Description
Review Case Incident – BC Assessment on page 317 of your text.Conduct scholarly research to answer the assigned questions.Formulate your response in a 2-3page APA formatted report. Review the grading rubric for expectations
Unformatted Attachment Preview
Purchase answer to see full attachment
Explanation & Answer
Attached.
Running head: REVIEW CASE INCIDENT
Review Case Incident
Name
Institutional Affiliation
Review Case Incident
1
REVIEW CASE INCIDENT
1. What Effect Did The Training Have On Trainees? What Should The Trainees
Be Able To Do On The Job After Attending The Training Program?
The objective of the training by BC Assessment was to give them the skills to resolve any
complaints that clients filed regarding the company. Considering the costly process of the
appeal, the company intended to help cut back on the costs. The training of appraisers in
the company would help them resolve the complaints earlier. The trainees attended the
workshop to acquire the knowledge necessary to address the complaints from clients. After
the training, the employees were able to increase their knowledge and skills and the
confidence to ...