MAN 630 –
Leadership and the
Human Experience
PROFESSOR JEAN-DENIS
Agenda
Introductions
Syllabus
What is humanistic leadership?
Next Steps
Where am I?
What do I have in my hands?
Our little princess!
Prof. Jean-Denis Background
U.S. Army Veteran, entrepreneur, corporate professional, academic
Research: corporate strategy, global entrepreneurship, corruption,
Ubuntu
Financial markets, commodities, sustainable development
Syllabus
Module 1 – 11
Articles to be posted to Kodiak
Paper submissions
Online participation
Leadership and the Human
Experience
Humanistic Leadership – leadership that cultivates an organizational
culture marked by curiosity and critical thinking, constructive
conflict and constant problem solving
Leadership theories – Trait theory (1931) The trait leadership theory
believes that people are either born or are made with certain
qualities that will make them excel in leadership roles. That is, certain
qualities such as intelligence, sense of responsibility, creativity and
other values puts anyone in the shoes of a good leader.
Contingency theory, leader member exchange, transfmormational
leadership (1954, 1972)
Philosophical Origins
Philosophical origins; Karl Popper, Immanuel Kant, Gotthold Ephraim
Lessing
Humanism in practice: Nelson Mandela, Desmond Tutu, Mahatma
Gandhi
Please read (Peus, 2012) Giving wings to your leadership style
Principles of Humanistic Leadership
Responsibility for others
Communication of values
Human centered vision
Fairness/Equity
Growth opportunities for followers
Embodiment of a role model
Questions/Thank you!
Next Steps
MAN 630:
PROF. JEAN-DENIS
Agenda
Agency theory
Collaborative agency and leadership
Agency theory relationship with various leadership styles
Human characteristics of the team or individual followers
Fun exercise: Stand by your Quote
“Humanity should be our race. Love should be our religion”
Unknown
“We are very, very small, but we are profoundly capable of very,
very big things” Stephen Hawking.
“One book, one pen, one child, and one teacher can change the
world” Malala
Fun exercise: Stand by your Quote
“Earth provides enough to satisfy every man’s needs. But not every
man’s greed” Mahatma Gandhi
“Success in business is all about people, people, people. Whatever
industry a company is in, its employee are its biggest competitive
advantage” Richard Branson
“Would I rather be feared or loved? Easy. Both! I want people to be
afraid of how much they love me” Michael Scott (The Office)
John Gordon
Stand by your Quote
“Help young people. Help small guys. Because small guys will be big.
Young people will have the seeds you bury in they minds, and when
they grow up, they will change the world.” Jack Ma.
Stand by your Quote
Did those quotes invoke any emotion?
Can you think of examples of leaders you have been engaged with
which exemplified them?
Leaders & Followers
Agency theory and impact on
leadership
Managerial opportunism occurs when individual places their own
self interests above the firm.
Agency costs – the sum of incentive costs, monitoring costs,
enforcement costs, and individual financial losses incurred by
principals due to agents behavior
Agency Theory Overview
Agency, Leadership and Corporate
Governance
Governance
Corporate governance – set of mechanism used to manage the
relationships among stakeholders and to determine and control the
strategic direction and performance of organizations
Governance mechanisms help to protect the interests of the firm
and it’s owners
Internal controls: board of directors, ownership concentration,
executive compensation
External controls: external market for control by outside entities
The Imperial CEO (Jamie Dimon):
CEO Duality and Power dynamics
Readings for this week
(Powell, Butterfield, 2015) “Preferences to work with a man or a
woman”
(Raelin, 2014) “Imagine that there are no leaders”
Types of Followers
Do the characteristics of your
followers matter?
Personality types
Gender and race
Distance (virtual/International) and role type
Thank You/Questions
Lecture 2: Humanistic
Management
PROF. JEAN-DENIS
Agenda
Definitions, past articles
Case study: Helmsley Hotel Chain (Leona) & Southwest Airlines
Timeline of Objectives for course
John Maxwell Quote
The Human Experience
Humanistic Management
Humanistic management definition = this approach emphasizes the
interests of the employee in the manager and employee
partnership.
Why did this approach come into existence? (Management history
details various studies including “Scientific management”, “the
Hawthorne studies”, “McGregor's theory X
and Theory Y” etc..)
“Giving wings to your leadership
style”
“Today many employees are tasked with ambitious business goals
that often conflict with humanistic values”
Autonomy, creativity, critical thinking, and trust are all fruits of
humanistic approaches
Transformational leadership (ethical/humanistic orientation) has a
positive correlation with economic performance
Principles include: responsibility, communication, vision, fairness,
growth, role model.
Southwest Case: How do organizational
effectiveness and humanism relate to
each other?
As Gary Kelly, Southwest’s CEO said: “Our people-first approach, which
has guided our company since it was founded, means when our
company does well, our people do really, really well.
in 1973 Southwest became the first major airline to introduce profitsharing to its employees, as saying: “Profits haring is an expense we
want to be as big as possible so our people get a greater reward. (13%
average bonus in 2017)
Results: Flight attendants picking up trash, gate agents tracking down
borrowed staplers, or pilots cutting back on fuel usage precisely
because they know that will impact their company’s profits
Class Objectives
Learning leadership theories that intersect with the human
experience
Understanding Humanism
Applying leadership to real work situations
The two written assignments
Thank You
MAN 630:
PROF. JEAN-DENIS
Agenda
Agency theory
Collaborative agency and leadership
Agency theory relationship with various leadership styles
Human characteristics of the team or individual followers
Fun exercise: Stand by your Quote
“Humanity should be our race. Love should be our religion”
Unknown
“We are very, very small, but we are profoundly capable of very,
very big things” Stephen Hawking.
“One book, one pen, one child, and one teacher can change the
world” Malala
Fun exercise: Stand by your Quote
“Earth provides enough to satisfy every man’s needs. But not every
man’s greed” Mahatma Gandhi
“Success in business is all about people, people, people. Whatever
industry a company is in, its employee are its biggest competitive
advantage” Richard Branson
“Would I rather be feared or loved? Easy. Both! I want people to be
afraid of how much they love me” Michael Scott (The Office)
John Gordon
Stand by your Quote
“Help young people. Help small guys. Because small guys will be big.
Young people will have the seeds you bury in they minds, and when
they grow up, they will change the world.” Jack Ma.
Stand by your Quote
Did those quotes invoke any emotion?
Can you think of examples of leaders you have been engaged with
which exemplified them?
Leaders & Followers
Agency theory and impact on
leadership
Managerial opportunism occurs when individual places their own
self interests above the firm.
Agency costs – the sum of incentive costs, monitoring costs,
enforcement costs, and individual financial losses incurred by
principals due to agents behavior
Agency Theory Overview
Agency, Leadership and Corporate
Governance
Governance
Corporate governance – set of mechanism used to manage the
relationships among stakeholders and to determine and control the
strategic direction and performance of organizations
Governance mechanisms help to protect the interests of the firm
and it’s owners
Internal controls: board of directors, ownership concentration,
executive compensation
External controls: external market for control by outside entities
The Imperial CEO (Jamie Dimon):
CEO Duality and Power dynamics
Readings for this week
(Powell, Butterfield, 2015) “Preferences to work with a man or a
woman”
(Raelin, 2014) “Imagine that there are no leaders”
Types of Followers
Do the characteristics of your
followers matter?
Personality types
Gender and race
Distance (virtual/International) and role type
Thank You/Questions
Leadership style
and the Human
experience
PROF. JEAN-DENIS
Agenda
Reflect on the video: leadership in the movies
Defining Leadership styles
Leadership and the human experience: emotions
Discuss the newly assigned article
How do we choose which style of
leadership to implement?
Context/situation – contingency theory states that the success of a
leader is contingent on the subordinate, the task, and
environmental variables
Communication style of the leader
Natural traits or past training
Path goal Theory
Path/goal theory - According to this theory, the responsibility of the
leader is to increase the motivation to attain personal and
organizational goals.
Directive leadership styles – instructs subordinates towards exactly
what they have to do including steps/tasks, performance goals and
feedback. (Ex. Autocratic)
Supportive leadership styles – shows concern for the well being and
interests of the followers. (Ex. Democratic, transformative)
Leadership Styles portrayed in the
video
Transformational leadership
Democratic leadership
Autocratic leadership
Charismatic leadership
Transformational leadership
Transformational leadership is a process where leaders and their
followers raise one another to higher levels of morality and
motivation
Approach is effective as setting and achieving high goals and
facilitate cohesion within the team. Reduces the self interests of
multiple members
Benefits/costs of transformational
leadership
This style is a collective effort as multiple members use their
motivation to inspire the organization to reach their potential
Inappropriate in certain contexts where trust is difficult to develop
and insufficient for performance.
Democratic leadership
The leader makes decisions based on the input of each team
member.
Although he or she makes the final call, each employee has an
equal say on a project's direction.
Benefits/costs of democratic
leadership
Effective at empowering low level employees
Time consuming in order to build consensus
Autocratic leadership
The leader makes decisions without taking input from anyone who
reports to them.
Employees are neither considered nor consulted prior to a direction,
and are expected to adhere to the decision at a time and pace
stipulated by the leader.
Benefits/costs of autocratic
leadership
The focus is on completion of the goal/task which increases
efficiency and effectiveness
The leaders spends less time consulting with the team members and
thus relationships are eroded and inputs sacrificed
Charismatic Leadership
This leadership style is facilitated primarily through an individual with
unique traits that influences their followers.
The commitment of the team can fluctuate based on the leader’s
energy level and communication
Benefits/costs of charismatic
leadership
Leadership style is heavily dependent on the traits of the leader and
their ability to captivate/motivate and therefore the risk is too
concentrated
Charisma may not translate to performance
Follower has to be receptive to this approach
Emotions and Leadership (George,
2000)
The appraisal and expression of emotion
The use of emotion to direct cognitive processes and decision
making
Knowledge about emotions
Management of emotions
Leadership and the human
experience: emotional intelligence
How the emotions explain the impact on leadership style and firm
performance?
Emotions are necessary to make good decisions
Questions/Thank you
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