Executive summary In Canada, effective organizaitons prefer to manage diversity in the workplace. With ther immigration and large numbers of women enter the workforce promoted diversity management efforts since the 1990s. The concept of “diversity” refers not only to demographic and cultural differences, but “a workforce made… distinct by the presence of many religions, cultures or skin colors, both sexes (in non-stereotypical roles), differing sexual orientations, varying styles of behavior, differing capabilities, and usually, unlike backgrounds”(Vanmala, 2012). There are some advantages of diversity. First of all, co-works with diverse cultural backgrouds bring unique experience and perceptions in groups, and strengthen responsiveness to change conditons. For example, Wendy is fromEgyptian, who is a single mother. Most people think that she can easily adapt to new situation, and also be more patient. In addition, learning and growth being exposed to new ideas, culture, and perspectives can help individuals to be intellectual and gain a clearer view of future providing opportunity for employees' personal growth. Diversity can foster creativity and innovation. What’s more, diversity improves corporate culture relationships with clients and customers. Therefore, diversity will help to understand and serve diverse customer base on more commitment to organization’s mission, and it builds competitive advantage. If companies do not manage these diversity, there are some disadvantages. First of all, employees always feel confuse or even annoyed by individuals with views and backgrounds from different countries. Sometimes, decision-making can be delayed due to diverging views and oponions, thus corporate decisions and actions take time. Meanwhile, dis-similar cultural identities, values lacks things in common and could negatively affect the overall team spirit hindering productivity. In addition, the companies might have people do their own things especially if there is no protocol and authority to ensure common practices. In the end, diversity has communication problems.
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