225276 1.1196518 1.2316844 -2.5750114 -1.9374566 -2.1609594 -1.9173319 2.2333333 2.6666667 2.8000000 3.2500000 2.1380847 2.8317279 2.2551279 2.2468929 6.4000000 6.4333333 8.1000000 8.1000000 SAS Output The SAS System The FACTOR Procedure Input Data Type Raw Data Number of Records Read 100 Number of Records Used 100 N for Significance Tests 100 Means and Standard Deviations from 100 Observations Variable Mean Std Dev X6 7.8100000 1.3962793 X7 3.6720000...
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Running head: EXPLORATORY FACTOR ANALYSIS

Exploratory Factor Analysis
Course’s Name
Student’s Name
Professor’s Name
Institution
Due Date

1

Running head: EXPLORATORY FACTOR ANALYSIS

2

Exploratory Factor Analysis
Introduction
The expansive reason for factor analysis is to condense information so
connections and examples can be effectively translated and comprehended. As a matter
of first importance, we complete a few tests to decide whether our dataset is appropriate
for EFA. We first take a look at Bartlett's test of sphericity to affirm that our information
has designed connections. The aftereffects of these two test were introduced in the table
underneath. The p-value for Bartlett's test of sphericity is under 0.05 while the KMO
value is 0.842, which is over the cut-off estimation of 0.50. To be sure, these tests
demonstrate that we do have designed connections among the factors. At that point, we
take a gander at the askew components of the Anti-picture Correlation grid that has the
superscript. By the aftereffects of every one of these tests, our information is reasonable
for EFA as the KMO seems to be 0.84 and the individual askew components of the Antipicture Correlation network were > 0.65.
Problem statement
The fluctuation clarified by the underlying arrangement extricated parts, and
pivoted segments are shown and are given in the table. The principal segment of the table
demonstrates the initial eigenvalues. The total section gives the eigenvalue, or me...


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I was struggling with this subject, and this helped me a ton!

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