Business Management, case study

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It is important for you to read chapters 9, 10 and the Appendix from the textbook carefully before attempting to answer the assignment. Please also review Hoefstede's National Culture Dimension scores and doingbusiness.org web site. The learning from reading the text must be reflected in your answers. Grading criteria for case studies are listed under "course information."


Dining out in Luogang

Answer these questions:

  1. What would you do if you were faced with the situation that Peter Hessler experienced at the Luogang restaurant?
  2. Have you ever had a similar experience in another culture when you were pressured to eat or do something that was acceptable - or even required - in the local culture but that you found uncomfortable? What did you do?
  3. Are there aspects on your own home culture that foreign visitors might find offensive or uncomfortable for some reason? What might you do to put your foreign guests at ease in this situation?
  4. Think about your eating habits and food preferences? How easy would it be for you to live in a foreign country with drastically different cuisine?
  5. "Rahul Mishra" is the Managing Director of a client company. He recently flew in from India to hold an important business meeting with you. Being a good host, you invite him for lunch at an American restaurant. The menu for the lunch includes Chicken Caesar Salad and Beef Sandwich. You noticed that Rahul skipped the salad and the sandwich and was only having the dessert and a soft drink. When you asked if there was any problem with the food, he politely responded that he does not eat meat. Would you insist him on trying the sandwich and the salad or simply ignore the fact and continue with your lunch? What could you have done to avert this situation?

INSTRUCTIONS

  • Prepare your responses in no more than 4 type written pages (in APA Format). There is no need to write too much. Try to stick to the points.
  • Be sure to discuss the readings for this module and at least two additional resources.
  • Don't forget to use in-text citations and include a reference list in APA format.
  • Carefully spell check your work before submitting.

NO PLAGARIZING!!!

Unformatted Attachment Preview

Managing global assignments 344 H owner of the restaurant. The first thing he noticed was the owner's full head of Waiting for his meal to come, Hessler had an opportunity to speak with the thick black hair. The owner said that local people have been eating rat for more than 1,000 years. His customers insist on eating rats from the mountains, how- Hessler that the government hygiene department came by regularly to inspect his ever, because they are clean; they won't eat city rats, he insisted. He assured rats and had never found anything wrong. Before walking away, the owner smiled and said that you couldn't find food like this in America. When lunch was finally served, Hessler tried to think of this as a new experi- ence. He tried the beans first, and they tasted fine. Then he poked around at the rat meat. It was clearly well done and attractively garnished with onions, leeks, and ginger. Nestled in a light sauce were skinny rat thighs, short strips of rat flank, and delicate tiny rat ribs. He hesitantly took his first bite, and found the meat to be lean and white without a hint of gaminess. It didn't taste like anything he had had previously. It tasted like rat. Fortunately, he had lots of beer to wash it down with. OV att Exhit Think about it... a fc init 1. (1) What would you do if you were faced with the situation that Peter Hessler experienced at the Luogang restaurant, especially if an important Chinese client had invited you to the restaurant? (2) Have you ever had a similar experience in another culture when you were pressured to eat or do something that was acceptable - or even required - in the local culture but that you found uncomfortable? What did you do? (3) Are there aspects of your own home culture that foreign visitors might find offensive or uncomfortable for some reason? What might you do to put your foreign guests at ease in this situation? (4) Think about your eating habits and food preferences. How easy would it be for you to live in a foreign country with drastically different cuisine? Stages of psychological adaptation and can vary widely depending on individual characteristics, the cultures The process of psychological adjustment to a new culture can be quite personal involved, and the particulars of the situation. Nevertheless, knowledge of common stages in the process of adaptation is helnful in coning and understand- ing one's feelings while ah Finding your way: coping with culture shock har an 343 17 chosomatic symptoms. Even so, culture shock is not a disease. Rather, it signifies individual is trying to come to terms with his or her new environment - ud starting point for psychological adjustment. As such, the question is not how - avoid culture shock, but how to manage it. APPLICATION 11.3 Peter Hessler, Luogang when American journalist Peter Hessler was invited for lunch in the rural Chinese age of Luogang in Guangdong province he was in for a surprise. After sitting cown at a table in the Highest Ranking Wild Flavor Restaurant, the waitress asked him bluntly, "Do you want a big rat or a small rat?" Unsure of what to do, Hessler osted the waitress what the difference was, and was informed that the big rats At grass while the small rats eat fruit. Both tasted good, he was assured. As he contemplated his choice, Hessler looked at the people sitting at the next table. A young boy was gnawing on a rat drumstick, but he couldn't tell whether it was from a big rat or a small one. After asking himself how he got into this predicament, he finally made a decision: a small rat. He chose an item from the menu called Simmered Mountain Rat with Black Beans. He selected this over other possibilities, ncluding Mountain Rat Soup, Steamed Mountain Rat, Simmered Mountain Rat, Roasted Mountain Rat, Mountain Rat Curry, and Spicy and Salty Mountain Rat. The Chinese say that people in Guangdong will eat anything. Besides rat, people at the Highest Ranking Wild Flavor Restaurant can order turtle dove, fox, cat, python, and an assortment of strange-looking local animals whose names lavor and texture. You order cat not just because you enjoy the taste but also don't translate into English. Selecting a menu item involves considerations beyond because cats are believed to impart a lively jingshen (or spirit). You order a snake because it makes you stronger. You order the private parts of a deer to make you movie virile. Why would you eat a rat? Because it will keep you from going bald and make your white hair turn black. After a few minutes the waitress asked Hessler to come back to the kitchen and select his rat. In the back of the kitchen, he saw several cages stacked on top of one another. Each cage contained about thirty rats. "How about this one?" the waitress asked. "Fine," Hessler replied. The waitress then put on a white glove presumably for hygiene purposes) and grabbed the chosen rat. "Are you sure this S the one?" she asked. The rat gazed at Hessler with its little beady eyes. He vaded his approval. Then the waitress grabbed the rat by its tail and flipped ter wist, thereby launching the rat through the air until it landed on its head in the concrete floor with a soft thud. There was little blood. Hessler was told that ne could return to his table; lunch would arrive shortly.
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