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Follow the instruction to write 3pages training planning log using the template
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Explanation & Answer
Attached.
Name: ______________________
Training Plan Log (Template)
Training Objective: To ensure that the organization achieves business success and increase in market share there is the need for
training the employees on how to serve the customers. The second objective is training the managers and supervisors on how to
become aware of the activities going on in the restaurant and how to achieve comprehensive feedback from the customers about the
services rendered. The third objective is to ensure that the employees and managers are aware of the various customer service that they
need to implement to attain desired results.
Time
Content
Sunday
In recent times Gram &
1000hrs – Dolce Restaurant has
1300hrs
not been doing well
since it has been
receiving a declining
number of customers
visiting the restaurant.
That has raised an
eyebrow among the
managers, employees
and the supervisors on
what might have led to
the trend. The
managers of the
restaurant think that the
behavior and work
conduct of the
employees especially
Methods
Resources
Rationale/Purpose
Towards ensuring
that the
organization
achieves all its
objectives, the
managers were
uncertain about the
appropriate method
to engage and train
the employees to
attain the level that
they desire. The
first method of
training that was
utilized by the
managers was
lecture training in
which the managers
The resources
required for this
staff is very
minimal since
lecture training
does not...